HomeMy WebLinkAboutResponse to Notice of Intent From:Holly Henson Fax:(877)814-9175 To: Fax: (425}430-6516 Page 1 of 3 01108/2018 9:22 AM
CITY OF RENTON
JAN 0 8 2018
RECEIVED
FA X CITY CLERK'S OFFICE
Date: 01/08/2018
Pages including cover sheet: 3
.
�• From : Holly Henson
Law Office of Holly Henson
PO Box 1555, �
Bellevue
WA 98009
Phone Phone 12062033259
Fax Number (425) 430-6516 Fax Number (877) 894-9975
•
City of Renton - Response to Notice of Intent to Lien
From:Holly Henson Fax:(877)814-9175 To: Fax: (425)430-6516 Page 2 of 3 Ot/08/2018 9:22 AM
Holly Henson
PO Box 1 bb6
Bellevue, WA 98009
January 6, 2018
VIA FACSIMILE 425-430-6516
City of Renton — Utility Billing
1066 S. Grady Way
Renton, WA 98067
RE: Notice of Intent to Lien, City Ref# 680306
Dear Renton City Utilities Administrator:
I am responding to your Notice of Intent to Lien, dated December 22, 2017 and which I
received on January 5, 2018. For the previous three years, while the City was
managing the billing there were few errors and any resolution was relatively quick and
prompt; the same cannot be said for Republic Services. A quick review of my account
will show timely payments for the entire history of the account. Yet now, the City is
exercising their lien authority on behalf of a private business, a business with no
incentive to resolve any disputes.
I dispute that my account with Republic Services is delinquent due to all of their errors in
accounting, their inability to provide an auditable account history to determine what, if
anything, is owed, and their non-responsiveness to all of my attempts to seek
resolution.
The transition from City of Renton billing to Republic Services was poorly
communicated, if at all, - I received N� communications or announcements of"coming"
changes, or even a notice in the first bill explaining the reasons I was suddenly
receiving a bill from an entity I had never dealt with.
Given the significant due process issues involved with liening an individual's property, I
am surprised that the City would initiate this action on the word of a private entity.
Fram:Holly Henson Fax:(877)814-9175 To: Fax: (425)430-6516 Page 3 of 3 01/08l2018 922 AM
I have cor�tacted Republic Services on multiple occasions in attempting to resolve the
mess they have created with my account. I have received no responses to any of my
communications.
I have been away from my home a good part of the year- My mother recently passed
away in 2017 and I was away at her home, cleaning out —so there was no need for
garbage service, as no one was residing at my home. However, had they continued
billing and not terminated service, I likely would have continued paying even though I
was not at home; but in fact, they did terminate service and did not send any more bills.
Based on the inaction and non-responsiveness of Republic Services to any of my
requests, and based on Republic's termination of my service, I would welcome
assistance from the City of Renton in resolving the mess Republic has created with my
account so that I can resume service.
Thank you,
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Holly Henson, CPA