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Human Services Advisory Committee
Meeting Report
Renton City Hall
Council Conference Room, 7th Floor
October 18, 2016 3:00 p.m.
ATTENDANCE: Leslie Anderson,Tina Harris,Amy Koehl,Joanie Howie,Teresa Kenney.
Exeused: Brook Dodd Absent: Shannon Matson,Sheila Houston Staff: Karen Bergsvik, Mark Baldridge, Mark
Santos, Dianne Uteeht
1. Approval of Previous Minutes
2. Exeeutive Direetor of Renton Housin�AuthoritY: Mark Gropper and Assistant Kellee Rodri�uez
■ Overview:This month is their 75t�"'year of helping the Renton community. Participation on the
Renton Community Foundation,Salvation Army and Housing Development Consortium boards.
■ Services provided for the residents of Renton:
o Veterans Compass Center,22 units: 30�0 of ineome for monthly rent(Housing Choice
Vouchers)
o Vision House, 11 units : Domestie Violenee
o YWCA,4 units: Owned by Renton Housing Authority and is operated by YWCA
o DAWN, 6 units: Domestie Abused Women's Network(Project based rental assistance)
o Former Highland Library: will be purchasing the building beginning in 2017 over three
years; Plans for Services/Careers Center in 2017
o Neighborhood House partnership: has a case manager that works in RHA's senior buildings
o Houser Terrace:Senior housing, provides 1,100 pounds of food to seniors in need via a
partnership with Food Lifeline.
o Golden Pines and Cedar River Terrace:5enior Exercise Program
a Hyde Shuttle: Dispatched from Renton Housing Authority central offiee daily
Renton Housing Authority also provides information and referrals to multiple serviees that inelude utility,
evietion, legal,food,clothing and educational assistance.They also provide eomprehensive case management
to the elderly and disabled. Referrals to counseling for both adult and youth is available.
■ Plans for Sunset Neighborhood; library:
o For the Sunset Area Transformation Plan, Renton Housing Authority paid $1,500-$1,600 to
help relocate families. Data shows that children eurrently living in these duplexes have
lower seores in sehool.
Renton Housing Authority constructed Kirkland Avenue Townhomes (Sunset Homes Site
A), 2 units are set aside for Veterans, 16 units are replaeement homes for families of
Sunset Terraee. Families that were reloeated,will have 1�right of refusal to move back
into the eommunity.Sunset Home Site B will be 50 townhomes/apartments, 10 will
primarily for the disabled (funded through the StateJ. Overall Master Site Plan attaehment
shows future developmen�.
Document Reeording Fee: Major source of funding for affordable housing. It is up for renewal through the WA
state legislature. February 2017.
Housing Choice Vouehers are portable.Once a family has a voucher,they can move anywhere in the United
States. Families can be on both the wait list(Renton Housing Authority/King County)whieh make both
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City of Renton Human Services Advisory Committee
November 17, 2015
Page 2
agencies work closely together.Any questions, call Kellee.
3. Housin� Repair Assistance Pro�ram
o Proposed changes in policy:
o New focus an Healthy Housing to minimize the long-term health cost due to living in
unhealthy housing.
o Annual limit for repairs has been increased. Currently limits are set based on
household income, with a maximum of$4,000 per year. New annual limit proposed of
$6,000 per year at the discretion of human services staff.
o The Healthy Housing Program has been allocated$75,000 in CDBG funds for 2017.
o Eligibility Requirements: Clients need to be living in home for 12 months;this is to prevent
people from having repairs done immediately after they purchase a home. If a client's
home is for sale they are ineligible for 90 days.
o We are trying to reach out diverse communities by printing out brochures in Spanish, and
targeting our outreach.
Suggestions were made by members as to how to reach diverse populations.Tina
mentioned 5ergeant Awai,who speaks Spanish and is very involved in the community..
Leslie also mentioned Meadow Crest ECEAP social workers. �
4. Communitv Services Holidav Partv for all boards: Committee agreed to attend Holiday Party on December
6t", 2016 at the Museum; and decided not to meet on December 20t", 2016 HSAC meeting.
5. Human Services Mana�er position status: Karen plans to finish all her projects by December 2016. Plan is
to hire someone in January 2017, which Karen will be able to cross train for one month. Karen is currently
re-writing her job description.
6. Greater Renton Human Services Provider Meetin�: Karen and Lisa Fabetz from Renton Housing Authority
co-chaired the first meeting. Lisa will be responsible for future meetings. First meeting was a success, and
plan to meet every 2 months.
7. Briefin�of 2017 CDBG: CED did not have projects,so funding will go towards Healthy Housing, remodeling
of the Senior Center for ADA improvements, and$25,000 focused on low income residents who want to
start their own business.
Staff reviewed three programs that provide this service, and requested input as to what should be
contained in the RFP. It was decided that it is preferable that the classes be in Renton, but not mandatory.
Members also thought providing bus passes and daycare would be good.
Respectfully submitted,
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Brook Dodd,Chair
Next regulac meeting: November 15,2016, Council Conference room 7th Floor, Renton City Hall
CITY OF RENTON
Community Services Department/Human Services Division
Housing Repair Assistance Program Policies
The Housing Repair Assistance Program (HRAP) strives to provide and promote the maintenance and
rehabilitation of housing in a manner that is conducive to good occupant health. The occupants must
live within Renton city limits, own their home for one year, and earn 80%or less of area median
income as defined by the U.S. Department of Housing and Urban Development (HUD). HRAP is funded
in part by First Financial Northwest Bank.
HRAP affirms the seven principles of a healthy home and starts with people in mind. The initial
assessments and services provided take into consideration the habits and behaviors of those who live in
the home. Solutions must be sustainable.
The Seven Principles of a Healthy Home
KEEP IT DRY- Moisture in homes is linked to a wide range of health problems; from respiratory
problems to creating a favorable environment for mites, rodents, molds, and roaches, all of which are
associated with asthma. HRAP will prioritize repairs to eliminate moisture problems, to minimize mold,
and other problems related to moisture.
KEEP IT CLEAN-A clean home helps ensure that people are not exposed to contaminants and chemicals.
HRAP will use green products in the home, and will help educate the homeowner about the importance
of cleanliness. HRAP will use HEPA furnace filters so that dust, allergens, pollen, dust mites, pet dander,
mildew and mildew spores are eliminated.When carpeting is a trip hazard or very worn, it will be
replaced with flooring that is easier to clean.
KEEP IT PEST-FREE-Studies show that there is a causa) relationship between mice and cockroach
exposure and asthma episodes in children with asthma. HRAP will prevent pests from entering, and will
treat, manage, and monitor to minimize pest activities.
KEEP IT SAFE—Hot water tank earthquake straps, smoke alarms, carbon monoxide alarms, motion
detectors, security lighting, and ramps will be installed. Prevention of falls is a priority; HRAP will make
changes to the home so that a person can feel safer and has less risk of falling. HRAP will install grab
bars in the shower or tub, ensure clients have a place to sit if needed, and install non-slip surfaces.
Steps will have handrails and adequate lighting.
KEEP IT CONTAMINATE-FREE-Homes have many potentia) contaminant exposure risks, including lead,
radon, pesticides, volatile organic compounds,tobacco smoke, carbon monoxide, and asbestos.
KEEP IT VENTILATED-Studies show that respiratory health is related to access to fresh air. Increasing a
home's fresh air supply reduces moisture, improves air quality, and increases respiratory health. Air
sealing and ventilation through fans will be a priority. HRAP will install, repair, and maintain existing
ventilation systems.
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KEEP IT MAINTAINED—The purpose is to keep the home operating and functioning normally. HRAP does
an assessment of homes initially, and notes the age and general condition of the home and the
plumbing, heating, and electrical systems. A healthy home maintenance checklist will be provided to
the clients.
Due to increased demand and limited resources of the Housing Repair Assistance Program, the
following objectives have been adopted to assist staff in implementing this program. Meeting the
eligibility requirements listed below does not guarantee services will be provided. In order to maximize
the effectiveness of the limited resources that are available, staff will be responsible for applying the
policies set forth below and will make the final determination on the provision of services.
PROGRAM OBJECTIVES
A. Provide and promote the maintenance and rehabilitation of housing to homeowners with household
incomes meeting HUD guidelines
B. Maintain the ability of clients to remain in their own homes and to be independent
C. Minimize the long-term health cost due to living in unhealthy housing
D. Encourage the participation of service providers, the business community, and the residents of
the City of Renton to support healthy homes
E. Strive to have the program clients reflect the most current ethnic demographics of the City of
Renton
ELIGIBILITY REQUIREMENTS
• In order to be considered for services in this program, the applicant must:
o Reside within the Renton city limits.
o Own and reside in the home requiring services for at least 12 months prior to or after
requesting service. The home cannot be for sale* at any time while in the program.
*If the home is found to be for sale during the certification period, services will be
suspended a minimum of 90 days
• The adjusted gross annual income for the household must not exceed the income level by
household size as defined by HUD income guidelines. The applicant will be required to report
the income for all persons over the age of 18 that are members of the household
• If a household is deemed ineligible for services through the normal application process and if
that household's income or family size changes during the year,they can reapply to the program
due to the extenuating circumstance.
o A new application must be submitted. Upon acceptance in the program,the applicant
will be eligible for six months. Maximum expenditure is$2,000. A home assessment
will not be done, and all other program policies apply.
o The applicant must provide documentation for the change in employment, income, or
family size.
o There must be a health or safety need that requires immediate action.
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PROGRAM LIMITATIONS
• Staff may deny services to any home where an unsafe or unhealthy working situation exists.
• Services for condominiums will be for interior work only, unless written permission is provided
to HRAP by the client from the Home Owners Association. Exterior work will be limited to
handrails at entries.
• Services for a multifamily unit will be done only on the unit that is owned and occupied by the
client.
• Services must comply with all Home Owner Associations and/or Manufactured Home Park
policies.
• HRAP serves manufactured homes built in the U.S. after December 31st, 1976, that are labeled,
and certified by the manufacturer to be built in accordance with HUD's Construction and Safety
Standards in effect on the date the home was manufactured.
• HRAP does not provide service to mobile homes that are built prior to December 315Y, 1976.
• Services are offered only for the primary housing structure and utility systems. Services are not
provided for carports, free standing garages, and free standing items, like appliances, circulating
fans, heaters, and lamps.
• Intentional damage to the home will not be covered. The exception is in the case of domestic
violence. Repairs will be made only if the convicted offender is no longer in the home.
• Homes in violation of City of Renton building codes, fire or municipal codes will not receive
services until the code violations are fixed. The Housing Repair Assistance Program may help a
homeowner comply with the code(s), if the services required are within the scope of the
program.
• Financial assistance will not be given to City of Renton residents of mobile home parks to
relocate to other mobile home parks, nor will they be eligible for any service once a mobile
home park has received written notice of an impending sale.
DEFINITIONS
• The program only provides services for single family homes, multi-family homes, condominiums,
and manufactured homes.
• A single-family home is a one family home which is not attached to any other home by any means
except fences, and has a permanent foundation.
• A multifamily home is a one-family home attached to one or more other one-family homes by a
common roof wall or floor.
• A manufactured home is a home built in the U.S. after 1976 that is labeled and certified by the
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manufacturer to be built in accordance with the HUD's Construction and Safety Standards in
effect on the date the home was manufactured.
• A mobile home is a home that is built before 1976 and does not have a label indicating that the
home was built to HUD's Construction and Safety Standards.
REPAIR BUDGET LIMITATIONS
• A maximum of$10,000 per client will be spent every 10 years regardless of the number of
houses the client owns and resides in. Maximum expenditure per client every twelve months is
as follows:
o Annual Limit of$6,000.00 per client starting on their date of certification and ending
one year after that date of certification.
• The distribution of this funding will be at Human Services staff discretion.
• If services are completed by the HRAP staff, the cost of labor, materials and supplies will be
included. If a private contractor is used, the total invoice cost will be included.
USE OF CONTRACTORS
Contractors may be hired for services that need to be addressed immediately if staff is not available,
or if the repair requires tools, licensing, or expertise not available from staff. Contractors will be
required to provide proof of liability insurance and a business license.
SERVICE PRIORITY
Priority for services will be determined by if it is moisture or air quality related, an emergency, a
hardship if the repair is not completed in a timely manner, the scope of work, date of request, and cost.
REFERRALS
Services estimated to exceed the client's maximum expenditure limits will be referred to other
programs, organizations, and agencies. The homeowner will decide whether or not to work with
these organizations. The City will not be liable for any referrals.
JOINT PROJECTS WITH VOLUNTEER GROUPS
• There may be home repair projects done jointly with volunteer groups. Staff will review all
proposed volunteer projects, be responsible for training volunteers and making sure City
volunteer policies are followed. Materials and technical assistance may be provided when an
organization has offered to contribute all or part of the labor.
• HRAP may at times enter into projects with other agencies that provide similar services to
combine resources whether it be in the form of funding or contracting. This is for the purpose
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of providing expanded services that could not covered by only one funding source.
GRIEVANCES
• If the applicant believes program eligibility requirements have been met and services have been
unfairly denied, applicant must submit a written request for review within 30 days of being
notified of the denial. This letter, containing the reasons applicant feels the decision to be in
error, shall be addressed by the Human Services Manager who will review the matter and
respond with a decision within 10 working days of receipt of applicant's letter.
• If services are still denied, the applicant may then request a review by the Human Services
Advisory Committee.This request must also be in writing and received within 20 working days
from the date the review decision was mailed. The Committee will review the issue and make a
determination at their next monthly meeting.
• If the applicant still disagrees with the determination the Community Services Administrator will
review it. The written request for review must be received within 20 working days from the
date the Committee's decision was mailed. The decision of the Community Services
Administrator will be final.
• If a client feels that work was not done satisfactorily,the Housing Repair Coordinator will assess
the work. If a mutually agreed upon solution costs less than the maximum yearly expenditure
per client the repair will be done. If it costs more, the client will be given information as how to
file a claim with the City of Renton.
Staff contacts:
Karen Bergsvik, Human Services Manager, 425-430-6652, kbergsvik@rentonwa.gov
Mark Baldridge, Housing Coordinator, 425-430-6693, mbaldridge@rentonwa.gov
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Healthy Homes
• Why shift from health and safety to healthy homes?
• Healthy homes encompasses health and safety, plus does a lot more
• Safe, healthy housing prevents diseases and injuries
• Health outcomes, like asthma, unintentional injuries linked to
substandard housing
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Housing Repair clients
• In 2015, served 217 households. 170 (78%) are older adults, of which
69 are disabled.
• 170 clients are white.
• Clients are to represent the diversity within the City limits.
• Aging housing stock
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�: Moisture& Mold—mitigate and fix at
source; priority repairs
Keep it Clean:
Program will set example by using green
products and shoe coverings to not introduce
contaminants into the home
HEPA furnace filters will be used instead of
standard filters
Worn carpeting will be replaced with floors f '� ,�
that are easier to dean � �i �
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Pest-free: look for points of entry,seal at
entry points,contract with companies that �
use integrated pest management practices �`���r r��
Safe:focus on fall prevention, and install grab ���� �� � � ���
bars, handrails,adequate lighting � ; �, � � y� , '� � ��°
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Ventilated:Air sealing and ventilation will be �� ,� �
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a priority. Install,repair, maintain existing � N,�� �-�
ventilation systems, including timers on fans, � `� �; �;�,,,/���'�
and moisture meters ; �«�� ���
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Proposed changes
• Raise maximum expenditure from $4000 to $6000
• Do away with arbitrary limits as to how much can be spent on a home
i n a yea r - $750, $2000, a nd $4000
• Service priorities: moisture present, emergency repair, hardship,
scope of work to be done, date of request and cost
Emergencies
• No potable water, unhealthy or undrinkable water, leaking hot water
tank, broken/blocked sewage line, spraying water leak, water from
room penetrating house
• Failed heating system — no electricity; primary source of heat not
working; hazardous electrical system
• Opening in home that allows the weather in, such as broken window,
and/or door or a hole in the roof, wall, or floor
Cu rrent Data-base
• Current Access data-base developed by students 16 years ago
• Has limited capability to track services provided
• Very labor intensive: separate processes for work orders done by city
staff and contractors, limited ability to produce reports, kept
applications and photographs separately from work orders
New data base
• Everything related to the client is in one place: application, work
orders, pictures, notes
• All the work done by City staff will be done electronically — work
orders will be done in the field
• Application will be on-line and will be able to be completed and
submitted on-line
Community Development Block Grant
October 10, 2017
• The City of Renton in 2017: Utilize$631,633 in CDBG funds for King County contractual set-
asides, City planning and administration, public services, Healthy Housing and removal of
architectural barriers at the Renton Senior Activity Center.
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2Q17 IKim,� C�,urnty �C�,mtra�ctual Set- N�,t Applic�bl�e
�sic��es
- General Adrryinistr�tiQrn �6�,133
- �C�pit�l Admimistratic�n �1�,627
- Hausing Sta�bility IPrQ,�r�rr7 � 31,567
- Hausing I��epair Pr�,gr�m 1�6 2�67
Subtc�t�l � 23�,5'�4
City Planning 8� ,4dminis�ra�ion I�ot Applicable � 63,�.33
IPubli��ervi��es: �m�ll B�u�ir��ess B�er��efit to Lovv- �arnd
I�evelcrpm�er�t in IR�er�ta�n Mcr��er�at�-Ilr�com� � �5,�►�1�@
r�esidents
Capi�al P"rc�jects:
- Heal�hy Housing P'r�p��ec� Benefit to I��ow-and �75�,�0�
- A,L?,� Impr�avements at th�e M�pderate-Inc�me
Renton Senic�r Ac�ivity residen�s $�34,606
Center (211 Burn�et� A,venue Rem�aval �of
�I) A�rchitectural Barriers
2�17 T�Tfi►L $ �31�6�3�
Small Business Development is similar to what we are currently funding Ventures for.They offer a
business development class and coaching to low income individuals (primarily refugees and immigrants)
to start their own businesses. We have to do a RFP for this project, and need to decide if we want the
same service offered or something different.
Services provided by Washington Community Alliance for Self-Help (Ventures). Ventures provides
training, coaching and lending services to equip low-income individuals to obtain living wage
employment by launching their own small businesses.The cornerstone of our program is an eight week
business basics course that serves as the entry point for every new participant. We offer graduates of
our basic course a comprehensive tool kit of services that includes 1)three different microloan products
up to$35,000; 2)advanced business and financial training; 3)individual coaching;4)the opportunity to
sell products in our retail store or food truck.
Healthy Housing: this is for the Housing Repair Assistance Program to properly vent 12 homes in the
kitchen, bathroom, and laundry area ($35,000; $2916 per home); replace 6 roofs at a cost of$36,000
($6,000 each); replace 200 furnace filters with HEPA furnace filters, twice per year ($4000).
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Human Services Advisory Committee
Meeting Report
Renton City Hall
Council Conference Room, 7th Floor
October 18, 2016 3:00 p.m.
ATTENDANCE: Leslie Anderson,Tina Harris,Amy Koehl,Joanie Howie,Teresa Kenney.
Exeused: Brook Dodd Absent: Shannon Matson,Sheila Houston Staff: Karen Bergsvik, Mark Baldridge, Mark
Santos, Dianne Uteeht
1. Approval of Previous Minutes
2. Exeeutive Direetor of Renton Housin�AuthoritY: Mark Gropper and Assistant Kellee Rodri�uez
■ Overview:This month is their 75t�"'year of helping the Renton community. Participation on the
Renton Community Foundation,Salvation Army and Housing Development Consortium boards.
■ Services provided for the residents of Renton:
o Veterans Compass Center,22 units: 30�0 of ineome for monthly rent(Housing Choice
Vouchers)
o Vision House, 11 units : Domestie Violenee
o YWCA,4 units: Owned by Renton Housing Authority and is operated by YWCA
o DAWN, 6 units: Domestie Abused Women's Network(Project based rental assistance)
o Former Highland Library: will be purchasing the building beginning in 2017 over three
years; Plans for Services/Careers Center in 2017
o Neighborhood House partnership: has a case manager that works in RHA's senior buildings
o Houser Terrace:Senior housing, provides 1,100 pounds of food to seniors in need via a
partnership with Food Lifeline.
o Golden Pines and Cedar River Terrace:5enior Exercise Program
a Hyde Shuttle: Dispatched from Renton Housing Authority central offiee daily
Renton Housing Authority also provides information and referrals to multiple serviees that inelude utility,
evietion, legal,food,clothing and educational assistance.They also provide eomprehensive case management
to the elderly and disabled. Referrals to counseling for both adult and youth is available.
■ Plans for Sunset Neighborhood; library:
o For the Sunset Area Transformation Plan, Renton Housing Authority paid $1,500-$1,600 to
help relocate families. Data shows that children eurrently living in these duplexes have
lower seores in sehool.
Renton Housing Authority constructed Kirkland Avenue Townhomes (Sunset Homes Site
A), 2 units are set aside for Veterans, 16 units are replaeement homes for families of
Sunset Terraee. Families that were reloeated,will have 1�right of refusal to move back
into the eommunity.Sunset Home Site B will be 50 townhomes/apartments, 10 will
primarily for the disabled (funded through the StateJ. Overall Master Site Plan attaehment
shows future developmen�.
Document Reeording Fee: Major source of funding for affordable housing. It is up for renewal through the WA
state legislature. February 2017.
Housing Choice Vouehers are portable.Once a family has a voucher,they can move anywhere in the United
States. Families can be on both the wait list(Renton Housing Authority/King County)whieh make both
H:�Hurssan Senriees�{��in Pold�r`Ndvi>ary Comm?4k��\2CB26&luman*seevlces Advtsary Carnresi2Ce��QctaP.r�r 2�Sfa�OC72f}].Fi MifIVUY'.F:S.docx
City of Renton Human Services Advisory Committee
November 17, 2015
Page 2
agencies work closely together.Any questions, call Kellee.
3. Housin� Repair Assistance Pro�ram
o Proposed changes in policy:
o New focus an Healthy Housing to minimize the long-term health cost due to living in
unhealthy housing.
o Annual limit for repairs has been increased. Currently limits are set based on
household income, with a maximum of$4,000 per year. New annual limit proposed of
$6,000 per year at the discretion of human services staff.
o The Healthy Housing Program has been allocated$75,000 in CDBG funds for 2017.
o Eligibility Requirements: Clients need to be living in home for 12 months;this is to prevent
people from having repairs done immediately after they purchase a home. If a client's
home is for sale they are ineligible for 90 days.
o We are trying to reach out diverse communities by printing out brochures in Spanish, and
targeting our outreach.
Suggestions were made by members as to how to reach diverse populations.Tina
mentioned 5ergeant Awai,who speaks Spanish and is very involved in the community..
Leslie also mentioned Meadow Crest ECEAP social workers. �
4. Communitv Services Holidav Partv for all boards: Committee agreed to attend Holiday Party on December
6t", 2016 at the Museum; and decided not to meet on December 20t", 2016 HSAC meeting.
5. Human Services Mana�er position status: Karen plans to finish all her projects by December 2016. Plan is
to hire someone in January 2017, which Karen will be able to cross train for one month. Karen is currently
re-writing her job description.
6. Greater Renton Human Services Provider Meetin�: Karen and Lisa Fabetz from Renton Housing Authority
co-chaired the first meeting. Lisa will be responsible for future meetings. First meeting was a success, and
plan to meet every 2 months.
7. Briefin�of 2017 CDBG: CED did not have projects,so funding will go towards Healthy Housing, remodeling
of the Senior Center for ADA improvements, and$25,000 focused on low income residents who want to
start their own business.
Staff reviewed three programs that provide this service, and requested input as to what should be
contained in the RFP. It was decided that it is preferable that the classes be in Renton, but not mandatory.
Members also thought providing bus passes and daycare would be good.
Respectfully submitted,
�. o.. .. ,�.. ,,.,�.� ��„
Brook Dodd,Chair
Next regulac meeting: November 15,2016, Council Conference room 7th Floor, Renton City Hall