HomeMy WebLinkAboutM_TESLA_OPERATIONAL_LETTER.pdf
Operational Letter - Tesla Center in Renton, WA
Tesla is proposing a Tesla Center at 600 SW 10th St Renton, WA. We plan on using this property for
Tesla electric vehicle sales, service, delivery, and collision repair.
The Tesla Center will be built-out in a former Ryerson Manufacturing plant. Ryerson is an online metals
supplier, processor, and distributer of many varieties of metals production. Tesla produces electric
vehicles that solely use electricity and no gasoline; it is not a hybrid vehicle. Our vehicles don’t have
internal combustion engines (ICE); thus, the vehicle doesn’t have a fuel tank, use oil, an exhaust system,
transmission, or many of the other components that require the storage and use of hazardous materials
on site or traditional vehicle ventilation. Our vehicles are extremely environmentally sensitive.
Our showroom will have energy products and two vehicles on display for customers to experience our
vehicles. Customers will also be able to perform a demonstration drive with the vehicles, there will be 4 -6
demo vehicles on- site. Sold vehicles will be stored and taken possession of upon delivery. We are
forecasting 22 deliveries per day. There will be no available inventory for sale stored at the property.
The service work that will be done here will be standard servicing of our electric vehicles, which will
include software updates, tire replacement, tire balancing, alignment, minor body work (only replacing
doors or the rear hatch), topping off water, and an occasional battery replacement.
Most service repairs are handled in under an hour or two. In this case, typically customers make use of
the customer lounge while their vehicle is repaired. In the case where vehicle repairs will take several
hours, customers have the option of waiting at the center or taking a vehicle from our loaner fleet while
they await the repair. Service will operate 64 work bays with 5,987sq. ft of parts storage. The expected
demand for the service center is forecasting 158 repairs per day. Hazardous chemicals stored in this
facility are extremely minimal quantities, consisting primarily of cleaning materials, no oil, gasoline, or
other hazardous substances traditionally part of internal combustion vehicle repairs will be found at this
service center. Moving Tesla vehicles within an interior space is extremely environmentally safe, as the
vehicles have no exhaust.
Expected hours of operation for this Tesla Service Center are Monday through Saturday from 8:00AM to
5:00PM and on Sundays from 11:00AM to 5:00PM. There will be two shifts. First shift from 6am-3pm and
a second at 3pm-11pm. Total employee count is expected to be abo ut 60 employees, 40 of which would
be certified technicians (mechanics)/service support staff, 19-25 employees will be working a shift at any
given time.
Collision repair will perform assessments for damaged Tesla vehicles and if needed, the repair or
replacement of the following: frame, body panels, and any mechanical and trim components.
Customers who come to the collision facility will primarily be by appointment only. We estimate 5 to 20
appointment customers per day. Day of customers (walk-ins) are limited, but we estimate 1 per day.
Customers will either bring their car in or have a provider tow their car to our facility on the day of their
appointment. After dropping off their cars, customers are eligible for a ride share voucher (ie. Uber) to get
to their next destination. When their car is complete, customers are usually dropped off by a 3rd party or
walk-in after returning a rental.
The anticipated customer facing Collision hours of shop operation will be Monday through Friday from 8am
to 7pm, with anticipated future operations being 24/7. During the initial operating hours, approximately 50
employees will provide Collision repair services for approximately 60 -80 cars each week. Each shift will
have the same number of employees. All cars will be repaired within the 4 walls of the facility and public
view will be limited. Work in progress (WIP) cars will be inside the building. Repairs typically take 11-16
days on average.
The existing parking lot will be partially fenced off for public and private uses. The private use area will be
screened from public view.
At Tesla, we strive to achieve an uncompromising approach to our vehicles. Our intention is to provide
manufacturer support to every vehicle we build from centrally centers throughout the country. Without a
doubt, the Renton area is part of our customer heartland, and we hope to be welcomed as part of the
City’s high standards of quality and lifestyle.
Should you have any questions, or require additional information, please do not hesitate to contact us.
Thank you,
Cynthia Krieger
Regional Manager, Sales and Service
Joanie Velazquez
Program Manager, Collision
Lucie Lee
Design Manager