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Home My WebLink AboutAddendum - 2Executive Services Department Memorandum DATE:November 15, 2022 TO:Kristi Rowland, Deputy Chief Administrative Officer CC:Young Yoon, Information Technology Director FROM:David Lemenager, Application Support Manager SUBJECT:Annual Renewal of Alvaria CXP Software This memo is in lieu of our standard contract template which allows for signature by both parties. Attached for your review and approval is Amendment No. 2 to CAG-21-268 with Alvaria, Inc. This Amendment authorizes payment of Quote # Q-00176924 in the amount of $680.79 ($618.34 plus tax) for annual maintenance of Alvaria CXP from 12/01/2022 – 11/30/2023. The CED department uses this software for scheduling EnerGov inspections over this IVR phone system. Attached are the following documents: 1. Amendment No. 2 to CAG-21-268 for Quote # Q-00176924 Approved By: _____________________________ Kristi Rowland, Deputy Chief Administrative Officer _____________________________ Date " CAG-21-268, Adden #2-22 Alvaria, Inc. 5 Technology Park Drive, Suite 9 Westford, MA 01886 United States Bolton, Lori lori.bolton@alvaria.com 615-221-6876 phone http://www.aspect.com Quotation #: Q-00176924 Created Date: 9-NOV-2022 Expiration Date: 13-DEC-2022 Proprietary and Confidential Page: 1 of 4 Renewal Statement: City of Renton, Washington - Renewal - 12/1/2022 Account: City of Renton, Washngton Territory: US End-User: City of Renton, Washngton License Type: Perpetual Customer Contact: Kristina Raabe, kraabe@rentonwa.gov Billing Address: City of Renton, 1055 South Grady Way, Renton, WA 98057 Payment Term Net 30 Shipping Address: Renton City Hall, 1055 S Grady Way,Renton, WA 98057 Billing Frequency: Annual Contact Phone: 4254306892 Currency: USD Delivery Email: kraabe@rentonwa.gov Support Start Date: 1-DEC-2022 Support End Date: 30-NOV-2023 Selling Price Education 0.00 Customer Basic Alvaria All Products Annual Learning Subscription 0.00 Maintenance 618.34 Alvaria CXP 618.34 Grand Total (USD) 618.34 Terms and Conditions x General. This Renewal Statement is subject to the terms and conditions set forth in the agreement between "Alvaria, Inc." (hereinafter "Aspect") and "City of Renton, Washngton" dated 4-OCT-2012, as amended (“Agreement”) and as of its execution becomes an Order Document and part of the Agreement. Any inconsistent or additional terms of Customer’s PO are excluded regardless of Aspect accepting the PO for payment. This Renewal Statement automatically expires on the expiration date listed above. After the expiration date, all details and prices are subject to change. An Order Document is non-cancellable. x Investment Protection Plan. Maintenance Support Services purchased under this Order Document are for the term identified and will be delivered in accordance with Aspect’s current support policies available at http://support.alvaria.com/ (login required). The support policies are subject to change at Aspect's discretion; however, Aspect will not materially reduce the level of support services provided for supported software, services, programs or hardware during the period for which fees for Maintenance Support Services have been paid. x Payment. Payments are due and payable Net 30 days from invoice date and no later than the last day of the current Maintenance Support Service term. If required, please email the PO for the renewal to Supportsales.renewals@aspect.com no later than 30 days prior to the expiration of the current term. Please verify the billing contact information to ensure proper receipt of invoice. If changes are required, please email Supportsales.renewals@aspect.com and include your customer name, contact name and renewal number. x Maintenance Support Service will renew automatically for a period equal to the Support Period described in this Renewal Statement, unless either party provides written notice of termination at least 60 days prior to the end of the current Support Period. Aspect may increase the price 5% at the time of auto-renewal. x Prices shown do not include shipping charges or taxes Alvaria, Inc. 5 Technology Park Drive, Suite 9 Westford, MA 01886 United States Bolton, Lori lori.bolton@alvaria.com 615-221-6876 phone http://www.aspect.com Quotation #: Q-00176924 Created Date: 9-NOV-2022 Expiration Date: 13-DEC-2022 Proprietary and Confidential Page: 2 of 4 End of Service System Table System ID Product Version EOSL Date 547942 PROPHECY P20 31-JUL-2024 Alvaria, Inc. 5 Technology Park Drive, Suite 9 Westford, MA 01886 United States Bolton, Lori lori.bolton@alvaria.com 615-221-6876 phone http://www.aspect.com Quotation #: Q-00176924 Created Date: 9-NOV-2022 Expiration Date: 13-DEC-2022 Proprietary and Confidential Page: 3 of 4 Signature Alvaria, Inc. City of Renton, Washngton Signed By: \si2\ Signed By: \si1\ Name: \na2\ Name: \na1\ Title: \ti2\ Title: \ti1\ Date \ds2\ Date: \ds1\ ! " Alvaria, Inc. 5 Technology Park Drive, Suite 9 Westford, MA 01886 United States Bolton, Lori lori.bolton@alvaria.com 615-221-6876 phone http://www.aspect.com Quotation #: Q-00176924 Created Date: 9-NOV-2022 Expiration Date: 13-DEC-2022 Proprietary and Confidential Page: 4 of 4 System ID Description Location Charge Type Qty Version EOSL Date Start Date End Date Net Price Bundle Name: Customer Basic Alvaria All Products Annual Learning Subscription 0.00 Net Education 0.00 System ID Description Location Charge Type Qty Version EOSL Date Start Date End Date Net Price Bundle Name: Alvaria CXP 618.34 547942 Alvaria Prophecy Software Port License City of Renton, Washngton - Renton-WA Maintenance 3 P20 7/31/2024 1-DEC-2022 30-NOV-2023 618.34 Net Maintenance 618.34