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HomeMy WebLinkAboutContract , CAG-18-142 ik 140 AGREEMENT FOR WHOLESALE LOCKBOX SERVICES WITH RETAIL LOCKBOX, INC. THIS AGREEMENT, dated Tu 12 , 2018, is by and between the City of Renton (the "City"), a Washington municipal corpo'fation, and Retail Lockbox, Inc. ("Retail Lockbox, Inc." or "Consultant"), a Washington corporation. The City and the Consultant are referred to collectively in this Agreement as the "Parties." Once fully executed by the Parties, this Agreement is effective as of the last date signed by both parties. 1. Scope of Work: Consultant agrees to provide wholesale lockbox services for the City's business tax filings and payments as specified in Exhibit A, which is attached and incorporated herein and may hereinafter be referred to as the "Work." 2. Changes in Scope of Work: The City, without invalidating this Agreement, may order changes to the Work consisting of additions, deletions or modifications. Any such changes to the Work shall be ordered by the City in writing and the Compensation shall be equitably adjusted consistent with the rates set forth in Exhibit A or as otherwise mutually agreed by the Parties. 3. Time of Performance: Consultant shall commence performance of the Agreement pursuant to the schedule(s) set forth in Exhibit A. All Work shall be performed by no later than the date described in Exhibit A. 4. Compensation: A. Amount. Total compensation to Consultant for Work provided pursuant to this Agreement shall not exceed $90,000, plus any applicable state and local sales taxes. Compensation shall be paid based upon Work actually performed according to the rate(s) or amounts specified in Exhibit A. The Consultant agrees that any hourly or flat rate charged by it for its Work shall remain locked at the negotiated rate(s) unless otherwise agreed to in writing or provided in Exhibit A. Except as specifically provided herein, the Consultant shall be solely responsible for payment of any taxes imposed as a result of the performance and payment of this Agreement. B. Method of Payment. On a monthly or no less than quarterly basis during any quarter in which Work is performed, the Consultant shall submit a voucher or invoice in a form specified by the City, including a description of what Work has been performed, the name of the personnel performing such Work, and any hourly labor charge rate for such personnel. The Consultant shall also submit a final bill upon completion of all Work. Payment shall be made by the City for Work performed within ten (10) calendar days after receipt and approval by the appropriate City representative of the voucher or invoice. If the Consultant's performance does not meet the requirements of this Agreement, the Consultant will correct or modify its performance to comply with the Agreement. The City may withhold payment for work that does not meet the requirements of this Agreement. C. Effect of Payment. Payment for any part of the Work shall not constitute a waiver by the City of any remedies it may have against the Consultant for failure of the Consultant to perform the Work or for any breach of this Agreement by the Consultant. D. Non-Appropriation of Funds. If sufficient funds are not appropriated or allocated for payment under this Agreement for any future fiscal period, the City shall not be obligated to make payments for Work or amounts incurred after the end of the current fiscal period, and this Agreement will terminate upon the completion of all remaining Work for which funds are allocated. No penalty or expense shall accrue to the City in the event this provision applies. 5. Termination: A. Either party reserves the right to terminate this Agreement at any time, with or without cause by giving ten (10) calendar days' notice to the other party in writing. In the event of such termination or suspension, all finished or unfinished documents, data, studies, worksheets, models and reports, or other material prepared by the Consultant pursuant to this Agreement shall be submitted to the City, if any are required as part of the Work. B. In the event this Agreement is terminated by the City, the Consultant shall be entitled to payment for all hours worked to the effective date of termination, less all payments previously made. If the Agreement is terminated by the City after partial performance of Work for which the agreed compensation is a fixed fee, the City shall pay the Consultant an equitable share of the fixed fee. This provision shall not prevent the City from seeking any legal remedies it may have for the violation or nonperformance of any of the provisions of this Agreement and such charges due to the City shall be deducted from the final payment due the Consultant. No payment shall be made by the City for any expenses incurred or work done following the effective date of termination unless authorized in advance in writing by the City. 6. Warranties And Right To Use Work Product: Consultant represents and warrants that Consultant will perform all Work identified in this Agreement in a professional and PAGE 2 OF 10 workmanlike manner and in accordance with all reasonable and professional standards and laws. Compliance with professional standards includes, as applicable, performing the Work in compliance with applicable City standards or guidelines (e.g. design criteria and Standard Plans for Road, Bridge and Municipal Construction). Professional engineers shall certify engineering plans, specifications, plats, and reports, as applicable, pursuant to RCW 18.43.070. Consultant further represents and warrants that all final work product created for and delivered to the City pursuant to this Agreement shall be the original work of the Consultant and free from any intellectual property encumbrance which would restrict the City from using the work product. Consultant grants to the City a non-exclusive, perpetual right and license to use, reproduce, distribute, adapt, modify, and display all final work product produced pursuant to this Agreement. The City's or other's adaptation, modification or use of the final work products other than for the purposes of this Agreement shall be without liability to the Consultant. The provisions of this section shall survive the expiration or termination of this Agreement. 7. Record Maintenance: The Consultant shall maintain accounts and records, which properly reflect all direct and indirect costs expended and Work provided in the performance of this Agreement and retain such records for as long as may be required by applicable Washington State records retention laws, but in any event no less than six years after the termination of this Agreement. The Consultant agrees to provide access to and copies of any records related to this Agreement as required by the City to audit expenditures and charges and/or to comply with the Washington State Public Records Act (Chapter 42.56 RCW). The provisions of this section shall survive the expiration or termination of this Agreement. 8. Public Records Compliance: To the full extent the City determines necessary to comply with the Washington State Public Records Act, Consultant shall make a due diligent search of all records in its possession or control relating to this Agreement and the Work, including, but not limited to, e-mail, correspondence, notes, saved telephone messages, recordings, photos, or drawings and provide them to the City for production. In the event Consultant believes said records need to be protected from disclosure, it may, at Consultant's own expense, seek judicial protection. Consultant shall indemnify, defend, and hold harmless the City for all costs, including attorneys' fees, attendant to any claim or litigation related to a Public Records Act request for which Consultant has responsive records and for which Consultant has withheld records or information contained therein, or not provided them to the City in a timely manner. Consultant shall produce for distribution any and all records responsive to the Public Records Act request in a timely manner, unless those records are protected by court order. The provisions of this section shall survive the expiration or termination of this Agreement. 9. Independent Contractor Relationship: PAGE 3 Or 10 A. The Consultant is retained by the City only for the purposes and to the extent set forth in this Agreement. The nature of the relationship between the Consultant and the City during the period of the Work shall be that of an independent contractor, not employee. The Consultant, not the City, shall have the power to control and direct the details, manner or means of Work. Specifically, but not by means of limitation, the Consultant shall have no obligation to work any particular hours or particular schedule, unless otherwise indicated in the Scope of Work or where scheduling of attendance or performance is mutually arranged due to the nature of the Work. Consultant shall retain the right to designate the means of performing the Work covered by this agreement, and the Consultant shall be entitled to employ other workers at such compensation and such other conditions as it may deem proper, provided, however, that any contract so made by the Consultant is to be paid by it alone, and that employing such workers, it is acting individually and not as an agent for the City. B. The City shall not be responsible for withholding or otherwise deducting federal income tax or Social Security or contributing to the State Industrial Insurance Program, or otherwise assuming the duties of an employer with respect to Consultant or any employee of the Consultant. C. If the Consultant is a sole proprietorship or if this Agreement is with an individual, the Consultant agrees to notify the City and complete any required form if the Consultant retired under a State of Washington retirement system and agrees to indemnify any losses the City may sustain through the Consultant's failure to do so. 10. Hold Harmless: The Consultant agrees to release, indemnify, defend, and hold harmless the City, elected officials, employees, officers, representatives, and volunteers from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees, penalties, expenses, attorney's or attorneys' fees, costs, and/or litigation expenses to or by any and all persons or entities, arising from, resulting from, or related to the negligent acts, errors or omissions of the Consultant in its performance of this Agreement or a breach of this Agreement by Consultant, except for that portion of the claims caused by the City's sole negligence. Should a court of competent jurisdiction determine that this agreement is subject to RCW 4.24.115, (Validity of agreement to indemnify against liability for negligence relative to construction, alteration, improvement, etc., of structure or improvement attached to real estate...) then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Consultant and the City, its officers, officials, employees and volunteers, Consultant's liability shall be only to the extent of Consultant's negligence. PAGE 4 OF 10 It is further specifically and expressly understood that the indemnification provided in this Agreement constitute Consultant's waiver of immunity under the Industrial Insurance Act, RCW Title 51, solely for the purposes of this indemnification. The Parties have mutually negotiated and agreed to this waiver. The provisions of this section shall survive the expiration or termination of this Agreement. 11. Gifts and Conflicts: The City's Code of Ethics and Washington State law prohibit City employees from soliciting, accepting, or receiving any gift, gratuity or favor from any person, firm or corporation involved in a contract or transaction. To ensure compliance with the City's Code of Ethics and state law, the Consultant shall not give a gift of any kind to City employees or officials. Consultant also confirms that Consultant does not have a business interest or a close family relationship with any City officer or employee who was, is, or will be involved in selecting the Consultant, negotiating or administering this Agreement, or evaluating the Consultant's performance of the Work. 12. City of Renton Business License: The Consultant shall obtain a City of Renton Business License prior to performing any Work and maintain the business license in good standing throughout the term of this agreement with the City. Information regarding acquiring a city business license can be found at: http://www.rentonwa.gov/cros/One.aspx?portalld=7922741&pageld=9824$82 Information regarding State business licensing requirements can be found at: http://dor.wa.gov/doing-business/register-mv-business 13. Insurance: Consultant shall secure and maintain: A. Commercial general liability insurance in the minimum amounts of $1,000,000 for each occurrence/$2,000,000 aggregate for the Term of this Agreement. B. In the event that Work delivered pursuant to this Agreement either directly or indirectly involve or require Professional Services, Professional Liability, Errors and Omissions coverage shall be provided with minimum limits of $1,000,000 per occurrence. "Professional Services", for the purpose of this section, shall mean any Work provided by a licensed professional or Work that requires a professional standard of care. C. Workers' compensation coverage, as required by the Industrial Insurance laws of the State of Washington, shall also be secured. D. Commercial Automobile Liability for owned, leased, hired or non-owned, leased, hired or non-owned, with minimum limits of $1,000,000 per occurrence combined PAGE 5 OF 10 single limit, if there will be any use of Consultant's vehicles on the City's Premises by or on behalf of the City, beyond normal commutes. E. Consultant shall name the City as an Additional Insured on its commercial general liability policy on a non-contributory primary basis.The City's insurance policies shall not be a source for payment of any Consultant liability, nor shall the maintenance of any insurance required by this Agreement be construed to limit the liability of Consultant to the coverage provided by such insurance or otherwise limit the City's recourse to any remedy available at law or in equity. F. Subject to the City's review and acceptance, a certificate of insurance showing the proper endorsements, shall be delivered to the City before performing the Work. G. Consultant shall provide the City with written notice of any policy cancellation, within two (2) business days of their receipt of such notice. 14. Delays: Consultant is not responsible for delays caused by factors beyond the Consultant's reasonable control. When such delays beyond the Consultant's reasonable control occur, the City agrees the Consultant is not responsible for damages, nor shall the Consultant be deemed to be in default of the Agreement. 15. Successors and Assigns: Neither the City nor the Consultant shall assign, transfer or encumber any rights, duties or interests accruing from this Agreement without the written consent of the other. 16. Notices: Any notice required under this Agreement will be in writing, addressed to the appropriate party at the address which appears below (as modified in writing from time to time by such party), and given personally, by registered or certified mail, return receipt requested, by facsimile or by nationally recognized overnight courier service. Time period for notices shall be deemed to have commenced upon the date of receipt, EXCEPT facsimile delivery will be deemed to have commenced on the first business day following transmission. Email and telephone may be used for purposes of administering the Agreement, but should not be used to give any formal notice required by the Agreement. CITY OF RENTON CONSULTANT Nate Malone Craig Dawson 1055 South Grady Way 105 14th Avenue, Suite300 Renton, WA 98057 Seattle, WA 98122 Phone: (425) 430-6936 Phone: (206) 624-2871 nmalone@rentonwa.gov Craig@Retaillockbox.com PAGE 6 OF 10 Fax: (425)430-6957 Fax: (206) 614-2872 17. Discrimination Prohibited: Except to the extent permitted by a bona fide occupational qualification,the Consultant agrees as follows: A. Consultant, and Consultant's agents, employees, representatives, and volunteers with regard to the Work performed or to be performed under this Agreement, shall not discriminate on the basis of race, color, sex, religion, nationality, creed, marital status, sexual orientation or preference, age (except minimum age and retirement provisions), honorably discharged veteran or military status, or the presence of any sensory, mental or physical handicap, unless based upon a bona fide occupational qualification in relationship to hiring and employment, in employment or application for employment, the administration of the delivery of Work or any other benefits under this Agreement, or procurement of materials or supplies. B. The Consultant will take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their race, creed, color, national origin, sex, age, sexual orientation, physical, sensory or mental handicaps, or marital status. Such action shall include, but not be limited to the following employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation and selection for training. C. If the Consultant fails to comply with any of this Agreement's non-discrimination provisions, the City shall have the right, at its option, to cancel the Agreement in whole or in part. D. The Consultant is responsible to be aware of and in compliance with all federal, state and local laws and regulations that may affect the satisfactory completion of the project, which includes but is not limited to fair labor laws, worker's compensation, and Title VI of the Federal Civil Rights Act of 1964, and will comply with City of Renton Council Resolution Number 4085. 18. Miscellaneous:The parties hereby acknowledge: A. The City is not responsible to train or provide training for Consultant. B. Consultant will not be reimbursed for job related expenses except to the extent specifically agreed within the attached exhibits. C. Consultant shall furnish all tools and/or materials necessary to perform the Work except to the extent specifically agreed within the attached exhibits. 0 PAGE 7 OF 10 D. In the event special training, licensing, or certification is required for Consultant to provide Work he/she will acquire or maintain such at his/her own expense and, if Consultant employs, sub-contracts, or otherwise assigns the responsibility to perform the Work, said employee/sub-contractor/assignee will acquire and or maintain such training, licensing, or certification. E. This is a non-exclusive agreement and Consultant is free to provide his/her Work to other entities, so long as there is no interruption or interference with the provision of Work called for in this Agreement. F. Consultant is responsible for his/her own insurance, including, but not limited to health insurance. G. Consultant is responsible for his/her own Worker's Compensation coverage as well as that for any persons employed by the Consultant. 19. Other Provisions: A. Approval Authority. Each individual executing this Agreement on behalf of the City and Consultant represents and warrants that such individuals are duly authorized to execute and deliver this Agreement on behalf of the City or Consultant. B. General Administration and Management. The City's project manager is Nate Malone. In providing Work, Consultant shall coordinate with the City's contract manager or his/her designee. C. Amendment and Modification. This Agreement may be amended only by an instrument in writing, duly executed by both Parties. D. Conflicts. In the event of any inconsistencies between Consultant proposals and this Agreement, the terms of this Agreement shall prevail. Any exhibits/attachments to this Agreement are incorporated by reference only to the extent of the purpose for which they are referenced within this Agreement. To the extent a Consultant prepared exhibit conflicts with the terms in the body of this Agreement or contains terms that are extraneous to the purpose for which it is referenced, the terms in the body of this Agreement shall prevail and the extraneous terms shall not be incorporated herein. E. Governing Law. This Agreement shall be made in and shall be governed by and interpreted in accordance with the laws of the State of Washington and the City of Renton. Consultant and all of the Consultant's employees shall perform the Work in accordance with all applicable federal, state, county and city laws, codes and ordinances. PAGE 8 OF 10 F. Joint Drafting Effort. This Agreement shall be considered for all purposes as prepared by the joint efforts of the Parties and shall not be construed against one party or the other as a result of the preparation, substitution, submission or other event of negotiation, drafting or execution. G. Jurisdiction and Venue. Any lawsuit or legal action brought by any party to enforce or interpret this Agreement or any of its terms or covenants shall be brought in the King County Superior Court for the State of Washington at the Maleng Regional Justice Center in Kent, King County, Washington,or its replacement or successor. H. Severability. A court of competent jurisdiction's determination that any provision or part of this Agreement is illegal or unenforceable shall not cancel or invalidate the remainder of this Agreement,which shall remain in full force and effect. I. Sole and Entire Agreement. This Agreement contains the entire agreement of the Parties and any representations or understandings, whether oral or written, not incorporated are excluded. J. Time is of the Essence. Time is of the essence of this Agreement and each and all of its provisions in which performance is a factor. Adherence to completion dates set forth in the description of the Work is essential to the Consultant's performance of this Agreement. K. Third-Party Beneficiaries. Nothing in this Agreement is intended to, nor shall be construed to give any rights or benefits in the Agreement to anyone other than the Parties, and all duties and responsibilities undertaken pursuant to this Agreement will be for the sole and exclusive benefit of the`Parties and no one else. L. Binding Effect. The Parties each bind themselves, their partners, successors, assigns, and legal representatives to the other party to this Agreement, and to the partners, successors, assigns, and legal representatives of such other party with respect to all covenants of the Agreement. M. Waivers. All waivers shall be in writing and signed by the waiving party. Either party's failure to enforce any provision of this Agreement shall not be a waiver and shall not prevent either the City or Consultant from enforcing that provision or any other provision of this Agreement in the future. Waiver of breach of any provision of this Agreement shall not be deemed to be a waiver of any prior or subsequent breach unless it is expressly waived in writing. PAGE 9OF10 N. Counterparts. The Parties may execute this Agreement in any number of counterparts, each of which shall constitute an original, and all of which will together constitute this one Agreement. IN WITNESS WHEREOF,the Parties have voluntarily entered into this Agreement as of the date last signed by the Parties below. CITY OF R TON CONSULTANT By: �`iri ;te By: „ Denis Law Craig Da r-Fm Mayor � President /2 0-\2-0 1% Date Date Attest , 1*fr. Or KE•tv Jas . A.Seth Cit Clerk - fade *1 Approved as to Legal Form : : SEA L y % co % Shane Moloney Renton City Attorney Contract Template Updated 04/10/2018 • PAGE 10 OF 10 w LOC(BOX Retail Lockbox,Inc. 105 14th Avenue,Suite 300 Seattle,WA 98122 206-624-2871 EXHIBIT A TO AGREEMENT TO PROVIDE "LOCKBOX" PAYMENT PROCESSING SERVICES A. Definitions: a) Transaction a. A Transaction is defined as the posting of an amount to an account and/or the processing of a check. b) Regular Transactions a. Regular Transactions will be defined as a coupon transaction that includes an OCR scanline and standardized envelope for remittance. These will include those transactions, mutually agreed upon between Retail Lockbox, Inc. and Client, including 1) the dollar amount on the check and coupon match, 2) the check and stub do not match. c) Manual Transactions a. Manual Transactions will be defined as those transactions agreed upon between Retail Lockbox, Inc. and Client, where there is no usable OCR scanline. Examples of this could include but are not limited to 1) a check with a damaged coupon 2) a check with or without an account number 3) a check with no coupon 4) illegible coupon information 5) there are multiple checks or coupons associated with a single transaction. d) Exceptions and Unprocessable Transactions a. This category includes remittance materials considered to be unprocessable based on Client business rules or defective condition of the materials received. Examples include but are not limited to: damaged check; incomplete or inaccurate MICR; or no check enclosed. Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 1 42.56 RCW) Retail ockbox,Inc. LOCKgpx 10514"'Avenue,Suite 300 Seattle,WA 98122 206-624-2871 B. Client shall: 1. Provide its customers with a statement document or other form of credit document to be returned with payments, together with directions to mail such returns to the specified post office box ("lockbox"). 2. Provide a P.O. Box in a mutually agreeable Post Office facility for receipts of payments. Retail Lockbox, Inc. shall facilitate the acquisition and logistics on behalf of Client. 3. Pay to Retail Lockbox, Inc., the charges provided for in Schedule B. C. Retail Lockbox, Inc. shall: 1. Create and document specific processing instructions for internal use and based on Client's business rules. 2. Present the total of all payments received for the Client from the lockbox into a corporate bank account,to be identified by Client. 3. Capture payment information as agreed upon with Client and based on the materials received for Client. 4. Provide detail and summary reports of each day's transactions. 5. Mail or courier all go-back/return work and unprocessable materials based on the Client's processing instructions. D. All parties agree: 1. Payments and coupons received by Retail Lockbox, Inc. will be processed within 24 hours from the time received each business day. If, because of mechanical or power failure or events beyond the control of Retail Lockbox, Inc., it cannot process, then Retail Lockbox, Inc. will process the information the next business day. 2. Retail Lockbox, Inc. will follow the holiday schedule of the Seattle Branch of the Federal Reserve Bank of San Francisco and / or the United States Postal Service. Payments and information received on any such holiday will be processed with items received on the next business day. 3. All items will be processed by Retail Lockbox, Inc. except those mutually determined to be "unprocessable" as specified above under "Definitions." Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 2 42.56 RCW) —' n n Retail Lockbox,Inc. iY v w IOC�UX 105 14th Avenue,Suite 300 Seattle,WA 98122 206-624-2871 4. The coupon must conform to document specifications as published by Retail Lockbox, Inc. In the event of document reject rate greater than 2%, Retail Lockbox, Inc. will notify the Client and jointly work out a remedy within 15 days. 5. The pricing in Schedule B of Exhibit A is subject to an annual increase of no more than the Seattle—Tacoma —Bremerton consumer Price Index (CPI) for all items. 6. The term of this agreement is for 3 years beginning on Client's Go-Live date. The Agreement will automatically renew for subsequent one year periods unless written notice of intent not to renew the Agreement is provided by one party to the other not less than forty five (45) days prior to the end of the initial term and any renewal term of the Agreement. 7. The parties will cooperate in good faith and use reasonable efforts to informally resolve any such dispute. If the parties are unable to resolve a dispute informally, then either party may pursue formal resolution. 8. Retail Lockbox, Inc. represents and warrants that it will provide the services in a professional manner consistent with commercially reasonable standards of the lockbox processing industry. EXCEPT FOR THE LIMITED WARRANTY IN THIS SECTION 8, THE SERVICES ARE PROVIDED ON AN AS-IS BASIS. RETAIL LOCKBOX, INC. EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION FITNESS FOR A PARTICULAR PURPOSE AND AGAINST NONINFRINGEMENT. IN NO EVENT SHALL RETAIL LOCKBOX INC. BE LIABLE TO CLIENT FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL OR INCIDENTAL DAMAGES OR BE LIABLE TO ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER. 9. Retail Lockbox, Inc. is not a licensed or chartered bank and the lockbox services provided by Retail Lockbox, Inc. are not those of a presenting, intermediary or payee bank. The parties expressly disclaim application of Article 4 of the Uniform Commercial Code (as the same is enacted in the State of Washington) to the services provided under this Agreement. 10. Client represents and warrants that it has all requisite power, authority and approvals to provide Retail Lockbox, Inc. all information, including payment and coupons including personally identifiable information, provided pursuant to this agreement. Retail Lockbox, Inc. will maintain the privacy and security of personally identifiable information provided by Client to Retail Lockbox, Inc. 11. [Omitted.] Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 3 42.56 RCW) Retail Lockbox,Inc. d '�/�u 105 14th Avenue,Suite 300 j_JI W Seattle,WA 98122 206-624-2871 12. CONFIDENTIALITY. Retail Lockbox, Inc. acknowledges that Client, as a Washington local government, has obligations under the Washington Public Records Act, chapter 42.56 RCW (the "Public Records Act"). In the event of conflict or possible conflict between the terms of this Agreement and Client's obligations under the Public Records Act, the parties expressly agree that Client's Public Records Act obligations control and that Client incurs no liability to Retail Lockboxk, Inc. for Client's efforts to comply with the Public Records Act. In no event shall either party use information regarding the other party's operations, strategies, organization, finances, business, trade secrets, pricing, and customer information obtained from the other party, whether marked confidential or not, and any information obtained from the other party that is marked confidential or about which notice of confidentiality is given within 30 days of the receiving party's receipt of such information to compete with the other party in its business. Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 4 42.56 RCW) —� ///��� n/� Retail Lockbox,Inc. crtLOCK0 105 14th Avenue,Suite 300 (W n Seattle,WA 98122 206-624-2871 SCHEDULE A OF EXHIBIT A Processing provided relates to payments by customers for: City of Renton P.O. Box To Be Provided Definition of electronic file data transmission and exception handling specifications: To be finalized during implementation with Client Bank Account Number: Bank Routing and Transit Number: To be provided Bank Account Number: To be provided Statement of Work Provide wholesale lockbox services for the City of Renton's business tax and license filings and payments as specified in the details below. Assumptions: ✓ around 6,000 combined tax and business license renewal forms per year ✓ 120 fields to key in total ✓ XML file format Due Dates: Multipurpose Tax Form: Annual 1/31 Quarterly 1/31,4/30, 7/31, 10/31 Monthly 1/31, 2/28, 3/31,4/30, 5/31, 6/30, 7/31, 8/31, 9/30, 10/31, 11/30, 12/31 Business License Renewal 1/31 Tax payments may be submitted with multiple tax return forms: ✓ Multi-Purpose Tax Return o No more than 12 fields to key ✓ Schedule A—Service Income Apportionment Detail ✓ Footage Tax Detail Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 5 42.56 RCW) 0 C Q Retail Lockbox,Inc. 105 14th Avenue,Suite 300 I WOX Seattle,WA 98122 206-624-2871 ✓ Schedule C- Multiple Activities Tax Credit Form ✓ Schedule D- Deduction o 20 additional fields to key There is no barcode on tax return forms currently. The City of Renton may add a barcode in the future for more efficient processing. For now, the City of Renton will provide a daily customer database file for Retail Lockbox, Inc.to match against. Business License Renewal: Fields to key: ✓ License# ✓ UBI ✓ Year ✓ Due Date 1. Retail Lockbox, Inc. will collect mail from the designated Post Office Box the morning of each banking day. 2. Retail Lockbox, Inc. will open envelopes, remove and inspect enclosures — matching check amounts to tax return forms.(By postmark.) Indexing 3. Retail Lockbox, Inc. will key tax filing information from the tax return forms, Schedule A, Schedule C, Schedule D and related envelopes. The City of Renton will provide sample tax returns when available. In addition, the postmark date from each envelope containing the return forms may need to be keyed. Go Back 4. Retail Lockbox, Inc. will image or retain the envelope together with the enclosed tax return forms, any other enclosures, and the check or an image of the check for each payment for return to the City. Manual/ Exceptions 5. Retail Lockbox, Inc. will separately batch Multi-Purpose Tax Returns with information fields noted on the back and correspondence attached. We will not separate out the returns and payments that are received in the same envelope. Unprocessable 6. Retail Lockbox, Inc. will identify and batch items that do not have sufficient information to be processed for return to the City for further instructions (go-backs). 7. Retail Lockbox, Inc. will ensure that the back up information for all payment and filings processed are delivered to the City by 5:00 PM. Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 6 42.56 RCW) -i OC Retail Lockbox,Inc. 105 14 Avenue,Suite 300 (BOX 14 `n Seattle,WA 98122 206-624-2871 Deposit 8. Retail Lockbox, Inc will deposit Checks Only (received with no backup form) and an image copy made to allow City of Renton to research and post the payment to the correct account. 9. Retail Lockbox, Inc. will image all items processed both check and stub. Images of all items processed will be provided to the City of Renton via SFTP in PDF format daily. a. City of Renton has the option of researching images on the internet with RetailWeb the day after the items are processed,as an additional service. b. Retail Lockbox, Inc.will image every envelope received in the lockbox. 10. City of Renton will provide a list of acceptable payees with all others to be returned. 11. Retail Lockbox, Inc. will provide a daily deposit into a corporate account at US Bank by the bank's cutoff time each business day. Check 21 Image-based Cash Letter is the preferred method of deposit. 12. Retail Lockbox, Inc. will shred all materials received with an ICL deposit. Other materials will be returned to City of Renton as needed via USPS or courier. 13. Retail Lockbox, Inc. will return correspondence if needed on a mutually agreeable courier schedule. 14. Retail Lockbox, Inc. will provide City of Renton with Detail and Summary Reports electronically on each day work that is processed. On days with no incoming remittances to process, Retail Lockbox, Inc. will provide City of Renton with a courtesy "No Work" notification email. 15. All account data will be communicated daily to City of Renton via electronic transfer based on the file layouts mutually agreed upon by City of Renton and Retail Lockbox, Inc. a. A daily file with metadata will be provided for upload into the City of Renton's in-house content management system, Lazer Fiche. b. A daily Accounts Receivable Posting File will be provided for upload into the City of Renton's accounts receivable system, Praxis. Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 7 42.56 RCW) Retail Lockbox,Inc. 105 14`h Avenue,Suite 300 tip LOC(Box Seattle,WA 98122 206-624-2871 SCHEDULE B TO EXHIBIT A Lockbox Processing Services Per Transaction Set up to Item Price Pricing $ 2.47 twelve fields A combination of a Routine Tax Form with one or all of Forms A, C or D, and with or without a check, and annual (please Describe) business licenses. Review and/or key data in the fields on Forms C and D and envelope. Not inclusive of review or keying data from Forms A and B. Includes the following 3 line items: 1. Per item pricing for routine processing of payments 2. Per item pricing for routine entry of data from tax return forms and envelopes 3. Per item pricing for any exceptions to routine processing (go-backs) Implementation & Programming $4,680.00 one-time Daily A/R Posting File $ 227.00 per month Daily Image File $ 220.00 per month Indexing $ 0.15 per field keyed over 12 fields per form Database Management $ 227.00 per month Optional RetailWEB Image Hosting RetaiIWEB Image Hosting $ 33.00 per month Includes: • One (1) User • Upload and viewing checks and stubs • Notes field • Correspondence on stub lookup • Edit field capability Additional RetailWEB Users(optional) $ 33.00 per user per month Image Storage for RetailWEB $0.0033 per image, per month Other Fees Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 8 42.56 RCW) Retail Lockbox,Inc. IAA/TVA, 105 14'h Avenue,Suite 300 tYSeattle,WA 98122 206-624-2871 Overnight/Certified Mailed Items $ 5.20 per transaction Cash Handling $ 6.50 per transaction P.O. Box Fees $ As Billed Courier Fees $As Billed Annual Compliance Fee 3.9%of Annual Billings (Billed annually in December) Change Request or Maintenance Charges $ 195.00 per hour Terms: All fees for the prior month will be billed by the 3rd day of the next month. The fees will be due on the 10th of the month and collected via an ACH electronic transfer from Bank (To Be Provided) account number(To Be Provided)on that date. If Client reasonably and in good faith disputes all or any portion of a bill, Client will notify RLI in writing within ten (10) days from the date of Client's receipt of the bill, provide the reasons for the objection, and pay any portion of the bill which is not in dispute. If Client's account is ten (10) days or more overdue (except with respect to charges under reasonable and good faith dispute), RLI reserves the right to immediately suspend services, without liability to the Client, until Client pays all overdue amounts in full. Suspension of services will not relieve Client of its obligation to pay the service fees as outlined in Schedule B. The above pricing is predicated on the above Statement of Work. Changes to the Statement of Work may require additional charges billed at the rate of$195.00 per hour. Retail Lockbox, Inc. is allocating 24 hours of labor for the implementation of these services. If additional labor is required, additional charges may be billed at the rate of$195.00 per hour. Retail Lockbox,Inc.—Marked"Confidential"by Retail Lockbox,Inc. (Subject to Washington Public Records Act,chapter 9 42.56 RCW)