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HomeMy WebLinkAboutAddendum - 2Executive Services Department Memorandum DATE:June 4, 2024 TO:Kristi Rowland, Deputy Chief Administrative Officer CC:Young Yoon, Information Technology Director FROM:Josh Boulware, Application Support Manager SUBJECT:Annual Software Maintenance Renewal for Castus This memo is in lieu of our standard contract template which allows for signature by both parties. Attached for your review and signature is Amendment No. 2 to CAG-23-195 with Castus Corporation. This Amendment authorizes payment of Invoice # 2466, in the amount of $6,814.00, for the annual software maintenance renewal of Castus C4 and Castus Cloud Services. The annual renewal term is 06/01/2024 – 06/01/2025. Castus is a TV Playout Server and Video Streaming Server that handles the video playback for Channel 21 and Streaming.rentonwa.gov for the City of Renton. Attached are the following documents: 1. Castus Invoice # 2466 Approved By: _____________________________ Kristi Rowland, Deputy Chief Administrative Officer _____________________________ Date CAG-23-195, Adden #2-24 CASTUS Corporation 165 NE Juniper Street Suite 200 Issaquah, WA 98027 US (800) 215-3880 billing@castus.tv castus.tv Invoice BILL TO City of Renton 1055 South Grady Way Renton, WA 98057 SHIP TO City of Renton 1055 South Grady Way Renton, WA 98057 INVOICE #2466 DATE 06/01/2024 DUE DATE 07/01/2024 TERMS Net 30 SALES REP USER Nathan Bosseler City of Renton SKU QTY DESCRIPTION RATE AMOUNT 1 CASTUS C4 Support and Maintenance Includes- Access to the CASTUS forum with rapid response times and forum accounts for up to 4 employees. A dedicated email address (support@castus.tv) that automatically generates a support ticket and instantly notifies our team. Access to a live CASTUS representative from 9am to 5pm PST (800.215.3880). ‘Tech Support Connect’ connection for a technician to log in and troubleshoot. 2 scheduled training sessions annually (training@castus.tv) for new employees, orrefresher courses for existing employees. 2 scheduled in-depth sessions annually (training@castus.tv) with a CASTUStechnician. Access to regular software updates. 1,200.00 1,200.00 CCS-VODABR 1 CASTUS Cloud ServicesVideo On-Demand 4 Profile Adaptive Bit-Rate (ABR) CASTUS Cloud Portal for control panel and admin accessEasy upload web interface to CASTUS Cloud (AWS)Auto transcode to Adaptive Bit Rate (ABR)- 4 profilesDetailed analytics for individual videos and batch reportsAbility to index and chapterize live meetings and video filesAccess to download .mp4 HD video files for free'Go Live' Re-stream option to YouTube and Facebook live with login authentication. Front End Video Guide-Easy to navigate home pages with playlists and live categories.Search function with 'smart word' searchAbility to feature videos and playlistsCustomizable home screen and bannerSocial media sharing toolsDesktop and mobile supported interfaces Cloud Specs-CDN for live streaming (*1TB Bandwidth cap per month)Embedable LIVE HLS streams (Live channels)4TB storage limit with file manager (each additional 2TB is $100/mo)Auto transcode to ABR with access to downloadable .mp4 filesOngoing support and updates included Recurring annual renewal- $5,099 5,099.00 5,099.00T CASTUS C4 support, maintenance and updates SUBTOTAL 6,299.00 annual renewal. Also includes CASTUS Cloud Services VOD with ABR and Live Streaming annual renewal. For any questions please contact billing@castus.tv. We appreciate your continued business. TAX 515.00 TOTAL 6,814.00 BALANCE DUE $6,814.00