HomeMy WebLinkAboutContractAGREEMENT FOR CONSULTANT SERVICES TO REVIEW AND
UPDATE INTERNAL SERVICE FUND POLICIES AND PROCESSES
THIS AGREEMENT, dated for reference purposes only as May 17, 2022, is by and between the
City of Renton (the “City”), a Washington municipal corporation, and Management Partners Inc.
(“Consultant”), an Ohio Corporation. The City and the Consultant are referred to collectively in
this Agreement as the “Parties.” Once fully executed by the Parties, this Agreement is effective
as of the last date signed by both parties.
1.Scope of Work: Consultant agrees to provide a review of the City’s internal service fund’s
policies and procedures as specified in Exhibit A, which is attached and incorporated
herein and may hereinafter be referred to as the “Work.”
2.Changes in Scope of Work: The City, without invalidating this Agreement, may order
changes to the Work consisting of additions, deletions or modifications. Any such changes
to the Work shall be ordered by the City in writing and the Compensation shall be
equitably adjusted consistent with the rates set forth in Exhibit A or as otherwise mutually
agreed by the Parties.
3.Time of Performance: Consultant shall commence performance of the Agreement
pursuant to the schedule(s) set forth in Exhibit A. All Work shall be performed by no later
than December 31st, 2022.
4.Compensation:
A.Amount. Total compensation to Consultant for Work provided pursuant to this
Agreement shall not exceed $34,900, plus any applicable state and local sales taxes.
Compensation shall be paid as a flat rate fixed sum based upon Work actually
performed according to the rate(s) or amounts specified in Exhibit A. The Consultant
agrees that any hourly or flat rate charged by it for its Work shall remain locked at the
negotiated rate(s) unless otherwise agreed to in writing or provided in Exhibit A.
Except as specifically provided herein, the Consultant shall be solely responsible for
payment of any taxes imposed as a result of the performance and payment of this
Agreement.
B.Method of Payment. On a monthly or no less than quarterly basis during any quarter
in which Work is performed, the Consultant shall submit a voucher or invoice in a form
specified by the City, including a description of what Work has been performed, the
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name of the personnel performing such Work, and any hourly labor charge rate for
such personnel. The Consultant shall also submit a final bill upon completion of all
Work. Payment shall be made by the City for Work performed within thirty (30)
calendar days after receipt and approval by the appropriate City representative of the
voucher or invoice. If the Consultant’s performance does not meet the requirements
of this Agreement, the Consultant will correct or modify its performance to comply
with the Agreement. The City may withhold payment for work that does not meet the
requirements of this Agreement.
C.Effect of Payment. Payment for any part of the Work shall not constitute a waiver by
the City of any remedies it may have against the Consultant for failure of the
Consultant to perform the Work or for any breach of this Agreement by the
Consultant.
D.Non-Appropriation of Funds. If sufficient funds are not appropriated or allocated for
payment under this Agreement for any future fiscal period, the City shall not be
obligated to make payments for Work or amounts incurred after the end of the
current fiscal period, and this Agreement will terminate upon the completion of all
remaining Work for which funds are allocated. No penalty or expense shall accrue to
the City in the event this provision applies.
5.Termination:
A.The City reserves the right to terminate this Agreement at any time, with or without
cause by giving ten (10) calendar days’ notice to the Consultant in writing. In the event
of such termination or suspension, all finished or unfinished documents, data, studies,
worksheets, models and reports, or other material prepared by the Consultant
pursuant to this Agreement shall be submitted to the City, if any are required as part
of the Work.
B.In the event this Agreement is terminated by the City, the Consultant shall be entitled
to payment for all hours worked to the effective date of termination, less all payments
previously made. If the Agreement is terminated by the City after partial performance
of Work for which the agreed compensation is a fixed fee, the City shall pay the
Consultant an equitable share of the fixed fee. This provision shall not prevent the
City from seeking any legal remedies it may have for the violation or nonperformance
of any of the provisions of this Agreement and such charges due to the City shall be
deducted from the final payment due the Consultant. No payment shall be made by
the City for any expenses incurred or work done following the effective date of
termination unless authorized in advance in writing by the City.
6.Warranties And Right To Use Work Product: Consultant represents and warrants that
Consultant will perform all Work identified in this Agreement in a professional and
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workmanlike manner and in accordance with all reasonable and professional standards
and laws. Compliance with professional standards includes, as applicable, performing the
Work in compliance with applicable City standards or guidelines (e.g. design criteria and
Standard Plans for Road, Bridge and Municipal Construction). Professional engineers shall
certify engineering plans, specifications, plats, and reports, as applicable, pursuant to
RCW 18.43.070. Consultant further represents and warrants that all final work product
created for and delivered to the City pursuant to this Agreement shall be the original work
of the Consultant and free from any intellectual property encumbrance which would
restrict the City from using the work product. Consultant grants to the City a non-
exclusive, perpetual right and license to use, reproduce, distribute, adapt, modify, and
display all final work product produced pursuant to this Agreement. The City’s or other’s
adaptation, modification or use of the final work products other than for the purposes of
this Agreement shall be without liability to the Consultant. The provisions of this section
shall survive the expiration or termination of this Agreement.
7.Record Maintenance: The Consultant shall maintain accounts and records, which
properly reflect all direct and indirect costs expended and Work provided in the
performance of this Agreement and retain such records for as long as may be required by
applicable Washington State records retention laws, but in any event no less than six
years after the termination of this Agreement. The Consultant agrees to provide access
to and copies of any records related to this Agreement as required by the City to audit
expenditures and charges and/or to comply with the Washington State Public Records Act
(Chapter 42.56 RCW). The provisions of this section shall survive the expiration or
termination of this Agreement.
8.Public Records Compliance: To the full extent the City determines necessary to comply
with the Washington State Public Records Act, Consultant shall make a due diligent search
of all records in its possession or control relating to this Agreement and the Work,
including, but not limited to, e-mail, correspondence, notes, saved telephone messages,
recordings, photos, or drawings and provide them to the City for production. In the event
Consultant believes said records need to be protected from disclosure, it may, at
Consultant’s own expense, seek judicial protection. Consultant shall indemnify, defend,
and hold harmless the City for all costs, including attorneys’ fees, attendant to any claim
or litigation related to a Public Records Act request for which Consultant has responsive
records and for which Consultant has withheld records or information contained therein,
or not provided them to the City in a timely manner. Consultant shall produce for
distribution any and all records responsive to the Public Records Act request in a timely
manner, unless those records are protected by court order. The provisions of this section
shall survive the expiration or termination of this Agreement.
9.Independent Contractor Relationship:
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A.The Consultant is retained by the City only for the purposes and to the extent set forth
in this Agreement. The nature of the relationship between the Consultant and the City
during the period of the Work shall be that of an independent contractor, not
employee. The Consultant, not the City, shall have the power to control and direct the
details, manner or means of Work. Specifically, but not by means of limitation, the
Consultant shall have no obligation to work any particular hours or particular
schedule, unless otherwise indicated in the Scope of Work or where scheduling of
attendance or performance is mutually arranged due to the nature of the Work.
Consultant shall retain the right to designate the means of performing the Work
covered by this agreement, and the Consultant shall be entitled to employ other
workers at such compensation and such other conditions as it may deem proper,
provided, however, that any contract so made by the Consultant is to be paid by it
alone, and that employing such workers, it is acting individually and not as an agent
for the City.
B.The City shall not be responsible for withholding or otherwise deducting federal
income tax or Social Security or contributing to the State Industrial Insurance
Program, or otherwise assuming the duties of an employer with respect to Consultant
or any employee of the Consultant.
C.If the Consultant is a sole proprietorship or if this Agreement is with an individual, the
Consultant agrees to notify the City and complete any required form if the Consultant
retired under a State of Washington retirement system and agrees to indemnify any
losses the City may sustain through the Consultant’s failure to do so.
10.Hold Harmless: The Consultant agrees to release, indemnify, defend, and hold harmless
the City, elected officials, employees, officers, representatives, and volunteers from any
and all claims, demands, actions, suits, causes of action, arbitrations, mediations,
proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees,
penalties, expenses, attorney’s or attorneys’ fees, costs, and/or litigation expenses to or
by any and all persons or entities, arising from, resulting from, or related to the negligent
acts, errors or omissions of the Consultant in its performance of this Agreement or a
breach of this Agreement by Consultant, except for that portion of the claims caused by
the City’s sole negligence.
Should a court of competent jurisdiction determine that this agreement is subject to RCW
4.24.115, (Validity of agreement to indemnify against liability for negligence relative to
construction, alteration, improvement, etc., of structure or improvement attached to real
estate…) then, in the event of liability for damages arising out of bodily injury to persons
or damages to property caused by or resulting from the concurrent negligence of the
Consultant and the City, its officers, officials, employees and volunteers, Consultant’s
liability shall be only to the extent of Consultant’s negligence.
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It is further specifically and expressly understood that the indemnification provided in
this Agreement constitute Consultant’s waiver of immunity under the Industrial
Insurance Act, RCW Title 51, solely for the purposes of this indemnification. The Parties
have mutually negotiated and agreed to this waiver. The provisions of this section shall
survive the expiration or termination of this Agreement.
11.Gifts and Conflicts: The City’s Code of Ethics and Washington State law prohibit City
employees from soliciting, accepting, or receiving any gift, gratuity or favor from any
person, firm or corporation involved in a contract or transaction. To ensure compliance
with the City’s Code of Ethics and state law, the Consultant shall not give a gift of any kind
to City employees or officials. Consultant also confirms that Consultant does not have a
business interest or a close family relationship with any City officer or employee who was,
is, or will be involved in selecting the Consultant, negotiating or administering this
Agreement, or evaluating the Consultant’s performance of the Work.
12.City of Renton Business License: Unless exempted by the Renton Municipal Code, the
Consultant shall obtain a City of Renton Business License prior to performing any Work
and maintain the business license in good standing throughout the term of this
agreement with the City.
Information regarding acquiring a city business license can be found at:
https://www.rentonwa.gov/Tax
Information regarding State business licensing requirements can be found at:
https://dor.wa.gov/doing-business/register-my-business
13. Insurance: Consultant shall secure and maintain:
A.Commercial general liability insurance in the minimum amounts of $1,000,000 for
each occurrence/$2,000,000 aggregate for the Term of this Agreement.
B.In the event that Work delivered pursuant to this Agreement either directly or
indirectly involve or require Professional Services, Professional Liability, Errors and
Omissions coverage shall be provided with minimum limits of $1,000,000 per
occurrence. "Professional Services", for the purpose of this section, shall mean any
Work provided by a licensed professional or Work that requires a professional
standard of care.
C.Workers’ compensation coverage, as required by the Industrial Insurance laws of the
State of Washington, shall also be secured.
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D.Commercial Automobile Liability for owned, leased, hired or non-owned, leased, hired
or non-owned, with minimum limits of $1,000,000 per occurrence combined single
limit, if there will be any use of Consultant’s vehicles on the City’s Premises by or on
behalf of the City, beyond normal commutes.
E.Consultant shall name the City as an Additional Insured on its commercial general
liability policy on a non-contributory primary basis. The City’s insurance policies shall
not be a source for payment of any Consultant liability, nor shall the maintenance of
any insurance required by this Agreement be construed to limit the liability of
Consultant to the coverage provided by such insurance or otherwise limit the City’s
recourse to any remedy available at law or in equity.
F.Subject to the City’s review and acceptance, a certificate of insurance showing the
proper endorsements, shall be delivered to the City before performing the Work.
G.Consultant shall provide the City with written notice of any policy cancellation, within
two (2) business days of their receipt of such notice.
14.Delays: Consultant is not responsible for delays caused by factors beyond the
Consultant’s reasonable control. When such delays beyond the Consultant’s reasonable
control occur, the City agrees the Consultant is not responsible for damages, nor shall the
Consultant be deemed to be in default of the Agreement.
15.Successors and Assigns: Neither the City nor the Consultant shall assign, transfer or
encumber any rights, duties or interests accruing from this Agreement without the
written consent of the other.
16.Notices: Any notice required under this Agreement will be in writing, addressed to the
appropriate party at the address which appears below (as modified in writing from time
to time by such party), and given personally, by registered or certified mail, return receipt
requested, by facsimile or by nationally recognized overnight courier service. Time period
for notices shall be deemed to have commenced upon the date of receipt, EXCEPT
facsimile delivery will be deemed to have commenced on the first business day following
transmission. Email and telephone may be used for purposes of administering the
Agreement, but should not be used to give any formal notice required by the Agreement.
CITY OF RENTON
Nate Malone
1055 South Grady Way
Renton, WA 98057
Phone: (425) 430-6936
CONSULTANT
Steve Toler
2107 N First Street, Suite 470
San Jose, CA 95131
Phone: (650) 918-7017
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nmalone@rentonwa.gov stoler@managementpartners.com
17.Discrimination Prohibited: Except to the extent permitted by a bona fide occupational
qualification, the Consultant agrees as follows:
A.Consultant, and Consultant’s agents, employees, representatives, and volunteers
with regard to the Work performed or to be performed under this Agreement, shall
not discriminate on the basis of race, color, sex, religion, nationality, creed, marital
status, sexual orientation or preference, age (except minimum age and retirement
provisions), honorably discharged veteran or military status, or the presence of any
sensory, mental or physical handicap, unless based upon a bona fide occupational
qualification in relationship to hiring and employment, in employment or application
for employment, the administration of the delivery of Work or any other benefits
under this Agreement, or procurement of materials or supplies.
B.The Consultant will take affirmative action to insure that applicants are employed and
that employees are treated during employment without regard to their race, creed,
color, national origin, sex, age, sexual orientation, physical, sensory or mental
handicaps, or marital status. Such action shall include, but not be limited to the
following employment, upgrading, demotion or transfer, recruitment or recruitment
advertising, layoff or termination, rates of pay or other forms of compensation and
selection for training.
C.If the Consultant fails to comply with any of this Agreement’s non-discrimination
provisions, the City shall have the right, at its option, to cancel the Agreement in
whole or in part.
D.The Consultant is responsible to be aware of and in compliance with all federal, state
and local laws and regulations that may affect the satisfactory completion of the
project, which includes but is not limited to fair labor laws, worker's compensation,
and Title VI of the Federal Civil Rights Act of 1964, and will comply with City of Renton
Council Resolution Number 4085.
18.Miscellaneous: The parties hereby acknowledge:
A.The City is not responsible to train or provide training for Consultant.
B.Consultant will not be reimbursed for job related expenses except to the extent
specifically agreed within the attached exhibits.
C.Consultant shall furnish all tools and/or materials necessary to perform the Work
except to the extent specifically agreed within the attached exhibits.
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D.In the event special training, licensing, or certification is required for Consultant to
provide Work he/she will acquire or maintain such at his/her own expense and, if
Consultant employs, sub-contracts, or otherwise assigns the responsibility to perform
the Work, said employee/sub-contractor/assignee will acquire and or maintain such
training, licensing, or certification.
E.This is a non-exclusive agreement and Consultant is free to provide his/her Work to
other entities, so long as there is no interruption or interference with the provision of
Work called for in this Agreement.
F.Consultant is responsible for his/her own insurance, including, but not limited to
health insurance.
G.Consultant is responsible for his/her own Worker’s Compensation coverage as well as
that for any persons employed by the Consultant.
19.Other Provisions:
A.Approval Authority. Each individual executing this Agreement on behalf of the City
and Consultant represents and warrants that such individuals are duly authorized to
execute and deliver this Agreement on behalf of the City or Consultant.
B.General Administration and Management. The City’s project manager is Nate Malone.
In providing Work, Consultant shall coordinate with the City’s contract manager or
his/her designee.
C.Amendment and Modification. This Agreement may be amended only by an
instrument in writing, duly executed by both Parties.
D. Conflicts. In the event of any inconsistencies between Consultant proposals and this
Agreement, the terms of this Agreement shall prevail. Any exhibits/attachments to
this Agreement are incorporated by reference only to the extent of the purpose for
which they are referenced within this Agreement. To the extent a Consultant
prepared exhibit conflicts with the terms in the body of this Agreement or contains
terms that are extraneous to the purpose for which it is referenced, the terms in the
body of this Agreement shall prevail and the extraneous terms shall not be
incorporated herein.
E.Governing Law. This Agreement shall be made in and shall be governed by and
interpreted in accordance with the laws of the State of Washington and the City of
Renton. Consultant and all of the Consultant’s employees shall perform the Work in
accordance with all applicable federal, state, county and city laws, codes and
ordinances.
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F.Joint Drafting Effort. This Agreement shall be considered for all purposes as prepared
by the joint efforts of the Parties and shall not be construed against one party or the
other as a result of the preparation, substitution, submission or other event of
negotiation, drafting or execution.
G.Jurisdiction and Venue. Any lawsuit or legal action brought by any party to enforce or
interpret this Agreement or any of its terms or covenants shall be brought in the King
County Superior Court for the State of Washington at the Maleng Regional Justice
Center in Kent, King County, Washington, or its replacement or successor. Consultant
hereby expressly consents to the personal and exclusive jurisdiction and venue of
such court even if Consultant is a foreign corporation not registered with the State of
Washington.
H.Severability. A court of competent jurisdiction’s determination that any provision or
part of this Agreement is illegal or unenforceable shall not cancel or invalidate the
remainder of this Agreement, which shall remain in full force and effect.
I.Sole and Entire Agreement. This Agreement contains the entire agreement of the
Parties and any representations or understandings, whether oral or written, not
incorporated are excluded.
J.Time is of the Essence. Time is of the essence of this Agreement and each and all of
its provisions in which performance is a factor. Adherence to completion dates set
forth in the description of the Work is essential to the Consultant’s performance of
this Agreement.
K. Third-Party Beneficiaries. Nothing in this Agreement is intended to, nor shall be
construed to give any rights or benefits in the Agreement to anyone other than the
Parties, and all duties and responsibilities undertaken pursuant to this Agreement will
be for the sole and exclusive benefit of the Parties and no one else.
L.Binding Effect. The Parties each bind themselves, their partners, successors, assigns,
and legal representatives to the other party to this Agreement, and to the partners,
successors, assigns, and legal representatives of such other party with respect to all
covenants of the Agreement.
M.Waivers. All waivers shall be in writing and signed by the waiving party. Either party’s
failure to enforce any provision of this Agreement shall not be a waiver and shall not
prevent either the City or Consultant from enforcing that provision or any other
provision of this Agreement in the future. Waiver of breach of any provision of this
Agreement shall not be deemed to be a waiver of any prior or subsequent breach
unless it is expressly waived in writing.
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N. Counterparts. The Parties may execute this Agreement in any number of
counterparts, each of which shall constitute an original, and all of which will together
constitute this one Agreement.
IN WITNESS WHEREOF, the Parties have voluntarily entered into this Agreement as of the date
last signed by the Parties below.
CITY OF RENTON
By:_____________________________
CONSULTANT
By:____________________________
Kari Roller
Finance Administrator
Jerry Newfarmer
President and CEO
_____________________________
Date
_____________________________
Date
Approved as to Legal Form
By: __________________________
Shane Moloney
City Attorney
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EXHIBIT A
SCOPE OF WORK
The City of Renton operates as a non-charter code city under the laws of the State of Washington with a
mayor/council form of government. The City provides a full range of services, including a municipal
airport, waterworks utility, solid waste utility, and a municipal golf course.
The City has established seven ISFs to account for operating and, in some cases, capital replacement
activities that support operating departments in providing services to the community. They are:
1. Equipment Repair and Replacement Fund (ERRF) – used for maintaining and replacing vehicles and
auxiliary equipment.
2. Insurance Fund – provides accounting for self-insurance services to all City departments for property
losses, liability, workers’ compensation and unemployment compensation.
3. Information Technology (IT) Fund – used for providing technology support to operating departments.
4. Facilities Fund – created to identify and account for the City’s facilities maintenance and operating
costs.
5. Communications Fund – used to account for activities associated with community and
intergovernmental relations, internal and external communications needs, media relations and
oversight of the City’s’ website and social media presence.
6. Healthcare Insurance Fund – tracks health care insurance and health care program expenditures and
allocation of those costs to City departments.
7. Law Enforcement Officers’ and Fire Fighters’ Plan 1 (LEOFF1) Retirees Healthcare Insurance Fund –
used to account for self-insurance services for City health care programs provided for the benefit of
LEOFF1 retirees.
The City uses a variety of methods to account for the activities in these funds. All of the funds have
operating costs that include staffing and services and supplies costs. Only the ERRF is currently setting
aside funds for future capital replacement needs, whereas neither the IT nor Facilities funds are
currently recovering those costs.
The methods used to allocate costs to operating departments have become cumbersome and overly
complex. City managers are concerned that the time required to gather and analyze the operating data
required to allocate operating and capital costs is not helpful in demonstrating the costs to operating
departments for the use of those internal services. We understand you are not requesting a cost
allocation plan analysis but would like an independent analysis of methodologies. The goal is to
determine ways that the budgeting and cost allocation methods could be streamlined, apply more
consistent methods across funds where appropriate, and identify opportunities to set aside funds
proactively for capital replacement needs where such methods may help to better plan for and identify
costs associated with providing City services.
The City is contracting separately with Management Partners to conduct an operational review of fleet
operations that includes an assessment of the methods used to allocate costs for operations and fleet
replacement in the ERRF. This proposal will leverage the work being conducted under that separate
agreement and will incorporate the recommendations for that project to inform the analysis of the
other internal service funds.
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Proposed Plan of Work
Based on our experience and our understanding of your needs, we have prepared a plan of work to
achieve the goal of analyzing the City’s ISF methodologies.
Activity 1 – Start Project
Management Partners will begin the project by meeting with you, the Budget Manager, and any other
staff that comprise the project team. The project start-up activity forms the foundation of the
relationship between Management Partners’ team and the City for this engagement. During this initial
meeting, we will confirm project deliverables and due dates to ensure the project is completed on time
and on budget and that our proposed scope of work is aligned precisely to meet your goals. We will
have provided a data request prior to this meeting and will review the material collected by staff to
identify any other data needs. We will then finalize a project workplan and analytical workplan.
We understand that the work associated with this review is in addition to the normal work of the
organization. Our goal is to integrate our activities in a manner that is thoughtful and minimizes
disruption to the City.
Activity 2 – Gather Information
Next, we will begin a careful learning phase to understand the current methods used for budgeting and
recovering the costs of the services provided within the internal service funds. We will be gathering
information from finance/budget office staff and the managers that oversee the services provided
within each of the funds. We will perform the following tasks to gain familiarity with how the City
charges internal departments and other agencies (where applicable) for services provided, and how
replacement costs (if any) are accumulated.
▪ Review budget and other background material. We will review the budget information from the most
recently adopted biennial budget concerning each of the ISFs, including such things as: o Operational
budget and cost allocation methodologies for internal departments and customers of each of the ISF
operations;
o Budget policies that inform the allocation and collection of internal service charges and minimum
reserve requirements that may be established for each ISF;
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o Actuarial analyses used to determine current insurance costs and the costs of claims incurred but not
reported (IBNR);
o Equipment inventory listings, including replacement values, age, and estimated useful lives;
o Funding policies related to acquisition of new equipment, replaced equipment, early replacement and
emergency replacement; and
o Inflationary factors used in projecting future replacement values.
▪ Conduct interviews. Management Partners will interview a total of eight representatives from the
budget/finance office and those that administer the various ISF operations to understand current
policies and practices related to their operations and equipment replacement funding. The interviews
will also help us understand perspectives about strengths and weaknesses of current methods and hear
ideas for improving effectiveness to ensure that funds in the ISFs are sufficient for operational and
capital replacement needs.
▪ Conduct Focus Group. Management Partners will conduct a two-hour focus group with up to ten
representatives from operating departments that rely on the ISF services provided to understand their
perspectives about current methods and hear ideas for improving how the operational and capital
replacement needs in the ISF funds support their delivery of services to the community.
▪ Research best practices. We will draw on our work with other cities and counties across the country to
identify best practices used by similarly situated municipal organizations. That research will allow us to
determine which internal service funding policies and procedures may serve to improve Renton’s
budgeting for its ISFs.
At the conclusion of this activity, we will summarize the results, develop themes, and identify any
additional information-gathering work that will round out our understanding of the City’s ISF budgeting
methods.
Activity 3 – Conduct Analysis
Next, we will analyze the information collected from the above tasks. We will analyze the following:
▪ Operating cost allocation methodologies,
▪ Capital replacement cost opportunities,
▪ Budget policies and practices,
▪ Initial potential fiscal impacts of changes made to methodologies or incorporating capital replacement
costs in internal service charges for applicable funds,
▪ Application of best practices, and
▪ Opportunities to streamline ISF budgeting processes.
We will summarize our observations and preliminary recommendations in a slide deck and review them
with the project team. This will be an opportunity to discuss what we observed and learned from our
analysis and hear feedback about the opportunities for improvement we have identified. This discussion
provides a preview of the issues and recommendations that will be addressed in the project report.
Activity 4 – Report Results
Once we receive feedback about the various recommendations and improvement opportunities, we will
prepare a draft report that includes our analysis and recommendations for actions that will improve the
effectiveness and efficiency of administering the City’s ISFs. We will present the draft for review and
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comment. At the conclusion of the review period we will consider all changes and suggested revisions
and prepare the final report.
Activity 5 – Support Implementation
Management Partners has a strong bias for action. Our reports and resulting recommendations become
tools for setting priorities, and for developing work plans. After completing the project report, we will
prepare a draft Implementation Action Plan incorporating each recommendation in the project report.
The draft action plan sets forth the steps required for implementation, assigns responsibility for action,
and an assigned priority level (immediate, near or long term) for initiating each recommendation.
The action plan is prepared as a draft and becomes final once the director integrates the action steps
into the work plan develops dates for planned completion. The action plan offers an important
management tool for actual implementation of the work reflected in the project report.
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