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HomeMy WebLinkAboutTyler ID Authentication New Online Registration Tip Sheet CITY OF RENTON // TIP SHEET PERMIT PORTAL RE-REGISTRATION COMMUNITY AND ECONOMIC DEVELOPMENT // 4.4.2025 OVERVIEW Due to a system update on our Online Permit Portal, ALL users must re-register. To access all information associated with your account, please re-register with the same email address you have used in the past. Please see below for help with the re-registration process. ACCOUNT CREATION STEPS 1. Click on the “Log in or Register” link in the upper left corner of the screen OR use the “Log in or Register” tile at: permitting.rentonwa.gov. OR 2. This message will ONLY appear if it is your first time accessing the site. Click “Continue”. 3. You will be directed to the log in & account creation screen, select “Create an Account”. PERMIT PORTAL RE-REGISTRATION COMMUNITY AND ECONOMIC DEVELOPMENT // 4.4.2025 // PAGE 2 4. Enter the requested information and click “Sign up”. TIP: For your prior permits to link to the new account, the email address MUST be the same email address used to register before the upgrade. 5. A verification email will be sent to the email address provided. Retrieve and enter the 6-digit code from the verification email and select “Verify”. TIP: Do not close this screen or errors will persist (blank screen and inactive links). Should you accidentally hit the back button or close the screen, close the entire browser and restart the process. PERMIT PORTAL RE-REGISTRATION COMMUNITY AND ECONOMIC DEVELOPMENT // 4.4.2025 // PAGE 3 6. This system will give you an opportunity to select a two-factor security identification method. Select your preferred method, or to continue with email verification, select “Continue”. 7. Existing users will be routed to the portal for normal use. NEW users (or if you used an email address different than your prior log-in email address) will be routed to “Registration Acknowledgement”. If you are routed to Registration Acknowledgement, click “Continue”. PERMIT PORTAL RE-REGISTRATION COMMUNITY AND ECONOMIC DEVELOPMENT // 4.4.2025 // PAGE 4 8. Enter all the requested information. If the “Next” button remained shaded, click away from the fillable information boxes on the screen. The information will register as complete, and the “Next” button will show as dark blue and available to select. 9. Enter the address associated with the account. Click “Submit”. 10. Once you click “Submit”, the account will finalize, and you will be directed to your dashboard. QUESTIONS If you have any further questions, please call us at 425-430-7200. Staff will work with you and our Technical Representative to resolve your issues.