Press Alt + R to read the document text or Alt + P to download or print.
This document contains no pages.
HomeMy WebLinkAboutCommittee of the Whole Packet for 01/22/2018
AGENDA
Committee of the Whole Meeting
5:30 PM - Monday, January 22, 2018
7th Floor, Council Chambers, 7th Floor, City Hall – 1055 S. Grady Way
1. 2017 Community Survey Results
a) Resident Survey Final Report
b) Presentation
2. Small Cellular Wireless Facilities
a) Presentation
b) Emails to Council
3. Bicycle and Trail Master Plan Public Input Update
a) Presentation
2017 Renton Resident Survey
Final Report
DATE SUBMITTED:
11/10/2017
SUBMITTED TO:
The City of Renton, WA
Prepared by
Northwest Research Group
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
2 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
3 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
TABLE OF CONTENTS
CONTENTS
Table of Contents ................................................................................................................................... 3
• Contents .................................................................................................................................... 3
• List of Figures ............................................................................................................................ 5
• List of Tables .............................................................................................................................. 6
Introduction ........................................................................................................................................... 7
• Background and Objectives ....................................................................................................... 7
• Questionnaire Design ................................................................................................................ 7
• Methodology ............................................................................................................................. 8
• Non-English-Speaking Residents ............................................................................................... 8
• Margin of Error .......................................................................................................................... 9
• Demographic Profile and Weighting ......................................................................................... 9
• Quality Standards and Reporting Conventions ......................................................................... 9
• Benchmarking ......................................................................................................................... 10
Key Findings.......................................................................................................................................... 13
• 5-Star Rating ............................................................................................................................ 13
• 5-Star Power Questions .......................................................................................................... 17
• Key Community Indicators ...................................................................................................... 37
• Key Drivers Analysis ................................................................................................................ 43
• Renton as a place to Live ......................................................................................................... 53
• Safety in Renton ...................................................................................................................... 59
• Mobility ................................................................................................................................... 63
• Utilities and Maintenance ....................................................................................................... 65
• Civic Engagement and Government ........................................................................................ 67
Appendices ........................................................................................................................................... 71
• Appendix I—Address-Based Sampling .................................................................................... 71
• Appendix II—Response Rates ................................................................................................. 75
• Appendix III—Weighting ......................................................................................................... 77
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
4 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
• Appendix IV—Unweighted and Weighted Base Sizes ............................................................. 79
• Appendix V—Margin of Error .................................................................................................. 81
• Appendix VI —Resident Questionnaire ................................................................................... 83
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
5 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
LIST OF FIGURES
Figure 1: Overall Quality of Life in Renton ............................................................................................................................................................................. 17
Figure 2: Overall Quality of Life in Renton—Benchmarked ................................................................................................................................................... 19
Figure 3: Overall Quality of City Services ............................................................................................................................................................................... 21
Figure 4: Overall Quality of City Services—Benchmarked ..................................................................................................................................................... 23
Figure 5: Renton as a Place to Live Compared to other Communities .................................................................................................................................. 25
Figure 6: Comparability to Other Communities—Benchmarked ........................................................................................................................................... 27
Figure 7: Direction Renton is Headed .................................................................................................................................................................................... 29
Figure 8: Direction Renton is Headed—Benchmarked .......................................................................................................................................................... 31
Figure 9: Value of Services for Tax Dollars Paid ..................................................................................................................................................................... 33
Figure 10: Value of Services for Tax Dollars Paid—Benchmarked ......................................................................................................................................... 35
Figure 11: Overall Performance on Key Question Indicator Dimensions............................................................................................................................... 37
Figure 12: Key Drivers Analysis—Overall Dimensions ............................................................................................................................................................ 44
Figure 13: Key Drivers Analysis—Livability ............................................................................................................................................................................. 45
Figure 14: Key Drivers Analysis—Government Actions ......................................................................................................................................................... 46
Figure 15: Key Drivers Analysis—Maintenance and Environment ......................................................................................................................................... 47
Figure 16: Key Drivers Analysis—Traffic and roads ................................................................................................................................................................ 48
Figure 17: Key Drivers Analysis—Inclusion ............................................................................................................................................................................ 49
Figure 18: Key Drivers Analysis—Alternative Transit ............................................................................................................................................................. 50
Figure 19: General Livability - Overview ................................................................................................................................................................................ 53
Figure 20: Diversity and Inclusion .......................................................................................................................................................................................... 54
Figure 21: Renton’s Job with Outreach and Inclusion ........................................................................................................................................................... 54
Figure 22: Familiarity with Outreach Services ....................................................................................................................................................................... 55
Figure 23: Use of Outreach Services ...................................................................................................................................................................................... 55
Figure 24: Participation in Activities and Events .................................................................................................................................................................... 56
Figure 25: Types of Recreation Programs .............................................................................................................................................................................. 57
Figure 26: Value of Special Events ......................................................................................................................................................................................... 58
Figure 27: Safety in Renton .................................................................................................................................................................................................... 59
Figure 28: Daytime Safety in Neighborhood .......................................................................................................................................................................... 60
Figure 29: Safety in Neighborhood After Dark ....................................................................................................................................................................... 60
Figure 30: Police Service Interactions .................................................................................................................................................................................... 61
Figure 31: Approachability of Police ...................................................................................................................................................................................... 61
Figure 32: Household Emergency Preparedness ................................................................................................................................................................... 62
Figure 33: Knowledge about Renton’s Emergency Preparedness Programs ......................................................................................................................... 62
Figure 34: Renton’s Ability to Respond to Major Disasters ................................................................................................................................................... 62
Figure 35: Mobility in and Around Renton ............................................................................................................................................................................. 63
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
6 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Figure 36: Utilities and Maintenance ..................................................................................................................................................................................... 65
Figure 37: Code Enforcement ................................................................................................................................................................................................ 66
Figure 38: Dilapidated Properties – % “Major” Problem Overall ........................................................................................................................................... 66
Figure 39: Dilapidated Properties – % “Major” Problem In Neighborhood ........................................................................................................................... 66
Figure 40: Information Sources Used ..................................................................................................................................................................................... 67
Figure 41: Civic Engagement .................................................................................................................................................................................................. 67
Figure 42: Performance of Government’s Involvement with Residents ................................................................................................................................ 68
Figure 43: Contact with City Employees ................................................................................................................................................................................ 69
Figure 44: Performance of Renton City Employees ............................................................................................................................................................... 69
Figure 45: Type of Contact with City Employees ................................................................................................................................................................... 69
LIST OF TABLES
Table 1: 5-Star Rating by Zone ............................................................................................................................................................................................... 16
Table 2: Overall Quality of Life by Zone ................................................................................................................................................................................. 18
Table 3: Overall Quality of Services by Zone .......................................................................................................................................................................... 22
Table 3: Comparability to Other Communities by Zone ........................................................................................................................................................ 26
Table 4: Direction City is Headed by Zone ............................................................................................................................................................................. 30
Table 5: Value of Services for Tax Dollars Paid by Zone ......................................................................................................................................................... 34
Table 6: Key Community Questions and Corresponding Dimensions .................................................................................................................................... 38
Table 8: Performance on Key Community Questions—Inclusion .......................................................................................................................................... 39
Table 7: Performance on Key Community Questions—Maintenance / Environment ........................................................................................................... 39
Table 9: Performance on Key Community Questions—Livability .......................................................................................................................................... 40
Table 11: Performance on Key Community Questions—Government Actions ..................................................................................................................... 40
Table 12: Performance on Key Community Questions—Alternative Transit ........................................................................................................................ 41
Table 10: Performance on Key Community Questions—Traffic and Roads .......................................................................................................................... 41
Table 13: Resource Allocation Analysis .................................................................................................................................................................................. 52
Table 14: Distribution of Landline versus Cell Phone Households ......................................................................................................................................... 72
Table 15: Respondent Demographics by Phone versus Web Sample (unweighted) ............................................................................................................. 72
Table 16: Response Rates by Mode – Resident Survey.......................................................................................................................................................... 75
Table 17: Weighting—Unweighted and Weighted Data Compared to Renton Population .................................................................................................. 77
Table 18: Error Associated with Different Proportions at Different Sample Sizes................................................................................................................. 81
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
7 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
INTRODUCTION
BACKGROUND AND OBJECTIVES
Home to just over 100,000 residents, the City of Renton has conducted resident surveys in 2008, 2011, and 2015. The 2017 Resident Survey was built
on the previous research efforts but was modified to address the changing environment and the changing needs of the City. The survey will allow
Renton to:
• Understand where residents feel the City is doing well,
• Gain insight on what residents feel the City should do to improve,
• Gauge residents’ use and perceptions of City services, and
• Provide valuable insight to aid City officials in planning with residents in mind.
The Survey was conducted September 11 to October 15, 2017. Average survey length for residents was just under 20 minutes.
QUESTIONNAIRE DESIGN
The questionnaire design process began with a careful review of previous questionnaires. While key measures were retained, questions were dropped
or revised to provide higher quality data. In addition, new questions were added to incorporate the 5-Star Rating and address current issues. The
average survey time was just under 20 minutes and included questions regarding:
• Renton as a Place to Live
• Diversity and Inclusion
• Activities and Events
• Situational Safety
• Police
• Disaster Preparedness
• Mobility
• Utilities and Maintenance
• Civic Engagement
• Information Sources
• Government Actions
• City Employees
• Demographics
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
8 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
METHODOLOGY
A total of 524 residents completed the entire survey. The sample frame was composed of a list of all addresses in Renton—as defined by census block
groups—including those indicating that post office boxes are the only way they get mail. This list was then matched against a comprehensive database
to determine if the household had a matching landline or cell phone number. Additionally, e-mail addresses were appended where possible.
a. If no matching phone number was found, the household was sent a letter signed by the city manager asking them to complete the
survey online or by calling a toll-free number.
b. If an e-mail address was found, the household was sent an e-mail inviting them to complete the survey online or by calling a toll-free
number. Non-responders were contacted by phone.
c. If a matching phone number was found, the household was called and asked to complete the survey by phone.
d. In order to obtain a representative sample of multi-family households, the ABS sample was appended with a dwelling-type indicator
(single vs. multi-family home) and addresses marked as multi-family were over-sampled during the mailing of the invitations.
MATCHING LANDLINE MATCHING CELL
PHONE MATCHING E-MAIL NO MATCHING
INFO TOTAL
SAMPLE DRAWN 2,957 6,378 2,488+ 6,410 15,745
SAMPLE USED 2,855 6,036 2,488+ 5,000 13,891
COMPLETED
INTERVIEWS 91 119 60 254 524
+Addresses with matching e-mail addresses also had a landline or cell phone number
NON-ENGLISH-SPEAKING RESIDENTS
All outreach materials (letters and emails) contained information in two additional languages: Spanish and Vietnamese. The materials gave a brief
introduction to the study and provided a toll-free number to take the survey over the phone. The toll-free number routed to the city’s Language Line
service. Language Line interpreters were instructed to call a dedicated phone number to reach a specially trained English-speaking survey interviewer.
The survey could then be conducted over the phone, with Language Line staff providing real-time interpretation throughout the interview. Despite this
service, none of the invited residents called the Language Line.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
9 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
MARGIN OF ERROR
The margin of error is a statistic expressing the amount of random sampling error in a survey's results. The larger the margin of error, the less faith one
should have that the survey’s reported results are close to the true figures. The margin of error in the 2017 Resident Survey is generally no greater than
plus or minus 4.2 percentage points at a 95 percent confidence level. Appendix V provides additional insights into the margin of error with different
sample sizes.
Total Sample n = 524
Overall Precision 95% confidence +/– 4.2%
DEMOGRAPHIC PROFILE AND WEIGHTING
Post-stratification weighting was used to ensure that results of the 2017 Resident Survey are generally representative of the population of Renton
according to the 2015 American Community Survey 5-Year Estimates. Details on the weighting methods used and a comparison of the weighted and
unweighted sample of the Renton population can be found in Appendix III. Unless otherwise noted, weighted data is used.
QUALITY STANDARDS AND REPORTING CONVENTIONS
ISO
All work was conducted and is reported in accordance with ISO 20252: 2010 Market Research quality standards, and all respondents were assured that
their responses would be kept confidential. No answers or opinions are tied back to individual residents, and responses are aggregated by
neighborhood and analyzed by groups.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
10 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
BENCHMARKING
Benchmarking is defined as “the routine comparison with similar organizations of administrative processes, practices, costs, and staffing to uncover
opportunities to improve services and/or to lower costs”.1 Benchmarking enables communities such as Renton to:
• Quantify measures of performance
• Quantify the gap between your community and best practices
• Encourage focus on outcomes rather than simply performance
The sample frame for the benchmarking data consists of over 2,400 randomly selected households from across the United States. The sample frame
was not designed to gather a specific number of completed surveys from a select number of cities. Therefore, there is no specific list of benchmark
cities from which to compare. Benchmarking is performed against individuals residing in specific geographic areas.
For benchmarking, Renton results for key questions are compared to:
• All respondents Nationwide
• Other respondents in the Pacific West census division (Washington, Oregon, California, Hawaii, and Alaska).
• Other respondents in the Puget Sound Area
The contents of all benchmark data available in this report are copyrighted by Northwest Research Group LLC, unless otherwise indicated. All rights are
reserved by Northwest Research Group and benchmark data may not be reproduced, downloaded, disseminated, published, or transferred in any form
or by any means except with the prior written permission of Northwest Research Group.
1 Mark Howard & Bill Kilmartin, “Assessment of Benchmarking within Government Organizations,” Accenture White Paper, May 2006.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
11 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Resident Survey Geography
In addition to analysis by key demographic segments, analysis looks at differences in results by each of Renton’s Planning Zones.
The left side of the figure on this page shows the total unweighted number of interviews conducted in each planning zone, and the right side shows
the total weighted number of interviews conducted in each planning zone. A map containing the exact locations of respondents is included in
Appendix I.
The study was not designed to control for zone level populations, so the number of completed interviews may not match the actual population
distribution of Renton.
Map 1: Distribution of Interviews by Renton Planning Zone
Unweighted Count by Zone Weighted Count by Zone
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
12 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Understanding the Data
This report summarizes the major findings of the research for each survey topic overall.
Tables and charts provide supporting data. Unless otherwise noted, column percentages are used. Percentages are rounded to the nearest whole
number. Columns generally sum to 100 percent except in cases of rounding. In some instances, columns sum to more than 100 percent due to multiple
responses given to a single question; these cases are noted.
Except as noted, “don’t know” and “refused” responses are counted as missing values and are not included in the reported percentages.
The base for a question may vary depending on answers to previous questions or inclusion in a specific analytical group – for example, residents who
have had contact with the police vs. those who have not had contact. Unless otherwise noted, the results in this report are based on the final weighted
sample data, although actual (unweighted) base sizes are used to determine statistically significant differences and reliability.
The report also identifies differences that are statistically significant. If a particular difference is large enough to be unlikely to have occurred due to
chance or sampling error, the difference is statistically significant. Unless otherwise noted, statistical significance was tested at the 95 percent
confidence level. A statistically significant difference may not always be practically significant. The differences of practical significance depend on the
judgment of the organization’s management.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
13 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
KEY FINDINGS
5-STAR RATING
Northwest Research Group’s research program includes a proprietary index and benchmarking tool, the 5-Star Rating System. This rating is designed
to measure the overall quality of governance and vision as a complement to traditional and individual measures of the quality of life and delivery of
services in a city.
The-5-Star Rating is a composite index that uses a robust theoretical and
mathematical model to capture the essence of how well a city or town
meets the critical needs and expectations of its residents. The model is
based on a weighted sum of five questions: (1) overall quality of life, (2)
overall quality of city services, (3) perceived comparability to other
communities (that is, seen as better or worse than other communities),
(4) direction the city or town is headed, and (5) perceived value of
services for tax dollars paid.
Each question is given a relative weight based on proprietary analysis.
The results are then combined using a logarithmic calculation to create
the 5-Star Rating. The relative strength of the weights used for each
question are shown in the figure to the right. Comparability to Other
Communities receives the greatest weight in the formula while the
Overall Quality of City Services receives the smallest weight in the
formula.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
14 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Overall 5-Star Rating
In 2010, NWRG introduced a proprietary index and benchmarking tool, the 5-Star Rating System, designed to measure quality of governance and vision
as a complement to traditional measures of the quality of life and delivery of services in a city. Five powerful measures of performance are used to
create the 5-Star Rating.
While residents’ ratings for life in Renton compared to other cities has increased from 2015 levels, ratings for the other 5-Star measures have remained
the same between the two years.
2015 2017
Overall Quality of
Life
% Exceeds + Greatly Exceeds 66% 68%
% Greatly Exceeds Expectations 11% 13%
% Exceeds Expectations 55% 55%
Mean 6.81 6.86
2015 2017
Overall Quality of
City Services
% Exceeds + Greatly Exceeds 67% 66%
% Greatly Exceeds Expectations 19% %20
% Exceeds Expectations 48% %46
Mean 6.93 6.96
2015 2017
Compared to Other
Cities
% Better + Significantly Better 58% 63%
% Significantly Better than Other Cities 14% 20%
% Better than Other Cities 44% 43%
Mean 6.57 6.89↑
2015 2017
Direction City Is
Headed
% Somewhat + Strongly 64% 58%
% Strongly Right Direction 19% 19%
% Somewhat Right Direction 44% 38%
Mean 6.78 6.80
2015 2017
Value of Services
for Tax Dollars Paid
% Somewhat + Strongly 51% 51%
% Strongly Receive Value 15% 16%
% Somewhat Receive Value 36% 35%
Mean 6.22 6.18
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
15 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Renton maintains its 4-Star community rating for the
second year in a row.
Ratings for Renton are comparable to 4-Star levels for
four out of five measures: Overall Quality of Live, Quality
of Services, Value of Services, and the Direction the
Community is Headed.
Ratings for Comparability to Other Communities are
slightly below those found in other 4-Star Communities.
2017
2015
Overall Quality
of Life
Overall Quality
of Services
Comparable to
Other
Communities
Direction City
is Headed
Value of
Services
Renton Other 4-Star Cities
4.5-Star Cities 5-Star Cities
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
16 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
5-Star Rating by Planning Zone
With the exception of residents living in the East Plateau (3.5-Star), all planning zones rate Renton as a 4-Star City.
• Just over half of those living in the East Plateau give the City less than a 4-Star Rating.
Table 1: 5-Star Rating by Zone
< 4-Star 4-Star 4.5-Star 5-Star
Star
Rating
Citywide 39% 29% 15% 17% 4-Star
Benson 41% 27% 11% 21% 4-Star
City
Center
30% 34% 22% 14% 4-Star
Highlands 34% 29% 18% 19% 4-Star
West Hill 34% 40% 14% 13% 4-Star
Talbot 40% 30% 14% 16% 4-Star
East
Plateau
61% 25% 11% 3% 3.5-Star
Cedar
River
51% 30% 5% 13% 4-Star
Kennydale 49% 14% 23% 14% 4-Star
5-Star Rating is a computed variable.
Base: All respondents (2015n = 503) (2017n = 524)
Bold text indicates significant difference from other Zones at a 95% confidence level.
Map 2: 5-Star Rating by Zone
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
17 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
5-STAR POWER QUESTIONS
Overall Quality of Life in Renton
Two-thirds of Renton residents say that the quality of life meets or exceeds their expectations. This is the same as 2015.
• There are no differences in the quality of life based on demographics such as age, gender, race, etc.
• Similarly, while there are some slight differences in the overall quality of life by location, all of them are within the margin of error.
Figure 1: Overall Quality of Life in Renton
NWRG1—How would you rate the overall quality of life in Renton?
Mean based on 11-point scale where “0” means “does not meet expectations at all” and “10” means
“greatly exceeds expectations”
Base: All respondents (2015n = 503) (2017n = 524)
5%5%
29%27%
55%55%
11%13%
6.81 6.86
0%
20%
40%
60%
80%
100%
2015 2017
Exceeds Expectations
Meets Expectations
Neutral
Does not Meet
Expectations
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
18 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 2: Overall Quality of Life by Zone Does not
Meet
Meets Exceeds Greatly
Exceeds
Mean Sample
Size
Citywide 5% 27% 55% 13% 6.86 (n=524)
Benson 5% 26% 53% 15% 6.89 (n=127)
City Center 3% 38% 50% 9% 6.77 (n=75)
Highlands 5% 24% 57% 15% 6.95 (n=146)
West Hill 11% 17% 53% 19% 6.98 (n=30)
Talbot 1% 25% 61% 13% 7.02 (n=48)
East Plateau 15% 29% 54% 2% 6.03 (n=35)
Cedar River 4% 43% 47% 6% 6.43 (n=32)
Kennydale 2% 12% 70% 15% 7.43 (n=28)
NWRG1—How would you rate the overall quality of life in the City of Renton?
Mean based on eleven-point scale where “0” means “Does not meet expectations at all” and “10” means
“Greatly exceeds expectations”
Base: All respondents
Map 3: Overall Quality of Life in Renton by Zone
Maps illustrate differences in mean ratings by neighborhood.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
19 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
For benchmarking comparisons, NWRG created a variation of the Net Promoter Score. Questions were asked on an 11-point scale (0-10), and
responses were grouped so that those who responded 0 through 6 are indicated by the red bar, those who responded 9 or 10 are shown by the
green bar, and those who responded 7 or 8 are not shown. The net score was computed by subtracting the red bar from the green bar (e.g., 36%-
10%=26%) then multiplied by 100 to create a whole number (26%*100=26). Finally, 100 was added to the product so that the scores are set on a
scale from 0 to 200. In order to get a zero, every respondent must have answered between 0 and 6. Conversely, in order to get a 200, every
respondent must have answered either a 9 or 10.
Renton performs similar to National, Pacific West, and Other 4-Star benchmarks.
Figure 2: Overall Quality of Life in Renton—Benchmarked
NWRG1—How would you rate the overall quality of life in Renton?
Base: All respondents (2017n = 524)
© Copyright 2015, Northwest Research Group, LLC. All rights reserved; benchmark numbers should not be reproduced or used in any form without written permission.
-32%
13%
81
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West Other 4-Star Benchmarks 4.5-Star Benchmarks
Exceeds Expactations
Does Not Exceed
Expectations
Net Score
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
20 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
21 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Overall Quality of Renton’s Services
Similar to 2015, two out of three residents say that the quality of city services meets or exceeds their expectations. There continues to be some
room for improvement, as over twice the number of residents think that the quality of services simply “exceeds” rather than “greatly” exceeds
expectations.
• There are no significant differences regarding the quality of services based on demographic characteristics.
• Similarly, there are no statistically significant differences based on residents’ location.
Figure 3: Overall Quality of City Services
NWRG2—How would you rate the overall quality of services provided by the City of Renton?
Mean based on eleven-point scale where “0” mean “does not meet expectations at all” and “10”
means “greatly exceeds expectations.”
Base: All respondents (2015n = 503) (2017n = 524)
7%4%
27%30%
48%46%
19%20%
6.93 6.96
0%
20%
40%
60%
80%
100%
2015 2017
Exceeds Expectations
Meets Expectations
Neutral
Does not Meet
Expectations
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
22 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 3: Overall Quality of Services by Zone Does not
Meet
Meets Exceeds Greatly
Exceeds
Mean Sample
Size
Citywide 4% 30% 46% 20% 6.96 (n=524)
Benson 4% 34% 42% 20% 6.96 (n=127)
City Center 1% 26% 48% 24% 7.24 (n=75)
Highlands 6% 22% 46% 26% 7.06 (n=146)
West Hill 3% 28% 57% 13% 6.82 (n=30)
Talbot 0% 34% 47% 19% 6.95 (n=48)
East Plateau 5% 48% 43% 5% 6.27 (n=35)
Cedar River 5% 36% 45% 14% 6.63 (n=32)
Kennydale 0% 23% 56% 21% 7.12 (n=28)
NWRG2— How would you rate the overall quality of services provided by the City of Renton?
Mean based on eleven-point scale where “0” means “Does not meet expectations at all” and “10” means
“Greatly exceeds expectations”
Base: All respondents
Map 4: Quality of Renton’s Services by Zone
Maps illustrate differences in mean ratings by neighborhood.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
23 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
When the Quality of Services provided by the City is benchmarked nationally, Renton performs higher than National, Pacific West, and Other 4-Star
benchmarks.
Figure 4: Overall Quality of City Services—Benchmarked
NWRG2—How would you rate the overall quality of services provided by the City of Renton?
Base: All respondents (2017n = 524)
© Copyright 2015, Northwest Research Group, LLC. All rights reserved; benchmark numbers should not be reproduced or used in any form without written permission.
-34%
20%
86
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West Other 4-Star Benchmarks 4.5-Star Benchmarks
Exceeds Expactations
Does Not Exceed
Expectations
Net Score
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
24 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
25 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Comparability to Other Communities
Two-thirds (63%) of residents believe that Renton is “somewhat” or “significantly” better than other communities. There is a significant increase in
residents’ rating of Renton compared to other communities—mean score increased from 6.57 in 2015 to 6.89 in 2017.
Those who provide the highest ratings for comparability to other communities are:
• 55 years old or older—69% say Renton is “better than other communities” vs 57% of residents under 55,
• Minority residents—64% say Renton is “better than other communities” vs 58% of residents who identify as white alone (non-Hispanic), and
• Women—21% say Renton is “significantly better than other communities” vs 13% of men.
There are no differences based on planning zone.
Figure 5: Renton as a Place to Live Compared to Other Communities
NWRG3—Compared with other cities and towns, how would you rate Renton as a place to live?
Mean based on eleven-point scale where “0” means, “significantly worse than other cities” and “10”
means “significantly better than other cities.”
Base: All respondents (2015n = 503) (2017n = 524)
7%5%
35%32%
44%
43%
14%20%
6.57 6.89↑
0%
20%
40%
60%
80%
100%
2015 2017
Significantly Better
than Other Cities
Somewhat Better
Neutral
Worse than Other
Cities
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
26 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 4: Comparability to Other Communities by Zone Worse Similar Somewhat
Better
Significantly
Better
Mean Sample
Size
Citywide 5% 32% 43% 20% 6.89 (n=524)
Benson 5% 26% 42% 28% 7.19 (n=127)
City Center 1% 29% 45% 25% 7.15 (n=75)
Highlands 6% 33% 41% 19% 6.81 (n=146)
West Hill 12% 20% 51% 17% 6.73 (n=30)
Talbot 2% 36% 47% 15% 6.86 (n=48)
East
Plateau 8% 51% 37% 3% ↓ 6.02 (n=35)
Cedar
River 6% 50% 31% 13% 6.24 (n=32)
Kennydale 2% 22% 57% 19% 7.13 (n=28)
NWRG3—Compared with other cities and towns, how would you rate Renton as a place to live?
Mean based on eleven-point scale where “0” means “Does not meet expectations at all” and “10” means
“Greatly exceeds expectations”
Base: All respondents
Map 5: Comparability to Other Communities by Zone
Maps illustrate differences in mean ratings by neighborhood.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
27 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
When Comparability to Other Communities is benchmarked nationally, Renton’s performance is similar to 4-Star benchmarks but lags slightly when
compared to National and other Pacific West benchmarks.
Figure 6: Comparability to Other Communities—Benchmarked
NWRG3—Compared with other cities and towns, how would you rate Renton as a place to live?
Base: All respondents (2017n = 524)
© Copyright 2015, Northwest Research Group, LLC. All rights reserved; benchmark numbers should not be reproduced or used in any form without written permission.
-37%
20%
83
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Benchmarks 4.5-Star Benchmarks
Significantly Better
than Other Cities
Not Better than Other
Cities
Net Score
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
28 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
29 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Direction Renton Is Headed
Respondents were asked to indicate if they felt that Renton was headed in the right or wrong direction. Similar to 2015, half believe that Renton is
headed in the right direction, and one out of five believe so “strongly”.
• Women are significantly more likely to feel Renton is headed in the right direction.
There are no differences based on planning zone.
Figure 7: Direction Renton is Headed
NWRG4—Overall, would you say that Renton is headed in the right or wrong direction?
Mean based on eleven-point scale where “0” means, “strongly wrong direction” and “10” means
“strongly right direction.”
Base: All respondents (2015n = 503) (2017n = 524)
12%13%
37%36%
36%35%
15%16%
6.22 6.18
0%
20%
40%
60%
80%
100%
2015 2017
Strongly Right
Direction
Somewhat Right
Direction
Neutral
Wrong Direction
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
30 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 5: Direction City is Headed by Zone Wrong
Direction
Neutral Somewhat
Right
Strongly
Right
Mean Sample
Size
Citywide 13% 36% 35% 16% 6.18 (n=524)
Benson 8% 45% 28% 19% 6.51 (n=127)
City Center 5% 30% 50% 15% 6.90 (n=75)
Highlands 7% 23% 44% 26% 7.14 (n=146)
West Hill 3% 26% 59% 12% 7.10 (n=30)
Talbot 0% 43% 40% 17% 6.97 (n=48)
East Plateau 14% 52% 20% 14% 5.83 (n=35)
Cedar River 0% 63% 25% 12% 6.44 (n=32)
Kennydale 7% 29% 37% 26% 7.03 (n=28)
NWRG4—Overall, would you say that Renton is headed in the right or wrong direction?
Mean based on eleven-point scale where “0” means “Does not meet expectations at all” and “10” means
“Greatly exceeds expectations”
Base: All respondents
Map 6: Direction City is Headed by Planning Zone
Maps illustrate differences in mean ratings by neighborhood.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
31 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
While on-par with 4-Star benchmarks this result appears to be showing recognition of planning efforts put forth by the City as
significantly more Renton residents believe that the town is strongly headed in the right direction when compared to other benchmarks in the
Pacific West.
Figure 8: Direction Renton is Headed—Benchmarked
NWRG4—Overall, would you say that Renton is headed in the right or wrong direction?
Base: All respondents (2017n = 524)
© Copyright 2015, Northwest Research Group, LLC. All rights reserved; benchmark numbers should not be reproduced or used in any form without written permission.
-42%
19%
77
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Benchmarks 4.5-Star Benchmarks
Strongly Right
Direction
Not Right Direction
Net Score
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
32 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
33 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Value of Services for Tax Dollars Paid
Results for value of services are the same as in 2015. While just over half of residents say that they are getting their money’s worth for their tax
dollar, over one third are neutral.
• Men are significantly more likely than women to say they are not getting their money’s worth—19% vs 7% respectively, and
• Home owners are also significantly likely than renters to say they are not getting their money’s worth—18% vs 6% respectively.
There are no significant differences based on planning zone.
Figure 9: Value of Services for Tax Dollars Paid
NWRG5—Do you feel you are getting your money’s worth for your city tax dollar?
Mean based on eleven-point scale where “0” means, “definitely not getting money’s worth” and “10”
means “definitely getting money’s worth.”
Base: All respondents (2015n = 503) (2017n = 524)
12%13%
37%36%
36%35%
15%16%
6.22 6.18
0%
20%
40%
60%
80%
100%
2015 2017
Definitely Getting
Money's Worth
Somewhat Getting
Money's Worth
Neutral
Not Getting Money's
Worth
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
34 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 6: Value of Services for Tax Dollars Paid by Zone Not
Getting
Value
Neutral Somewhat
Getting
Value
Definitely
Getting
Value
Mean Sample
Size
Citywide 13% 36% 35% 16% 6.18 (n=524)
Benson 9% 45% 31% 14% 6.09 (n=127)
City Center 8% 39% 38% 15% 6.57 (n=75)
Highlands 14% 28% 36% 22% 6.45 (n=146)
West Hill 19% 37% 22% 22% 5.99 (n=30)
Talbot 13% 33% 46% 8% 6.13 (n=48)
East Plateau 33% 24% 36% 7% 5.11 (n=35)
Cedar River 16% 29% 44% 11% 5.94 (n=32)
Kennydale 10% 44% 38% 9% 6.22 (n=28)
NWRG5—Do you feel you are getting your money’s worth for your city tax dollar?
Mean based on eleven-point scale where “0” means “definitely not getting money’s worth” and “10”
means “definitely getting money’s worth.”
Base: All respondents
Map 7: Value of Services for Tax Dollars Paid by Planning Zone
Maps illustrate differences in mean ratings by neighborhood.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
35 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
When the Value of Services is benchmarked nationally, Renton performs above National, Regional and Other 4-Star benchmarks.
Figure 10: Value of Services for Tax Dollars Paid—Benchmarked
NWRG5—Do you feel you are getting your money’s worth for your city tax dollar?
Base: All respondents (2017n = 524)
© Copyright 2015, Northwest Research Group, LLC. All rights reserved; benchmark numbers should not be reproduced or used in any form without written permission.
-49%
16%
67
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Benchmarks 4.5-Star Benchmarks
Definitely Getting
Money's Worth
Not Getting Money's
Worth
Net Score
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
36 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
37 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
KEY COMMUNITY INDICATORS
Overall Ratings
The 2017 Resident Survey asked 29 questions regarding the quality and residents’ perceptions of various aspects of the City of Renton.
Factor analysis is a type of advanced analytics that looks at the responses to multiple questions and groups questions with highly correlated responses
into factors . All 29 of the questions were analyzed, and the results showed that many of the answers were highly related (e.g., individual responses to
questions dealing with government action were very similar). The scores of the related questions are combined to create a new variable called a
dimension.
The use of factor analysis to create these dimensions simplifies reporting and provides for a more stable model when running other analytics such as
the Key Drivers Analysis later in this report.
The table on the next page shows which questions were highly related to one another and how they were grouped to create each of the six
dimensions: Maintenance and Environment, Inclusion, Livability, Traffic and Roads, Government Actions, and Inclusion.
Figure 11: Overall Performance on Key Question Indicator Dimensions
2.89 2.82 2.66 2.63 2.59 2.52 2.51
1.00
2.00
3.00
4.00
Inclusion Maintenance /
Environment
Overall Mean of all
Dimensions
Livability Government Actions Alternative Transit Traffic and Roads
Overall Key Community Dimension Scores
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
38 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 7: Key Community Questions and Corresponding Dimensions
Dimension Attributes 2015 2017
Maintenance /
Environment
UTIL_1 – Maintenance of sidewalks and walkways X X
UTIL_2 – Street repair and maintenance X X
UTIL_3 – Garbage, yard waste, and recycling collection service X X
UTIL_4 – Taste and cleanliness of Renton’s drinking water X X
UTIL_5 – Protecting and restoring Renton’s natural streams, lakes, and wetlands X X
UTIL5_1 – Providing access to and preservation of open spaces such as trails, parks, and wetlands X X
UTIL5_2 – Quality of the natural environment X N/A
Inclusion
DI1 – How would you rate Renton’s openness and willingness to include people of diverse backgrounds? X X
DI2 – How would you rate the job Renton government does to reach out to and include its diverse cultural and language
populations?
X X
GL5_7 – Providing support for people in need X X
Livability
GL1_1 – As a place to raise children X X
GL1_2 – As a place to work X X
GL1_3 – Neighborhood as a place to live X X
GL4 – How would you rate Renton in terms of having a vibrant downtown with sufficient activities and shopping? X X
GL5_3 – Availability of recreation activities X X
GL5_4 – Well-planned residential neighborhoods X X
GL5_5 – Well-planned business zones X X
GL5_6 – Employment opportunities in Renton X X
Traffic and Roads
MOB_1 – Overall ease of travelling X X
MOB_2 – Ease of car travel in Renton X X
MOB_5 – Adequacy of local roads to support new residential and business developments X X
Government
Actions
GA1 – Keeping residents informed X X
GA2 – Seeking residents’ involvement and input X X
GA3 – Having a clear vision and strategy for the future X X
GA4 – Listening to its residents X X
UTIL4 – Code enforcement related to property maintenance X X
Alternative
Transit
MOB_3 – Ease of being able to walk to many different places X X
MOB_4 – Adequacy of bike lanes and paths X X
MOB_6 – Ability to get around Renton using public transportation X X
MOB_7 – Ability to get from Renton to/from other places in the Puget Sound using public transportation X X
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
39 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Grouped Ratings
Inclusion is the highest rated of the six dimensions.
• Although Inclusion was the second highest rated dimension in
2015, there have been no significant differences in the scores
between the two surveys.
• Openness and willingness to include people of diverse
backgrounds continues to be the highest rated attribute within
this dimension.
Table 8: Performance on Key Community Questions—Inclusion
Key Community Questions 2015 2017
Overall 2.77 2.89
Openness and willingness to include people of diverse
backgrounds 3.08 3.17
Renton government reaching out and including its diverse
populations 2.70 2.83
Providing support for people in need 2.51 2.55
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
Maintenance and Environment is the second highest rated dimension.
• There have been no significant changes in this group compared
to 2015.
• Residents rate the city providing access to and preservation of
open spaces highest within this group.
• The lowest ratings continue to be maintenance related such as
maintenance of sidewalks and walkways and street repair and
maintenance.
Table 9: Performance on Key Community Questions—Maintenance /
Environment
Key Community Questions 2015 2017
Overall 2.79 2.82
Providing access to and preservation of open spaces 2.90 2.99
Taste and cleanliness of Renton's drinking water 2.97 2.96
Renton’s performance protecting and restoring natural
streams, lakes, and wetlands 2.84 2.89
Garbage, yard waste, and recycling collection services 2.91 2.81
Maintenance of sidewalks and walkways 2.58 2.68
Street repair and maintenance 2.53 2.63
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
40 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Livability remains third in the list receiving mostly “fair” to “good”
ratings.
• There have been no significant changes within this dimension
when compared to 2015.
• Neighborhoods and serving as a good place to raise children
receive the highest ratings in this dimension.
• Improvements could be made regarding business planning,
employment opportunities, and downtown activities and
shopping.
Table 10: Performance on Key Community Questions—Livability
Key Community Questions 2015 2017
Overall 2.52 2.63
Your neighborhood as a place to live 2.84 2.93
Renton as a place to raise children 2.53 2.70
Availability of recreation activities 2.69 2.70
Renton as a place to work 2.60 2.70
Well-planned residential neighborhoods 2.44 2.52
Well-planned business districts 2.38 2.50
Employment opportunities 2.46 2.42
Having a vibrant downtown with sufficient activities and
shopping 2.22 2.40
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
Government Actions is one area that has seen real improvement when
compared to 2015 as there have been significant score increases for
three out of five attributes within Government Actions:
• Having a clear vision and strategy to the future, Seeking
residents’ involvement and input, and Listening to its residents
have all increased vs 2015.
• Issues related to code enforcement and property maintenance
receive the lowest ratings in this group.
Table 11: Performance on Key Community Questions—Government Actions
Key Community Questions 2015 2017
Overall 2.42 2.59 ↑
Having a clear vision and strategy for the future 2.45 2.68 ↑
Keeping residents informed 2.59 2.68
Seeking residents’ involvement and input 2.42 2.64 ↑
Listening to its residents 2.42 2.60 ↑
Renton's code enforcement related to property
maintenance 2.25 2.25
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
41 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Options for Alternative Transportation is the second lowest scoring
dimension.
• There have been no significant changes within this dimension
when compared to 2015.
• Mobility to/from other places using public transportation
remains the top attribute within this dimension.
• Getting around Renton using public transportation and the
adequacy of bike lanes and paths continue to be areas for
improvement.
Table 12: Performance on Key Community Questions—Alternative Transit
Key Community Questions 2015 2017
Overall 2.43 2.52
Ability to get from Renton to/from other places in the
Puget Sound using public transportation 2.54 2.55
Ease of being able to walk to many different places 2.37 2.52
Ability to get around Renton using public transportation 2.44 2.51
Adequacy of bike lanes and paths 2.35 2.39
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
Traffic and Roads is the lowest rated Dimension in 2017.
• There have been no significant changes within this dimension
when compared to 2015.
• The ease of car travel in Renton receives the highest rating in
this category.
• Improvements could be made to the adequacy of roads to
support new developments.
Table 13: Performance on Key Community Questions—Traffic and Roads
Key Community Questions 2015 2017
Overall 2.46 2.51
Ease of car travel in Renton 2.50 2.55
Overall ease of travelling in Renton 2.50 2.53
Adequacy of roads to support new developments 2.39 2.43
Note: Red dividing lines in tables indicates the overall mean of the questions contained in that
dimension.
Base: All respondents (2015n = 503) (2017n = 524)
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
42 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
43 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
KEY DRIVERS ANALYSIS
Key Drivers Analysis uses a combination of factor and regression analyses to identify which areas have the greatest impact on residents’ overall
impressions of Renton as measured by its 5-Star Rating. The purpose of these analyses is to determine which questions in the survey are most closely
associated with Renton’s 5-Star Rating. While Key Drivers Analysis is somewhat complex, and a full description is beyond the scope of this report, in its
simplest form, Key Drivers Analysis looks for a correlation between a respondent’s 5-Star Rating and how he or she responded to each of the key
questions. If there is a significant correlation between the two, then the question (or dimension) is considered to be a “driver” of the 5-Star Rating.
Key Drivers Analysis is useful as it provides the City with specific areas of focus in which to improve. For example, the question “providing support for
people in need” is a key driver of Renton’s 5-Star Rating; however, satisfaction is relatively low in this area compared to other areas of government
actions. Key Drivers Analysis suggests that if Renton was to focus on improving in this area—and residents recognize this improvement—Renton’s
overall 5-Star Rating should increase.
Conversely, “Renton as a place to raise children” is not a key driver of the 5-Star Rating. This does not mean that residents do or do not agree with this
statement or that it is not important. In this case, it means that there is little variance in residents’ opinions, and that there is no strong correlation
between this and Renton’s 5-Star Rating.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
44 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
The first step in the analysis identifies the extent to which the six overall
dimensions identified earlier impact Renton’s 5-Star Rating.
The dimensions for Livability and Government Actions have a significant
impact on Renton’s 5-Star Rating. This is not to suggest that the other
dimensions are not important. Rather, it is likely that residents see Livability
and Government Actions as more closely related to the overall quality of life
in Renton.
Figure 12: Key Drivers Analysis—Overall Dimensions
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating. Those factors in black are not drivers—that is, a change in these areas does not
significantly impact Renton’s 5-Star Rating.
Livability
Government
Actions
Maintenance /
Environment
Traffic and
Roads
Inclusion
Alternative
Transit
Key Drivers Analysis looks at relationships between
individual survey questions or combinations of these
questions and Renton’s 5-Star Rating and identifies the
questions that have the greatest influence on
Renton’s 5-Star Rating.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
45 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
The second step in the analysis identifies the extent to which each of the
individual Key Questions contained within the overall dimension is a key
driver. Again, regression analysis is used to identify areas that drive
Renton’s 5-Star Rating. At the end of the Key Drivers section is a summary
table that identifies the key drivers and relative performances for each
dimension and attribute within dimensions.
Livability is the largest driver—that is, ratings for this dimension have the
largest overall impact on Renton’s 5-Star Rating.
Two of the eight attributes within this dimension have statistically
significant impacts. They are indicated by bold, red text in the chart to the
right.
• Renton as a place to raise children
• The City is performing about average—watch and maintain
• Having well-planned residential neighborhoods
• This is an area for improvement
Figure 13: Key Drivers Analysis—Livability
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s
5-Star Rating.
Renton as a
place to raise
children
Well-planned
residential
neighborhoods
Well-planned
business
districts
Renton as a
place to work
Availability of
recreation
activities
Employment
opportunties
Your
neighborhood
as a place to
live
Vibrant
downtown
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
46 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Government Actions is the second largest impact over Renton’s 5-Star
Rating. Two of the five attributes in this dimension have a significatn impact
on Renton’s 5-Star Rating.
• Having a clear vision and strategy for the future
• This is the top performing attribute in this dimension and has
experienced a significant year over year improvement. Continue
along this path.
• Code enforcement related to property mainentance
• For the second year running, this is the lowest rated attribute
within this dimension.
Figure 14: Key Drivers Analysis—Government Actions
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s
5-Star Rating.
Having a clear
vision and
strategy for the
future
Seeking residents
involvement and input
Renton's code
enforcement
related to
property
maintenance
Listening to its
residents
Keeping
residents
informed
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
47 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Maintenance and Environment is not a statistically significant driver of
Renton’s 5-Star Rating; however, three of the six attributes within this
dimension do have an impact on the 5-Star Rating.
• Taste and cleanliness of drinking water
• Performs well, maintain
• Street repair and maintenance
• Lowest performing attribute in this dimension, improve.
• Access to and preservation of open spaces
• Top performing attribute in this dimension, maintain.
Figure 15: Key Drivers Analysis—Maintenance and Environment
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s
5-Star Rating.
Taste and
cleanliness of
drinking water
Street repair
and
maintenance
Access to and
preservation of
open spaces
Maintenance of
sidewalks and
walkways
Protecting and
restoring
streams, lakes,
and wetlands
Garbage,
yardwaste, and
recycling
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
48 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
While the dimension, Traffic and Roads is not a statistiacally significant
driver of Renton’s 5-Star Rating, two of the three attributes within this
dimension do have some impact.
• Overall ease of travelling in Renton
• Top performing attribute in this dimension, maintain.
• Adequacy of roads to support new developments
• An area for possible improvement.
Figure 16: Key Drivers Analysis—Traffic and roads
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s 5-
Star Rating.
Overall ease of
travelling in
Renton
Adequacy of
roads to
support new
developments
Ease of car
travel in Renton
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
49 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Inclusion is not a statistiacally significant driver of Renton’s 5-Star Rating.
However, two of the three attributes within this dimension do have some
impact.
• Providing support for people in need and Adequacy of roads to
support new developments
• While both of these perform lower than Openness and
willingness to include people of diverse backgrounds, they
perform well compared to other attributes overall. Continue
to monitor.
Figure 17: Key Drivers Analysis—Inclusion
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s 5-
Star Rating.
Providing support for
people in need
Renton governement
reaching out and including
its diverse populations
Openness and willingness to
include people of diverse
backgrounds
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
50 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Alternative Transportation is not a statistically significant driver of
Renton’s 5-Star Rating and has the lowest overall impact. However, two of
the four attributes within this dimension do have some impact.
• The Ability to get around Renton using public transportation and
the Ease of beng able to walk to many different places are two
areas to potentially improve.
Figure 18: Key Drivers Analysis—Alternative Transit
Those factors in red and bold are key drivers—that is, a change in these areas would have a significant impact
on Renton’s 5-Star Rating.
Those factors in black are not drivers—that is, a change in these areas does not significantly impact Renton’s 5-
Star Rating.
Ease of being able to walk to
many different places
Adequacy of
bike lanes and
paths
Get from Renton to/from
other places using public
transportation
Abilty to get around Renton
using public transportation
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
51 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Resource Allocation Analysis
The final step in the analysis is to identify key areas where Renton may wish to allocate additional resources based on what is most important to
residents (i.e., are key drivers of Renton’s 5-Star Rating) and current performance within individual areas. Four resource allocation strategies are
identified:
1. Invest: These are areas that are key drivers of Renton’s 5-Star Rating and where residents’ agreement is below average when compared to the
overall mean within each dimension. Investing in these areas would have a significant impact on Renton’s 5-Star Rating. In the table on the
next page, these areas are highlighted in dark blue.
2. Maintain: These are areas identified as key drivers of Renton’s 5-Star Rating and where residents’ agreement is above average when compared
to the overall mean within each dimension. Because of the impact of these items on Renton’s rating, it is important to maintain existing levels
of service in these areas, as a decrease in the level of service would have a negative impact on Renton’s 5-Star Rating. These areas are
highlighted in dark green.
3. Monitor: These are areas identified as key drivers of Renton’s 5-Star Rating and where residents’ agreement is at or near average when
compared to the overall mean within each dimension. Because of the impact of these items on Renton’s rating and their mid-level satisfaction,
these are areas to monitor and invest additional resources as available to improve performance. These items are highlighted in dark yellow.
4. Non-Drivers: These are areas that do not have a statistically significant impact on Renton’s 5-Star Rating and fall into three categories:
a. Lower than average agreement: These are areas where residents’ agreement is below average when compared to the overall mean
within each dimension. While these currently do not impact the City’s 5-Star Rating, they should be monitored to prevent potential
issues. These are highlighted in light blue.
b. Above average agreement: These are areas where residents’ agreement is above average when compared to the overall mean within
each dimension. While these currently do not impact the City’s 5-Star Rating, they are high performers and should be maintained.
These are highlighted in light green.
c. Average agreement: These are areas where residents’ agreement is at or near average when compared to the overall mean within
each dimension. While these currently do not impact the City’s 5-Star Rating, the residents believe that performance is adequate, and
these should be maintained. These are highlighted in light yellow.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
52 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 14: Resource Allocation Analysis
Livability Government
Actions
Maintenance /
Environment Traffic and Roads Inclusion Alternative Transit
Neighborhood as a place
to live
Clear vision and strategy
for the future
[IMPROVED]
Access to and preservation
of open spaces
Ease of car travel in
Renton
Willingness to include
people of diverse
backgrounds
Ability to get to/from
Renton using public
transportation
Renton as a place to raise
children
Keeping residents
informed
Taste and cleanliness of
Renton's drinking water
Overall ease of
travelling in Renton
Renton including its
diverse populations
Ease of being able to
walk to many different
places
Availability of recreation
activities
Seeking resident’s
involvement and input
[IMPROVED]
Protecting and restoring
natural streams, lakes, and
wetlands
Adequacy of roads to
support new
developments
Providing support for
people in need
Ability to get around
Renton using public
transportation
Renton as a place to work Listening to its residents
[IMPROVED]
Garbage, yard waste, and
recycling collection services
Adequacy of bike lanes
and paths
Well-planned residential
neighborhoods
Code enforcement related
to property
maintenance
Maintenance of sidewalks
and walkways
Well-planned business
districts
Street repair and
maintenance
Employment
opportunities
Having a vibrant
downtown with sufficient
activities and shopping
= Key Driver;
= Key driver, lower-than-average agreement; invest = Key driver, near average agreement; monitor = Key driver, above-average agreement; maintain
= Not a driver, lower than-average agreement; monitor = Not a driver, near average agreement; maintain = Not a driver, above-average agreement; maintain
I
M
P
O
R
T
A
N
C
E
Importance
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
53 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
RENTON AS A PLACE TO LIVE
General Livability
Scores for eight of the nine areas regarding general livability in Renton have remained the same when compared to 2015.
The only notable change is regarding Renton having a vibrant downtown. While this is still the lowest rated question, it has increased significantly
when compared to 2015—from a mean score of 2.22 to 2.40.
As in 2015, Renton’s highest ratings are for the quality of its neighborhoods, being a good place to raise children, and the availability of its recreation
activities.
Figure 19: General Livability - Overview
GL1 – Please rate Renton on each of the following – Mean based on a 4-point scale from 1 to 4
Base: All respondents (2015n = 503) (2017n = 524)
2.84
2.53 2.69 2.60 2.51 2.44 2.38 2.46
2.22
2.93
2.70 2.70 2.70 2.55 2.52 2.50 2.42 2.40↑
1.00
2.00
3.00
4.00
Your
neighborhood as
a place to live
Renton as a place
to raise children
Availability of
recreation
activities
Renton as a place
to work
Providing support
for people in
need
Well-planned
residential
neighborhoods
Well-planned
business districts
Employment
opportunties
Having a vibrant
downtown
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
54 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Diversity and Inclusion
Eighty-seven percent (87%) of residents say that Renton’s openness
and willingness to include people of diverse backgrounds is “Good” or
“Excellent”.
• There are no significant differences across demographic
groups on this question.
Nearly two-thirds believe that the government does a “Good” or
“Excellent” job reaching out and including the diverse population.
• This has increased compared to 2015 due primarily to a
significant increase in the percent who say “Excellent”.
• However, similar to 2015, minorities provide lower ratings
regarding outreach and inclusion.
Figure 20: Diversity and Inclusion
DI1 – How would you rate Renton’s openness and willingness to include people of diverse backgrounds
DI2 – How would you rate the job the Renton government does to reach out to and include its diverse
cultural and language populations
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 4-point scale from 1 to 4
Figure 21: Renton’s Job with Outreach and Inclusion
DI2 – How would you rate the job the Renton government does to reach out to and include its
diverse cultural and language populations (combined % “Good” and “Excellent” shown)
Base: All respondents (2015n = 503) (2017n = 524)
1%3%5%8%
17%10%
33%21% ↓55%
53%
50%
52%
27%37%13%19% ↑
3.08 3.17
2.70
2.83 ↑
0%
20%
40%
60%
80%
100%
2015 2017 2015 2017
Excellent
Good
Fair
Poor
Mean
82%↑
60%↓
0%
20%
40%
60%
80%
100%
White Only Minority
Good+Excellent
Openness and Inclusiveness Outreach and Inclusion
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
55 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Familiarity and Use of Services
Familiarity with services provided by the City to reach out to and
include diverse populations is relatively low. While awareness is
similar between white and minority residents, there are differences
based on age and income.
• Older residents are more likely to be familiar with outreach
services.
• Similarly, residents with lower incomes are also more likely to
be aware of these services.
Similar to awareness, use of Renton’s cultural and language services is
also fairly low. Unlike awareness, there are no notable differences in
the demographics of residents who have used these services
compared to those who have not.
Figure 22: Familiarity with Outreach Services
DI3 – How familiar are you with services provided by the City of Renton to reach out and include its
diverse cultural and language populations?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on an 11-point scale from 0 to 10
Figure 23: Use of Outreach Services
DI4 – Have you used any of these services (% “Yes” shown)
Base: All respondents (2015n = 503) (2017n = 524)
20%20%19%22%
13%
23%28%↑12%↓25%
17%
29%
29%
33%
28%
34%
20%16%27%
21%
17%
8%8%9%4%↓
19%↑
4.29 4.00↓
4.98↑
4.00↓
5.19↑
0%
20%
40%
60%
80%
100%
Overall Under 55 55+$38k+Below
$38k
Very Familiar
Somewhat
Familiar
Neutral
Not Very
Familiar
Not at All
Familiar
19%18%20%17%
25%
0%
20%
40%
Overall Under 55 55+$38k+Below $38k
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
56 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Activities and Events - Participation
Renton’s parks are very popular as nine out of ten (87%) households have visited a park in the past 12 months—the same as in 2015.
• Fifty-eight percent of households have visited a city-run trail—a new question in 2017,
• Just over half of households have visited the farmer’s market or downtown event—decreased from 66% in 2015, and
• One third (35%) of households have attended neighborhood picnics in the past year—up from 21% in 2015.
Figure 24: Participation in Activities and Events
AE1 – In the past 12 months, have you or anyone in your household. . .
Base: All respondents (2017n = 524)Note: the total % of HH Attended may vary slightly from the sum of “personally” and “someone else” due to rounding
11%6%10%7%5%6%
3%2%
73%
51%46%47%
31%
14%15%8%
87%
58%56%53%
35%
21%19%
10%
0%
20%
40%
60%
80%
100%
Visited a park Visited city-run
trails
Participated in a
City event
Farmer's market /
downtown event
Attended
neighborhood
picnics
Participated in a
recreation
program
Attended visual /
performing arts
event
Visited History
Museum
Personally
Someone else
Total % of HH Attended
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
57 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Activities and Events – Types of Recreation Programs
The summer concert series, youth sports, and adult sports/fitness classes are the three most common types of recreation programs in which
households participate.
Figure 25: Types of Recreation Programs
AE3 –In which types of recreation programs did you or those in your household participate?
Base: Residents who participated in a recreation program or visited a park (2017n = 112)
39%39%37%
31%
15%
12%
9%
0%
20%
40%
60%
Summer concert
series
Youth sports Adult sports or
fitness classes
Aquatic program Summer youth and
teen day camps
Family films Renton sailing club
or rowing center
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
58 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Value of Special Events
Overall, support for special events is very high:
• Nearly half of residents “strongly” agree
that special events build a sense of
community—same as 2015.
• Two out of five “strongly” agree that
special events are a good use of public
resources—same as 2015.
• One-third “strongly” agree that special
events highlight Renton’s diversity—
new in 2017.
Figure 26: Value of Special Events
AE2_2 – Extent you agree or disagree that city sponsored special events and activities build a sense of community.
AE2_3 – Extent you agree or disagree that city sponsored special events are a good use of public resources.
AE2_4 – Extent you agree or disagree that city sponsored special events highlight Renton’s diversity.
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 5-point scale from 1 to 5
6%8%9%
16%17%
24%
32%
31%32%
46%43%35%
4.15 4.06
3.91
0%
20%
40%
60%
80%
100%
Build a sense of
community
Are a good use of public
resources
Highlight Renton's
diversity
Strongly Agree
Somewhat Agree
Neutral
Disagree
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
59 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
SAFETY IN RENTON
Situational Safety
In general, residents feel fairly safe in Renton and ratings have been steady when compared to 2015. As expected, people generally feel less safe
after dark, particularly downtown. Safety on Renton’s trails and safety after dark in neighborhoods continue to be areas for further exploration.
There are no significant differences regarding feelings of safety by demographics or by geographic location.
Figure 27: Safety in Renton
SS1 – How safe or unsafe do you feel while walking alone in the following situations?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 5-point scale from 1 to 5
4.70 4.51
4.07 4.04
3.74
3.48 3.34
2.63
4.69 4.52
4.20
3.95 3.79 3.64
3.35
2.81
1.00
2.00
3.00
4.00
5.00
The Landing safety -
Daytime
Neighborhood
safety - Daytime
Downtown safety -
Daytime
The Landing safety -
After Dark
Park safety -
General
Neighborhood
safety - After Dark
Trail safety -
General
Downtown safety -
After Dark
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
60 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Situational Safety by Neighborhood
Safety varies by neighborhood with those living in the City Center, Highlands, West Hill and Benson generally feeling less safe than others.
Figure 28: Daytime Safety in Neighborhood
SS1 – How safe or unsafe do you feel while walking alone in your neighborhood during the day? Base: All respondents (2015n = 503) (2017n = 524)
Figure 29: Safety in Neighborhood After Dark
SS1 – How safe or unsafe do you feel while walking alone in your neighborhood after dark? Base: All respondents (2015n = 503) (2017n = 524)
2%0%1%2%3%10%6%4%4%5%4%7%1%1%2%3%11%
26%
12%
26%25%27%26%
37%
83%74%81%69%68%63%64%54%
4.76 4.74 4.64 4.59 4.56 4.44 4.44 4.25
0%
20%
40%
60%
80%
100%
Kennydale Cedar River East Plateau Talbot Highlands Benson City Center West Hill
Very Safe
Somewhat Safe
Neither Safe nor Unsafe
Somewhat Unsafe
Very Unsafe
Average
2%7%2%8%10%10%23%14%15%6%17%
19%19%19%
22%
2%2%10%7%
6%9%7%
7%51%45%39%39%29%29%43%
34%
33%36%
37%34%37%33%21%13%
4.04 3.99 3.93 3.86 3.68 3.56 3.46
2.93
0%
20%
40%
60%
80%
100%
Kennydale East Plateau Cedar River Talbot Highlands Benson City Center West Hill
Very Safe
Somewhat Safe
Neither Safe nor Unsafe
Somewhat Unsafe
Very Unsafe
Average
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
61 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Renton’s Police Department
Eight out of ten residents are confident that the Police Department will respond to emergencies in a timely manner and more than seven out of ten
believe that Renton’s police department is consistent in its law enforcement—both the same as 2015 findings. Additionally, three-quarters of
residents believe that the police are “somewhat” or “very” approachable—also the same as in 2015.
There are no differences in the way resident’s rate the police based on demographics such as age, race, and income nor are there differences based
on geography.
Figure 30: Police Service Interactions
PD1 – How confident are you in Renton’s police department to respond to emergencies in a timely manner?
PD2 – How confident are you in Renton’s police department to consistently enforce the laws?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on an 11-point scale from 0 to 10
Figure 31: Approachability of Police
PD4 – Overall, how would you rate the approachability of Police Officers in Renton? –
Mean based on an 11-point scale from 0 to 10
Base: All respondents (2017n = 524) – Mean based on an 11-point scale from 0 to 10
7.62 7.297.70 7.35
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
8.00
9.00
10.00
Confidence in PD to respond in a timely
manner
Confidence in PD to consistently enforce the
law
2015 2017
Not
Approachable
8%
Neutral
18%
Somewhat
Approachable
30%
Very
Approachable
45%
Approachability of Police
Mean: 7.67
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
62 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Emergency Preparedness
Overall, 70 percent of residents indicate they are “somewhat” or “very” prepared for an emergency—the same as in 2015.
However, less than half of residents are knowledgeable about the emergency preparedness programs offered by the city, and this has declined
compared to 2015.
A new question was introduced in 2017 regarding Renton’s ability to respond to major disasters. Overall, about half of residents agree that Renton is
able to respond to major disasters. There are no differences based on demographics or geography.
Figure 32: Household Emergency Preparedness
DP1 – Emergency services states that households should have 5 to
7 days worth of food and water in order to be adequately prepared
for emergencies. Using that as a guide, how prepared is your
household for a disaster or emergency such as an earthquake or
major storm?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based
on a 4-point scale from 1 to 4
Figure 33: Knowledge about Renton’s Emergency
Preparedness Programs
DP2 – How knowledgeable are you about Emergency Preparedness
programs offered by the City of Renton?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 4-
point scale from 1 to 4
Figure 34: Renton’s Ability to Respond to
Major Disasters
DP3 – To what extent do you agree or disagree that
Renton is able to respond to major disasters such as
earthquakes or floods?
Base: All respondents (2017n = 524) – Mean based on an
11-point scale from 0 to 10
11%13%
17%17%
46%46%
26%24%
2.86 2.81
0%
20%
40%
60%
80%
100%
2015 2017
Very Prepared
Somewhat
Prepared
Not Very
Prepared
Not at all
Prepared
Mean
34%41%
27%
26%
30%25%
10%8%
2.16
2.01 ↓
0%
20%
40%
60%
80%
100%
2015 2017
Very Knowledgeable
Somewhat
Knowledgeable
Not Very
Knowledgeable
Not at all
Knowledgeable
Mean
10%
41%
34%
14%
0%
20%
40%
60%
80%
100%
Agreement
Strongly Agree
Agree
Neutral
Disagree
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
63 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
MOBILITY
General Mobility
Transportation is a large issue throughout the Puget Sound, and Renton’s residents face many of the same challenges as other communities. As in
2015, Renton generally receives “Good” ratings on mobility and there are no significant year over year differences.
However, there is a marked difference in responses between residents who own their home vs. those who rent. Homeowners give significantly
lower ratings for all mobility questions except the adequacy of bike lanes and paths. There are no other notable differences regarding mobility and
no differences of opinion dependent on a resident’s location.
Figure 35: Mobility In and Around Renton
MOB – Please note that Renton has no control over major highways or interstates such as 167 or 405 so when thinking about travel, do not include these highways. How would you rate Renton on each of
the following? Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 4-point scale from 1 to 4
2.54 2.50 2.50 2.37 2.44 2.39 2.35
2.55 2.55 2.53 2.52 2.51 2.43 2.39
1.00
2.00
3.00
4.00
Get to/from Renton
using public
transportation
Ease of car travel in
Renton
Overall ease of
travelling in Renton
Ease of being able to
walk to many different
places
Get around Renton
using public
transportation
Adequacy of roads to
support new
developments
Adequacy of bike lanes
and paths
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
64 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
65 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
UTILITIES AND MAINTENANCE
Utilities and Maintenance
Overall, residents feel that Renton is doing a fairly good job in running utilities, managing the environment, and maintaining the infrastructure and
there are no significant differences compared to 2015.
However, there are some differences based where residents live. Residents living in the City Center provide higher ratings for street repair and
maintenance; Renton’s performance protecting and restoring natural streams, lake and wetlands; and providing access to and preservation of open
spaces.
Figure 36: Utilities and Maintenance
UTIL1 – How would you rate Renton on each of the following?
Base: All respondents (2015n = 503) (2017n = 524) – Mean based on a 4-point scale from 1 to 4
2.90 2.97
2.84 2.91
2.58 2.53
2.99 2.96 2.89 2.81
2.68 2.63
1.00
2.00
3.00
4.00
Providing access to and
preservation of open
spaces
Taste and cleanliness of
Renton's drinking water
Protecting and restoring
natural streams, lakes, and
wetlands
Garbage, yardwaste, and
recycling collection
services
Maintenance of sidewalks
and walkways
Street repair and
maintenance
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
66 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Code Enforcement
Overall, 16 percent of residents feel that dilapidated properties are a “Major” problem in Renton and 12 percent feel it is a “Major” problem in their
neighborhood—both findings are similar to 2015.
• Residents in the City Center are the most likely to feel that dilapidated properties are a major issue in their neighborhood, and third most
likely to feel they are a “Major” problem in Renton overall.
• Conversely, residents living in Kennydale and Talbot are the least likely to feel that dilapidated properties are a “Major” issue.
Figure 37: Code Enforcement
How would you rate Renton's efforts to enforce codes related to property maintenance issues such as weeds, junk lots or abandoned buildings?
Base: All respondents (2015n = 503) (2017n = 524)
Figure 38: Dilapidated Properties – % “Major” Problem Overall
UTIL2 – To what extent are dilapidated properties a problem in Renton Overall?
Base: All respondents (2015n = 503) (2017n = 524) - % “Major” Problem
Figure 39: Dilapidated Properties – % “Major” Problem In Neighborhood
UTIL2 – To what extent are dilapidated properties a problem in your neighborhood?
Base: All respondents (2015n = 503) (2017n = 524)
19%
23%
42%
34%
34%
37%
5%
6%
0%20%40%60%80%100%
2015
2017
Poor Fair Good Excellent
4%
7%
14%
14%
16%
19%
20%
22%
28%
0%10%20%30%40%
Talbot
Kennydale
Benson
Cedar River
Overall
Highlands
City Center
West Hill
East Plateau
2%
5%
6%
9%
9%
12%
13%
13%
21%
0%10%20%30%40%
Cedar River
Kennydale
Talbot
East Plateau
West Hill
Overall
Benson
Highlands
City Center
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
67 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
CIVIC ENGAGEMENT AND GOVERNMENT
Civic Engagement
One third of residents have had someone in their household volunteer in the past
year and one in five have voiced their opinion regarding city matters.
Renton residents use a variety of information sources to stay up-to-date and
there have been several changes compared to 2015 regarding the modes used.
The most common information source is Renton’s website (44%). This is followed
by The Renton Reporter which has seen use decline from 59 to 36 percent.
New to 2017 is the Mayor’s e-Newsletter—21 percent of residents use this as an
information source.
Figure 40: Information Sources Used
INFO1 – Which of the following do you use to get information about the City of Renton?
Base: All respondents (2015n = 503) (2017n = 524) – Multiple select, results may sum to
more than 100%
Figure 41: Civic Engagement
CIVIC1_1 – In the past 12 months, have you or your household members voiced your opinions regarding the City
to a City employee?
CIVIC1_2 – In the past 12 months, have you or your household members volunteered your time to a group or
activity to help others in your neighborhood?
Base: All respondents (2015n = 503) (2017n = 524)
4%
8%
15%↓
21%
24%↓
33%↑
36%↓
36%↓
44%
4%
8%
22%
37%
23%
47%
59%
42%
0%20%40%60%80%100%
Other
Cable Access Channel 21
Byte of Renton
Mayor's e-Newsletter
Renton Parks Brochure
Social Media
Renton City News
Renton Reporter
Renton's website
2015
2017
6%3%
27%
17%
32%
19%
0%
20%
40%
Volunteered Voiced Opinion to City
Personally
Someone else
Total % of HH
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
68 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Government Vision and Involvement
As noted in the Community Indicators and the Key Drivers section of this report, issues related to Government Actions, Vision, and Involvement have
seen increased ratings compared to 2015, and there are few differences based on demographics and geography. There are two key differences;
homeowners give lower ratings than renters regarding Renton seeking residents’ involvement and input and to Renton listening to its residents.
Figure 42: Performance of Government’s Involvement with Residents
GA1 – How would you rate the job the Renton City Government does in each of the following? Base: All respondents (2015n = 503) (2017n = 524)
2.45
2.59
2.42 2.42
2.68 ↑2.68 2.64 ↑2.60 ↑
1.00
2.00
3.00
4.00
Having a clear vision and strategy for the
future
Keeping residents informed Seeking residents involvement and input Listening to its residents
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
69 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
City Employees
Thirty-nine percent (39%) of Renton residents have had contact with an employee of the
City—the same as 2015.
• Two-thirds of those contacts are in person—similar to 2015.
• Over 80 percent of residents rate the employees they have contacted as “Good” or
“Excellent”—also similar to 2015.
Figure 43: Contact with City Employees
CE1 – In the past 12 months, have you had contact with an employee of the
City of Renton? Base: All respondents (2017n = 524)
Figure 44: Performance of Renton City Employees
GOV3 – In your most recent contact, how would you rate City of Renton employees on each of the following?
Respondents with Contact with City Employees (2015n = 222) (2017n = 214)
Figure 45: Type of Contact with City Employees
CE2 – Was that contact in person, via email, or over the phone? Base:
Respondents with Contact with City Employees (2017n = 214)
Yes
39%
No
61%
Contact with City Employee
3.37
3.18 3.19 3.153.24 3.15 3.14 3.09
1.00
2.00
3.00
4.00
Courtesy Knowledge Overall Impressions Responsiveness
2015 2017
7%
27%
65%
0%20%40%60%80%100%
Email
Phone
In Person
Type of Contact
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
70 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
71 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDICES
APPENDIX I—ADDRESS-BASED SAMPLING
In the past, a random-digit dialing (RDD) telephone survey was used. While RDD telephone survey research continues to be used widely, it has come
under increased scrutiny due to the proliferation of cell phones as well as declining response rates. This has called into question the representativeness
of surveys conducted using traditional RDD samples. Estimates today are that as many as 46 percent of all households in King County no longer have a
landline telephone and rely strictly on a cell phone or other mobile devices to make and receive calls. An additional 17 percent of households have
both landline and cell phone numbers but rely primarily on their cell phones.2
To address the high incidence of cell phone–only households or households whose members primarily use cell phones, a major methodological change
to address-based sampling (ABS) was implemented beginning with the 2015 Community Survey. In 2017, the ABS methodology was enhanced with the
introduction of e-mail addresses to increase response rates and reduce survey costs.
The sample frame was composed of a list of all addresses in Renton—as defined by census block groups—including those indicating that post office
boxes are the only way they get mail. This list was then matched against a comprehensive database to determine if the household had a matching
landline or cell phone number. Additionally, e-mail addresses were appended where possible.
a. If no matching phone number was found, the household was sent a letter signed by the city manager asking them to complete the
survey online or by calling a toll-free number.
b. If an e-mail address was found, the household was sent an e-mail inviting them to complete the survey online or by calling a toll-free
number. Non-responders were contacted by phone.
c. If a matching phone number was found, the household was called and asked to complete the survey by phone.
d. In order to obtain a representative sample of multi-family households, the ABS sample was appended with a dwelling-type indicator
(single- vs. multi-family home) and addresses marked as multi-family were over-sampled during the mailing of the invitations.
The passage below from Centris Marketing Intelligence sums up a few of the key advantages of using address-based sampling:
Recent advances in database technologies along with improvements in coverage of household addresses have provided a promising alternative for surveys that require
representative samples of households. Obviously, each household has an address and virtually all households receive mail from the U.S. Postal Service (USPS)… Given the
evolving problems associated with telephone surveys on the one hand, and the exorbitant cost of on-site enumeration of housing units in area probability sampling
applications on the other, many researchers are considering the use of [USPS databases] for sampling purposes. Moreover, the growing problem of non-response—which is
not unique to any individual mode of survey administration—suggests that more innovative approaches will be necessary to improve survey participation. These are
among the reasons why multi-mode methods for data collection are gaining increasing popularity among survey and market researchers. It is in this context that address-
based sample designs provide a convenient framework for an effective administration of surveys that employ multi-mode alternatives for data collection.3
2 National Health Statistics Reports December 18, 2013, “% Distribution of Household Telephone Status for Adults Aged 18 and Over,” http://www.cdc.gov/nchs/data/nhsr/nhsr070.pdf
3 White Paper, Address Based Sampling, Centris Marketing Intelligence, December 2008.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
72 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Table 15: Distribution of Landline versus Cell Phone Households
Unweighted Weighted Population
Estimate
(2013 NHS)4
Landline
Sample
Cell
Sample
Web
Sample
Total
Sample
Landline
Sample
Cell
Sample
Web
Sample
Total
Sample
Only have a cell phone 2% 54% 64% 51% 3% 56% 69% 57% 46%
Primarily use a cell phone 15% 23% 18% 18% 16% 19% 18% 18% 16%
Use landline and cell phone 47% 23% 11% 20% 45% 25% 8% 17% 21%
Primarily use a landline 23% 0% 6% 8% 23% 0% 4% 5% 10%
Only have a landline 13% 0% 1% 3% 12% 0% 1% 2% 5%
Additionally, as the table below indicates, residents without landline numbers (those invited to take the survey online) are demographically different
from those contacted via telephone. As would be expected, web respondents are more likely to be male, younger, and newer residents—
demographics that are more difficult to contact with traditional telephone dialing. For a full break-out of demographics surveyed versus the population
of Renton, see Appendix IV.
Table 16: Respondent Demographics by Phone versus Web Sample (unweighted)
Gender Age
Landline
Sample
Cell
Sample
Web
Sample Landline
Sample
Cell
Sample
Web
Sample
Male 37% 49% 47% 18 to 34 2% 16% 22%
Female 63% 51% 52% 35 to 54 10% 52% 39% 55+ 88% 32% 39%
4 National Health Statistics Reports – Wireless Substitution: State-level Estimates from the National Health Interview Survey, 2012 http://www.cdc.gov/nchs/data/nhsr/nhsr070.pdf
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
73 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
Map 8: Location of Respondents
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
74 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
75 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDIX II—RESPONSE RATES
Response rates are calculated using formulas provided by the American Association for Public Opinion Research (www.aapor.org). The formula used
takes into consideration the number of phone numbers dialed, the number of eligible contacts reached (18+ live in Renton, etc.), and the number of
ineligible households dialed (no one over 18, not in Renton, etc.).
The AAPOR calculation is generally only used for telephone based surveys. The reason for this is that precise disposition records can be kept each time
a phone number is dialed, specifically for numbers dialed that did not result in a completed survey. With mail or online samples, the specific reasons
for non-completion are unknown. While the AAPOR calculation can be applied it is not as exact.
Table 17: Response Rates by Mode – Resident Survey
LANDLINE CELL PHONE TOTAL PHONE EMAIL-TO-
ONLINE
SNAIL MAIL-
TO-ONLINE
GRAND TOTAL
TOTAL COMPLETED
INTERVIEWS 91% 119% 210% 60% 254% 524%
RESPONSE RATE 14.65% 5.39% 7.59% 13.67% 5.54% 5.46%
CONTACT RATE 21.53% 12.95% 15.51% 13.67% 98.52% 50.34%
COOPERATION RATE 75.76% 49.53% 57.17% 100% 5.62% 11.01%
Contact rate is the proportion of all cases in which some responsible member of the housing unit was reached for the survey. Cooperation rate is the proportion of all cases interviewed of
all eligible units contacted. Response rates are the number of completed interviews with reporting units divided by the number of eligible reporting units in the sample.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
76 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
77 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDIX III—WEIGHTING
The weights were applied in two stages. The first stage weight
adjusted for sample frame type by taking the proportion in the
sample frame and dividing by the proportion of completed
interviews for each sample type. The second weight is a post-
stratification weight to make adjustments for imperfections in
the sample and to ensure that the final sample represents the
general population in Renton. Specifically, a raking weight was
applied to ensure that gender, age, race, and income
distributions of the sample match those of all Renton residents.
While quotas were created to minimize the differences
between the sampled population and the actual population, it
is common to find that older individuals—those 55 years old
and older—are over-represented in general population studies.
Conversely, younger residents—those between 18 and 24 years
of age—are under-represented in general population studies.
The enhanced methodology used for this study provided a fairly
representative sample, but weighting was still used to ensure
that differences in responses over the years are not a factor of
differences in the characteristics of the respondents in the final
sample. The purpose of weighting is to create a multiplier to
adjust the final sample distribution so that the survey results
better reflect the population. This is done by applying a
multiplier to each individual based on that person’s age and
gender. Older residents receive a smaller multiplier (e.g., 0.8)
while younger residents receive a higher multiplier (e.g., 1.2).
Table 18: Weighting—Unweighted and Weighted Data Compared to Renton
Population
2017 Renton
Survey
(unweighted)
2017 Renton
Survey
(weighted)
Renton
Population*
Gender
Male
Female
46%
53%
49%
51%
49%
51%
Age**
18–34
35–54
55 Plus
18%
38%
45%
30%
39%
30%
30%
41%
29%
Race
White Alone
Not White Alone
70%
30%
49%
51%
47%
53%
Income*
Less than $38,000
$38,000 or greater
20%
80%
24%
76%
25%
75%
Children in Household
None
One or More
76%
24%
69%
31%
68%
32%
Home Ownership
Own
Rent
67%
33%
65%
35%
53%
47%
Years Lived in Renton
0–5
6–10
11–20
21 or More
40%
13%
18%
29%
44%
15%
21%
21%
N/A
*Source for population figures: All data are 2015 American Survey five-year estimates. With Head of
Household adjustment
**Note: Age was imputed for respondents who refused their age.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
78 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
79 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDIX IV—UNWEIGHTED AND WEIGHTED BASE SIZES
Unless otherwise noted, all reported statistics are based on weighted base sizes. For reference, the table below provides both weighted and
unweighted base sizes for each subgroup of respondents shown in this report.
Weighted versus Unweighted Base Sizes
All Respondents By Zone
2015 (n = 503)
2017 (n = 524) Benson
2017 (n = 127, nw weighted = 138)
City Center
2017 (n = 75, nw weighted = 67)
Highlands
2017 (n = 146, nw weighted = 145)
West Hill
2017 (n = 30, nw weighted = 37)
Talbot
2017 (n = 48, nw weighted = 48)
East Plateau
2017 (n = 35, nw weighted = 34)
Cedar River
2017 (n = 32, nw weighted = 29)
Kennydale
2017 (n = 28, nw weighted = 25)
Groups of Respondents
Contact with Renton City Employee
2015 (n = 222, nw weighted = 206)
2017 (n = 214, nw weighted = 198)
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
80 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
81 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDIX V—MARGIN OF ERROR
The margin of error is a statistic expressing the amount of random sampling error in a survey's results. The larger the margin of error, the less faith one
should have that the survey’s reported results are close to the true figures—that is, the figures for the whole population. The margin of error decreases
as the sample size increases, but only to a point. Moreover, the margin of error is greater when there is more dispersion in responses—for example, 50
percent respond yes, and 50 percent respond no—than when opinions are very similar—for example, 90 percent respond yes and 10 percent respond
no. The margin of error in the Renton Resident Survey is generally no greater than plus or minus 4.2 percentage points at a 95 percent confidence
level. This means that if the same question were asked of a different sample but using the same methodology, 95 times out of 100, the same result
within the stated range would be achieved.
The following table provides additional insights into the margin of error with different sample sizes. The proportions shown in the table below
Table 19: Error Associated with Different Proportions at Different Sample Sizes
Sample Size Maximum Margin of Error
30 17.8%
50 13.9%
100 9.8%
200 6.9%
300 5.7%
400 4.9%
600 4.0%
800 3.5%
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
82 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
[Page intentionally left blank for pagination purposes]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
83 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
APPENDIX VI —RESIDENT QUESTIONNAIRE
4City of Renton 2017 Resident Survey
DATE LAST MODIFIED: 9/25/2015
TEXT CONVENTIONS
RED TEXT DENOTES PROGRAMMING INSTRUCTIONS
TEXT IN ALLCAPS IS NoT READ TO RESPONDENTS
Text in Yellow highlight indicates question is still being considered in conjunction with the client
Text in Grey highlight indicates questions to be deleted as necessary for time saving purposes
WEB PROGRAMMING INSTRUCTIONS
[ALL 998/999 OPTIONS SHOULD BE HIDDEN FOR WEB RESPONDENTS UNLESS/UNTIL THE RESPONDENT TRIES TO ENTER PAST THE QUESTION
WITHOUT PROVIDING A RESPONSE]
[SHOW “UNREAD” RESPONSE OPTIONS, AND USE SENTENCE CASE (CAPITALIZE FIRST LETTER OF WORD / PHRASE ONLY)]
[RATING SCALES MUST BE SHOWN IN THE FORMAT BELOW:]
Much Worse
Than Other
Communities
Much Better
Than Other
Communities
0 1 2 3 4 5 6 7 8 9 10
Easy to get
around by car ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝
Public
transportation
available to
where I need to
go
⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝ ⃝
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
84 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
SAMPLE PLAN
Total # of Completes 500+
Completes by Sample Type
Landline 125
Cellphone 75
(Online) 300(+)
Quotas
Male 18+ Minimum 222
Male 18-34 Minimum 49
Male 55+ Maximum 93
Female 18+ Maximum 278
Female 18-34 Minimum 50
Female 55+ Maximum 104
Race – White Alone Maximum 262
Race – Not White Only Minimum 238
Low income – Under $38,000/yr Minimum 101
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
85 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
INTRODUCTION
[BASE: ALL RESPONDENTS]
[PROGRAMMING: SECTION FOR TIMING]
[ONLY DISPLAY FOR WEB RESPONDENTS: LOGIN WILL NoT BE DISPLAYED IN TEST LINK]
WEB LOGIN
Please enter your unique user name from the mailing you received:
[ONLY DISPLAY FOR PHONE RESPONDENTS]
ISCALLIN
(DO NoT READ) INTERVIEWER: Did this respondent call-in to do the survey?
IF YOU ARE NoT SURE, CODE “No” BELOW.
1. Yes, respondent called in [SKIP QUOTA EVAL ON AGE/GENDER]
2. No, regular outbound dialing
[DISPLAY FOR PHONE RESPONDENTS ONLY]
INTROTEL [PHONE NoTATION] (REREAD THIS SCREEN IF YOU HAVE A NEW RESPONDENT ON THE PHONE, OTHERWISE PRESS >> TO GET INTO
THE SURVEY)
Hello. This is _________ with Northwest Research Group, calling on behalf of the City of Renton. We are conducting a survey to gather
resident’s opinions regarding satisfaction with City services and would like to include the opinions of your household.
The information will be used to help Renton plan for the future and improve services to the community. This study is being conducted
for research purposes only, and everything you say will be kept strictly confidential. This call may be monitored and/or recorded for
quality control purposes.
(IF NECESSARY) Your phone number has been randomly chosen for this study.
(IF NECESSARY) The study should take about 15 minutes.
[DO NoT DISPLAY IF PHONE]
INTROWEB Thank you for agreeing to complete this important survey for the City of Renton. Your household is one of a small number of
households randomly selected to participate in this survey so your participation is vital to the success of this research.
The survey should take about 15 minutes and is being conducted for research purposes only. Your responses will be kept strictly
confidential. Your input will be used to help Renton plan for the future and improve services to the community.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
86 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
ASK CP0 IF SAMPLETYPE=CELLPHONE
CP0 Are you currently driving a car or doing any activity requiring your full attention?
00 No
01 Yes (END CALL AND SCHEDULE CALLBACK IN NUTTY) [SKIP TO THANK1]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
SCR1 Are you an adult head of your household and 18 years of age or older?
00 No
01 Yes
999 [PHONE NOTATION: (DO NOT READ)] Don’t know / Prefer not to answer
[IF SCR1=00/999 (NO) AND SURVEY TYPE IS PHONE, ASK SCR1R]
[IF SCR1=00/999 AND SURVEY TYPE IS WEB, THANK AND TERM (THANK3)]
SCR1R May I please speak with an adult head of household 18 years of age or older?
(CLARIFY BETWEEN NO AND NOT AVAILABLE AND CODE ACCORDINGLY)
01 Yes [GO BACK TO INTROTEL]
02 Not Available (SELECT THIS OPTION AND COLLECT RESPONDENT NAME SO THAT WE KNOW WHO TO CALLBACK - SCHEDULE
A CALLBACK IN NUTTY AND RECORD NAME IN YOUR CALLBACK NOTES) [GO BACK TO INTROTEL, BUT ROUTE TO SCR1Ri
FIRST WHICH READS “Click the Next button to go back to the intro…”]
03 No one in household 18 or older [THANK AND TERM (THANK3)]
04 Refused [SCREENER REFUSAL (THANK2)]
SCR2 Are you a current resident of Renton?
(AS NEEDED) Do you live within the Renton City Limits?
00 [PHONE NOTATION: (DO NOT READ)] No [SKIP TO THANK4]
01 Yes
999 [PHONE NOTATION: (DO NOT READ)] Don’t know / Prefer not to answer [SKIP TO THANK2]
SCR4 Just to make sure that our study is representative of the City of Renton, please provide your age.
___ Enter Age [IF UNDER 18 TERMINATE – THANK3]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
87 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
ASK SCR4A IF SCR4=998 OR 999
SCR4A Which of the following categories does your age fall into? [PHONE NOTATION: READ LIST UNTIL VALID RESPONSE IS GIVEN)]
01 18-24
02 25-34
03 35-44
04 45-54
05 55-64
06 65 or older
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
PROGRAMMER: CREATE VARIABLE, “AGE” MONITOR FOR DISTRIBUTION IN PORTAL
VALUE LABLES FOR AGE (LOGIC IN PARENTHESIS)
01 18 TO 34 [((SCR4 GE 18) AND (SCR4 LE 34)) OR (SCR4A = 01, 02)]
02 35 TO 54 [((SCR4 GE 35) AND (SCR4 LE 54)) OR (SCR4A = 03, 04)]
03 55 PLUS [((SCR4 GE 55) AND (SCR4 LE 98)) OR (SCR4A = 05, 06)]
99 UNKNoWN [QSCR4A = 98, 99]
SCR5 Do you identify as…
01 Male
02 Female,
03 Something else (specify)
998 [PHONE NOTATION: (DO NOT READ)] Don’t know [EXCLUSIVE]
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer [EXCLUSIVE]
SCR6 Which categories do you consider yourself? [PHONE NOTATION: (READ LIST, GET A YES OR NO AFTER EACH)]
[PHONE NOTATION: (IF NECESSARY)] We only ask to ensure we include the opinions from all the residents of Renton.
01 White
02 Hispanic, Latino, or Spanish origin
03 Black or African American
04 Asian
05 American Indian or Alaska Native
06 Middle Eastern or North African
07 Native Hawaiian or Other Pacific Islander
888 [PHONE NOTATION: (DO NOT READ)] Other (Please specify) [SPECIFY]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know [EXCLUSIVE]
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer [EXCLUSIVE]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
88 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
PROGRAMMER: CREATE VARIABLE, “RACE” MONITOR FOR DISTRIBUTION IN PORTAL
VALUE LABELS FOR RACE (LOGIC IN PARENTHESIS)
01 WHITE-ONLY [SCR6=01 AND No OTHER SELECTION]
02 NoT WHITE-ONLY [SCR6=02 OR 03 OR 04 OR 06 OR 07]
03 OTHER/UNKNoWN [(SCR6=888 AND No OTHER SELECTION) OR SCR6=998, 999]
SCR7 Is your overall household income above or below $38,000 per year?
01 Above $38,000
02 Below $38,000
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
89 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
LIVABLE COMMUNITY
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
NWRG1 Using a scale from 0 to 10 where “0” means the quality of life in Renton “does not meet your expectations at all” and “10” means the
quality of life “greatly exceeds your expectations”, how would you rate the overall quality of life in Renton?
(IF DON’T KNOW/PREFER NOT TO ANSWER) Please use your best estimate, there are no right or wrong answers.
Does Not Meet
Expectations at All
Greatly
Exceeds
Expectations
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
NWRG2 Using the same expectations scale, how would you rate the overall quality of services provided by the City of Renton?
(IF DON’T KNOW/PREFER NOT TO ANSWER) Please use your best estimate, there are no right or wrong answers.
Does Not Meet
Expectations at
All
Greatly
Exceeds
Expectations
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
NWRG3 Compared with other cities and towns, how would you rate Renton as a place to live? Use a scale from 0 to 10 where 0 means
“Significantly worse than other cities and towns” and 10 means “significantly better than other cities and towns"
[PHONE NOTATION: (IF DON’T KNOW/PREFER NOT TO ANSWER) Please use your best estimate, there are no right or wrong
answers.]
Significantly worse
than other cities and
towns
Significantly better
than other cities and
towns
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know / Not familiar with other cities and towns
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
90 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
NWRG4 Using a scale from “0” to “10” where “0” means “Strongly headed in the wrong direction” and 10 means “Strongly headed in the right
direction”, overall, would you say that Renton is headed in the right or wrong direction?
(IF DON’T KNOW/PREFER NOT TO ANSWER) Please use your best estimate, there are no right or wrong answers.
Strongly headed
in the wrong
direction
Strongly headed
in right
direction
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
NWRG5 Thinking about services and facilities in Renton, do you feel you are getting your money’s worth for your tax dollar or not? Please use a
scale from 0 to 10 where “0” means “definitely not getting your money’s worth” and “10” means “definitely getting your money’s
worth.”
(IF DON’T KNOW/PREFER NOT TO ANSWER) Please use your best estimate, there are no right or wrong answers.
Definitely not
getting my
money’s worth
Definitely
getting my
money’s
worth
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
91 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
GENERAL LIVABILITY
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
GLINT Please rate Renton on each of the following. . . [PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
GL1_1 As a place to raise children?
GL1_2 As a place to work?
GL1_3 Your neighborhood as a place to live?
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
GL4 How would you rate Renton in terms of having a vibrant downtown with sufficient activities and shopping? [PHONE NOTATION: (READ LIST)]
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
GL5INT How would you rate Renton on each of the following. . . [PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
GL5_3 Availability of recreation activities
GL5_4 Well-planned residential neighborhoods
GL5_5 Well-planned business districts
GL5_6 Employment opportunities in Renton
GL5_7 Providing support for people in need
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
92 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
DIVERSITY AND INCLUSION
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
DI1 How would you rate Renton’s openness and willingness to include people of diverse backgrounds? [PHONE NOTATION: (READ LIST)]
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
DI2 How would you rate the job Renton government does to reach out to and include its diverse cultural and language populations? [PHONE
NOTATION: (READ LIST)]
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
DI3 Now, using a scale from 0 to 10 where 0 means “not at all familiar” and 10 means “very familiar,” how familiar are you with services provided
by the City of Renton to reach out and include its diverse cultural and language populations?
Not at all
familiar
Very familiar
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
DI4 Have you used any of these services?
00 No
01 Yes
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
93 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
ACTIVITIES AND EVENTS
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
AE1INT In the past 12 months, have you or anyone in your household… [PHONE NOTATION: (READ LIST, GET A YES OR NO AFTER EACH) (IF
YES, CLARIFY) Is that you or another person in your household?]
[RANDOMIZE DISPLAY ORDER]
AE1#1 Participated in a Renton recreation program?
AE1#2 Visited a neighborhood or city park?
AE1#3 Attended a visual or performing arts event in Renton?
AE1#4 Visited Renton’s History Museum?
AE1#5 Participated in a City event or activity such as River Days, Holiday Lights or 4th of July Fireworks?
AE1#6 Visited the Farmers Market or other downtown events?
AE1#9 Attended Neighborhood activities?
AE1#10 Visited any city-run trails such as the Cedar River Trail, May Creek Trail, or Springbrook Trail?
00 No – No one
01 Yes - Myself
02 Yes – Another person in the household
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
ASK AE3 IF AE1#1=1 OR AE1#1=2
AE3 In which type of recreation programs did you or those in your household participate?
[PHONE NOTATION: (READ LIST, GET A YES OR NO AFTER EACH)
[RANDOMIZE DISPLAY ORDER]
AE3#1 Family Films
AE3#2 Summer Concert Series
AE3#3 Summer Youth & Teen Day Camps
AE3#4 Youth sports (Tennis, Soccer, Baseball, etc.)
AE3#5 Adult Sports or Fitness classes
AE3#6 Renton Sailing Club or Rowing Center
AE3#7 Aquatics programs
00 No
01 Yes
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
94 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
AE2INT To what extent do you agree or disagree that City sponsored special events and activities…[PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
AE2_2 Build a sense of community
AE2_3 Are a good use of public resources?
AE2_4 Highlight Renton's diversity
01 Strongly Disagree
02 Somewhat Disagree
03 Neither Agree nor Disagree
04 Somewhat Agree
05 Strongly Agree
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
95 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
SITUATIONAL SAFETY
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
SS1INT Using the scale Very Unsafe, Somewhat Unsafe, neither Safe nor Unsafe, Somewhat Safe, or Very Safe, How safe or unsafe do you feel
while walking alone in the following situations? [PHONE NOTATION: (REREAD LIST IF NECESSARY)]
[RANDOMIZE DISPLAY ORDER]
SS1_1 In your neighborhood during the day?
SS1_2 In your neighborhood after dark?
SS1_3 In the Landing during the day?
SS1_4 In Downtown Renton during the day?
SS1_5 In Downtown Renton after dark?
SS1_6 In Renton’s city and neighborhood parks?
SS1_7 Along Renton’s trails?
SS1_8 In the Landing after dark?
01 Very Unsafe
02 Somewhat Unsafe
03 Neither Safe nor Unsafe
04 Somewhat Safe
05 Very Safe
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
96 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
POLICE
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
PDINT Now, using a scale from 0 to 10 where 0 means “not at all confident” and 10 means “very confident,” from what you have experienced, seen,
or heard, how confident are you in Renton’s police department to…?
[RANDOMIZE DISPLAY ORDER]
PD1 Respond to emergencies in a timely manner?
PD2 Consistently enforce the laws?
Not at all
confident
Very confident
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
PD4 Overall, how would you rate the approachability of Police Officers in Renton? Use a 0 to 10 where 0 means “not at all approachable” and 10
means “very approachable.”
Not at all
approachable
Very
approachable
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
97 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
DISASTER PREPAREDNESS
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
DP1 Emergency Management recommends that households should have 5 to 7 days worth of food and water in order to be adequately prepared
for emergencies. Using that as a guide, how prepared is your household for a disaster or emergency such as an earthquake or major storm?
[PHONE NOTATION: (READ LIST)]
01 Not at all Prepared
02 Not Very Prepared
03 Somewhat Prepared
04 Very Prepared
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
DP2 How knowledgeable are you about Emergency Management programs offered by the City of Renton such as Community Emergency
Response Teams and Emergency Preparedness Classes at Renton Technical College? [PHONE NOTATION: (READ LIST)]
01 Not at all Knowledgeable
02 Not Very Knowledgeable
03 Somewhat Knowledgeable
04 Very Knowledgeable
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
DP3 To what extent do you agree or disagree that Renton is able to respond to major disasters such as earthquakes of floods? Use a 0 to 10
where 0 means “strongly disagree” and 10 means “strongly agree.”
Strongly Disagree Strongly Agree
0 1 2 3 4 5 6 7 8 9 10
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
98 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
MOBILITY
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
MOBINT These next questions are focused on travel within and through Renton. Please note that Renton has no control over major highways or
interstates such as 167 or 405 so when thinking about travel, do not include these highways. How would you rate Renton on each of the
following? [PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
MOB1 Overall ease of travelling?
MOB2 Ease of car travel in Renton?
MOB3 Ease of being able to walk to many different places?
MOB4 Adequacy of bike lanes and paths?
MOB5 Adequacy of local roads to support new residential and business developments?
MOB6 Ability to get around Renton using public transportation?
MOB7 Ability to get to/from Renton to/from other places in the Puget Sound using public transportation?
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
99 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
UTILITIES AND MAINTENANCE
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
UTILINT These next few questions are about Utilities and the Environment, how would you rate Renton on each of the following? [PHONE
NOTATION: (READ LIST)]
UTIL1_1 Maintenance of sidewalks and walkways?
UTIL1_2 Street repair and maintenance?
UTIL1_3 Garbage, yardwaste, and recycling collection service?
UTIL1_4 Taste and cleanliness of Renton’s drinking water?
UTIL1_5 Protecting and restoring Renton’s natural streams, lakes, and wetlands?
[RANDOMIZE DISPLAY ORDER]
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
UTIL2 To what extent are dilapidated [PHONE SHOW: (dill-app-ah-day-ted)] properties a problem in your neighborhood? Would you say they are
a…? [PHONE NOTATION: (READ LIST) (AS NEEDED) By dilapidated, we mean property in a state of disrepair due to age or neglect.]
01 Major Problem
02 Minor Problem
03 Not a Problem At All
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
UTIL3 How about in Renton overall, would you say that dilapidated [PHONE SHOW: (dill-app-ah-day-ted)] properties are a…? [PHONE
NOTATION: (READ LIST) (AS NEEDED) By dilapidated, we mean property in a state of disrepair due to age or neglect.]
01 Major Problem
02 Minor Problem
03 Not a Problem At All
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
100 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
UTIL4 How would you rate Renton's efforts to enforce codes related to property maintenance issues such as weeds, junk lots or abandoned
buildings? [PHONE NOTATION: (READ LIST)]
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
UTIL5_1 How good a job does Renton do providing access to and preservation of open spaces such as trails, parks, and wetlands?
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
CIVIC ENGAGEMENT
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
CIVIC1 In the past 12 months, have you or your household members…? [PHONE NOTATION: (READ LIST, GET A YES OR NO AFTER EACH)
(IF YES, CLARIFY) Is that you or another person in your household?]
[RANDOMIZE DISPLAY ORDER]
CIVIC1_1 Voiced your opinions regarding the City to a City employee?
CIVIC1_2 Volunteered your time for to a group or activity to help others in your neighborhood?
01 Yes - Myself
02 Yes – Another person in the household
03 No – No one
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
101 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
INFORMATION SOURCES
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
INFO1 Which of the following do you use to get information about the City of Renton? [PHONE NOTATION: (READ LIST, GET A YES OR NO
AFTER EACH)]
[MULTIPLE SELECT – RANDOMIZE DISPLAY ORDER]
INFO1#1 “Byte of Renton” [PHONE NOTATION: (AS NEEDED) Renton’s E-Newsletter] [WEB SHOW]
INFO1#2 Social media such as Facebook, Twitter, or YouTube
INFO1#3 The “Renton Reporter”
INFO1#4 Information in utility bill such as the “Renton City News”
INFO1#5 Renton Parks brochure
INFO1#6 Renton’s website [PHONE NOTATION: (AS NEEDED) rentonwa.gov] [WEB SHOW] (rentonwa.gov)
INFO1#7 Cable Access Chanel 21
INFO1#8 Mayor’s E-Newsletter
INFO1#888 [PHONE NOTATION: (DO NOT READ)] OTHER [SPECIFY]
INFO1#998 [PHONE NOTATION: (DO NOT READ)] Don’t know
INFO1#999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
GOVERNMENT ACTIONS
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
GA1INT How would you rate the job Renton City Government does in…? [PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
GA1_1 Keeping residents informed?
GA1_2 Seeking residents involvement and input?
GA1_3 Having a clear vision and strategy for the future?
GA1_4 Listening to its residents?
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
102 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
CITY EMPLOYEES
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
CE1 In the past 12 months, have you had contact with an employee of the City of Renton?
00 No
01 Yes
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
ASK CE2 TO GOV3_4 CE1 = 01
CE2 Was that contact in person, via email, or over the phone?
01 In person
02 Email
03 Phone
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
GOV3INT In your most recent contact, how would you rate City of Renton employees on each of the following? [PHONE NOTATION: (READ LIST)]
[RANDOMIZE DISPLAY ORDER]
GOV3_1 Overall knowledge
GOV3_2 Responsiveness
GOV3_3 Courtesy
GOV3_4 Your overall impression of City of Renton employees
01 Poor
02 Fair
03 Good
04 Excellent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Prefer not to answer
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
103 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
STANDARD DEMOGRAPHICS
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
DEMOINT These final questions will help us group your answers with others.
DEMO1 Including yourself, how many people currently live in your household? (IF MORE THAN 10, ENTER 10)
_____ ENTER NUMBER OF INDIVIDUALS [RANGE 1 TO 10]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
[ASK DEMO1A IF DEMO1 >1]
DEMO1A Including yourself, how many people currently live in your household in each of the following age categories? [PHONE NOTATION: (READ
LIST, GET A RESPONSE FOR EACH)]
[LOGIC CHECK: SUM OF RESPONSES TO CATEGORIES BELOW SHOULD BE EQUAL TO NUMBER GIVEN IN DEMO1]
_____ 65 and over
_____ 18 to 64
_____ 13 to 17
_____ 5 to 12
_____ Under the age of 5
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
LANG1 Do you speak a language other than English at home?
00 No
01 Yes
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
[ASK IF LANG1 = 01]
LANG2 What languages do you speak?
01 Spanish
888 Other Language (Please specify) [SPECIFY]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
[ASK IF LANG1 = 01]
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
104 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
LANG3 How well do you speak English? Would you say…? [PHONE NOTATION: (READ LIST)]
01 Very well
02 Well
03 Not very well
04 Not at all
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
DEMO2 How many years have you lived in Renton? [PHONE NOTATION: (IF NECESSARY)] If you have lived in the city for less than a full answer,
please answer with 0.
_____ ENTER NUMBER OF YEAR [RANGE 0 TO 120]
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
DEMO3 Do you own or rent your residence?
01 Own
02 Rent
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
DEMO4 What is the highest grade or year of school you completed? [PHONE NOTATION: (READ LIST IF NECESSARY, UNTIL VALID
RESPONSE IS GIVEN)]
01 Never attended school or only completed Kindergartedn
02 Grades 1 through 8 (Elementary)
03 Grades 9 through 11 (Some high school)
04 High School graduate or GED (High School Graduate)
05 College 1 to 3 years (Some college or technical school)
06 College 4 years (College graduate)
07 Graduate school (Advanced degree)
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
DEMO5 What is the approximate total annual income of all members of your household? [PHONE NOTATION: (READ LIST UNTIL VALID
RESPONSE IS GIVEN)]
01 Less than $10,000
02 $10,000 to less than $20,000
03 $20,000 to less than $35,000
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
105 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
04 $35,000 to less than $50,000
05 $50,000 to less than $75,000
06 $75,000 to less than $100,000
07 $100,000 to less than $150,000
08 $150,000 or more
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
TEL Which of the following best describes how you make or receive calls at home?
01 Only have a cell phone (To make or receive calls)
02 Primarily use a cell phone
04 Use both a landline or cell phone equally
05 Primarily use a landline
06 Only have a landline (To make or receive calls)
998 [PHONE NOTATION: (DO NOT READ)] Don’t know
999 [PHONE NOTATION: (DO NOT READ)] Refused / Prefer not to answer
FUTURE RESEARCH
[BASE: ALL]
[PROGRAMMING: SECTION FOR TIMING]
FUTURE1 Would you be willing to participate in future research for the City of Renton?
00 NO
01 YES
998 DO NOT READ: DON’T KNOW
999 DO NOT READ: PREFER NOT TO ANSWER
ASK FUTURE2 IF FUTURE1=01
FUTURE2 May I please get your first name only?
00 NO
01 YES, ENTER NAME ___________
998 DO NOT READ: DON’T KNOW
999 DO NOT READ: PREFER NOT TO ANSWER
ASK FUTURE3 IF (FUTURE1=1)
FUTURE3 Please enter your best contact email address?
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
106 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
ENTER EMAIL
01 EMAIL ENTER EMAIL ADDRESS ___________
998 DO NOT READ: DO NOT HAVE AN EMAIL ADDRESS
998 DO NOT READ: DON’T KNOW
999 DO NOT READ: PREFER NOT TO ANSWER
ASK FUTURE4 AND FUTURE4W IF FUTURE1=1
FUTURE4 [PHONE SHOW] And to confirm, is your best contact number [ENTER PHONE NUMBER]
01 YES
02 NO ENTER BEST NUMBER __________
998 DO NOT READ: DON’T KNOW
999 DO NOT READ: PREFER NOT TO ANSWER
FUTURE4W [WEB/INBOUND CALL SHOW] And finally, please provide your best contact number
ENTER BEST NUMBER __________
998 DO NOT READ: DON’T KNOW
999 DO NOT READ: PREFER NOT TO ANSWER
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
2017 Renton Survey of Residents
107 | Page
2017 City of Renton Resident Survey: ↑/↓Indicates statistically significant differences *Use caution, small sample sizes for these groups
THANKS
THANKEND Thank you very much for your time. Your participation will assist the City of Renton better plan for the future and improve services to the
community.
[PHONE NOTATION] (INTERVIEWER: CODE IN CATI AS “COMPLETE”)
[WEB NOTATION] You may now close your browser window.
THANK1 I’m sorry for disturbing you. When would be a better time to call back?
[PHONE NOTATION] (INTERVIEWER: SCHEDULE A CALLBACK IN NUTTY)
[WEB NOTATION] You may now close your browser window.
[CODE AS CELL PHONE INCOMPLETE AND ALLOW SURVEY REENTRY. THE SURVEY SHOULD OPEN BACK UP TO INTROTEL]
THANK2 I'm sorry, but we cannot continue without that information. Have a good day/evening.
[PHONE NOTATION] (INTERVIEWER: CODE IN CATI AS “SCREENER REFUSAL”)
[WEB NOTATION] You may now close your browser window.
[THESE SHOULD NOT FACTOR INTO THE INCIDENCE FORMULA]
THANK3 Thank you but we are only interviewing heads of household who are 18 years of age and older.
[PHONE NOTATION] (INTERVIEWER: CODE IN CATI AS “NQ TERM: AGE”)
[WEB NOTATION] You may now close your browser window.
THANK4 Thank you but we are only interviewing residents of Renton.
[PHONE NOTATION] (INTERVIEWER: CODE IN CATI AS “NQ TERM: GEO”)
[WEB NOTATION] You may now close your browser window.
A
G
E
N
D
A
I
T
E
M
#
1
.
a
)
Project Number: Renton_CAG-17 -127_ResidentPresentation to Committee of the Whole, January 22, 2018
City of Renton, WA2017 Resident Survey
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Background and Objectives
▪Renton has conducted resident surveys in 2008, 2011, and
2015. The 2017 survey will allow Renton to . . .
–Continue tracking and benchmarking performance against previous years
–Understand where residents feel the City is doing well
–Gain insight on what residents feel the City should do to improve
–Gauge residents’ use and perceptions of City Services, and
–Provide valuable insight to aid City officials in planning with residents in mind
2
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Methodology
▪A total of 524 surveys were completed
–314 online, 91 by landline and 119 by cell phone
–Data collection dates 09/11 to 10/15
–Survey was available in English, Spanish and Vietnamese
–Margin of Error +/-4.2%
▪Updated ABS Methodology
–NWRG pulled a random selection of addresses from within the City limits
–Cell phone and landline telephone numbers were appended where possible
▪These records received telephone calls to complete the survey
–E-mail addresses were also appended where possible
▪These records received email invitations and reminders and were then called if they did not complete the survey online
–Records with no matching phone number were sent a letter and reminder asking them to complete the survey online
▪Information was available in Spanish and Vietnamese on the letter
3
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Reaching Minority Populations
▪Multiple attempts were used to reach minority residents
–Survey and outreach materials were translated into Spanish and Vietnamese
–Sample (addresses) was flagged with to indicate potential minority residents.
–Sample (addresses) was flagged based on high likelihood of being in a minority household (based on census data /geography)
–“Targeted” sample was ordered to increase likelihood of reaching minority households
–Additionally, “prepaid” sample was also ordered to increase likelihood of reaching minority households.
▪Despite these efforts, only 30% of the sampled population are minority residents
4
2017 Renton
Survey
(unweighted)
2017 Renton
Survey
(weighted)
Renton
Population*
Gender
Male
Female
46%
53%
49%
51%
49%
51%
Age**
18–34
35–54
55 Plus
18%
38%
45%
30%
39%
30%
30%
41%
29%
Race
White Alone
Not White Alone
70%
30%
49%
51%
47%
53%
Income*
Less than $38,000
$38,000 or greater
20%
80%
24%
76%
25%
75%
Children in Household
None
One or More
76%
24%
69%
31%
68%
32%
Home Ownership
Own
Rent
67%
33%
65%
35%
53%
47%
Years Lived in Renton
0–5
6–10
11–20
21 or More
40%
13%
18%
29%
44%
15%
21%
21%
N/A
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Weighting
▪Weighting is a common tool
used in survey research
–Accounts for imperfections in the
sample
–Usually does not create large
changes in results
5
5%5%4%5%
32%32%28%29%
44%43%42%40%
20%20%26%26%
6.89 6.89 7.24 7.10
0%
20%
40%
60%
80%
100%
All
unweighted
All Weighted Minority
Unweighted
Minority
Weighted
Direction City is Headed
6%8%11%13%
19%21%24%27%
55%52%50%44%
20%19%15%16%
2.89 2.83 2.68 2.62
0%
20%
40%
60%
80%
100%
All
unweighted
All Weighted Minority
Unweighted
Minority
Weighted
Outreach and Inclusion
22%20%15%17%
30%30%29%29%
9%8%
8%6%
30%33%37%38%
9%9%10%10%
2.73 2.81 2.98 2.94
0%
20%
40%
60%
80%
100%
All
unweighted
All Weighted Minority
Unweighted
Minority
Weighted
Downtown Safety (after dark)
6%8%10%11%
15%18%17%19%
30%30%27%26%
48%48%46%44%
7.90 7.67 7.53 7.39
0%
20%
40%
60%
80%
100%
All
unweighted
All Weighted Minority
Unweighted
Minority
Weighted
Approachability of Police Officers
13%13%15%16%
29%26%21%20%
46%49%52%54%
12%12%12%10%
2.58 2.60 2.61 2.57
0%
20%
40%
60%
80%
100%
All
unweighted
All Weighted Minority
Unweighted
Minority
Weighted
Renton Listens to its Residents
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
5 Star Rating Questions
6
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Overall Quality of Life
-32%
13%
81
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Communities 4.5-Star Communities
Exceeds
Expactations
Does Not Exceed
Expectations
Net Score
5%5%
29%27%
55%55%
11%13%
6.81 6.86
0%
20%
40%
60%
80%
100%
2015 2017
Exceeds
Expectations
Meets
Expectations
Neutral
Does not
Meet
Expectations
Mean
NWRG1 -How would you rate the overall quality of life in Renton? –Mean based on an 11 point scale from 0 to 10
▪Two -thirds of Renton residents say that the quality of life
meets or exceeds their expectations—the same as 2015
▪Renton performs similar to National, Pacific West, and
Other 4-Star communities
7
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Overall City Services
▪Two out of three Renton Residents say that the quality of city services meets or exceeds their expectations—same as 2015.
▪Performance is slightly above National, regional and other 4-Star benchmarks
-34%
20%
86
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Communities 4.5-Star Communities
Exceeds
Expactations
Does Not Exceed
Expectations
Net Score
7%4%
27%30%
48%46%
19%20%
6.93 6.96
0%
20%
40%
60%
80%
100%
2015 2017
Exceeds
Expectations
Meets
Expectations
Neutral
Does not
Meet
Expectations
Mean
NWRG2 -How would you rate the overall quality of services provided by the City of Renton? –Mean based on an 11 point scale from 0 to 10
8
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Comparison to Other Communities
▪Two -thirds (63%) of residents believe that Renton is “somewhat” or “significantly” better than other communities.
▪Statistically significant increase compared to 2015.
▪Renton’s performance on this measure is similar to other communities but lags slightly when compared to national and other Pacific West communities
-37%
20%
83
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Communities 4.5-Star Communities
Significantly Better
than Other Cities
Not Better than
Other Cities
Net Score
7%5%
35%32%
44%
43%
14%20%
6.57 6.89↑
0%
20%
40%
60%
80%
100%
2015 2017
Significantly
Better than
Other Cities
Somewhat
Better
Neutral
Worse than
Other Cities
Mean
NWRG3 –Compared with other cities and towns, how would you rate Renton as a place to live? –Mean based on an 11 point scale from 0 to 10
9
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Direction City is Headed
▪Half of residents believe that Renton is headed in the right direction, and one in six believe the city is strongly headed in the right direction. Same as 2015.
▪While on-par with 4-Star Communities this result appears to be showing recognition of planning efforts put forth by the city
▪Compared to other 4-Star communities, significantly more Renton residents believe that the town is strongly headed in the right direction.
-42%
19%
77
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Communities 4.5-Star Communities
Strongly Right
Direction
Not Right Direction
Net Score
8%13%
29%
36%
44%35%
19%16%
6.78
6.18
0%
20%
40%
60%
80%
100%
2015 2017
Strongly
Right
Direction
Somewhat
Right
Neutral
Wrong
Direction
Mean
NWRG4 –Overall, would you say that Renton is headed in the right or wrong direction? –Mean based on an 11 point scale from 0 to 10
10
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Value of Services
-49%
16%
67
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Renton National Pacific West
Other 4-Star
Communities 4.5-Star Communities
Definitely Getting
Money's Worth
Not Getting Money's
Worth
Net Score
12%13%
37%36%
36%35%
15%16%
6.22 6.18
0%
20%
40%
60%
80%
100%
2015 2017
Definitely
Getting Money's
Worth
Somewhat
Getting Money's
Worth
Neutral
Not Getting
Money's Worth
Mean
▪Just over half of residents say that they are getting their
money’s worth for their tax dollar—over one-third are
neutral. Same as 2015.
▪This is comparable to other 4-Star communities
NWRG2 -Thinking about services and facilities in Renton, do you feel you are getting your money’s worth for your tax dollar or not? –Mean based on an 11 point scale from 0 to 10
11
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Renton’s 5-Star Rating
▪Renton maintains its 4-Star community
rating for the second year in a row.
–Ratings for Renton are comparable to 4-S t a r
levels for four out of five measures:
▪Overall Quality of Live
▪Quality of Services
▪Value of Services, and
▪Direction the Community is Headed.
–Rates slightly lower than other 4-Star cities
regarding comparability to other communities, but
this as seen an improvement from 2015.
Overall
Quality of
Life
Overall
Quality of
Services
Comparability
to Other
Communities
Direction
Community is
Headed
Value of
Services
Renton
Other 4-Star Communities
4.5-Star Communities
5-Star Communities
5-Star Rating is a computed variable
12
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
General Livability
▪Scores for eight of the nine areas regarding general livability in Renton have remained the same when compared to 2015.
▪The only notable change is regarding Renton having a vibrant downtown. While this is still the lowest rated question, it has increased significantly when compared to 2015.
▪As in 2015, Renton’s highest ratings are for the quality of its neighborhoods, being a good place to raise children, and the availability of its recreation activities.
GL1 –Please rate Renton on each of the following –Mean based on a 4 point scale from 1 to 4
13
2.84
2.53 2.69 2.60 2.51 2.44 2.38 2.46
2.22
2.93
2.70 2.70 2.70 2.55 2.52 2.50 2.42 2.40↑
1.00
2.00
3.00
4.00
Your neighborhood as
a place to live
Renton as a place to
raise children
Availability of
recreation activities
Renton as a place to
work
Providing support for
people in need
Well-planned
residential
neighborhoods
Well-planned business
districts
Employment
opportunties
Having a vibrant
downtown
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Diversity / Inclusion –Renton’s Performance
▪87 percent say Renton’s openness and
willingness to include people of diverse
backgrounds is “Good” or “Excellent”
▪Nearly two-thirds believe the government
does a “Good” or “Excellent” job reaching
out and including the diverse population
–Varies by race
DI1 –How would you rate Renton’s openness and willingness to include people of diverse backgrounds
DI2 –How would you rate the job the Renton government does to reach out to and include its diverse cultural and language populations
–Mean based on a 4 point scale from 1 to 4
14
1%3%5%8%
17%10%
33%21% ↓55%
53%
50%
52%
27%37%13%19% ↑
3.08 3.17
2.70
2.83 ↑
0%
20%
40%
60%
80%
100%
2015 2017 2015 2017
Excellent
Good
Fair
Poor
Mean
70%
82%↑
54%60%
0%
20%
40%
60%
80%
100%
2015 2017 2015 2017
Outreach & Inclusion
Good+ExcellentWhite Alone (non-Hispanic)Minority
Openness and
Inclusiveness
Outreach and Inclusion
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Diversity / Inclusion –Familiarity and Use of Services
▪Familiarity with services provided by
the City to reach out to and include
diverse populations is relatively low
overall, but there are differences
based on age and income.
▪Only 19 percent of have used any of these
services
DI3 –how familiar are you with services provided by the City of Renton to reach out and include its diverse cultural and language populations? –Mean based on an 11 point scale from 0 to 10
DI4 –Have you used any of these services?15
20%20%19%22%
13%
23%28%↑12%↓
25%
17%
29%
29%
33%
28%
34%
20%16%27%
21%
17%
8%8%9%4%↓
19%↑
4.29 4.00↓
4.98↑
4.00↓
5.19↑
0%
20%
40%
60%
80%
100%
Overall Under 55 55+$38k+Below $38k
Very Familiar
Somewhat
FamiliarNeutral
Not Very Familiar
Not at All
FamiliarMean
12%
24%↑
16%
24%↑
0%
20%
40%
White Alone (non-
hispanic)
Minority Above $38k Below $38k
Use of Services
% Yes
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Activities and Events -Participation
▪Renton’s Parks and Events are Very Popular
–Nine out of ten households have visited a park in the past 12 months (same as 2015)
–Fifty-eight percent of households have visited a city-run trail—a new question in 2017,
–Just over half of households have visited the farmer’s market or downtown event—decreased from 66% in 2015, and
–One third (35%) of households have attended neighborhood picnics in the past year—up from 21% in 2015.
AE1 –In the past 12 months, have you or anyone in your household…
16
11%6%10%7%5%6%3%2%
73%
51%46%47%
31%14%15%8%
87%
58%56%53%
35%
21%19%
10%
0%
20%
40%
60%
80%
100%
Visited a park Visited city-run trails Participated in a
City event
Farmer's market /
downtown event
Attended
neighborhood
picnics
Participated in a
recreation program
Attended visual /
performing arts
event
Visited History
Museum
Personally
Someone else
Total % of HH Attended
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Activities and Events –Value to Community
▪Support for Special Events is very
high
–Nearly half of residents “strongly” agree that
special events build a sense of community—
same as 2015.
–Two out of five “strongly” agree that special
events are a good use of public resources—same
as 2015.
–One-third “strongly” agree that special events
highlight Renton’s diversity—new in 2017.
AE2_1 –Extent you agree or disagree that city sponsored special events and activities highlight Renton’s Diversity –Mean based on a 5 point scale from 1 to 5
AE2_2 –Extent you agree or disagree that city sponsored special events and activities build a sense of community –Mean based on a 5 point scale from 1 to 5
AE2_3 –Extent you agree or disagree that city sponsored special events are a good use of public resources –Mean based on a 5 point scale from 1 to 5
17
7%6%7%8%9%
13%16%11%
17%24%
35%
32%
39%
31%
32%
45%46%43%43%35%
4.15 4.15 4.16 4.06
3.91
0%
20%
40%
60%
80%
100%
2015 2017 2015 2017 Highlight
Renton's
diversity
(new 2017)
Strongly Agree
Somewhat Agree
Neutral
Disagree
Mean
Build a Sense of Community Good Use of Resources
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Safety
▪In General, residents feel safe in Renton
–Feelings of safety are steady when compared to 2015
–Safety on Renton’s trails and safety after dark in neighborhoods are areas for further exploration
SS1 –How safe or unsafe do you feel while walking alone in the following situations –Mean based on a 5 point scale from 1 to 5
8%6%
18
4.70 4.51
4.07 4.04
3.74 3.48 3.34
2.63
4.69 4.52
4.20 3.95 3.79 3.64
3.35
2.81
1.00
2.00
3.00
4.00
5.00
The Landing safety -
Daytime
Neighborhood safety -
Daytime
Downtown safety -
Daytime
The Landing safety -
After Dark
Park safety - General Neighborhood safety -
After Dark
Trail safety - General Downtown safety - After
Dark
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Renton Police Department
▪Confidence in the Police Department is
high
–Eight out of ten residents are confident that the Police
Department will respond to emergencies in a timely
manner
–Seven out of ten believe that Renton’s police
department is consistent in it’s law enforcement, and
–Three out of four believe the police are approachable.
PD1 –How confident are you in Renton’s police department to respond to emergencies in a timely manner –Mean based on an 11 point scale from 0 to 10
PD2 –How confident are you in Renton’s police department to consistently enforce the laws –Mean based on an 11 point scale from 0 to 10
PD4 –Overall, how would you rate the approachability of Police Officers in Renton? –Mean based on an 11 point scale from 0 to 10
19
7.62 7.297.70 7.35
0.00
2.00
4.00
6.00
8.00
10.00
Confidence in PD to respond in a timely manner Confidence in PD to consistently enforce the law
2015 2017
8%4%
11%
18%
16%
19%
30%33%26%
45%47%44%
7.67
8.00
7.39
0%
20%
40%
60%
80%
100%
Overall White Alone
(non-hispanic)
Minority
Approachability of Police
Very Approachable
Somewhat
Approachable
Neutral
Not Approachable
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Emergency Preparedness
▪Residents may not be quite as prepared as they believe
–While 70 percent of residents indicate that they are adequately prepared for emergencies, less than half are knowledgeable when it comes to preparedness programs offered by the City. (both same as 2015)
▪Nearly half of residents agree that the City is able to respond to major disasters
DP1 –Emergency services states that households should have 5 to 7 days worth of food and water in order to be adequately prepared for emergencies. Using that as a guide, how prepared is
your household for a disaster or emergency such as an earthquake or major storm? –Mean based on a 4 point scale from 1 to 4
DP2 –How knowledgeable are you about Emergency Preparedness programs offered by the City of Renton? –Mean based on a 4 point scale from 1 to 4
20
11%13%
17%17%
46%46%
26%24%
2.86 2.81
0%
20%
40%
60%
80%
100%
2015 2017
Household Preparedness
Very
Prepared
Somewhat
Prepared
Not Very
Prepared
Not at all
Prepared
Mean
10%
41%
34%
14%
0%
20%
40%
60%
80%
100%
Agreement
Renton is Able to
Respond to Disasters
Strongly Agree
Agree
Neutral
Disagree
Mean
34%41%
27%
26%
30%25%
10%8%
2.16
2.01 ↓
0%
20%
40%
60%
80%
100%
2015 2017
Knowledge of Preparedness
Programs
Very
Knowledgeable
Somewhat
Knowledgeable
Not Very
Knowledgeable
Not at all
Knowledgeable
Mean
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Mobility
▪Transportation is a large issue throughout the Puget Sound, and Renton’s
residents face many of the same challenges as other communities. As in 2015,
Renton generally receives “Good” ratings on mobility and there are no
significant year over year differences.
MOB –Please note that Renton has no control over major highways or interstates such as 167 or 405 so when thinking about travel, do not include these highways. How would you
rate Renton on each of the following? –Mean based on a 4 point scale from 1 to 4 21
2.54 2.50 2.50 2.37 2.44 2.39 2.35
2.55 2.55 2.53 2.52 2.51 2.43 2.39
1.00
2.00
3.00
4.00
Get to/from Renton using
public transportation
Ease of car travel in Renton Overall ease of travelling in
Renton
Ease of being able to walk
to many different places
Get around Renton using
public transportation
Adequacy of roads to
support new developments
Adequacy of bike lanes and
paths
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Utilities and Maintenance
▪Overall, residents feel that Renton is doing a fairly good job in running utilities,
managing the environment, and maintaining the infrastructure and there are no
significant differences compared to 2015.
–However, they are less satisfied with the street repair and maintenance
UTIL1 –How would you rate Renton on each of the following? –Mean based on a 4 point scale from 1 to 4
22
2.90 2.97 2.84 2.91
2.58 2.53
2.99 2.96 2.89 2.81 2.68 2.63
1.00
2.00
3.00
4.00
Providing access to and
preservation of open spaces
Taste and cleanliness of
Renton's drinking water
Protecting and restoring natural
streams, lakes, and wetlands
Garbage, yardwaste, and
recycling collection services
Maintenance of sidewalks and
walkways
Street repair and maintenance
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Code Enforcement
▪Code enforcement continues to
be an area for improvement
–Eight out of ten residents believe that
dilapidated properties are a problem
around Renton (same as 2015)
–Over half indicate they are a problem in
their neighborhood (same as 2015)
▪Biggest issues seen in City Center where
21% state dilapidated properties are a
“Major” problem.
▪One in four residents give Renton’s
code enforcement efforts as “Poor”.
(same as 2015)
Major Problem
16%
Minor
Problem
63%
Not a Problem
21%
Dilapidated Properties Overall
19%23%
42%34%
34%
37%
5%6%
2.25 2.25
0%
20%
40%
60%
80%
100%
2015 2017
Excellent
Good
Fair
Poor
Mean
Major Problem
12%
Minor
Problem
45%
Not a Problem
43%
Dilapidated Properties Neighborhood
UTIL2 –To what extent are dilapidated properties a problem in your neighborhood?
UTIL3 –To what extent are dilapidated properties a problem in Renton overall?
UTIL4 –How would you rate Renton's efforts to enforce codes related to property maintenance issues such as weeds, junk lots or abandoned buildings? –Mean based on a 4 point scale from 1 to 4
23
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Code Enforcement by Neighborhood
UTIL2 –To what extent are dilapidated properties a problem in your neighborhood?
UTIL3 –To what extent are dilapidated properties a problem in Renton overall?
UTIL4 –How would you rate Renton's efforts to enforce codes related to property maintenance issues such as weeds, junk lots or abandoned buildings? –Mean based on a 4 point scale from 1 to 4
24
▪Dilapidated Properties are seen
as a bigger issue in these
neighborhoods:
–City Center
–Highlands
–Benson
Dilapidated Properties -% “Major Problem in Neighborhood
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Civic Engagement
▪One-third of Residents have had
someone in their household volunteer in
their neighborhood
▪One in five have discussed city matters
with an City employee
▪Same as 2015
CIVIC1_1 –In the past 12 months, have you or your household members voiced your opinions regarding the City to a City employee?
CIVIC1_2 –In the past 12 months, have you or your household members volunteered your time for to a group or activity to help others in your neighborhood?25
6%
3%
27%
17%
32%
19%
0%
20%
40%
Volunteered Voiced Opinion to City
Personally
Someone else
Total % of HH
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Information Sources
▪Residents are informed
–44 percent get information from Renton’s website
–36 percent read the Renton Reporter (decrease from
2015)
–One third use social Media (up from 2015), and
–One in four read the Parks Brochure (down from 2015)
INFO1 –Which of the following do you use to get information about the City of Renton? –Multiple select, results may sum to more than 100%
26
4%
8%
15%↓
21%
24%↓
33%↑
36%↓
36%↓
44%
4%
8%
22%
37%
23%
47%
59%
42%
0%20%40%60%80%100%
Other
Cable Access Channel 21
Byte of Renton
Mayor's e-Newsletter
Renton Parks Brochure
Social Media
Renton City News
Renton Reporter
Renton's website
2015
2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Government Vision and Involvement
▪Residents believe that Renton is doing a “Good” job of listening to and
informing its residents and there have been improvements in three of the
four areas.
GA1 –How would you rate the job the Renton City Government does in each of the following? –Mean based on a 4 point scale from 1 to 4
27
2.45 2.59
2.42 2.42
2.68 ↑2.68 2.64 ↑2.60 ↑
1.00
2.00
3.00
4.00
Having a clear vision and strategy for the future Keeping residents informed Seeking residents involvement and input Listening to its residents
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
Government Employees
▪Resident’s are generally happy with their interactions with City Employees
–Two out of five have had contact with an employee in the past year
–The most common method of contact is in person
–Over 80 percent of residents rate the employees as “Good” or “Excellent”
–All issues related to employee contact are consistent with 2015Yes
39%
No
61%
Contact with City Employee
7%
27%
65%
0%20%40%60%80%100%
Email
Phone
In Person
Type of Contact
CE1 –In the past 12 months, have you had contact with an employee of the City of Renton?
CE2 –Was that contact in person, via email, or over the phone?
CE3 –In your most recent contact, how would you rate City of Renton employees on each of the following? –Mean based on a 4 point scale from 1 to 4
28
3.37 3.18 3.19 3.153.24 3.15 3.14 3.09
1.00
2.00
3.00
4.00
Courtesy Knowledge Overall Impressions Responsiveness
2015 2017
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
29
A
G
E
N
D
A
I
T
E
M
#
1
.
b
)
City Council Committee of the Whole
January 22, 2018
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
RMC 4-4-140 regulates Wireless
Communication Facilities
These regulations were originally developed
to respond to the technology in place at that
time
◦Cell towers (monopoles)
◦Rooftop WCFs
Small cell facilities are now needed to
improve capacity of wireless networks for 4G
and 5G service
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Macro Cells Small Cells
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Existing code did not anticipate and does not
address small cell technology
Small cells are generally no more than 30 feet
in height and can be placed on existing poles
and light standards
Small cells have a limited range of 500 to
1,000 feet
Small cells have a line-of-sight technology,
where the transmitted signal needs a clear
path to the end user
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Definitions to facilitate the deployment of
small cell wireless
Revise Zoning Use Table and Wireless
Regulations to allow for Small Cells in all
zones subject to an Administrative
Conditional Use Permit (CUP), except that
small cell facilities complying with preferred
concealment techniques would be permitted
without a CUP
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Preferred concealment techniques to be
specified in the Wireless Regulations include:
◦Attaching to buildings
◦Incorporating into marquee signs
◦Attaching to or replacing parking lot lighting
◦Replacing utility poles or street lights to incorporate
concealed facilities
◦Allow for the use of existing utility poles in areas
other than design districts and areas where
undergrounding is mandated
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
The code will allow for a single permit to be
used to apply for up to five small cells spaced
to provide wireless coverage in a contiguous
area.
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Small cells not complying with a preferred
concealment technique would submit a
“concealment element plan”
◦The concealment element plan will allow for other
concealment approaches not specifically addressed
by code such as information kiosks, street
furniture, artwork, wayfinding, etc.
◦If option A is adopted, an administrative conditional
use permit would be required if a purveyor wishes
to utilize a standoff bracket for mounting to a
street light or utility pole
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Standoff brackets allow small cells to be
offset12 inches off of the pole
◦This allows the
antennas to be placed
in a more ideal height
based on the purveyors
needs
◦Antennas can be
angled
◦Pole remains climbable
per PSE standards
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Flush mounting requires that the antenna
be placed directly on the pole, with little to
no offset
◦This may be less noticeable/obtrusive
◦By requiring flush mounting, purveyors will likely
locate on the top of the pole, or pursue an
Administrative CUP to utilize a standoff bracket
(Option B allows purveyors to use standoff
brackets without the need to pursue a CUP)
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Option A
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Option B
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
Which option would the Committee like to
move forward to the regular council meeting
for 1st and 2nd reading?
A
G
E
N
D
A
I
T
E
M
#
2
.
a
)
J
u
l
i
a
M
e
d
z
e
g
i
a
n
F
r
o
m
:
M
e
r
i
d
e
e
P
a
b
s
t
<
m
e
r
i
d
e
e
.
p
a
b
s
t
@
w
i
r
e
l
e
s
s
c
o
u
n
s
e
l
.
c
o
m
>
S
e
n
t
:
M
o
n
d
a
y
,
J
a
n
u
a
r
y
2
2
,
2
0
1
8
1
2
:
0
9
P
M
T
o
:
C
o
u
n
c
i
l
C
c
:
J
e
n
n
i
f
e
r
I
.
H
e
n
n
i
n
g
;
K
e
n
L
y
o
n
s
;
A
m
y
P
e
l
l
e
g
r
i
n
i
;
C
a
r
o
l
T
a
g
a
y
u
n
S
u
b
j
e
c
t
:
A
T
&
T
c
o
m
m
e
n
t
s
o
n
S
m
a
l
l
C
e
l
l
F
a
c
i
l
i
t
i
e
s
C
o
d
e
U
p
d
a
t
e
-
A
g
e
n
d
a
I
t
e
m
#
8
(
b
)
(
c
)
A
t
t
a
c
h
m
e
n
t
s
:
A
T
T
R
e
n
t
o
n
C
o
m
m
e
n
t
s
-
F
I
N
A
L
-
0
1
-
2
2
-
2
0
1
8
.
p
d
f
G
o
o
d
a
f
t
e
r
n
o
o
n
,
M
a
y
o
r
L
a
w
a
n
d
C
o
u
n
c
i
l
o
r
s
:
O
n
b
e
h
a
l
f
o
f
A
T
&
T
,
w
e
h
a
v
e
a
t
t
a
c
h
e
d
a
c
o
m
m
e
n
t
l
e
t
t
e
r
r
e
g
a
r
d
i
n
g
t
h
e
C
i
t
y
’
s
S
m
a
l
l
C
e
l
l
F
a
c
i
l
i
t
i
e
s
C
o
d
e
U
p
d
a
t
e
,
w
h
i
c
h
i
s
o
n
y
o
u
r
a
g
e
n
d
a
t
o
n
i
g
h
t
f
o
r
:
•
R
e
v
i
e
w
a
t
y
o
u
r
C
o
u
n
c
i
l
C
o
m
m
i
t
t
e
e
o
f
t
h
e
W
h
o
l
e
m
e
e
t
i
n
g
;
a
n
d
•
F
i
r
s
t
r
e
a
d
i
n
g
(
A
g
e
n
d
a
I
t
e
m
#
8
(
b
)
—
(
c
)
)
.
M
y
c
o
l
l
e
a
g
u
e
A
m
y
P
e
l
l
e
g
r
i
n
i
w
i
l
l
b
e
a
t
t
e
n
d
i
n
g
t
o
n
i
g
h
t
’
s
m
e
e
t
i
n
g
s
o
n
A
T
&
T
’
s
b
e
h
a
l
f
.
T
h
a
n
k
y
o
u
f
o
r
y
o
u
r
c
o
n
s
i
d
e
r
a
t
i
o
n
o
f
t
h
e
s
e
c
o
m
m
e
n
t
s
.
M
e
r
i
d
e
e
P
a
b
s
t
W
i
r
e
l
e
s
s
P
o
l
i
c
y
G
r
o
u
p
L
L
C
1
1
3
C
h
e
r
r
y
S
t
.
#
7
5
6
0
4
S
e
a
t
t
l
e
,
W
A
9
8
1
2
4
-
2
2
0
5
m
e
r
i
d
e
e
.
p
a
b
s
t
@
w
i
r
e
l
e
s
s
p
o
l
i
c
y
.
c
o
m
4
2
5
-
6
2
8
-
2
6
6
0
D
i
r
e
c
t
3
6
0
-
5
6
7
-
5
5
7
4
W
i
r
e
l
e
s
s
1
A
G
E
N
D
A
I
T
E
M
#
2
.
b
)
J
p
G
W
I
R
E
L
E
S
S
P
O
L
I
C
Y
W
G
R
O
U
P
L
L
C
7
J
a
n
u
a
r
y
2
2
,
2
0
1
8
T
h
e
H
o
n
o
r
a
b
l
e
D
e
n
i
s
L
a
w
,
M
a
y
o
r
R
e
n
t
o
n
C
i
t
y
C
o
u
n
c
i
l
1
0
5
5
S
o
u
t
h
G
r
a
d
y
W
a
y
R
e
n
t
o
n
,
W
A
9
8
0
5
7
S
E
N
T
V
I
A
E
M
A
I
L
:
c
o
u
n
c
i
l
@
r
e
n
t
o
n
w
a
.
g
o
v
R
e
:
S
m
a
l
l
C
e
l
l
f
a
c
i
l
i
t
i
e
s
C
o
d
e
U
p
d
a
t
e
A
g
e
n
d
a
I
t
e
m
#
8
(
b
)
—
(
c
)
D
e
a
r
M
a
y
o
r
L
a
w
a
n
d
C
o
u
n
c
i
l
o
r
s
:
T
h
a
n
k
y
o
u
f
o
r
t
h
e
o
p
p
o
r
t
u
n
i
t
y
t
o
c
o
m
m
e
n
t
o
n
t
h
e
C
i
t
y
’
s
p
r
o
p
o
s
e
d
c
h
a
n
g
e
s
t
o
i
t
s
z
o
n
i
n
g
c
o
d
e
t
o
s
p
e
c
i
f
i
c
a
l
l
y
a
d
d
r
e
s
s
s
m
a
l
l
c
e
l
l
f
a
c
i
l
i
t
i
e
s
.
W
e
s
u
b
m
i
t
t
h
e
s
e
c
o
m
m
e
n
t
s
o
n
b
e
h
a
l
f
o
f
A
T
&
T
,
f
o
r
y
o
u
r
c
o
n
s
i
d
e
r
a
t
i
o
n
i
n
y
o
u
r
f
i
r
s
t
r
e
a
d
i
n
g
o
f
t
h
e
p
r
o
p
o
s
e
d
o
r
d
i
n
a
n
c
e
t
o
n
i
g
h
t
.
W
e
s
u
g
g
e
s
t
t
h
e
f
o
l
l
o
w
i
n
g
t
o
f
a
c
i
l
i
t
a
t
e
t
y
p
i
c
a
l
s
m
a
l
l
c
e
l
l
d
e
s
i
g
n
s
a
n
d
a
l
l
o
w
r
e
a
s
o
n
a
b
l
e
u
s
e
o
f
e
x
i
s
t
i
n
g
i
n
f
r
a
s
t
r
u
c
t
u
r
e
.
•
A
l
l
o
w
s
t
a
n
d
o
f
f
b
r
a
c
k
e
t
s
a
s
a
p
r
e
f
e
r
r
e
d
c
o
n
c
e
a
l
m
e
n
t
t
e
c
h
n
i
q
u
e
(
S
u
b
s
e
c
t
i
o
n
4
-
4
-
1
4
0
.
J
.
1
.
e
.
i
v
o
n
p
a
g
e
2
6
o
f
o
r
d
i
n
a
n
c
e
)
.
T
h
i
s
o
p
t
i
o
n
a
l
l
o
w
s
p
l
a
c
e
m
e
n
t
o
f
A
T
&
T
’
s
a
n
t
e
n
n
a
s
a
t
l
o
c
a
t
i
o
n
s
o
t
h
e
r
t
h
a
n
t
h
e
t
o
p
o
f
t
h
e
p
o
l
e
,
w
h
e
n
a
p
o
l
e
-
t
o
p
p
l
a
c
e
m
e
n
t
w
o
u
l
d
n
o
t
b
e
f
e
a
s
i
b
l
e
d
u
e
t
o
h
e
i
g
h
t
l
i
m
i
t
a
t
i
o
n
s
o
r
d
e
s
i
g
n
r
e
q
u
i
r
e
m
e
n
t
s
.
•
A
l
l
o
w
s
m
a
l
l
c
e
l
l
i
n
s
t
a
l
l
a
t
i
o
n
s
o
n
w
o
o
d
e
n
u
t
i
l
i
t
y
p
o
l
e
s
i
n
u
r
b
a
n
d
e
s
i
g
n
(
a
n
d
u
n
d
e
r
g
r
o
u
n
d
)
d
i
s
t
r
i
c
t
s
.
S
u
b
s
e
c
t
i
o
n
4
-
4
-
l
4
0
.
J
.
l
.
d
,
o
n
p
a
g
e
2
4
o
f
o
r
d
i
n
a
n
c
e
.
A
s
u
b
s
t
a
n
t
i
a
l
p
o
r
t
i
o
n
o
f
t
h
e
C
i
t
y
i
s
d
e
s
i
g
n
a
t
e
d
w
i
t
h
a
n
u
r
b
a
n
d
e
s
i
g
n
d
i
s
t
r
i
c
t
,
a
n
d
s
o
m
e
o
f
t
h
e
s
e
a
r
e
a
s
h
a
v
e
n
o
t
y
e
t
b
e
e
n
r
e
d
e
v
e
l
o
p
e
d
i
n
a
c
c
o
r
d
a
n
c
e
w
i
t
h
t
h
e
C
i
t
y
’
s
u
r
b
a
n
d
e
s
i
g
n
r
e
g
u
l
a
t
i
o
n
s
.
I
n
s
t
e
a
d
,
t
h
e
s
e
a
r
e
a
s
c
o
n
t
i
n
u
e
t
o
b
e
s
e
r
v
e
d
b
y
w
o
o
d
e
n
u
t
i
l
i
t
y
p
o
l
e
s
.
A
T
&
T
s
u
g
g
e
s
t
s
t
h
a
t
t
h
e
C
i
t
y
’
s
c
o
d
e
a
l
l
o
w
s
m
a
l
l
c
e
l
l
f
a
c
i
l
i
t
i
e
s
o
n
t
h
e
s
e
p
o
l
e
s
u
n
t
i
l
t
h
e
r
e
l
e
v
a
n
t
a
r
e
a
i
s
r
e
d
e
v
e
l
o
p
e
d
s
u
c
h
t
h
a
t
t
h
e
u
t
i
l
i
t
i
e
s
a
r
e
r
e
l
o
c
a
t
e
d
a
n
d
/
o
r
r
e
p
l
a
c
e
d
.
F
r
o
m
a
z
o
n
i
n
g
p
e
r
s
p
e
c
t
i
v
e
,
s
u
c
h
a
u
s
e
h
a
s
l
i
t
t
l
e
i
m
p
a
c
t
o
n
t
h
e
s
u
r
r
o
u
n
d
i
n
g
a
r
e
a
,
a
n
d
f
u
t
u
r
e
r
e
l
o
c
a
t
i
o
n
i
s
t
y
p
i
c
a
l
l
y
a
d
d
r
e
s
s
e
d
i
n
a
c
i
t
y
’
s
f
r
a
n
c
h
i
s
e
a
g
r
e
e
m
e
n
t
.
•
A
l
l
o
w
1
0
a
d
d
i
t
i
o
n
a
l
f
e
e
t
i
n
h
e
i
g
h
t
,
o
r
t
h
e
m
i
n
i
m
u
m
h
e
i
g
h
t
r
e
q
u
i
r
e
d
t
o
m
e
e
t
s
a
f
e
t
y
c
l
e
a
r
a
n
c
e
r
e
q
u
i
r
e
m
e
n
t
s
,
w
h
i
c
h
e
v
e
r
i
s
g
r
e
a
t
e
r
.
T
h
e
p
r
o
p
o
s
e
d
h
e
i
g
h
t
s
t
a
n
d
a
r
d
(
S
u
b
s
e
c
t
i
o
n
4
-
4
-
1
4
0
.
J
.
i
.
e
.
i
-
i
i
)
l
e
a
v
e
s
p
o
l
e
s
w
i
t
h
o
u
t
w
i
r
e
s
,
s
u
c
h
a
s
l
i
g
h
t
p
o
l
e
s
,
w
i
t
h
o
u
t
a
m
e
a
n
s
f
o
r
o
b
t
a
i
n
i
n
g
a
d
e
v
i
a
t
i
o
n
i
n
h
e
i
g
h
t
.
T
h
e
c
o
d
e
o
t
h
e
r
w
i
s
e
a
l
l
o
w
s
p
o
l
e
-
t
o
p
c
a
n
i
s
t
e
r
s
,
w
h
i
c
h
w
i
l
l
e
x
t
e
n
d
t
h
e
h
e
i
g
h
t
o
f
t
h
e
p
o
l
e
,
a
n
d
w
e
s
u
g
g
e
s
t
t
h
a
t
t
h
e
1
0
-
f
o
o
t
a
l
t
e
r
n
a
t
i
v
e
s
t
a
n
d
a
r
d
f
r
o
m
p
r
i
o
r
d
r
a
f
t
s
b
e
r
e
t
a
i
n
e
d
.
•
P
e
r
m
i
t
p
o
l
e
t
o
p
a
n
t
e
n
n
a
c
a
n
i
s
t
e
r
s
o
f
1
6
i
n
c
h
e
s
i
n
d
i
a
m
e
t
e
r
,
o
r
t
h
e
s
a
m
e
d
i
a
m
e
t
e
r
o
f
t
h
e
p
o
l
e
,
w
h
i
c
h
e
v
e
r
i
s
g
r
e
a
t
e
r
,
t
h
e
n
i
f
s
h
o
w
n
t
o
b
e
t
e
c
h
n
i
c
a
l
l
y
r
e
q
u
i
r
e
d
,
a
l
a
r
g
e
r
d
i
a
m
e
t
e
r
n
o
t
t
o
b
e
m
o
r
e
t
h
a
n
5
0
%
g
r
e
a
t
e
r
t
h
a
n
t
h
e
d
i
a
m
e
t
e
r
o
f
t
h
e
p
o
l
e
.
S
u
b
s
e
c
t
i
o
n
4
-
4
-
1
4
0
.
J
.
1
.
e
.
i
v
.
P
D
B
o
x
3
4
6
2
8
-
#
7
5
6
0
4
(
f
a
x
)
2
0
6
.
2
1
9
.
6
7
1
7
S
e
a
t
t
l
e
,
W
A
9
8
1
2
4
w
w
w
.
w
i
r
e
l
e
s
s
p
o
l
i
c
y
.
c
o
m
A
G
E
N
D
A
I
T
E
M
#
2
.
b
)
J
a
n
u
a
r
y
2
2
,
2
0
1
8
P
a
g
e
2
T
h
i
s
e
x
p
r
e
s
s
l
y
a
l
l
o
w
s
a
t
y
p
i
c
a
l
c
a
n
i
s
t
e
r
s
i
z
e
,
w
h
i
c
h
m
a
y
b
e
s
o
m
e
w
h
a
t
l
a
r
g
e
r
t
h
a
n
t
h
e
t
a
p
e
r
e
d
t
o
p
o
f
a
u
t
i
l
i
t
y
p
o
l
e
.
W
i
t
h
r
e
g
a
r
d
t
o
t
h
e
c
o
d
e
’
s
p
r
o
c
e
d
u
r
a
l
r
e
q
u
i
r
e
m
e
n
t
s
,
w
e
s
u
g
g
e
s
t
:
•
A
l
l
o
w
i
n
g
u
p
t
o
1
5
s
m
a
l
l
c
e
l
l
s
i
n
o
n
e
p
e
r
m
i
t
a
s
w
a
s
a
l
l
o
w
e
d
i
n
p
r
i
o
r
d
r
a
f
t
s
.
S
u
b
s
e
c
t
i
o
n
4
-
9
-
2
1
0
.
A
.
3
.
•
C
l
a
r
i
f
y
i
n
g
w
h
a
t
t
h
e
C
i
t
y
i
n
t
e
n
d
s
i
n
S
u
b
s
e
c
t
i
o
n
4
-
9
-
2
1
0
.
A
.
6
,
b
y
r
e
q
u
i
r
i
n
g
t
h
a
t
t
h
e
a
p
p
l
i
c
a
n
t
o
b
t
a
i
n
a
r
i
g
h
t
-
o
f
-
w
a
y
u
s
e
p
e
r
m
i
t
p
r
i
o
r
t
o
a
p
p
l
i
c
a
t
i
o
n
f
o
r
z
o
n
i
n
g
r
e
v
i
e
w
u
n
l
e
s
s
a
n
e
x
i
s
t
i
n
g
f
r
a
n
c
h
i
s
e
a
g
r
e
e
m
e
n
t
a
u
t
h
o
r
i
z
e
s
t
h
e
s
m
a
l
l
c
e
l
l
f
a
c
i
l
i
t
y
.
A
T
&
T
s
u
p
p
o
r
t
s
t
h
e
C
i
t
y
’
s
a
d
o
p
t
i
o
n
o
f
a
t
e
m
p
l
a
t
e
f
o
r
a
s
m
a
l
l
c
e
l
l
f
r
a
n
c
h
i
s
e
a
g
r
e
e
m
e
n
t
t
h
a
t
a
u
t
h
o
r
i
z
e
s
g
e
n
e
r
a
l
a
c
c
e
s
s
t
o
t
h
e
r
i
g
h
t
s
-
o
f
-
w
a
y
t
h
r
o
u
g
h
o
u
t
t
h
e
C
i
t
y
l
i
m
i
t
s
,
w
i
t
h
o
u
t
a
d
d
r
e
s
s
i
n
g
f
a
c
i
l
i
t
y
d
e
s
i
g
n
a
n
d
/
o
r
s
p
e
c
i
f
i
c
l
o
c
a
t
i
o
n
s
.
A
r
i
g
h
t
-
o
f
-
w
a
y
c
o
n
s
t
r
u
c
t
i
o
n
p
e
r
m
i
t
w
o
u
l
d
b
e
o
b
t
a
i
n
e
d
a
f
t
e
r
,
o
r
c
o
n
c
u
r
r
e
n
t
w
i
t
h
,
z
o
n
i
n
g
r
e
v
i
e
w
.
T
h
a
n
k
y
o
u
f
o
r
y
o
u
r
c
o
n
s
i
d
e
r
a
t
i
o
n
o
f
t
h
e
s
e
c
o
m
m
e
n
t
s
a
n
d
s
u
g
g
e
s
t
e
d
c
h
a
n
g
e
s
.
M
y
c
o
l
l
e
a
g
u
e
A
m
y
P
e
l
l
e
g
r
i
n
i
i
s
a
t
t
e
n
d
i
n
g
t
o
n
i
g
h
t
’
s
h
e
a
r
i
n
g
t
o
p
r
o
v
i
d
e
c
o
m
m
e
n
t
s
a
n
d
r
e
s
p
o
n
d
t
o
q
u
e
s
t
i
o
n
s
.
V
e
r
y
t
r
u
l
y
y
o
u
r
s
,
K
e
n
L
y
o
n
s
2
0
6
.
2
2
7
.
0
0
2
0
k
e
n
.
l
y
o
n
s
@
w
i
r
e
l
e
s
s
p
o
l
i
c
y
.
c
o
r
n
c
c
:
J
e
n
n
i
f
e
r
H
e
n
n
i
n
g
,
P
l
a
n
n
i
n
g
D
i
r
e
c
t
o
r
A
G
E
N
D
A
I
T
E
M
#
2
.
b
)
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
Project Review
•Update to the 2009 Plan
•Update to new development
and current planning efforts
•Collaborate with King County
on regional trail connections
•Incorporate new facility types
and preferred routes
•Maintain eligibility for grant
funding
PROJECT REVIEW
Trails and Bicycle Master Plan
2
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
Three (3) Open House
and Technical Advisory
Committee Meetings
On-Line Survey
On-Line Interactive
Map
3
COMMUNITY INPUT & AGENCY COORDINATION
Public Outreach
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
4
OPEN HOUSE #1
•Preferred routes and facility types
•Thoughts on potential routes
•Problem spots
•Wish list projects
•Projects to complete
•General concerns and ideas
COMMUNITY INPUT & AGENCY COORDINATION
Open House #1 & #2
35 Attendees
OPEN HOUSE #2
•Regional Trail options
•Preferences on network
•Questions about facility designation
•Plan Priorities
26 Attendees
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
5
COMMUNITY INPUT & AGENCY COORDINATION
Open House #3
•Regional Trail preferences
•Final Network options
•Facility type discussion
•Prioritization and project preferences
30 Attendees
Projects which received highest # of votes
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
6
COMMUNITY INPUT & AGENCY COORDINATION
Regional Trails
Eastside Rail
Corridor Trail
Eastside Rail
Corridor Trail
Lake to
Sound Trail
Lake to
Sound Trail
Cedar River TrailCedar River Trail
Green River Trail
Interurban Trail Soos Creek Trail
Green River Trail
Interurban Trail Soos Creek Trail
North
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
7
COMMUNITY INPUT & AGENCY COORDINATION
Regional Trails –Civic Core
•Burnett Ave / Houser Way
•Logan Ave S /
Airport Way
•Lake WA Boulevard
N / Houser Way N
•Mill Ave S and Houser
Way S
North
The Renton
Connector
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
8
COMMUNITY INPUT & AGENCY COORDINATION
Civic Core Coordination
Burnett Ave / Houser Way
Logan Ave S / Airport Way
Lake WA Boulevard N /
Houser Way N
Mill Ave S and Houser
Way S
Intersection Concepts
Option A Option B
North
Puget Sound
Energy
Coulon
ParkSouthport
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
9
COMMUNITY INPUT & AGENCY COORDINATION
Civic Core Coordination
Burnett Ave / Houser Way
Logan Ave S / Airport Way
Lake WA Boulevard N /
Houser Way N
Mill Ave S and Houser
Way S
Intersection Concepts NorthRenton
Municipal
Airport
Cedar River
Trail Park
Airport Way
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
10
COMMUNITY INPUT & AGENCY COORDINATION
Civic Core Coordination
Burnett Ave / Houser Way
Logan Ave S / Airport Way
Lake WA Boulevard N /
Houser Way N
Mill Ave S and Houser
Way S
Intersection Concepts
Option A Option B
North
200 Mill Bldg.
Liberty Park
Cedar River
Natural Zone
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
11
COMMUNITY INPUT & AGENCY COORDINATION
Civic Core Coordination
Burnett Ave / Houser Way
Logan Ave S / Airport Way
Lake WA Boulevard N /
Houser Way N
Mill Ave S and Houser
Way S
Intersection Concepts
Option A Option B
North
Tonkin Park
Chamber of
Commerce
S. 4th Street
Red
House
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
12
PLAN COMPONENTS
The Network
Regional Trail System
Eastside Rail
Corridor Trail
Lake to
Sound Trail
Cedar River Trail
Green River Trail
Interurban Trail
Soos Creek Trail
North
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
13
PLAN COMPONENTS
The Network
Local Connector Routes
NorthEastside Rail
Corridor Trail
Cedar River Trail
Soos Creek Trail
Lake to
Sound Trail
Green River Trail
Interurban Trail
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
14
PLAN COMPONENTS
The Network
Neighborhood Connectors
NorthEastside Rail
Corridor Trail
Cedar River Trail
Soos Creek Trail
Lake to
Sound Trail
Green River Trail
Interurban Trail
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
15
Using Level of Traffic Stress (LTS) Methodology
Acceptable to “Strong
and Fearless” cyclists
Suitable to “Interested
but Concerned” cyclists
Suitable to ALL cyclists,
even children
Acceptable to “Enthused
and Confident” cyclists
PLAN COMPONENTS
Project Development
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
16
PLAN COMPONENTS
Facility Types
Shared Roadway
•Bicycles share the travel lane with vehicles
•With or without pavement markings or signs
•Only appropriate where vehicle volumes and
speeds are low
Neighborhood Greenway
•Residential streets where bicycle travel given
priority
•Route usually parallels an arterial higher traffic
stress route
•Traffic calming treatments and green infrastructure
•Signs and pavement markings
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
17
PLAN COMPONENTS
Facility Types
Bike Lane
•Exclusive lane for bicyclists
•Typically on arterial streets with 1-2 lanes, relatively low
traffic volumes and low speeds
Buffered Bike Lane
•Increased separation of travel modes
•On roadways with high travel speeds and/or volumes
Protected Bike Lane
•Bikeway at street level with physical protection from
passing traffic
•Can be one-way or two-way
•Can be combined with parking lanes
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
18
PLAN COMPONENTS
Facility Types
Side Path
•Paved path physically separated from vehicle travel
•Narrower width than a shared multi-use trail
Multi-Use Trail
•Regional Trail –10-12’ wide with 2’ shoulders
•Typically a paved path physically separated from vehicle
travel
•Intended to accommodate a wide variety of users
Soft Surface Trail
•Physically separated from the paved road and trail
network
•Can be shared by multiple users, from hikers and
runners to mountain bikers and horseback riders
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
19
Goal A: Improving safety
Improve safety for non-motorized use and facilities.
Goal B: Creating an accessible and connected system
Develop an inter-connected trail network.
Goal C: Promoting physical and environmental health
Improve the health of the community through sustainable design and
increase the rates of walking, running and bicycling.
Goal D: Achieving equity
Ensure that all members of the community have equal access to walking
and bicycling facilities.
Goal E: Enhancing the economy and community
Enhance the economy and vibrancy of the community by increasing
walking and bicycling.
PLAN COMPONENTS
Plan Goals
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
20
PLAN COMPONENTS
Project Development
•Lower Traffic Stress
•Increase Safety
•Enhance and Connect Existing Routes
•Invite More Users
•Be Future-Focused yet Feasible
Proposed project types and
descriptions are meant to:
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
21
PROJECT PRIORITIZATION
Prioritization Criteria
Safety & Comfort
Connectivity & Accessibility
•Does this project improve user safety and trail
experience?
•Does this project improve the visibility of
people walking and biking?
•Does this project improve connections to the
existing network or major destinations?
•Does this project fill a missing gap?
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
22
PROJECT PRIORITIZATION
Prioritization Criteria
Need and Demand
Construction & Implementation
Equity
•Does this project increase system wide accessibility and
level of service?
•Is this project suitable for users of all abilities?
•Does this project extend the natural area trail system?
•Does this project promote the convergence of regional
trails within Renton?
•Is the project a strong candidate for grant funding?
•Does the project have minimal construction constraints?
•Does this project have public support?
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
23
PLAN COMPONENTS
Potential Roadway Standards Revisions
•Once adopted, RMC should
consider incorporation of lower
traffic stress facilities into
Roadway Standards for future
development opportunities
•Updated standards align with
updated national, state, and other
local jurisdictions.
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
•Staff Report and Draft Plan……………….…March 29, 2018
•Final Plan Draft……………………………….……..April 26, 2018
•Adoption by Council………………….……………May 21, 2018
Next Steps
24
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)
25
Questions?
A
G
E
N
D
A
I
T
E
M
#
3
.
a
)