HomeMy WebLinkAboutContractAGREEMENT FOR HUMAN SERVICES ASSESSMENT AND PLAN
THIS AGREEMENT, dated for reference purposes only asFebruary 1, 2022,is by and between the
City of Renton (the “City”), a Washington municipal corporation, and Kone Consulting, LLC
(“Consultant”), a Washington corporation. The City and the Consultant are referred to collectively
in this Agreement as the “Parties.” Oncefully executed by the Parties, this Agreement iseffective
as of the last date signed by both parties.
1. Scope of Work: Consultant agrees to provide professional services for a human services
assessment and plan as specified in Exhibit A, which is attached and incorporated herein
and may hereinafter be referred to as the “Work.”.
2. Changes in Scope of Work: The City, without invalidating this Agreement, may order
changes to the Workconsisting of additions, deletions or modifications.Any such changes
to the Work shall be ordered by the City in writing and the Compensation shall be
equitably adjusted consistent with the rates set forth inExhibitAor as otherwise mutually
agreed by the Parties.
3. Assignment and Subcontract. Contractor shall not assign or subcontract any portion of
this Agreement without the City of Renton’s prior express written consent. The City is
aware, and Exhibit A to this Agreement contemplates,Christine Moses from Buffalo Cloud
Consulting as subcontractor to Kone Consulting, LLC in this project.
4. Time of Performance: Consultant shall commence performance of the Agreement
pursuant to the schedule(s) set forth in Exhibit . All Work shall be performed by no later
than November 15, 2022.
5. Compensation:
A. Amount. Total compensation to Consultant for Work provided pursuant to this
Agreement shall not exceed $99,000.00, plus any applicable state and local sales
taxes. Compensation shall be paid based upon Work actually performed according to
the rate(s) or amounts specified in Exhibit A. The Consultant agrees that any hourly or
flat rate charged by it for its Work shall remain locked at the negotiated rate(s) unless
otherwise agreed to in writing or provided in Exhibit A. Except as specifically provided
herein, the Consultant shall be solely responsible for payment of any taxes imposed
as a result of the performance and payment of this Agreement.
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B. Method of Payment. On a monthly or no less than quarterly basis during any quarter
in which Workisperformed, the Consultant shall submit a voucher or invoice in aform
specified by the City, including a description of what Work has been performed, the
name of the personnel performing such Work, and any hourly labor charge rate for
such personnel. The Consultant shall also submit a final bill upon completion of all
Work. Payment shall be made by the City for Work performed within thirty (30)
calendar days after receipt and approval by the appropriate City representative of the
voucher or invoice. If the Consultant’s performance does not meet the requirements
of this Agreement, the Consultant will correct or modify its performance to comply
with the Agreement. The City may withhold payment for work that does not meet the
requirements of this Agreement.
C. Effect of Payment. Payment for any part of the Work shall not constitute a waiver by
the City of any remedies it may have against the Consultant for failure of the
Consultant to perform the Work or for any breach of this Agreement by the
Consultant.
D. Non-Appropriation of Funds. If sufficient funds are not appropriated or allocated for
payment under this Agreement for any future fiscal period, the City shall not be
obligated to make payments for Work or amounts incurred after the end of the
current fiscal period, and this Agreement will terminate upon the completion of all
remaining Work for which funds are allocated. No penalty or expense shall accrue to
the City in the event this provision applies.
6. Termination:
A. The City reserves the right to terminate this Agreement at any time, with or without
cause by giving ten(10) calendar days’ notice to the Consultant in writing. In the event
of such termination or suspension, all finished or unfinished documents, data, studies,
worksheets, models and reports, or other material prepared by the Consultant
pursuant to this Agreement shall be submitted to the City, if any are required as part
of the Work.
B. In the event this Agreement is terminated by the City, the Consultant shall be entitled
to payment for all hours worked to the effective date of termination, less all payments
previously made. If the Agreement is terminated by the Cityafter partial performance
of Work for which the agreed compensation is a fixed fee, the City shall pay the
Consultant an equitable share of the fixed fee. This provision shall not prevent the
City from seeking any legal remedies it may have for the violation or nonperformance
of any of the provisions of this Agreement and such charges due to the City shall be
deducted from the final payment due the Consultant. No payment shall be made by
the City for any expenses incurred or work done following the effective date of
termination unless authorized in advance in writing by the City.
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7. Warranties And Right To Use Work Product: Consultant represents and warrants that
Consultant will perform all Work identified in this Agreement in a professional and
workmanlike manner and in accordance with all reasonable and professional standards
and laws. Compliance with professional standards includes, as applicable, performing the
Work in compliance with applicable City standards or guidelines (e.g. design criteria and
Standard Plans for Road, Bridgeand Municipal Construction). Professional engineers shall
certify engineering plans, specifications, plats, and reports, as applicable, pursuant to
RCW 18.43.070. Consultant further represents and warrants that all final work product
created for and delivered to the City pursuant to this Agreement shall be the original work
of the Consultant and free from any intellectual property encumbrance which would
restrict the City from using the work product. Consultant grants to the City a non-
exclusive, perpetual right and license to use, reproduce, distribute, adapt, modify, and
display all final work product produced pursuant to this Agreement. The City’s or other’s
adaptation, modification or use of the final work products other than for the purposes of
this Agreement shall be without liability to the Consultant. The provisions of this section
shall survive the expiration or termination of this Agreement.
8. Record Maintenance: The Consultant shall maintain accounts and records, which
properly reflect all direct and indirect costs expended and Work provided in the
performance of this Agreement and retain such records for as long as may be required by
applicable Washington State records retention laws, but in any event no less than six
years after the termination of this Agreement. The Consultant agrees to provide access
to and copies of any records related to this Agreement as required by the City to audit
expenditures and charges and/or to comply with the Washington State Public Records Act
(Chapter 42.56 RCW). The provisions of this section shall survive the expiration or
termination of this Agreement.
9. Public Records Compliance: To the full extent the City determines necessary to comply
with the Washington State Public Records Act, Consultant shall make a due diligent search
of all records in its possession or control relating to this Agreement and the Work,
including, but not limited to, e-mail, correspondence, notes, saved telephone messages,
recordings, photos, or drawings and provide them to the City for production. In the event
Consultant believes said records need to be protected from disclosure, it may, at
Consultant’s own expense, seek judicial protection. Consultant shall indemnify, defend,
and hold harmless the City for all costs, including attorneys’ fees, attendant to any claim
or litigation related to a Public Records Act request for which Consultant has responsive
records and for which Consultant has withheld records or information contained therein,
or not provided them to the City in a timely manner. Consultant shall produce for
distribution any and all records responsive to the Public Records Act request in a timely
manner, unless those records are protected by court order. The provisions of this section
shall survive the expiration or termination of this Agreement.
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10. Independent Contractor Relationship:
A. The Consultant is retained by the City only for the purposes and to the extent set forth
in this Agreement. The nature of the relationship between the Consultant and the City
during the period of the Work shall be that of an independent contractor, not
employee. The Consultant, not the City, shall have the power to control and direct the
details, manner or means of Work. Specifically, but not by means of limitation, the
Consultant shall have no obligation to work any particular hours or particular
schedule, unless otherwise indicated in the Scope of Work or where scheduling of
attendance or performance is mutually arranged due to the nature of the Work.
Consultant shall retain the right to designate the means of performing the Work
covered by this agreement, and the Consultant shall be entitled to employ other
workers at such compensation and such other conditions as it may deem proper,
provided, however, that any contract so made by the Consultant is to be paid by it
alone, and that employing such workers, it is acting individually and not as an agent
for the City.
B. The City shall not be responsible for withholding or otherwise deducting federal
income tax or Social Security or contributing to the State Industrial Insurance
Program, or otherwise assuming the duties of an employer with respect to Consultant
or any employee of the Consultant.
C. If the Consultant is a sole proprietorship or if this Agreement is with an individual, the
Consultant agrees to notify the City and complete any required form if the Consultant
retired under a State of Washington retirement system and agrees to indemnify any
losses the City may sustain through the Consultant’s failure to do so.
11. Hold Harmless: The Consultant agrees to release, indemnify, defend, and hold harmless
the City, elected officials, employees, officers, representatives, and volunteers from any
and all claims, demands, actions, suits, causes of action, arbitrations, mediations,
proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees,
penalties, expenses, attorney’s or attorneys’ fees, costs, and/or litigation expenses to or
by any and all persons or entities, arising from, resulting from, or related to the negligent
acts, errors or omissions of the Consultant in its performance of this Agreement or a
breach of this Agreement by Consultant, except for that portion of the claims caused by
the City’s sole negligence.
Should a court of competent jurisdiction determine that this agreement is subject to RCW
4.24.115, (Validity of agreement to indemnify against liability for negligence relative to
construction, alteration, improvement, etc., of structure or improvement attached to real
estate…) then, in the event of liability for damages arising out of bodily injury to persons
or damages to property caused by or resulting from the concurrent negligence of the
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Consultant and the City, its officers, officials, employees and volunteers, Consultant’s
liability shall be only to the extent of Consultant’s negligence.
It is further specifically and expressly understood that the indemnification provided in
this Agreement constitute Consultant’s waiver of immunity under the Industrial
Insurance Act, RCW Title 51, solely for the purposes of this indemnification. The Parties
have mutually negotiated and agreed to this waiver. The provisions of this section shall
survive the expiration or termination of this Agreement.
12. Gifts and Conflicts: The City’s Code of Ethics and Washington State law prohibit City
employees from soliciting, accepting, or receiving any gift, gratuity or favor from any
person, firm or corporation involved in a contract or transaction. To ensure compliance
with the City’s Code of Ethics and state law, the Consultant shall not give a gift of any kind
to City employees or officials. Consultant also confirms that Consultant does not have a
business interest or a close family relationship with any City officer or employeewho was,
is, or will be involved in selecting the Consultant, negotiating or administering this
Agreement, or evaluating the Consultant’s performance of the Work.
13. City of Renton Business License: Unless exempted by the Renton Municipal Code, t
Consultant shall obtain a City of Renton Business License prior to performing any Work
and maintain the business license in good standing throughout the term of this
agreement with the City.
Information regarding acquiring a city business license can be found at:
https://www.rentonwa.gov/Tax
Information regarding State business licensing requirements can be found at:
https://dor.wa.gov/doing-business/register-my-business
14. Insurance: Consultant shall secure and maintain:
A. Commercial general liability insurance in the minimum amounts of $1,000,000 for
each occurrence/$2,000,000 aggregate for the Term of this Agreement.
B. In the event that Work delivered pursuant to this Agreement either directly or
indirectly involve or require Professional Services, Professional Liability, Errors and
Omissions coverage shall be provided with minimum limits of $1,000,000 per
occurrence. "Professional Services", for the purpose of this section, shall mean any
Work provided by a licensed professional or Work that requires a professional
standard of care.
C. Workers’ compensation coverage, as required by the Industrial Insurance laws of the
State of Washington, shall also be secured.
D. Commercial Automobile Liability for owned, leased, hired or non-owned, leased, hired
or non-owned, with minimum limits of $1,000,000 per occurrence combined single
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limit, if there will be any use of Consultant’s vehicles on the City’s Premises by or on
behalf of the City, beyond normal commutes.
E. Consultant shall name the City as an Additional Insured on its commercial general
liability policy on a non-contributory primary basis. The City’s insurance policies shall
not be a source for payment of any Consultant liability, nor shall the maintenance of
any insurance required by this Agreement be construed to limit the liability of
Consultant to the coverage provided by such insurance or otherwise limit the City’s
recourse to any remedy available at law or in equity.
F. Subject to the City’s review and acceptance, a certificate of insurance showing the
proper endorsements, shall be delivered to the City before performing the Work.
G. Consultant shall provide the City with written notice of any policy cancellation, within
two (2) business days of their receipt of such notice.
15. Delays: Consultant is not responsible for delays caused by factors beyond the
Consultant’s reasonable control. When such delays beyond the Consultant’s reasonable
controloccur, the City agrees the Consultant is not responsible for damages, nor shall the
Consultant be deemed to be in default of the Agreement.
16. Successors and Assigns: Neither the City nor the Consultant shall assign, transfer or
encumber any rights, duties or interests accruing from this Agreement without the
written consent of the other.
17. Notices: Any notice required under this Agreement will be in writing, addressed to the
appropriate party at the address which appears below (as modified in writing from time
to time by such party), and given personally, by registered or certified mail, return receipt
requested, by facsimile or by nationally recognized overnight courierservice. Time period
for notices shall be deemed to have commenced upon the date of receipt, EXCEPT
facsimile delivery will be deemed to have commenced on the first business day following
transmission. Email and telephone may be used for purposes of administering the
Agreement, but should not be used to give any formal notice required by the Agreement.
CITY OF RENTON
Hannah Bahnmiller
1055 South Grady Way
Renton, WA 98057
Phone: (425) 430-7262
hbahnmiller@rentonwa.gov
CONSULTANT
Alicia Kone
23632 Highway 99, Suite F #225
Edmonds, WA 98026
Phone: (855) 981-5663
alicia.kone@koneconsutling.com
18. Discrimination Prohibited: Except to the extent permitted by a bona fide occupational
qualification, the Consultant agrees as follows:
A. Consultant, and Consultant’s agents, employees, representatives, and volunteers
with regard to the Work performed or to be performed under this Agreement, shall
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not discriminate on the basis of race, color, sex, religion, nationality, creed, marital
status, sexual orientation or preference, age (except minimum age and retirement
provisions), honorably discharged veteran or military status, or the presence of any
sensory, mental or physical handicap, unless based upon a bona fide occupational
qualification in relationship to hiring and employment, in employment or application
for employment, the administration of the delivery of Work or any other benefits
under this Agreement, or procurement of materials or supplies.
B. The Consultant will take affirmative action to insure that applicants are employed and
that employees are treated during employment without regard to their race, creed,
color, national origin, sex, age, sexual orientation, physical, sensory or mental
handicaps, or marital status. Such action shall include, but not be limited to the
following employment, upgrading, demotion or transfer, recruitment or recruitment
advertising, layoff or termination, rates of pay or other forms of compensation and
selection for training.
C. If the Consultant fails to comply with any of this Agreement’s non-discrimination
provisions, the City shall have the right, at its option, to cancel the Agreement in
whole or in part.
D. The Consultant is responsible to be aware of and in compliance with all federal, state
and local laws and regulations that may affect the satisfactory completion of the
project, which includes but is not limited to fair labor laws, worker's compensation,
and Title VI of the Federal Civil Rights Act of 1964, and will comply with City of Renton
Council Resolution Number 4085.
19. Miscellaneous:The parties hereby acknowledge:
A. The City is not responsible to train or provide training for Consultant.
B. Consultant will not be reimbursed for job related expenses except to the extent
specifically agreed within the attached exhibits.
C. Consultant shall furnish all tools and/or materials necessary to perform the Work
except to the extent specifically agreed within the attached exhibits.
D. In the event special training, licensing, or certification is required for Consultant to
provide Work he/she will acquire or maintain such at his/her own expense and, if
Consultant employs, sub-contracts, or otherwise assigns the responsibility to perform
the Work, said employee/sub-contractor/assignee will acquire and or maintain such
training, licensing, or certification.
E. This is a non-exclusive agreement and Consultant is free to provide his/her Work to
other entities, so long as there is no interruption or interference with the provision of
Work called for in this Agreement.
F. Consultant is responsible for his/her own insurance, including, but not limited to
health insurance.
G. Consultant is responsible for his/her own Worker’s Compensation coverage as well as
that for any persons employed by the Consultant.
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20. Other Provisions:
A. Approval Authority. Each individual executing this Agreement on behalf of the City
and Consultant represents and warrants that such individuals are duly authorized to
execute and deliver this Agreement on behalf of the City or Consultant.
B. General Administration and Management. The City’s project manager is Hannah
Bahnmiller. In providing Work, Consultant shall coordinate with the City’s contract
manager or his/her designee.
C. Amendment and Modification. This Agreement may be amended only by an
instrument in writing, duly executed by both Parties.
D. Conflicts. In the event of any inconsistencies between Consultant proposals and this
Agreement, the terms of this Agreement shall prevail. Any exhibits/attachments to
this Agreement are incorporated by reference only to the extent of the purpose for
which they are referenced within this Agreement. To the extent a Consultant
prepared exhibit conflicts with the terms in the body of this Agreement or contains
terms that are extraneous to the purpose for which it is referenced, the terms in the
body of this Agreement shall prevail and the extraneous terms shall not be
incorporated herein.
E. Governing Law. This Agreement shall be made in and shall be governed by and
interpreted in accordance with the laws of the State of Washington and the City of
Renton. Consultant and all of the Consultant’s employees shall perform the Work in
accordance with all applicable federal, state, county and city laws, codes and
ordinances.
F. Joint Drafting Effort. This Agreement shall be considered for all purposes as prepared
by the joint efforts of the Parties and shall not be construed against one party or the
other as a result of the preparation, substitution, submission or other event of
negotiation, drafting or execution.
G. Jurisdiction and Venue. Any lawsuit or legal action brought by any party to enforce or
interpret this Agreement or any of its terms or covenants shall be brought in the King
County Superior Court for the State of Washington at the Maleng Regional Justice
Center in Kent, King County, Washington, or its replacement or successor. Consultant
hereby expressly consents to the personal and exclusive jurisdiction and venue of
such court even if Consultant is a foreign corporation not registered with the State of
Washington.
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H. Severability. A court of competent jurisdiction’s determination that any provision or
part of this Agreement is illegal or unenforceable shall not cancel or invalidate the
remainder of this Agreement, which shall remain in full force and effect.
I. Sole and Entire Agreement. This Agreement contains the entire agreement of the
Parties and any representations or understandings, whether oral or written, not
incorporated are excluded.
J. Time is of the Essence. Time is of the essence of this Agreement and each and all of
its provisions in which performance is a factor. Adherence to completion dates set
forth in the description of the Work is essential to the Consultant’s performance of
this Agreement.
K. Third-Party Beneficiaries. Nothing in this Agreement is intended to, nor shall be
construed to give any rights or benefits in the Agreement to anyone other than the
Parties, and all duties and responsibilities undertaken pursuant to this Agreement will
be for the sole and exclusive benefit of the Parties and no one else.
L. Binding Effect. The Parties each bind themselves, their partners, successors, assigns,
and legal representatives to the other party to this Agreement, and to the partners,
successors, assigns, and legal representatives of such other party with respect to all
covenants of the Agreement.
M. Waivers. All waivers shall be in writing and signed by the waiving party. Either party’s
failure to enforce any provision of this Agreement shall not be a waiver and shall not
prevent either the City or Consultant from enforcing that provision or any other
provision of this Agreement in the future. Waiver of breach of any provision of this
Agreement shall not be deemed to be a waiver of any prior or subsequent breach
unless it is expressly waived in writing.
N. Counterparts. The Parties may execute this Agreement in any number of
counterparts, each of which shall constitute an original, and all of which will together
constitute this one Agreement.
IN WITNESS WHEREOF, the Parties have voluntarily entered into this Agreement as of the date
last signed by the Parties below.
[SIGNATURE PAGE TO FOLLOW]
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CITY OF RENTON
By:_____________________________
CONSULTANT
By:____________________________
Armondo Pavone
Mayor
Alicia Kone
President
_____________________________
Date
_____________________________
Date
Approved as to Legal Form
By: __________________________
Shane Maloney
City Attorney
Contract Template Updated 5/21/2021
(approved via email from Patrice Kent on 2/3/22)
2/8/2022
Attest:________________________
Jason Seth, City Clerk
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EXHIBIT A
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Scope of Work
Introduction and Project Team
Koné Consulting (KC) is a woman-owned small-business dedicated to working every
day to solve the social problem of inequity in income and opportunities. With our depth
of knowledge and experience in health and human services at federal, state and local
levels, our purpose is to inspire change and create lasting improvements for our clients
in the government and nonprofit sectors, and in turn, for those they serve.
KC’s background enhances our ability to support this project, and we offer a new way of
thinking about community assessment. To bolster our equity assessment capabilities
and offer a deeper insight into justice, equity, diversity, and inclusion (JEDI), we have
partnered with Ms. Christine Moses from Buffalo Cloud Consulting (BCC). The Koné
team brings the right expertise to successfully support Renton’s assessments and
facilitate an effective implementation plan.
The core Koné team members working on this assessment are:
Oswaldo Urdapilleta, PhD, Co-Principal Director (Corporate Title: Principal
Researcher, Koné Consulting): Dr. Urdapilleta is a seasoned researcher with over 20
years of domestic and international research experience. He has conducted extensive
research, program and strategic assessments, and evaluations for multiple U.S.
government agencies at the federal, state and local government. He contributed to the
Feeding America Needs Landscape and is working with Colorado’s Office of New
Americans on an assessment of access for immigrants to public benefits. He will lead
the first phase of the project (the Human Services and Equity Assessment) and will
make himself available to the city team and will provide support as needed. He is based
in Washington DC.
Alicia Koné, MA, Co-Project Director and Co-Facilitator (Corporate Title: President
and Owner of Koné Consulting):Ms. Koné has led and conducted several needs
assessments in Washington state and local governments as well as in other states on
health and human services. She is a trained Liberating Structures facilitator and
organizational development expert. She will contribute to instrument development in the
first phase of the project (Human Services and Equity Assessment) and lead the second
phase, the Human Services Implementation Plan. She will make herself available to the
city team and will provide support as needed. She will ensure that best practices and
quality standards are met on the deliverables for the City of Renton. She is based in
Edmonds, Washington.
Christine Moses, Equity Subject Matter Expert and Co-Facilitator (Independent
Consultant, BCC): Ms. Moses is an award-winning communicator and expert
consultant working with government agencies such as the Oregon Department of
Veteran’s Affairs, the Oregon Department of Transportation, and the College of
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Gresham, in addition to various school districts on the high-risk issues of equity,
diversity, inclusion, belonging, community engagement, and communications. She has
more than 20 years of experience leading organizations through the strategic planning
process with a decade of experience bringing equity, diversity, ability, inclusion,
othering, and belonging into those critical conversations. She is pursuing her doctorate
in educational equity at the University of Oregon. She will bring a JEDI lens to
instrument development, research findings and workshop facilitation. She is based in
Lake Oswego, OR.
Rebecca Sevin, PhD Candidate, Research Associate (Corporate Title: Associate
Consultant): Ms. Sevin holds a Master of Arts in sociology and is a former adjunct
professor who taught sociology and gender and women’s studies at Western Michigan
University for eight years. During that time, she worked on several non-profit and
government projects for the Kercher Center for Social Research, including as principal
researcher and research team supervisor. She is a multi-method researcher with
experience in semi-structured interviews, focus groups, survey design, and regression
analysis. Ms. Sevin will be contributing to the development of research instruments,
data analysis, and report writing. She is based in Lakewood, WA.
Tom McQueeny and Isaac Koné, Project Assistants: Mr. McQueeny and Mr. Koné
will provide project assistance such as meeting coordination and scheduling, IT/tech
support, research and graphics support, and editorial support of documents and other
deliverables.
Other administrative and research staff will contribute to the project as needed.
Phase 1: Human Services and Equity Assessment
The first phase of work is a thorough scan of the city’s human services
environment through the use of synthesizing existing data and background
materials, conducting interviews, developing and distributing surveys, and
facilitating focus groups, to conduct an equity assessment as described in
further detail below.
Task 1: Project Initiation (to be completed between February 1st and 3rd)
The Koné team will begin our engagement with a project initiation meeting with
representatives of the city / identified project team so we can jump into the work
quickly and customize our approach to the following activities to ensure it meets your
needs. This meeting serves several functions:
1.We will focus on clarifying and refining our approach, roles, and responsibilities.
2.We will establish project management, status/progress reporting, and
communication practices.
3.We will finalize the schedule, milestones, and deliverables.
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The project initiation meeting is the first of recurring project status meetings to be
held at a mutually agreed upon frequency – typically 30 minutes every other week.
Deliverables:
x Kick-off meeting agenda
x Project status reporting tool for project initiation and recurring status
meetings
Task 2: Rapid Assessment (to be completed between February 3rd and March 14th)
The Koné team will begin the work through a rapid assessment of stakeholders,
existing extant data, and relevant background materials for analysis as a way
to scan the current environment and to understand the city’s policies, procedures,
and metrics.
We will review and analyze data and background materials including but not
limited to:
x socioeconomic demographics and trends of the city including racial,
ethnic, and linguistic characteristics, and identify potential correlations to
human services needs and access to human services;
x ongoing city funding, distribution, and the alignment of the city’s human
services priorities with current needs;
x City of Renton Human Resources Diversity, Equity and Inclusion Tactical
Plan, 2021;
x City of Renton Business Plan 2022-2027 Goals;
x City of Renton Community Needs Assessment for Human Services and
Housing, June 2014; and,
x emergency COVID-19 related funding and distribution
We will also conduct a baseline diversity, equity, and inclusion (DEI) assessment
of the City’s human services using the DEI Spectrum Tool.
Kone will facilitate equity lens sessions with the broader group (human services leaders
and staff from closely aligned departments) to examine documents and processes
discussed above including the baseline data from the Meyer DEI Spectrum Tool . Each
meeting will last 2.0 hours. We will use Renton's equity lens to guide our work1:
1) City of Renton Business Plan and budget documents as appropriate
2) Emergency COVID-19 related funding and Human Services Grant funding and
distribution
3) Baseline data from the Meyer DEI Spectrum Tool
1 Renton Equity Lens
https://p1cdn4static.civiclive.com/UserFiles/Servers/Server_7922657/File/City%20Hall/Executive/Public%
20Affairs/Inclusion/Documents/Renton%20Equity%20Lens%20Process%20&%20Examples%203-6-
19.pdf
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We will use Renton's equity lens when creating the survey questions and focus
group/interview questions and when we are identifying those we engage in this process.
We will also conduct 7 individual (60 minutes) or group interviews (90 minutes)
with key stakeholders to identify direction and focus areas. These stakeholders
will be mutually agreed upon by the project team but could include city leadership,
representatives of the Equity, Housing, and Human Services Department, the
Human Services Manager, members of the Human Services Advisory Committee,
and representatives of critical human services organizations. We take a “pyramid”
approach to stakeholder engagement – beginning with a few and asking
interviewees whom else should be included in the engagement. Upon review of
the findings from interviews, we will update the data collection instruments as
needed.
Deliverables:
x A catalog of data sources and background materials
x A summary of data and synthesized materials
x Interview protocol
x Summary of interview themes
x Summary of equity lens sessions
x A progress report including demographic and funding trends by April
30, 2022,forreview and comment by city staff
Task 3: Survey (to be completed between March 14th and May 31st)
We will conduct a survey with human service agencies that serve Renton
residents to understand service and capacity building needs and selected city
departments and services to help complete the picture. The survey will be
designed using the DEI Spectrum Tool as framework and guided by findings
from the rapid assessment. We will collaborate with the city’s project team
regarding content and deployment to ensure we reach broad spectrum of human
service agencies. We will distribute the survey using a web-based platform which
will be provided in English with the survey response goal of 75% completion. The
survey will not exceed 30 questions – targeting a 20-minute survey. The survey
results will be analyzed to discover findings and guide the focus group approach.
Deliverables:
x Draft Survey
x Final survey
x Raw survey data
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Task 4: 10 Focus Groups (to be completed between May 25th and June 30th)
We will conduct up to 10 focus groups with Renton residents with lived
experiences of human service needs or accessing human services and: i)
chronic or multiple humanservice needs or, ii) experience being marginalized or
underserved. Input from residents with lived experience willhelp further delve
into the “why” behind what we learn from the interviews and survey in previous
tasks and identify possible strategies for addressing service needs and
gaps.
We will work with the city’s project team to finalize the makeup of focus group
participants and work with a select number of community-based organizations –
who will be compensated for their time - to outreach, recruit, and host in-person
options for participation (if appropriate and important to bridge the digital divide
and other barriers). We will host 30-minute planning meetings with each
organization in order to tailor our approach so that it best meets the needs of
those participating.
We will use interpreter services when language access needs are present and
participants willbe compensated for their time, each with a $75 gift card. Additional
compensation is anticipated for those supporting recruitment and facilitation.
Deliverables:
x Focus group outreach and recruitment materials
x Focus group protocol
x Summary of themes from focus groups and quotes from participants
Task 5: Create an Environmental Scan and Equity Assessment (to be
completed between June 15th and July 30th, completed by July 30, 2022)
As the Koné Team is completing its analytical tasks, we will work on an outline with
the city’s project team to have a common expectation of the data outputs and
organization of the analyses. We will facilitate a series of “sense-making”
workshops to discuss what was discovered during data gathering tasks and identify
any items of particular importance to the city that we can emphasize, as well any
outstanding technical aspects of the study that require additional clarification.
These meetings will allow the city and stakeholders to provide direct feedback on
the structure and proposed strategies. Based on the feedback on the draft and
revised draft versions of the report, the Koné team will finalize a document that
provides qualitative and quantitative data to inform decisions with an intentional
focus on equity at both the individual and systemic levels and a description of
priorities, needs, and gaps identified. We will also develop a “gallery walk”
presentation with draft strategies co-created by those with lived experience to
address gaps in human services to be used in the implementation planning
facilitation process.
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Deliverables:
x “Sense-making” workshop agendas
x Human Services and Equity Assessment “Gallery Walk”
presentation with dataand maps, summaries, key findings, and
draft possible strategies
x Draft Human Services and Equity Assessment Document
x Final Human Services and Equity Assessment Document by July 30,
2022
Phase 2: Human Services Implementation Plan
Task 6: Facilitate Planning Process (to be completed between August 1st and
August 26th)
Based upon the results of the qualitative data of interviews and focus groups and
the quantitative data of surveys using the Meyer DEI Spectrum Tool as
framework, the Koné teamwill be able to share draft strategies and co-create an
implementation plan through facilitating group discussions in workshops using
methodology from Liberating Structures and ToP Facilitation Methods as
described in the methodology section.
We will facilitate a series of four, four-hour workshops with stakeholders –
including identified representatives from: 1) City Human Services and leadership,
2) human services organizations,and 3) Renton residents with lived experiences of
human service needs or accessing human services. This will be a smaller subset
of those who participated in data gathering tasks in Phase 1. This approach will
allow for co-creation of an implementation plan by stakeholders to address gaps in
human services and an opportunity to refine the proposed strategies.
Deliverables:
x Workshop agendas
x Summary of outputs from workshops
Task 7: Implementation Plan (to be completed between September 29th
and October 30th, completed by October 30, 2022)
After the workshops are complete, we will work with the city’s project team to
resolve any remaining problematic areas. We will then develop a Human
Services Implementation Plan – including a draft and final version, based on the
assessment that will include the following:
x Draft strategies co-created by stakeholders and those with lived experience to
address gaps in human services and associated city actions.
x How city goals and resources could be better aligned to effectively and
equitably address human service gaps and needs.
x Identification of outreach and engagement plan to continue to refine and
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build support onthe proposed strategies.
x Recommended framework for implementation, monitoring, and accountability.
To build trustwith the community and to provide as much transparency as
possible, we recommend that the city use the Meyer DEI Spectrum Tool as a
dashboard indicator for the work being done within the organization. An annual
review posted on the city website, with evidence demonstrating movement in
each of the areas, will allow community members to track your progress.
Deliverables:
x Draft Implementation Plan
x Final Assessment and Implementation Plan Report
Task 8: Retrospective Meeting (to be completed between October 31st and
November 6th)
As part of our practice of continuous improvement, we conduct a brief
retrospective meeting with the project team at the end of each project. The
purpose of the meeting is to reflect on the work we did together, what worked well,
and where there were opportunities for improvement.
Budget
Phase I: Human Services and Equity
Assessment Start End Hours
Incentive
Costs
Estimated
Costs
1.Project Initiation 1-Feb 4-Feb 12 $ 1,797
2.Rapid Assessment 3-Feb 14-Mar 67 $ 8,436
3.Survey 14-Mar 31-May 62 $ 1,800 $ 9,649
4.Focus Groups 25-May 30-Jun 83 $ 10,700 $ 21,749
5.Create an Environmental Scan and
Equity Assessment 15-Jun 30-Jul 147 $ 21,134
Phase II: Human Services
Implementation Plan
6.Facilitate Planning Process 1-Aug 26-Aug 131 $2,000 $ 21,155
7.Implementation Plan 29-Sep 30-Oct 96 $ 15,081
8.Retrospective 31-Oct 6-Nov 3
Totals $ 14,500 $ 99,000