HomeMy WebLinkAboutSchedule Inspection Online Tipsheet
rentonwa.gov/permitcenter | permittech@rentonwa.gov | 425-430-7215 8/21/2024 Page 1 of 3
CITY OF RENTON Ι PERMIT SERVICES
SCHEDULE INSPECTION ONLINE
City of Renton recommends utilizing the Civic Access Self-Service Portal (CASSP) for scheduling inspections but you can
also request an inspection using the Interactive Voice Response (IVR) system at (425) 430-7202. CASSP allows users to
request, cancel, and view inspections online. Inspections can be scheduled five (5) days in advance and cut off time for
next business day inspections is midnight (12 a.m.) In order to use CASSP, you must be logged in to request an
inspection, which may require registration on the site if not already registered.
FROM THE HOME SCREEN AFTER LOGGING IN:
Select Search on the top Menu bar.
STEP 1:
On the Search drop-down, select Permit
STEP 2:
Enter the permit number in the Permit Number field and click the Search button.
STEP 3:
Your permit results will appear below the search criteria. Select
the permit number link to open the permit details page.
STEP 4:
On the permit details page under Available Actions select the Request
button next to the inspection you wish to schedule. May have to use the
scroll bar to find the inspection you need.
rentonwa.gov/permitcenter | permittech@rentonwa.gov | 425-430-7215 8/21/2024 Page 2 of 3
SCHEDULE INSPECTION ONLINE
STEP 5:
Enter all required fields, Contact Name and Contact Phone (all fields with a red asterisk (*) are required). Select the
*Requested Date (required), if applicable enter any comments you wish to relay to the inspector (Comments/Gate
Code) and click the Submit button. See Day of Inspection section below for how to contact your assigned inspector on
the scheduled inspection day.
CONGRATULATIONS YOUR INSPECTION HAS BEEN SCHEDULED!
The inspection will change color and a green checkmark will indicate that the inspection has been scheduled
successfully. If you return to the permit details page the inspection should be Scheduled under Workflow (blue).
DAY OF INSPECTION
If you would like to speak with the assigned inspector that will perform your inspection to coordinate a window of
availability, on the day of your inspection, you may find your inspector and contact information by clicking on Today’s
Inspections where you will see a list of the scheduled inspections, the assigned Inspector and their phone number.
rentonwa.gov/permitcenter | permittech@rentonwa.gov | 425-430-7215 8/21/2024 Page 3 of 3
SCHEDULE INSPECTION ONLINE
QUESTIONS?
Please contact Permit Services at (425) 430-7215 or by email at permittech@rentonwa.gov.
