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HomeMy WebLinkAboutContract CAG-08-145 U � YQ�'NTU� CITY OF RENTON AGREEMENT FOR SERVICES a ' THIS AGREEMENT is made as of the day of , 2008, between the CITY OF RENTON, a municipal corporation of the State of Washington, hereinafter referred to as "CITY" and Diamond Parking Services LLC hereinafter referred to as "CONTRACTOR", to operate the parking facility at the City Center Garage located at 655 South 2nd Street, Renton, WA, 24 hours a day, 7 days a week, as an independent contractor under the terms and conditions set forth below. The Undersigned is the authorized representative of the above referenced property, hereinafter referred to as "City". There are no zoning or other restrictions that would prohibit the use of the property as a public parking facility. The City and Contractor agree as set forth below. 1. Financial Reporting. The Contractor, will disburse payments for all costs incurred in the operation of the parking facility including, but not limited to: wages and supervision, payroll taxes and benefits, supplies, uniforms, operating repairs, sweeping, cleaning, snow removal, telephone, accounting and data processing, insurance and accident claims, capital costs, monthly permit costs and taxes (other than income taxes) from the net revenues otherwise payable to the City. Expenditures for fixed assets costing in excess of Five Hundred ($500.00) dollars per item will not be made without your prior approval. In the event that gross revenues collected by the Contractor exceeds total expenses paid by the Contractor (including the Contractor's management and incentive fees), a check for the balance will be issued to the City on or before the twenty-fifth (25th) day of the following month. In the event that total expenses paid by the Contractor (including the Contractor's management and incentive fees) exceeds gross revenues collected by the Contractor, the monthly statement issued to the City will indicate the balance due to the Contractor. The City agrees to pay the Contractor any sums due by the tenth (10th) day following the monthly statement (invoice) date. If the total expenses paid by the Contractor exceed the gross revenues it collects on a regular basis, the City agrees to issue the Contractor a current operating fund equal to the expected monthly deficit. The Contractor will provide all material and labor necessary to perform all required Parking Management services described in the Scope of Work which is included with this Agreement as Attachment "F". 2. Changes in Scope of Services. The City, without invalidating the Contract, may order changes in the Services consisting of additions, deletions or modifications, the Contract Sum being adjusted accordingly. Such changes in the work shall be authorized by written Change Order signed by the City and the Contractor. 3. Time of Performance. 24 hours a day, 7 days a week. Parking Management Services for the City Center Garage,Renton 4. Term of Contract. *Ir.6 Term of this Agreement shall be fore period from October 1, 2008, and continuing one year to September30, 2009. Upon its expiration, provided there has been no substantial breach of this agreement by the Contractor, the City will give the Contractor an opportunity to renegotiate a new agreement with fair and equitable terms. Should this agreement expire prior to the execution of a new agreement, the old agreement will continue on a month-to-month basis. S. Contract Sum. In consideration of the Contractor performing the specified Services, the City agrees to pay the Contractor a management fee of S 750.00 per month or 9,000 per year, which will be adjusted annually by the U.S. Department of Labor Bureau of Labor Statistics, Seattle- Tacoma-Bremerton, WA Consumer Price Index. Additionally, as an incentive to maximize revenue P. {{�� and limit expenses, the Contractor will be paid a monthly incentive fee equal to Ten A%) percent I�`� of the net parking revenue generated by the parking. Net parking revenue will be d4ined as total parking revenue, whether collected by the Contractor or the City, less any taxes, assessments or fees on parking, credit card merchant fees and all other costs of operation. 6. Method of Payment. Payment by the City for the Services will only be made after the Services have been performed and a voucher or invoice is submitted in the form specified by the City. Payment will be made thirty (30) days after receipt of such voucher or invoice. The City shall have the right to withhold payment to the Contractor for any work not completed in a satisfactory manner until such time as the Contractor modifies such work so that the same is satisfactory. 8. Warranty. The contractor warrants for itself and all of its employees that they have the requisite training, skill and experience necessary to provide the Services specified in the Scope of Work and are appropriately accredited and licensed by all applicable agencies and governmental entities. 9. Independent Contractor. The Contractor and City agree that the Contractor is an independent contractor with respect to the services provided under this Agreement. Neither the Contractor nor any employee of the Contractor shall be entitled to any benefits accorded to the City employees by virtue of the services provided under this agreement. The Contractor shall be responsible for paying all applicable taxes including income and business taxes. 10. Discrimination Prohibited. The Contractor shall comply with the Fair Practices and Non- discrimination policies set forth by the law and in the City's Affirmative Action Plan and Equal Employment Program. The Contractor shall complete the "Affidavit of Compliance" included in this Agreement as Attachment "A". 11. Assignment and Subcontract. The Contractor shall not assign or subcontract any portion of this Contract without express written consent of the City. 12. Record Keeping and Reporting. The Contractor shall maintain accounts and records which properly reflect all direct and indirect costs expended and services provided in the performance of this Agreement. The Contractor agrees to provide access to any records required by the City. 13. Hold Harmless. The Contractor shall indemnify, defend and hold harmless the City, its officers, agents, employees and volunteers, from and against any and all claims, including claims from third parties, losses or liability, or any portion thereof, including attorneys fees and costs, Parking Management Services for the City Center Garage,Renton arising from injury or death``` 11persons, including injuries, sickness, disuse or death to Contractor's own employees, or damage to property occasioned by a negligent act, omission or failure of the Contractor. The Contractor waives any immunity that may be granted to it under the Washington State Industrial Insurance Act, Title 51 RCW, which waiver has been mutually negotiated. 14. Dispute Resolution. Any dispute or disagreement arising between the Parties in connection with this Agreement shall first be attempted to be settled by the authorized representatives of each Party. The representative for the City is the Facilities Director or his designee. The authorized representative for the Contractor is the President or his designee. Unresolved disputes can be submitted to the Community Services Administrator whose decision shall be final. 15. Termination. In the event of substantial breach of this agreement by either of the parties, the other party may cancel the agreement with Forty Five (45) days advance written notice. The City retains the right to negotiate with the Contractor, if satisfied with performance. 16. Renton Business License. Prior to signing a contract, the Contractor agrees to purchase a City of Renton Business License and maintain the license in full force and effect throughout the work of the project. License may be purchased from the City Clerk located in the City of Renton Municipal Building, 200 Mill Avenue South, Renton, WA. 17. Insurance. The Contractor shall maintain throughout the duration of this contract the following insurance requirements: General Liability insurance in the amount of$1,000,000 per occurrence/$2,000,000 aggregate; Automobile Liability in the amount of$1,000,000 per accident; and proof of Workers' Compensation coverage. The City of Renton will be name as a Primary and Non-Contributory Additional Insured on the insurance policy and an endorsement stating such shall be provided. 18. Bonding. The Contractor shall secure and maintain in force throughout the duration of this contract a Dishonesty/Maintenance Service Bond in the amount of$25,000 for each employee working at the City facility. 19. Compliance with Laws. The Contractor and all of the Contractor's employees shall perform the services in accordance with all applicable federal, state, county and city laws, codes and ordinances. 20. Consent to Hire Contractor Employees City agrees that during this agreement, and for a period of two years following its termination or expiration, not to hire or have in the employ of the City in any capacity, nor retain as an independent contractor, any employee, former employee or any person working for Contractor, without its prior written consent. 21. Exhibits to Agreement. The following exhibits are attached to this contract and incorporated herein by this reference: Attachment A : Affidavit of Compliance Attachment B : City of Renton Insurance Information Form Attachment C : City of Renton Insurance Endorsement Form Parking Management Services for the City Center Garage,Renton Attachment D : Cont`Tetor's Certificate of Insurance `awl Attachment E : Contractor's Rate Schedule Attachment F : Scope of Work This Agreement is entered into as of the day and year written above. CONTRACTORY OF RENTON SERVICES LLC ! Signature JONATHON DIAMOND Denis Law, Mayor. City of Renton Printed Name and Title MANAGER Attest: // 91-2025989 Rei'(/ t4l ez V. 41a Bonnie I . Walton, City Clerk Jon.Diamond@DiamondParking.com Parking Management Services for the City Center Garage,Renton CITY OF RENTON �' FAIR PRACTICES POLICY �u 1VT AFFIDAVIT OF COMPLIANCE Diamond Parking Services LLC hereby confirms and declares that (Name of contractor/subcontractor/consultant) I. It is the policy of Diamond Parking Service LLC to offer equal (Name of contractor/subcontractor/consultant) opportunity to all qualified employees and applicants for employment without regard to the race,creed,color, sex, national origin, age, disability or veteran status. H. Diamond Parking Services LLC complies with all applicable (Name of contractor/subcontractor/consultant) federal, state and local laws governing non-discrimination in employment. II. When applicable,Diamond Parking Services LLC will seek out and (Name of contractor/subcontractor/consultant) negotiate with minority and women contractors for the award of subcontracts. Robert L. Turley Print Agent/Representative's Name CFO/Secretary Print Agent/Representative's Title aqlut ,L.� Agent/Representative's Signatu August 13,2008 Date Signed Instructions: This document MUST be completed by each contractor, subcontractor and consultant. Include or attach this document(s)with the contract. C:\Documents and Settings\TURLEY\Local Settings\Temporary Internet Files\OLKF\Affidavit-City of Renton.doc\FORM:0/0001/August 14, 1997 o�� oma ✓ City of Renes Human Resources & Risk Management Department Insurance Information Form FOR: Diamond Parking,Inc. PROJECT NUMBER: STAFF CONTACT: Certificate of Insurance indicates the coverages/limits specified in ® Yes ❑ No contract? Are the following coverages and/or conditions in effect? ® Yes ❑ No The Commercial General Liability policy form is an ISO 1993 ® Yes ❑ No Occurrence Form or Equivalent? (If no,attach a copy of the policy with required coverages clearly identified) CG 0043 Amendatory Endorsement provided?* ® Yes ❑ No General Aggregate provided on a'per gr �etllt�u{�-fig 3}-'�* ® Yes ❑ No Additional Insured wording provided?* ® Yes ❑ No Coverage on a primary basis and non-contributing basis?* ® Yes ❑ No Waiver of Subrogation Clause applies?* ® Yes ❑ No Severability of Interest Clause (Cross Liability)applies? ® Yes ❑ No Notice of Cancellation/Non-Renewal ® Yes ❑ No amended to 45 days per RCW 48.18.290?* *To be shown on certificate of insurance* AM BEST'S RATING FOR CARRIER GL A**XV Auto A++XV Umb A+SV Professional N/A This Questionnaire is issued as a matter of information. This questionnaire is not an insurance policy and does not amend, extend or alter the coverage afforded by the policies indicated on the attached CERTIFICATE OF INSURANCE. The CITY OF RENTON, at its option, shall obtain copies of the policies and/or specific declaration pages FROM awarded bidder prior to execution of contract, Scott G Briscoe Agency/Broker Completed By(T a or Print Name) Lovsted Worthington,LLC Address Completed By(Signature) P O Box 607,Bothell,WA 98041 440 - -F-A0 Name of person to contact Telephone Number NOTE: THIS QUESTIONNAIRE MUST BE COMPLETED FOR EACH LINE OF COVERAGE AND ATTACHED TO CERTIFICATE OF INSURANCE ATTACHMENT D CONTRACTOR'S CERTIFICATE OF INSURANCE Parking Management Services for the City Center Garage,Renton ACORD CERTIFICATE OF LIABILITY INSURAIII OP ID JL DATE(MM/DD/YYYY) DIAMO01 1 07/31/08 PRODUCER *11 1111111111011' THIS CERTIFICATE IS ED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Lovsted-Worthington LLC HOLDER.THIS CERTIFICATE DOES NOT AMEND,EXTEND OR P.O. Box 607 ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. Bothell WA 98041 Phone: 425-486-1291 Fax:425-486-6140 INSURERS AFFORDING COVERAGE NAIC# INSURED INSURER A: Chubb Custom INSURER B: Federal Insurance Company Diamond Parking Services, LLC Diamond Parking, Inc INSURER C: Scottsdale Insurance Company 605 First Ave Suite 600 INSURER D: Seattle WA 98104-2224 INSURER E: COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. IN 'LTR NSR TYPE OF INSURANCE POLICY NUMBER DIL1199/DD/YY E POLICY MM/DD/YY)ON LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 A X COMMERCIAL GENERAL LIABILITY 79572244 07/15/08 07/15/09 PREMISES(Eaoc urence) $ 100,000 CLAIMS MADE OCCUR MED EXP(Any one person) $Excluded PERSONAL&ADV INJURY $ 1,000,000 X Employers Liab GENERALAGGREGATE s2,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OP AGG s2,000,000 POLICY PRO LOC JECT AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ 1,000,000 B ANY AUTO 73547935 07/15/08 07/15/09 (Ea accident) X ALL OWNED AUTOS BODILY INJURY $ SCHEDULED AUTOS (Per person) X HIRED AUTOS BODILY INJURY $ X NON-OWNED AUTOS (Per accident) PROPERTY DAMAGE $ (Per accident) GARAGE LIABILITY AUTO ONLY-EA ACCIDENT $ A ANY AUTO 79572244 07/15/08 07/15/09 OTHER THAN EA ACC $ 1,000,000 �XGarage Liab. AUTO ONLY. AGG s2,000,000 EXCESSIUMBRELLA LIABILITY EACH OCCURRENCE $ 5,000,000 C X OCCUR F-1CLAIMSMADE XLS0053267 07/15/08 07/15/09 AGGREGATE $5,000,000 DEDUCTIBLE $ RETENTION $ $ TAITH- WORKERS COMPENSATION AND TORY LIMITS ER A EMPLOYERS'LIABILITY 79572244 07/15/08 07/15/09 E.L.EACH ACCIDENT $ 1 000 000 ANY PROPRIETOR/PARTNER/EXECUTIVE r r OFFICER/MEMBER EXCLUDED? WASHINGTON STOP GAP E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under SPECIAL PROVISIONS below E.L.DISEASE-POLICY LIMIT $ 1,000,000 OTHER B Garagekeepers 79572244 07/15/08 07/15/09 Per Veh. $150,000 , Legal LiabilityPer Loc. $1,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/EXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL PROVISIONS Re: City Center Garage - 655 South 2nd Street, Renton, WA. City of Renton is included as Additional Insured as their interest may appear. Coverage provided is primary and non-contributory. CERTIFICATE HOLDER CANCELLATION CITYR01 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,THE ISSUING INSURER WILL ENDEAVOR TO MAIL 45 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT,BUT FAILURE TO DO SO SHALL City of Renton 1055 South Grady Way IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER,ITS AGENTS OR Renton, WA 98057 REPRESENTATIVES. ACORD 25(2001/08) ©ACORD CORPORATION 1988 *"No, *1400 IMPORTANT If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized representative or producer, and the certificate holder, nor does it affirmatively or negatively amend, extend or alter the coverage afforded by the policies listed thereon. ACORD 25(2001/08) NNW, Attachment E Contractors Rate Schedule Contractor a management fee of S 750.00 per month or S 9,000 per year which will be adjusted annually by the U.S. Department of Labor Bureau of Labor Statistics,Seattle-Tacoma-Bremerton,WA Consumer Price Index. Contractor will be paid a monthly incentive fee equal to Five(5%)percent of the net parking revenue generated by the parking. Net parking revenue will be defined as total parking revenue,whether collected by the Contractor or the City, less any taxes,assessments or fees on parking,credit card merchant fees and all other costs of operation. Agreement for Seryices,Diamond Parking Services LLC,Parking Management Services for the City Center Garage,Renton,Attachment E NWO, `r✓ Attachement F Scope of Work METHOD OF OPERATION 1. Staffing We propose managing the garage with a route attendant daily to check the garage for permits and payments. Additionally, a manager will be assigned to this location. The manager will be on site daily to provide customer service and oversight of operations. Our managers are available 24 hours a day,seven days a week for any issue arising at the location. 2. Parking Fees We propose a complete paid parking structure allowing for accommodation for Park N Ride custom. Monthly parking, hourly,and daily rates will fluctuate with the market and be under constant review by Diamond Parking management. Daily and hourly customers entering the garage will pay by stall at the electronic pay station, (EPB) machine on the first level, monitors will run reports and check stalls for permits and payments. • Daily Parking Early Bird signs will be placed at the entrance to advertise availability and rates can change daily based on market demand. Restrictions such as, in before 9:00am (maximum 10 hours), will be placed in order to motivate customers to park for the day to maximize revenue.This will also be an avenue to capture higher rates for event parking for local events in the surrounding area. • Hourly Parking Hourly parking rates start at: 0-2 hours$2.00 2-6 hours$4.00 6-10 hours$6.00 10-24 hours$10.00 with minimal fluctuation either seasonally or as the market changes. • Monthly Parking Monthly parking rates will be evaluated as parking demand changes with a goal of increasing rates as the demands in the market increase. Agreements with Park and Ride, Microsoft and other large parking groups will be negotiated with progressive rate increases to allow for the garage to continue to meet and exceed profit expectations. 3. Permits Permits will be issued for monthly parkers who may park anywhere with the exception of the park and ride spaces. Permits will be designated as follows: (P) Park and Ride (M) Microsoft (location number only for monthly parking) Agreement for Services,Diamond Parking Services LLC,Parking Management Services for the City Center Garage,Renton,Attachment F '`.✓' 4. Enforcement Any vehicles parked without payment, permit, or incorrectly parked will receive a violation notice. 5. Equipment Maintenance Diamond Parking will provide maintenance on the existing pay to park Secom EPB. 6. Garage Appearance The attendants will also cover the light maintenance required by the operation,such as cleaning and picking up of trash. Signage instructing customers to pay in advance and where they should pay and display receipt will be recommended. Once we begin operations at the garage,we will closely monitor the traffic and may recommend changes to the operation. At the time when the garage becomes profitable,upgrades to the equipment which will better serve the needs of the garage will be recommended. Agreement for Seryices,Diamond Parking Services LLC,Parking Management Services forth e City Center Garage,Renton,Attachment F CUSTOMER SERVICE Diamond Parking prides itself on the extra services we provide. We understand that our employees are often the first to greet your parkers and the last to bid them "good day." Our actions reflect directly on image of the city. With that in mind,we have extensive policies in place that ensure exceptional customer service and a pleasant transaction between the customer and our employees. What your parkers will notice most are the programs that go above and beyond ordinary garage service. 1. Customer Service Training Having managed the garages locally, our managers have special insight to the needs of Renton City Center Garage,and objectives for the garage. One of the issues vitally important to the City of Renton is the customer service delivered by our attendants. 2. "We Care"Program To help benefit patrons of your parking facility, Diamond Parking will implement our complimentary"We Care" Program. Based on our firm commitment towards customer service,we introduced a unique program called "We Care". This program offers a service to your customers, as well as our landlords,free of charge. The"We Care" Program initially started at our corporate headquarters in Seattle,Washington, and became an immediate success. Diamond Parking will have"We Care"signs posted (as shown below) throughout the facility. All signs have a phone number to call for assistance if a customer: 4 Locks their keys in the car 4 Hasa dead battery # Is out of fuel Hasa flat tire Agreement for Services,Diamond Parking Services LLC,Parking Management Services forth e City Center Garage,Renton,Attachment F +rr,r METHODS OF MEASURING QUALITY OF SERVICE Diamond Parking recognizes that our employees are viewed as an extension of the staff of the City of Renton. For this reason,we have numerous programs to ensure good customer service.We understand that our parking checkers and other staff will reflect directly upon the experience and the impression left with garage patrons. Diamond Parking measures the quality of our service by listening to our customers. We will maintain ongoing communication with your property management team and will continually solicit verbal/written feedback so that we may gauge the quality of service we provide and refine as necessary. 1. Customer Service Audits Diamond Parking employs a number of progressive tools to ensure that customer service is maintained at an exceptional level. One of these tools is a Customer Service Audit,where an employee of Diamond or invited guest(unknown to the garage staff)will tour the facility and report back to Diamond management on several key service factors. The Audit Team also conducts a Customer Service check on the attendants to ensure they operate in a professional,courteous manner. 2. Customer Service Surveys To make sure we are on track with our Customer Service initiatives,we will give the ability to customers to rate our service with anonymous drop boxes in elevator bays, or provide verbiage on customer receipts noting email address or phone number for customers give their opinion of our service.We will provide immediate follow-up to good and bad reviews. 3. Complaint Resolution Diamond Parking treats every customer complaint very seriously. Due to the large volume of customers we serve,occasionally misunderstandings do occur. If a customer is unhappy,we want to know about it and take steps to remedy the situation immediately. Complaints are followed up in writing or with a telephone call. The City Manager handles the majority of these situations when they occur. Our ultimate goal is to see that the customer is satisfied and returns to park another day! Agreement for Services,Diamond Parking Services LLC,Parking Management Services for the City Center Garage,Renton,Attachment F 'w" 4,+ 4. Online Monthly Parking Diamond customers can conveniently find available monthly parking and purchase monthly parking on- line at Diamond's web site. Here is the link for Monthly Parking: http://www.diamondparking.com/monthlyParking/locationSearch aspx FINANCIAL REPORTING AND INFORMATION 1. Internal Auditing The Corporate Offices of Diamond Parking employ an entire independent Auditing Team responsible for conducting internal audits on all aspects of our parking operations. Our experienced auditors frequently conduct audits on large-scale garage operations as well as self-park parking facilities. The Audit Team operates under the direction of our President and works independently from our Operational Management. This is done to ensure that the timing and location of the audits are kept confidential. After an audit is completed,the results are routed throughout the entire corporate management staff. After the Controller reviews the results,they are forwarded to the City Manager in charge of the operation that was audited. Our Audit Team performs a complete audit of each attended location about every six months,or twice per year. Each audit includes a thorough review and consists of: • Cash Audit • Reviewing validation tickets and matching them to the correct tenant • Matching transactions to receipts • Security check on attendant—Did the attendant ask for identification of the auditor and verify with his/her supervisor that an audit is being performed at that facility • Verifying that the attendant is in proper uniform and the booth is clean • Verifying that Time Keeping is accurate • Verifying Petty Cash is accounted for • Auditing all deposits for exact match with Diamond AS400 The audit team also conducts a performance audit of the facility. Items audited include: • Cleanliness of the garage • Appropriate signage • ADA compliance • Adequate striping • Safety hazards • Potential adverse media items • High level customer service Minor discrepancies are reported to the City Manager and the employee's record is noted. A minor discrepancy may consist of the till/pay machine being off by$1.00-$2.00. If a major discrepancy is found, the City Manager is requested to be on site immediately for verification of the discrepancy. Sanctions up to immediate termination of the employee can be implemented depending on the severity of the discrepancy. Audit results are sent to the president of Diamond and then forwarded to the appropriate City Manager. Copies of the audits can be made available to your management team at your request. Agreement for Seryices,Diamond Parking Services LLC,Parking Management Services for the City Center Garage,Renton,Attachment F 2. Cash Handling and Auditing We have worked diligently to perfect our auditing procedures over the past 86 years. Combined with state-of-the-art electronic and automatic revenue control systems incorporated in our equipment,our auditing program ensures maximum revenue collection and control. Our procedures are designed to keep complete and accurate records of all transactions. All revenue control items(tickets, coupons, monthly permits,validation stamps, etc.)are serialized and inventoried daily by the on-site staff. Inventories are checked and reconciled. A copy of each daily summary report will be kept for City of Renton's facilities management. These forms will be available at all times and will be furnished to you at the end of each month. The entire management staff also conducts periodic audits of the facility to bring new and innovative ideas to the operation. DIAMOND BUDGETED SERVICES The following chart includes services Diamond Parking has budgeted in its proposal: Machine Sweeping 1 Time a Month Pressure Washing 1 Time a Year Pick Up Trash Daily Re Stripe As Needed At Start Up, unnumbered stalls Replace Signs As Needed At Start Up We Care As Needed Within 30 minutes Not included in our proposal fee but may be needed during the agreement: Service Frequency (ift i i Repair Concrete As Needed Equipment Upgrade Once Equipment Parts As Needed Utilities(except Phone) As Needed $2500 Claims N/A Only when claims are made Deductible INSURANCE Please note: Diamond Self-Insures for the first$100,000.00,after which,our insurance covers the claim. A deductible of$2500.00 per occurrence is applied as an expense to the garage operation. Agreement for Services,Diamond Parking Services LLC,Parking Management Services forthe City Center Garage,Renton,Attachment F