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HomeMy WebLinkAboutContract CAG-98-022 888 West Big Beaver Road Suite 1100 Troy, MI 48084 (248) 269-1000 c° February 20,1998 STANDARD SOFTWARE LICENSE AND SERVICES AGREEMENT This Standard Software License and Services Agreement which includes the attached Exhibits("this Agreement")is between New World Systems® Corporation ("New World"), a Michigan Corporation and City of Renton, Washington("Customer"). This Agreement sets forth the terms and conditions under which New World will furnish the Licensed Products and will provide certain services described herein to Customer. The attached Exhibits include: Exhibit A .... LICENSED STANDARD SOFTWARE AND FEES Exhibit B .... INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES Exhibit C .... STANDARD SOFTWARE MAINTENANCE AGREEMENT Exhibit D .... NON-DISCLOSURE AND SECURITY AGREEMENT FOR THUM PARTIES Exhibit E .... DEMONSTRATION SITE DISCOUNT Exhibit F .... CUSTOMER REQUESTED CUSTOM SOFTWARE Exhibit G .... DATA FILE CONVERSION ASSISTANCE Exhibit H .... PRIME CONTRACTOR SERVICES AND FEES Exhibit I..... STANDARD SOFTWARE ACCEPTANCE Exhibit J .... STANDARD SOFTWARE SPECIFICATIONS FROM NEW WORLD'S RESPONSE Exhibit K .... PRELIMINARY IMPLEMENTATION PLAN Appendix 1 .. AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES Appendix 2 AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES Appendix 3 .. AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF PROGRESS SOFTWARE PRODUCTS AND SERVICES Appendix 4 .. AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF COMPUNETICS PRODUCTS AND SERVICES Appendix 5 .. AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF DIGITAL DESCRIPTOR SYSTEMS INCORPORATED PRODUCTS AND SERVICES Appendix 6 .. AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF AMX SYSTEMS SERVICES By signing below, each of us agrees to the terms and conditions of this Agreement together with the attached Exhibits. This Agreement contains the complete and exclusive statement of the agreement between us relating to the matters referenced herein and replaces any prior oral or written representations or communications between us. Each individual signing below represents that (s)he has the requisite authority to execute this Agreement on behalf of the organization for which(s)he represents and that all the necessary formalities have been met. ACKNOWLEDGED AND AGREED TO BY: NEW WORLD SYSTEMS®CORPORATION CITY OF RE ON WASHINGTON (New rl (Customer) By: By: Lar D.Leinweber,President A hori2WSignature, Jes e Title Mayor ner Attest By: "A.' 2- ` p mot G Date: orized Si, t r Marilyn Title City Clerk d 3_o3 //' Pete Date: U This Agreement is effective upon the last date as shown on this cover page. CONFIDENTIAL Page 1 of 8 (Rev SSL&SA 11/95) City of Renton,Washington I.DEFINITIONS.The follow*erms as defined below are used throughouois Agreement: 1. "Licensed Standard Software": The current version of New World standard and development application software package(s)(in machine readable code and, if applicable,the related source code)listed on Exhibit A. "Development Software"is standard application software currently under development by New World which,if applicable,will be completed and delivered to Customer as Licensed Standard Software(in accordance with a mutually agreed upon delivery schedule). 2. "Upgrades": Any enhanced and/or improved versions of the Licensed Standard Software provided as Licensed Standard Software under Exhibit C of this Agreement and released after the execution of this Agreement. 3. "Licensed Custom Software": Any software(programs or portions of programs)developed by New World specifically for Customer's own use. 4. "Licensed Software": The Licensed Standard Software(including any Development Software),Upgrades,and Licensed Custom Software provided under this Agreement. 5. "Licensed Documentation": New World User Manuals which includes the current specifications for the Licensed Standard Software and other written instructions relating to the Licensed Software(such as Product Bulletins,installation instructions,and training materials). 6. "Authorized Copies": Except as provided in Section II,subparagraph 1.3,the only authorized copies of the Licensed Software and Licensed Documentation are the copies of each application software package defined in this Paragraph.They are: (i)the single copy of the Licensed Software and the related Licensed Documentation delivered by New World under this Agreement;and (ii)any additional copies made by Customer as authorized in Section II,subparagraph 1.2. 7. "Licensed Products": The Licensed Software,the related Licensed Documentation,and the Authorized Copies of the foregoing. 8."Customer Liaison": A Customer employee assigned to act as liaison between Customer and New World for the duration of this Agreement.Within ten (10)days of execution of this Agreement,Customer shall notify New World of the name of the Customer Liaison. 9. "SSMA": The New World Standard Software Maintenance Agreement as set forth in Exhibit C. 10."Computer": The single IBM AS/400 model 600-2134 processor,to be located at: City of Renton 200 Mill Avenue South Renton, WA 98055 Customer shall identify in writing the serial number of the Computer within ten(10)days of receipt of the Computer or within ten(10) days of execution of this Agreement,whichever is later.If the Computer is to be relocated,Customer shall notify New World of the new location in writing prior to the relocation. 11. "Confidential Information": Information disclosed or obtained by one party in connection with, and during the term of, this Agreement and designated as "Confidential"by the party claiming confidentiality at the time of disclosure. Confidential Information does not include any information which was previously known to the other party without obligation of confidence or without breach of this Agreement,is publicly disclosed either prior or subsequent to the other party's receipt of such information,or is rightfully received by the other party from a third party without obligation of confidence. II. GENERAL TERMS AND CONDITIONS 1.0 SINGLE USE LICENSE 1.1 In consideration of Customer's payment of the license fees specified in Exhibit A and the applicable custom software fees, if any, New World grants Customer a nontransferable and nonexclusive license to use the Licensed Software only on the Computer and only for its internal processing needs. Once Customer has fully paid the license fees for the Licensed Software,Customer shall have the right and license to use,enhance,or modify the Licensed Software only for Customer's own use and only on the Computer. In accordance with the payment plan(s)on the attached Exhibits,New World will deliver to Customer one copy of each application of the Licensed Software(in machine readable form compatible with the specified operating environment)on storage media supplied by Customer and one copy of the related Licensed Documentation. 1.2 In order to assist Customer in the event of an emergency,Customer is permitted to make up to two (2)back up copies on magnetic media of each application of the Licensed Software and one back up copy of the related Licensed Documentation.These Authorized Copies may be stored off-site away from Customer's premises as specified in the Definitions so long as they are kept in a location secure from unauthorized use. Customer or anyone obtaining access through Customer shall not copy, distribute, disseminate, or otherwise disclose to any third party the Licensed Products or copies thereof in whole or in part, in any form or media. This restriction on making and distributing the Licensed Products or copies of any Licensed Product, includes without limitation, copies of the following: CONFIDENTIAL Page 2 of 8 (Rev SSL&SA 11/95) City of Renton,Washington (i) ProgranWaries,either source or object code; • (ii) Operating control language; (iii)Test Data,sample files,or file lay outs; (iv) Program Listings;and (v) Licensed Documentation. 1.3 Upon written request by Customer, and with written permission by New World, additional Authorized Copies may be made for Customer's internal use only. 2.0 OWNERSHIP 2.1 The Licensed Products and all copyright,trade secrets and other proprietary rights,title and interest therein,remain the sole property of New World or its licensors,and Customer shall obtain no right, title or interest in the Licensed Products by virtue of this Agreement other than the nonexclusive, nontransferable license to use the Licensed Products as restricted herein. 2.2 The license to use any Licensed Custom Software provided under this Agreement,if any,is included in this license.New World shall have the right to use any data processing ideas,techniques,concepts, and/or know-how acquired by it in the performance of services under this Agreement including the development of Licensed Custom Software for the advancement of its own technical expertise and the performance of other Software License and Service Agreements or any other applicable agree- ments. New World shall have, without restriction, the right to use all programs, procedures, information, and techniques that are publicly available, obtained or obtainable from third parties and/or developed independently by New World without specific reference to Customer's organiza- tion. 3.0 CORRECTION AND SOFTWARE MAINTENANCE ON STANDARD SOFTWARE 3.1 For a warranty period of 271 days after the date the Licensed Standard Software is installed on computer and during the term of Customer's SSMA(see Exhibit C),New World provides software correction service and maintenance for the Licensed Standard Software. See Exhibit C for a description of the services available,the applicable fees and procedures,and the SSMA start date. 4.0 WARRANTIES 4.1 New World warrants that the Licensed Standard Software will perform as specified in its user manuals based on the then-current release of the Licensed Standard Software. 4.2 New World warrants that it possesses the necessary intellectual rights to license to Customer the Licensed Software provided hereunder. 4.3 New World warrants that the Licensed Standard Software shall meet the specifications as qualified in Exhibit J. The foregoing warranties do not apply if the Licensed Product(s)have been modified by any party other than New World. New World does not warrant that the features or functions of the Licensed Software will meet Customer's requirements or in any combination or use Customer selects. EXCEPT AS SPECIFICALLY PROVIDED IN THIS PARAGRAPH 4.0, NEW WORLD MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE LICENSED PRODUCTS' CONDITION, ITS MERCHANTABILITY,ITS FITNESS FOR A PARTICULAR PURPOSE,OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE,COURSE OF DEALING OR USAGE OF TRADE. 5.0 PROJECT MANAGEMENT, INSTALLATIONAND TRAINING SUPPORT SERVICES 5.1 As provided for in Exhibit B and concurrent with timely payments,New World shall make available to Customer qualified representative(s) who will provide project management, installation and training support services for each application of the Licensed Software delivered. See Exhibit B for a description of the services provided and the applicable fees and procedures. Within thirty(30)days of the execution date of this Agreement,New World will assign a project manager who will oversee the system implementation on behalf of New World. In the event that the project manager becomes unavailable due to resignation, sickness or other factors, New World shall replace the project manager as soon as reasonably possible with another qualified project manager. Customer is not responsible for any delay caused directly or indirectly by the reassignment of the project manager or key personnel except in the instances when Customer has requested changes. In the event that Customer,in its sole.discretion at any time during the term of this Agreement notifies New World CONFIDENTIAL Page 3 of 8 (Rev SSL&SA 11/95) City of Renton,Washington that it desires the removal of any person or person(s)assigned by New World to perform services pursuant to this Agreement,New World shall remove any such person immediately upon receiving said notice from Customer and shall replace that person with other qualified personnel as soon as reasonably possible. As part of the project management services,New World will provide Customer monthly progress reports showing the status of the work completed and an update of the overall implementation plan based on the current factors. 6.0 CUSTOMER LIAISONAND CUSTOMER RESPONSIBILITIES The successful implementation of the Licensed Products into Customer's environment requires Customer's commitment to and cooperation in the implementation process. Accordingly,Customer hereby agrees to the following: 6.1 Customer understands that the Licensed Software is designed to run in a specified operating environment which includes hardware,software and related equipment not provided by New World. Customer is responsible for assuring that the appropriate hardware equipment, the related components and all cabling are installed timely and are suitable for the successful installation of the Licensed Software. 6.2 Customer agrees to provide the management interface and support necessary to successfully complete the implementation of the Licensed Software. This support includes upper level priority setting and timely involvement during and after a change in Customer's organization,Customer's operations and/or after changes in Customer's internal policies or procedures which directly affect the software implementation. 6.3 Customer shall assign an upper level employee to serve as the Customer Liaison for the duration of the Licensed Software implementation.If Customer must replace the Customer Liaison for reasons beyond its control,Customer will assign a new Customer Liaison as soon as reasonably possible. New World is not responsible for any delay caused directly or indirectly by the reassignment of the Customer Liaison.In addition to other duties and responsibilities,the Customer Liaison shall: (i) provide timely answers to New World's requests for information; (ii) coordinate a mutually agreeable training schedule; (iii) have authority to sign for and obligate Customer to any matters relating to service requests, design documents,acceptance test documents and/or delivery and service dates; (iv) in situations where Customer participation is required,provide timely input for systems defmition,detail design,and use of the software system. 6.4 Customer is responsible for creating and maintaining its master files, tables and the like which includes accurate data entry,accurate file editing and overall file control to assure successful systems performance. 6.5 Customer shall provide qualified personnel with sufficient back up to be trained to use the Licensed Software and to interpret the output. Applying the output information in Customer's environment is Customer's sole responsibility. 7.0 BILLING AND AS1400 MODEL UPGRADE CHARGES 7.1 The attached Exhibits set forth the manner in which fees and payments shall be allocated and made under this Agreement.Past due amounts are subject to a service charge of 1.5%per month,which charge Customer agrees to pay. To the extent Customer imposes additional requirements on New World for services other than those expressly provided in this Agreement,New World retains the right to make additional price adjustments and/or any other adjustments which may be necessitated. Before performing these additional services,New World will notify Customer that the services are subject to additional charge. 7.2 If Customer upgrades the computer model of its AS/400 Computer, at the time of the upgrade, Customer agrees to pay the difference between the standard software charges for the present AS/400 model(see Section I, definition number 10)and the then-current standard software charges for the upgraded AS/400 model. If the upgraded AS/400 standard software charges exceed 10% of the Exhibit A cost,the model upgrade charge shall be discounted to 10%of the Exhibit A cost. SSMA fees shall be increased according to the upgraded AS/400 charges on the next annual billing date after the upgrade occurs.New SSMA fees shall be basesd on the new standard software charges prior to discounts(if any). With said payments,the license provided in Section 11,Paragraph 1.0 transfers to CONFIDENTIAL Page 4 of 8 (Rev SSL&SA 11/95) City of Renton,Washington permit Customer's use of the Licensed Software on the upgraded AS/400 model. 7.3 Customer shall notify New World when AS/400 models will be upgraded and will pay the upgrade fees promptly when invoiced. 8.0 NON-RECR UITMENT OF PERSONNEL 8.1 During the term of this Agreement and for twenty-four(24)months thereafter,each party agrees not to solicit or hire current or former employees of the other without the other's prior written consent. 9.0 CONFIDENTIAL INFORMATION/NON-DISCLOSURE AGREEMENT 9.1 Subject to the requirements of the Freedom of Information Act(FOIA) and/or other comparable applicable state law,each party shall hold all Confidential Information in trust and confidence for the party claiming confidentiality and not use such Confidential Information other than for the benefit of that party. The other party agrees not to disclose any such Confidential Information,by publication or otherwise,to any other person or organization,except as required by RCW 42.17 or state statute. 9.2 Customer hereby acknowledges and agrees that all Licensed Products are Confidential Information and proprietary to New World. In addition to the other restrictions set forth elsewhere in this Agreement or otherwise agreed to in writing,Customer agrees to implement all reasonable measures to safeguard New World's proprietary rights in the Licensed Products,including without limitation the following measures: (i) Customer shall only permit access to the Licensed Products to those employees who require access and only to the extent necessary to perform Customer's internal processing needs. (ii) With respect to non-employees or third parties, Customer shall permit access to the Licensed Products only after New World has received, approved and returned a fully executed Non-Disclosure Agreement to Customer(see Exhibit D). New World reserves the right to reasonably refuse access to a third party after it has evaluated the request. Customer agrees to provide information reasonably requested by New World to assist New World in evaluating Customer's request to permit third party access to the Licensed Products. In addition to any other remedies,New World may recover from Customer all damages and legal fees incurred in the enforcement of this provision on third party access; (iii) Customer shall cooperate with New World in the enforcement of the conditions set forth in the attached Non-Disclosure Agreement or any other reasonable restrictions New World may specify in writing in order to permit access; (iv) Customer shall not permit removal of copyright or confidentiality labels or notifications from its proprietary materials;and (v) Customer shall not attempt to disassemble, decompile or reverse engineer the Licensed Software. 9.3 Customer agrees that in addition to any other remedies that may be available at law, equity or otherwise,New World shall be entitled to seek and obtain a temporary restraining order,injunctive relief, or other equitable relief against the continuance of a breach or threatened breach of this paragraph 9.0 on Confidentiality and Non-Disclosure without the requirement of posting a bond or proof of injury as a condition for the relief sought. 10.0 LIMITATION OF LIABILITYAND RECOVERABLE DAMAGES New World's entire liability and Customer's exclusive remedies are set forth below: 10.1 For any claim relating to the non-conformance or imperfection of any licensed software provided under this Agreement,New World will correct the defect so that it conforms to the warranties set forth in Section II,subparagraph 4.1;or if after repeated attempts to correct the non-conformity,New World is unable to correct the non-conformity, then Customer may recover its actual damages subject to the limits set forth in subparagraph 10.2 below. For any other claim arising under or in connection with this Agreement,Customer may recover its actual damages subject to the limits set forth in subparagraph 10.2 below. 10.2 New World's liability for damages,regardless of form of action,is limited to the recovery of direct damages up to the Exhibit A Licensed Standard Software fees paid to New World. 10.3 In no event shall New World be liable for any damages relating to Customer's failure to perform its responsibilities or for loss of use,revenue or profits,or for any incidental or consequential damages, CONFIDENTIAL Page 5 of 8 (Rev SSL&SA 11/95) City of Renton,Washington 14.5 Each party shall bear its own costs in preparing for and conducting arbitration,except that the joint costs,if any,of the actual arbitration proceeding shall be shared equally by the parties. 15.0 TERMINATION 15.1 By Customer: If New World fails to provide the Licensed Software as warranted in accordance with the terms of this Agreement,Customer may at its option terminate this Agreement with ninety(90) days written notice as follows: (i) The termination notice shall provide a detailed description(with examples)of any warranty defects claimed; (ii) New World shall have ninety(90)days from receipt of said notice to correct any warranty defects in order to satisfy the terms of this Agreement; (iii) During the ninety day cure period,Customer shall apply sound management practices and use its best efforts to resolve any issues or obstacles—including cooperating with New World; (iv) At the end of ninety (90) days unless the termination has been revoked in writing by Customer,the Agreement terminates. 15.2 By New World: If Customer fails to make prompt payments to New World when invoiced,or if Customer fails to fulfill its responsibilities outlined in Section II,Paragraph 6.0,then New World may at its option terminate this Agreement with written notice as follows: (i) The termination notice shall define the reason for termination; (ii) If the cited reason for termination is Customer's failure to make prompt payment,Customer shall have ten (10) days from receipt of said notice to make payment in full for all outstanding invoiced payments due; (iii) If the cited reason for termination is Customer's failure to fulfill its responsibilities, Customer shall have ninety (90) days from receipt of said notice to correct any actual deficiencies in order to satisfy the terms of this Agreement; (iv) During the applicable cure period,New World will use sound management practices and its best efforts to resolve any issues or obstacles--including the reassignment of personnel if necessary to improve the working relationship; (v) At the end of the applicable cure period,unless the termination has been revoked in writing by New World,the Agreement terminates. 15.3 In the event of termination by either party, New World shall continue to provide its services, as previously scheduled,through the termination date and the Customer shall continue to pay all fees and charges incurred through the termination date as provided in the attached Exhibits. 15.4 In the event neither party terminates this Agreement under subparagraphs 15.1 or 15.2 above, it naturally terminates unless it is renewed at the end of the initial SSMA term as set forth in Exhibit C, except that the restricted license to use the Licensed Software on the Computer as provided hereunder is perpetual so long as all Exhibit A license fees and applicable Custom Software fees have been paid in full. 15.5 Upon termination,Customer shall return to New World all copies of each application of Licensed Software and related Licensed Documentation provided to Customer under this Agreement for which the Exhibit A license fees and applicable Custom Software fees have not been paid in full. 15.6 Nothing in this paragraph on termination is intended to infer that either party has or does not have a claim for damages. 15.7 The Terms and Conditions relating to non-disclosure, confidentiality and non-recruitment of personnel survive termination. 16.0 PATENT AND TRADEMARK INDEMNIFICATION New World agrees to indemnify and save the Customer harmless from and against any and all judgments, suits, costs, and expenses subject to the limits set forth in this Agreement resulting from any alleged infringement of any patent or copyright arising from the licensing of the Licensed Standard Software pursuant to this Agreement,provided that Customer has notified New World in writing of such allegation within thirty (30) days of the date upon which the Customer first receives notice thereof. New World's obligation to indemnify and save Customer harmless under this paragraph is void if the claim of infringement arises out of or in connection with any modification made to the Licensed Standard Software or any use of the Licensed Standard Software not specifically authorized in writing by New World. CONFIDENTIAL Page 7 of 8 (Rev SSL&SA 11/95) City of Renton,Washington i 17.0 NOTICES 17.1 Notices to Customer shall be deemed effective when sent by Registered or Certified U.S.Mail to the following address(or to any other address so specified by Customer): Renton Police Department 200 Mill Avenue South Renton,WA 98056 17.2 Notices to New World shall be deemed effective when sent by Registered or Certified U.S.Mail to the following address(or to any other address so specified by New World): New World Systems Corporation 888 West Big Beaver, Suite 1100 Troy,Michigan 48084 Attention: President 18.0 GENERAL 18.1 This Agreement is the entire agreement between the parties superseding all other communications, written or oral,between the parties relating to the subject matter of this Agreement.This Agreement may be amended or modified only in writing signed by both parties. 18.2 This Agreement is governed by the laws of the State of Washington and it shall be binding on the successors and assigns of the parties. 18.3 Failure to enforce any provision of this Agreement shall not be deemed a waiver of that provision or any other provision of this Agreement. 18.4 No action,regardless of form,arising out of the services performed or Licensed Products delivered hereunder, may be brought by either party more than one (1) year after the cause of action has accrued,except that an action for non-payment of fees may be brought within two(2)years of the date of the payment was due. 18.5 The paragraph headings which appear herein are included solely for convenience and shall not be used in the interpretation of this Agreement. Any provision of this Agreement determined to be invalid or otherwise unenforceable shall not affect the other provisions,which other provisions remain in full force and effect. 18.6 New World will provide a Performance Bond in a form approved by Customer's City Attorney for the cost of the Licensed Standard Software listed on Exhibit A.The cost for the bond is incorporated in the Agreement. 18.7 NONDISCRINIINATION (i) New World shall, in all hiring or employment made possible or resulting from this Agreement,take affirmative action to ensure that there shall be no unlawful discrimination against any employee or applicant for employment who is a member of any Federal, State, County,or locally protected classes unless based upon a bonafide occupational qualification, and this requirement shall apply to but not be limited to the following. employment, advertising,layoff or termination,rates of pay or other forms of compensation and selection for training,including apprenticeship. (ii) No person shall be denied or subjected to discrimination in receipt of the benefit of any services or activities made possible by or resulting from this Agreement on the grounds that they are a member of any Federal,State,County,or locally protected class. 18.8 Customer shall be responsible for paying all applicable federal, state,county, local,or other taxes of any kind required on any of the products and services provided by New World in this Agreement. The taxes shall be listed as an additional line item on the Customer's invoices and added to the amounts due. G­SN­N.W A W IOPoSAU6CN1ACi.TIC1 CONFIDENTIAL Page 8 of 8 (Rev SSL&SA 11/95) City of Renton,Washington EXHIBIT A FOR LICENSED STANDARD SOFTWARE AND FEES A.License Fee for LICENSED STANDARD SOFTWARE and DOCUMENTATION selected by CUSTOMER: Application Package Cost RECORDS 1. Aegis-Law Enforcement Records Software Base Package $50,000 (Multi jurisdiction) -Incident Tracking Module -Case Processing Module -Arrest Module -Property Module -Personnel/Education Module -Computer Aided Investigations Module -UCR(Federal Reports)Module -Wants and Warrants Module -Traffic Tickets and Citations Module -Accidents Module -Business Registry Module -Impounded Vehicle Processing Module 2. Additional Aegis®Law Enforcement Records Software Field Investigations Module 8,000 Case Management Module 8,000 Geo File Verification Module 8,000 Pawn Shops Module 8,000 Narcotics Management Module 15,000 DBI Interface Module' 10,000 Gang Tracking Module(in development) 8,000 Property Room Bar Coding 8,000 Index Cards Module 8,000 Crime Analysis Module(in development) 8,000 3. Aegis®Public Safety State Interface Software' AS/400 State/NCIC Interface 10,000 On-Line Wants and Warrants Interface to State/NCIC(in development) 8,000 On-Line Property Checks Interface to State/NCIC(in development) 8,000 4. PC Word Processing Interface' 5,000 ' Does not include any required third party hardware or software. 2 Customer is responsible for obtaining the necessary State approval and any non New World hardware and software. ' Supports WordPerfect®and Microsoft Word& CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington CORRECTIONS 5. Aegis®Corrections Management Software Base Package 40,000 -Bookings Module -Custody Tracking Module -Inmate Tracking and Processing Module -Inmate Classification Module -Inmate Property Tracking Module -Aegis®Law Enforcement Records Interface 6. Additional Aegis®Corrections Management Software Commissary Accounting Module 10,000 Enhanced Medical Tracking Module 10,000 PHOTO 7. Aegis®Photo Imaging Software' Capture Station Module(1 unit) 4,000 Display Station Module(1-10 units) 4,000 Police Records Interface Module 4,000 -Property -Accidents -Cases Bookings/Line-ups Interface Module 4,000 ID Badges Interface Module 4,000 MOBILE 8. Hermessm Mobile Computing(MCT)Software'for an AS/400 MCT Law Enforcement Field Reporting Base Module 16,000 9. Hermessm Mobile Computing(MCT)Software for an RS/6000 MCT/MDT Base Message Switch 6 to State/NCIC $33,000 MCT/MDT Non-New World CAD Interface' 15,000 4 Assumes use of the DDSI/CompuColor Photo Imaging System. 5 MCT/MDT software does not include Application Source Code. 6 Does not include RS/6000. We estimate the RS 16000 will be$20,000. New World will provide standard API's. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington • • 10. Hermessm Mobile Computing(MCT)Software for Laptops(50 Units)',' Law Enforcement Module CAD via Switch 37,500 Law Enforcement Module State/NCIC via Switch 25,000 Law Enforcement Module IBR Field Reporting 50,000 Law Enforcement Module Accidents Field Reporting 25,000 Subtotal(50 Units) $137,500 COMPLIANCE 11. Federal and State of Washington Hermessm Laptop Compliance Software(40+Units) Law Enforcement State IBR Field Reports 6,000 Law Enforcement Accidents Field Reports 6,000 12. Federal and State of Washington Aegis-Compliance Software Law Enforcement Records Base Compliance Module 12,000 - State Collision Report(hard copy) -FBI Fingerprint Card(cut form) -State IBR Magnetic Reporting(WIBRS) Corrections Management Base Compliance Module 12,000 -Washington State Jail Reports include: -Report A:Daily Population by Status -Report B:Demographics -Report C:Release by Method -Report D:Incidents and Narrative -FBI Fingerprint Card(cut form) LICENSE FEE TOTAL: $487,500 LESS DEMONSTRATION SITE DISCOUNT (97,500) TOTAL LICENSE FEES: $390.000 Includes Application Soure Code for AS/400 Modules 8 Budgeting estimate for laptops: $8,000 for ruggedized includes laptop, external RF modem mounted in vehicle and mounts; $7,000 for standard includes laptop, external RF modem mounted in vehicle and mounts. 9 Includes licenses for 55 Units: 50 Field Units and 5 Supervisor Units. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington • Exhibit A/LICENSED STANDARD SOFTWARE AND FEES Page 2 B. License Fee Payment Schedule for Licensed Standard Software and Documentation 1. DELIVERY AND INSTALLATION PAYMENT $292,500 (75%of each application cost— Invoiced as each Exhibit A Licensed Standard Software package is delivered to Customer,payment is due upon installation) 2. APPLICATION ACCEPTANCE PAYMENT $58,500 (15%of each application cost— Invoiced upon application acceptance as defined in Exhibit I) 3. FINAL ACCEPTANCE PAYMENT $39,000 Invoiced as each Phase(see Exhibit K)is completed including software installation,application training, data conversion,custom softwar e and application acceptance of all appropriate modules. TOTAL LICENSED STANDARD SOFTWARE PAYMENTS DUE $390.000 ALL PAYMENTS ARE DUE WITHIN THIRTY(30)DAYS FROM RECEIPT OF INVOICE PRICING VALID THROUGH MARCH 10, 1998 CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington EXHIBIT B INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES 1. Training and Installation Support Hours Recommended Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only recommended but also is critical for a successful installation of and training on each application package. Based on the Licensed Standard Software listed on Exhibit A, we suggest that at least 1.200 hours of New World project management, installation and training support services have been allocated. Actual usage may be higher or lower based on Customer's requirements and use of these support services. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the amount allocated. The recommended installation and training support hours include: (a) Project management assistance; (b) Installation of each package of Licensed Standard Software; and (c) Customer training and/or assistance in testing on each package of Licensed Standard Software; (d) Customer training on systems administration (e) Tailoring of Licensed Standard Software by New World technical staff and/or consultation with New World technical staff; (f) New World Consultation with other vendors or third parties; (g) Assistance as Customer is going "live"; and (h) On-site acceptance testing as described in Exhibit K. The installation and training support services are performed at Customer's premises and/or at New World national headquarters in Troy, Michigan. 2. Training and Installation Support Service Fees Estimate Based on the allocated hours and services above,the project management, training and installation support service cost will be$120.000.. (Plus all actual and reasonable travel expenses incurred by New World divided proportionately between all New World customers visited on a single trip, and actual employee travel time up to but not exceeding four (4)hours per Customer visit.) The$120.000 cost has been calculated using a rate of$100.00 per hour. Additional services are also available at the rate of $100.00 per hour. Hours will be billed as used. This rate is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then-current hourly rate for all Exhibit B support services rendered. 3. Additional Services Available Other New World services may be required or requested for the following: (a) Modifying the Licensed Standard Software; (b) Designing and programming Custom Software; (c) Maintaining modified Licensed Standard Software and/or Custom Software; and/or (d) Additional software training and/or testing. Customer may request these additional services in writing using New World's Request For Service(RFS)procedure (or other appropriate procedure mutually agreed upon by Customer and New World). 4. Payments for Services anill Travel Costs All hours for services and trave l costs will be billed weekly for the previous calendar week. Payments are due within thirty (30) days from receipt of inv(dce. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington • EXHIBIT C STANDARD SOFTWARE MAINTENANCE AGREEMENT This Standard Software Maintenance Agreement(SSMA)between New World Systems®Corporation(New World)and City of Renton,Washington(Customer)sets forth the standard software maintenance support services provided by New World. 1. Service Period This SSMA shall remain in effect for a period of five(5)years beginning on the 271 st day after the installation of the Licensed Standard Software to Customer(the start date)and ending on the same calendar date five(5)years after the start date. Upon software delivery,Licensed Standard Software installation shall not be delayed more than 30 days from computer's availability for use. 2. Services Included The following services or features are available under this SSMA: (a) Upgrades, including new releases,to the Licensed Standard Software(prior releases of Licensed Standard Software application packages are supported no longer than nine(9)months after a new release is announced by New World); (b) Temporary fixes to Licensed Standard Software(see paragraph 6 below); (c) Revisions to Licensed Documentation; (d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00 a.m.to 8:00 p.m. (Eastern Time Zone); (e) Invitation to and participation in user group meetings;and (f) Extended 24-hour per day,7 days per week support(via pager outside normal business hours). Items a,b,and c above will be distributed to Customer on magnetic media or other means,as appropriate. After installation, Customer shall return any magnetic media to New World. Additional support services are available as requested by Customer using the then-current hourly rates or applicable fees. Exhibit B has a description of support services available. 3. Maintenance for Modified Licensed Standard Software and Custom Software Customer is advised that if it requests or makes changes or modifications to the Licensed Standard Software, these changes or modifications(no matter who makes them)make the modified Licensed Standard Software more difficult to maintain.If New World agrees to provide maintenance support for Custom Software or Licensed Standard Software modified at Customer's request,then the additional New World maintenance or support services provided shall be billed at the then- current Exhibit B hourly fees plus reasonable expenses. 4. Billing Maintenance costs will be billed annually,beginning on the 271 st day after installation of the Licensed Standard Software and on the same day each year thereafter for the term of the SSMA. (Any Exhibit B support or service hours and travel costs incurred are billed weekly for the previous calendar week.) 5. Additions of Software to Maintenance Agreement Additional Licensed Standard Software licensed from New World will be added to the SSMA ninety(90)days after it is installed at Customer's location. Costs for the maintenance for the additional software will be billed to Customer on a pro rata basis for the remainder of the maintenance year and on a full year basis thereafter. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington • i Exhibit C/STANDARD SOFTWARE MAINTENANCE AGREEMENT Page 2 6. Requests for Software Correction on Licensed Standard Software At any time during the ninety(90)day warranty period or during the SSMA period, if Customer believes that the Licensed Standard Software does not conform to the current specifications set forth in the user manuals,Customer must notify New World in writing that there is a claimed defect and specify which feature and/or report it believes to be defective. Before any notice is sent to New World, it must be reviewed and approved by the Customer Liaison. Documented examples of the claimed defect must accompany each notice. New World will review the documented notice and when a feature or report does not conform to the published specifications,New World will provide software correction service at no charge. (See paragraph 4.0 of the General Terms and Conditions of this Agreement for the New World warranties provided). A non-warranty request is handled as a billable Request for Service(RFS)(see Exhibit B). The no charge software correction service does not apply to any of the following: (a) situations where the Licensed Standard Software has been changed by anyone other than New World personnel; (b) situations where Customer's use or operations error causes incorrect information or reports to be generated;and (c) requests that go beyond the scope of the specifications set forth in the current User Manuals. 7. Maintenance Costs for Licensed Standard Software Packages Covered for IBM AS/400 Model 600-2134 New World agrees to provide software maintenance at the costs listed below for the following New World Licensed Standard Software packages installed at Customer's location: Application Package Number of Modules 1. Aegis-Law Enforcement Records Software Base Package 12 2. Additional Aegis-Law Enforcement Records Software 10 3. Aegis-Public Safety State Interface Software 3 4. PC Word Processing Interface 1 5. Aegis-Corrections Management Software Base Package 6 6. Additional Aegis-Corrections Management Software 2 7. Aegis-Photo Imaging Software 5 8. Hermessm Mobile Computing(MCT)Software for an AS/400 1 9. Hermessm Mobile Computing(MCT)Software for an RS/6000 2 10. Hermessm Mobile Computing(MCT)Software for Laptops 4 11. Federal and State of Washington Hermessm Laptop Compliance Software 2 12. Federal and State of Washington Aegis-Compliance Software 2 ANNUAL TOTAL LIST COST: $487,500 MAINTENANCE COST: 8$ 7,750 (5-Year Plan,billed annually) ALL PAYMENTS ARE DUE THIRTY(30)DAYS FROM RECEIPT OF INVOICE. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington • � i EXHIBIT D NEW WORLD SYSTEMS®CORPORATION NON-DISCLOSURE AND SECURITY AGREEMENT FOR THIRD PARTIES This Agreement,when accepted and executed by New World,grants the undersigned the permission to use and/or have limited access to certain New World Systems'Corporation(New World)proprietary and/or confidential information Installed at: City of Renton Located at: 200 Mill Avenue South OR 601 Main Avenue South Renton,WA 98055 Authorized Signature of Customer: Name(Please Print or Type) Title Signature In exchange for the permission to use or have access to New World proprietary and/or confidential information,including without limitation,New World software and/or documentation,the organization and individual whose names appear below,agree to the following: 1. No copies in any form will be made of New World proprietary or confidential information without the expressed written consent of New World'President,including without limitation,the following: • Program Libraries,whether source code or object code; • Operating Control Language; • Test or Sample Files; • Program Listings; • Record Layouts; • All written confidential or proprietary information originating from New World including without limitation,documentation,such as user manuals and/or system manuals;and/or • All New World Product Bulletins and/or other New World Product related materials. 2. New World software,New World documentation,or other proprietary or confidential information shall not be used for any purpose other than processing the records of the Customer identified above as permitted in the Customer's Standard Software License and Services Agreement with New World. 3. The undersigned agree(s)that this Agreement may be enforced by injunction in addition to any other appropriate remedies available to New World. If it is determined that the money damages caused by the undersigned's failure to comply with the foregoing terms are difficult to ascertain,they are hereby estimated at liquidated damages of no less than three times the then-current License Fees for the License Software provided to Customer under the Standard Software License and Service Agreement between Customer and New World. Agreed and Accepted by Third Party(Organization) Agreed and Accepted by Third Party(Individual) Organization: Individual: By: By: Title: Title: Date: Date: Accepted and Approved By New World Systems®Corp. By: Title: Date: [G:\BDISKS\WASHWGTMZENrON.WA\PROPOSAL\6CNTRCT.EXS] CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington I EXHIBIT E DEMONSTRATION SITE DISCOUNT New World has provided Customer a significant discount in exchange for the privilege of using Customer's site for demonstration purposes.Accordingly,after the Licensed Software has been delivered and installed,Customer agrees to act as a demonstration site for prospective New World customers.Customer also agrees to serve as a reference or remote demonstration site on the telephone for prospective New World customers.By agreeing to be a demonstration site,Customer is not necessarily endorsing the New World software and Customer will not actively participate in any type of marketing and advertising campaign for or on behalf of New World,and New World advertising will not state or imply any endorsement by Customer unless approved by Customer. Demonstrations will be coordinated with the appropriate Customer personnel and will be scheduled to minimize the interruption to Customer's operations.New World will provide Customer reasonable notice for preparation. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington 0 EXHIBIT F fo CUSTOMER REQUESTED CUSTOM SOFTWARE A. DEFINITION OF PROJECT New World will provide the Customer requested Custom Software as discussed below to address the Customer's requirements. Customer agrees to cooperate in not making modifications and enhancements too extensive as defined in the B-2a procedure below. CAPABILITIES INCLUDED IN FIXED COST UNDER B-4a BELOW 1. Custom Software a. Interface to PRC CAD: This will occur in Phase 11 of the project(see Exhibit K). The cost is $12,000. New World will provide an interface capable of receiving a PRC CAD incident report which will be formatted as needed and written to the New World Incident File. The following assumptions are being made for this estimate: PRC will produce a data stream that is sent to the AS/400 via TCP/IP. New World will monitor for this transfer of information and return an ACK upon successful receipt of the data stream. - Both the CAD host and the AS/400 will need to have a communication link/leased line into AS/400. - The CAD host will communicate directly to the AS/400. - Any costs associated with necessary programming changes on the CAD host machine will be the responsibility of Customer. b. GIS Conversion Utility: This will occur in Phase I of the project(see Exhibit K). The cost is $5,000. c. Pawn Shop Data Upload: This will occur in Phase III of the ro'ect. The cost is not included in P J Exhibit F but will be determined upon more detailed definition. Delivery will be targeted at six months after Software Specifications Design Document(SSDD). B. METHODOLOGY TO PROVIDE CUSTOM SOFTWARE 1. Definition of New World Responsibility This project includes the following activities to be performed by New World. Review of required features with Customer. Only items identified in Paragraph A above will be provided in this implementation plan. Preparation of Software Specifications Design Document(SSDD)to include: •menu samples • screen samples •report samples -Programming and programming test using RPG -Update user manual to include enhancements -On-site training,testing,and/or other support services using Exhibit B rates and fees. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington i Exhibit F/CUSTOMER REQUESTED CUSTOM SOFTWARE Page 2 For modification requiring over 50 hours of work,New World utilizes a design document procedure(see B-2a below). For smaller modifications,New World uses a Request For Service(RFS)procedure. Both procedures are reviewed with Customer at a pre-installation planning meeting. The RFS procedure utilizes a form with a narrative description and supporting documentation if applicable to define the work to be done. 2. Implementation Schedule Activi1y Targeted Time Period a. Complete Design Review or RFS Procedure To Be Determined with Customer Staff. Customer agrees to be reasonable and flexible in not attempting to design the modifications to be more extensive than called for in the scope(cost and schedule) of this project. b. New World submits first draft of SSDD or RFS. To Be Determined c. SSDD or RFS acceptance and sign-off by To Be Determined Customer(no programming will be done by • New World until the formal sign-off and Customer's authorization to proceed in writing). d. New World completes programming from SSDD To Be Determined or RFS and provides modified software to Customer. e. Software Modification Acceptance Test To Be Determined (as applicable,source code and user manual are updated and provided). 3. CUSTOMER RESPONSIBILITY Customer's responsibilities are additionally defined in Section II,paragraph 6.0 of the General Terms and Conditions of this Agreement. All Customer requested changes after design sign-off must be documented by Customer and authorized in writing including potential costs,if any. Additional changes will most likely delay the schedule and may increase the cost. 4. COST AND PAYMENT FOR MODIFICATIONS (a) The cost for the custom software(items la and lb)is to be paid as follows: - 75%upon sign-off by Customer of Design Specifications $11750 and mutual agreement to delivery schedule - 15%on installation of the custom software $2,550 - 10%on final acceptance $1,700 - Total Exhibit F Cost $17.000 Note: Where applicable,travel costs for New World employees to complete the tasks for Exhibit F services are billed under the provisions of Exhibit B services. All travel to be mutually agreed upon by Customer and New World. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington EXHIBIT G DATA FILE CONVERSION ASSISTANCE New World will provide conversion assistance to Customer to convert the existing data master files specified below. Data is to be submitted on a standard Dat tape in ASCII format with a fixed record length and fixed field lengths defined in each record. An accurate record count must also be provided. Master files to be converted: Jacket(Name)Master File Incident Master File Case File(Case,Case Offenses,and Case Subjects) Arrest File GIS File The cost to provide the data file conversion is$14,200. The payment schedule for the conversion is as follows: 1. DOWN PAYMENT $10,650 75%upon sign-off by Customer of Design Specifications and mutual agreement to delivery schedule 2. INSTALLATION PAYMENT $2,130 (15%—due upon installation of data file conversion programs) 3. FINAL PAYMENT $1,420 (10%-due upon final acceptance) TOTAL PAYMENTS DUE FOR DATA FILE CONVERSION(Exhibit G) $14.200 Note: Where applicable,travel costs for New World employees to complete the tasks for Exhibit G services are billed under the provisions of Exhibit B services. All travel to be mutually agreed upon by Customer and New World. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington EXHIBIT H PRIME CONTRACTOR SERVICES AND FEES As Prime Contractor New World agrees to provide the following services: 1. Coordination of installation of hardware and software (a) Develop with Customer project implementation plans and schedules, including target dates and an outline of service hour allocation; (b) Schedule and monitor all vendor activities, including placing orders with vendors, and scheduling delivery and installation of products and services; (c) Ensure delivery of all Third Party Products and Services,including verification of their good working order. (d) Work with Customer to take all reasonable steps to ensure that the hardware and services to be provided by Third Party Vendors will be available on a timely basis and to take all reasonable steps to ensure the integration of the total system to a successful conclusion. 2. Acting as a single reference point for Customer in dealing with Vendors (a) New World will be the first point of contact between Customer and all vendors,and in this capacity will deal with all questions, problems, compatibility issues,jurisdiction issues, and/or other communication related to the successful installation and operation of the vendor products and services. (b) Except for normal maintenance services on hardware,New World will schedule vendor personnel. 3. Project status reports At least monthly, beginning from the date Customer signs this Agreement, New World shall provide a Project Status Report to Customer.This report shall include: (a) Activities in the previous 30 day period; (b) Progress toward target dates for installation activities,including status of projected hour allocation; (c) Advise Customer of any areas of concern,including meeting target dates and hour projections,that may require change or specific action by Customer and/or vendor(s). (d) Advise Customer of any areas of concern,including meeting target dates and hour projections,that may require change or specific action by Customer and/or vendor(s). The cost for the Prime Contractor Services described above is$23,800 to be billed as follows. 1. 75%upon delivery of IBM AS/400 Hardware $17,850 2. 15%upon completion of Phase 1 3,570 3. 10%upon final acceptance 2.380 TOTAL PAYMENTS DUE FOR PRIME CONTRACTOR SERVICES(Exhibit H) J23-800 Payment is due within thirty(30)days from receipt of invoice. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington EXHIBIT I STANDARD SOFTWARE ACCEPTANCE Each application of Licensed Software shall be deemed to have met successful acceptance standards upon the successful completion of either Criteria I or Criteria 2(listed below)whichever occurs first. Software Acceptance Testing is successful under either Criteria 1 or Criteria 2 unless the Licensed Software application contains a warranty defect which substantially impairs the value and Customer's use of the Licensed Software. Any claimed defects must be documented in writing as set forth in Exhibit C. Allowing reasonable time for Customer to test and inspect and unless otherwise provided in writing, each application of Licensed Standard Software shall have been deemed to meet success performance criteria no later than thirty(30)days after the acceptance testing date(s)as scheduled in the then current implementation plan. Criteria 1: Using Exhibit B support service hours,New World shall assist Customer in conducting the following software acceptance test: Following published specifications using established procedures and controls,the test criteria includes: (i) the successful entering and editing of a representative sample of transactions; (ii) the successful processing of a representative sample of file maintenance transactions for the master file transactions;and (iii) the successful generation of standard output reports. Testing under Criteria 1 may be completed before Customer has gone "live" on the application. If Criteria 1 is used, Customer agrees to provide the requisite resources to timely complete the software performance test procedure. If Customer unreasonably delays the start of the Criteria 1 test procedure for more than fourteen(14)calendar days beyond the designated test date, then successful software performance shall be deemed to have occurred for that application of Licensed Software on the fifteenth(15th)day after the designated test date. Criteria 2: Successful Performance of each application of Licensed Software delivered shall be deemed to have occurred at the time Customer begins using the application of Licensed Software to produce data or output which is distributed for actual use and/or otherwise used as"live data". CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington 0 0 EXHIBIT J STANDARD SOFTWARE SPECIFICATIONS FROM NEW WORLD'S RESPONSE For the applications licensed on Exhibit A,the New World Detail Response to the specifications of Customer's RFP is incorporated in this Agreement by reference. All items coded"Yes"(as qualified)in the New World detail response to Customer's RFP Questionnaire will be provided to Customer through currently existing Exhibit A software capabilities,use of IBM software,custom programming provided by New World and/or future enhancements to Exhibit A software provided under Exhibit C. Items coded as requiring modification,with costs or hours,may be provided using Exhibit B support services hours at the then current hourly rates. If the terms and conditions of the New World Detail Response to the specifications of the RFP and this Agreement are in conflict,the governing terms and conditions shall be this Agreement. CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington CITY OF REQUEST FOPROPOS.AM FOR A gENTON : POLICE ri'FORNUTION SYSTEM SECTION PROPOSAL FORMS - FL:'CTIONAL REQtiIREN ENTS This section specifies the Ci ty s functional requirements for the police information system. Those functions designates as `optional' are considered highly desirable by the City, but um requirements for the system. If offered b the proposer, the are not part of the rtunim q y p p y should be priced separately where required in Section IX - Cost Proposal. The following coding system must be used in all places where a coded response is indicated: 1. S - Standard: Will be met and can be demonstrated-as_a standard feature of the product. 2. `I • Modified at No Cost: Will be met with minimal modification at no additional cost to the City within 60 days of installation. 3. -NI+ - Modified at Extra Cost: Will be met only by modification with additional costs to the City (a detailed accounting of modification costs by item mist be included as part of the cost proposal). 4. C - Cannot be Met: Requirement cannot be met by the product as it is currently available (the proposer may address components or features currently under development provided a timeline for availability is also given). This coding scheme shall apply to all response sections where indicated. Acceptable alternatives to the requirement may be described as notes to the specification number. Proposers are required to provide narrative explanations with each of their coded responses. V.1 GENERAL FUNNCTIONAL REQUIREMENTS Code V.1.1 The system must have the ability to accommodate multiple user communities or law enforcement agencies. For example, the system S will initially store and process information for the cities of Renton and Newcastle, and additional user agencies may be added in the future. Data stored in the system must be identified by "owner" community or agency, and the system must be able to produce reports and displays showing data for any one, any combination, or all.a encies. Proposal Forms -Functional Requirements Page V-1 CITY OF REQUEST FOOPOSALS FOR A RENTON POLICE IN NLkTIOY SYSTEM V.1.2 Adult and juvenile data must be clearly separated and access controlled by the security features of the system. A means must.be provided. such S as a distinguishing character or field, to enable sorting and reporting of data by adult vs.juvenile. V.1.3 The system shall include a report generator for producing management reports from the system files. The report generator shall enable the user S to design, store and retrieve report specifications; select, sort. and tabulate data; and print formatted reports, listings, charts and graphs. Standard reports shall include at least: • Case detail reports • Case summary reports and listings • Case breakdowns by date range and incident type • Activity breakdowns by date range and incident type Activity breakdowns by patrol district • Activity breakdowns by officer • Response time analysis Arrest Blotter • Prisoner movement logs • Jail cell occupancy history Property and evidence custody logs Please attach samples of these reports to your response. V.2 POLICE RECORDS NA NAGET EN T V.2.1 Information Sources Code V.2.1.1 The system shall enable reports to be entered or completed from any authorized computer or terminal on the City data communications S network, including workstations in records, briefing room, investigations. the Police Department public reception desk. and executive offices. V.2.1.2 The system shall also accept data prepared in the field and submitted via diskette. S V.2.1.3 The system shall also accept data submitted from future wireless transmission from mobile/portable computers. Standard using :Vew 5Q:L World software. Proposal Forms -Functional Requirements Page V-2 CITY OF REQUEST FAROPOSALS FOR A RENTON POLICE WFORINUTION SYSTEM V.2.1.4 (Optional) The system shall also accert CAD incident data transmitted from the ValleyCom CAD system via a future data M+ communications interface. V.2.2 Report Entry Code V.2.2.1 The system shall provide a user-friendly graphical user interface with formatted data entry screens, automatic prompting, pull-down menus, S and an integrated word-processor and spelline checker for narrative text. V.2.2.2 Data entry screens shall be provided for at least the following types of reports and records: S • Field incident reports • Accident reports • Arrest reports • Traffic and misdemeanor citations • Field interview reports • Officer activity logs • Missing persons reports • Wants and warrants • Criminal and juvenile records • Probation and parole records • Gang and drug activity records • Weapon permits • Alarm permits • Bicycle licenses • Landlord/Tenant • Domestic Violence • Hate and Bias Crimes • Citation Audit • Summary Field • Disposition Field _ • Dissemination Tracking Subsystem V.2.2.3 Each data item shall only have to be entered once, shall be stored-in only one place, and shall update all affected screens and reports. S Proposal Forms - Functional Requirements Page V-3 CITY OF REQUEST F*ROPOSALS FOR A REN"TON POLICE IINFOR-NUTION SYSTEM V.2.3 Report Processing Code V.2.3.1 Field supervisors shall be able to retrieve reports from any authorized terminal, review each report on-line, and enter an "electronic S signature" (authenticated code) indicating approval of the report. V.2.3.2 Records clerks shall be able to retrieve reports from any authorized terminal. perform final processing on the reports (e.g...assignment of S codes, indexing of persons, vehicles, property, locations), and print and distribute any required hard-copy_documents. V.2.4 Inquiry and Ad-Hoc Reporting Code V.2.4.1 Police RbIS users shall be able to easily retrieve individual records by index number, search records by key fields, and search records for S specified character strings. V.2.4.2 To retrieve an individual record by index number, the user shall only have to enter the pertinent record index number or select it from a S menu. Record numbers shall include at least: • Case number • Arrest number • Bookine number • Accident report number • Citation number • Permit/license number • (Optional) CAD incident number V.2.4.3 To search records by key fields, the user shall be able to easily structure a search query using a data entry form, pull-down menus, S "query by example", and/or other user-friendly techniques. V.2.4.4 The system shall then retrieve individual records or groups of records matching the specified key values. The search keys may be partial or S* complete, and may be connected in "and", `br' and "not" combinations. The search may use soundex matching. At least the following keys shall be supported: * excluding"not''. • Person names, including AKAs and monikers • Person ID number, such as AFIS or fingerprint number • Person physical descriptors Proposal Forms - Functional Requirements Page V4 CITY OF REQUEST FIR PROPOSALS FOR A REN TON POLICE LYFORNL-MON SYSTEM • Telephone numbers • Drivers license number • Vehicle license number • Vehicle identification number • Vehicle descriptors • Property.identification number • Property descriptors • Location, specified as address, intersection, landmark, or map coordinates • Geographic area, specified as district or grid • Date and time, specific or range • Officer ID • Unit ID • Incident type V.2.4.5 To search records for particular character strings the user shall be able to enter words, phrases, numbers, or other characters, and the system M+ shall then retrieve all records containing the specified strings. The s:stem shall not require exact spelling, punctuation, etc., to retrieve potentially matching records. The user shall be able to combine the character string search with the other types of searches discussed above; for example, to find a record from August or September, 1994, containing the word "methamphetamine". The search may retrieve an individual record, a group of records, or a summary listing or statistical tabulation of records. V.2.4.6 (Optional) When an individual record has been displayed, the user shall be able to designate specific fields, words or phrases in the S record by "point-and-click" or other convenient means to retrieve and display related records and information(i.e., a"hypertexV capability). V.3 UNTORNI CRIME REPORTINGANCIDENT BASED REPORTING Code V.3.1 The system shall generate uniform crime reports (UCR) and other required State and Federal reports. S V.3.2 (Optional) The system shall also have the capability to generate National Incident-Based Reporting System (NIBRS) Incident-Based S Reports (IBR) for use in the event the City adopts that system in the future. Proposal Forms - Functional Requirements Page V-5 CITY OF 0 REQUEST F46 PROPOSALS FOR A RENTON POLICE LrFORNLATIOr SYSTEM V.4 JAIL RECORDS NUNAGENENT V.4.1 General Requirements The jail records management system shall store, process and retrieve information related to prisoner booking,.identification and classification, medical screening, property and money accounting, visitor control, prisoner movement, court appearances, commissary, and release. The tracking function must extend to Renton prisoners outplaced to jails in other jurisdictions (including King County and Okanogan County), and prisoners on electronic home detention (EHD). V.4.2 Booking Code V.4.2.1 The booking function shall capture all information relevant to the commitment of the prisoner to the jail, but without requiring duplicate S entry of information already available from the Police RINIS. V.4.3 Identification Code V.4.3.1 The identification function shall provide ready access to the system- wide master name index and persons records to assist the jail officer S in establishing and recording the identification of the prisoner. V.4.3.2 The function shall include the electronic capture and storage of a photographic image of each prisoner, for use at all points in jail S management where visual confirmation of identity is required. The photo-imaging subsystem shall be fully compatible with the Kin` County photo imaging system to enable direct exchange of image data. V.4.3.3 The function shall include the capture and storage of fingerprint images from a live-scan fingerprint reader, and printing of fingerprint cards in State-standard format. The fingerprint data shall include AFIS number, where available. The City prefers the Digital Biometrics, Inc., system, or equivalent or better. V.4.4 Medical Screening Code V.4.4.1 The medical screening function shall provide for storage and retrieval of information related to any known medical conditions of the S prisoner, and management of prisoner medications. Proposal Forms - Functional Requirements Page V-6 CITY OF REQUEST FOPROPOSALS FOR A REN TON POLICE LrFORNLkTIOr SYSTEM - V.4.4.2 Access to confidential medical records must be controlled by user name and/or function. S V.4.6 Property and Money Accounting Code V.4.5.1 The property and money accounting function shall record all personal -- effects and money taken from the prisoner at the time, of booking, S track the storage and movement of personal effects and money, account for prisoner receipts and expenditures of funds while incarcerated, and record the return of effects and money at the time of release. V.4.6 Commissary Code V.4.6.1 The commissary function shall maintain an inventory and financial accounting of jail commissary supplies and prisoner purchases. S V.4.7 Prisoner Movement Tracking Code V.4.7.1 The prisoner movement function shall maintain an accurate and detailed log recording the date, time, prisoner identity, purpose, and S locations and persons involved in each prisoner movement into, within, or out of the jail. Cell assignments and movement dates and times are critical; the system must enable the user to determine which prisoners were in which cells at any given date and time in the past. V.4.7.2 The system shall use bar code or similar technology to assist in tracking prisoner movements. Ni+ V.4.8 Visitor Control Code V.4.8.1 (Optional) The visitor control function shall log the arrival and departure of all visitors and record their identity. Separate reports S must be provided for adults vs.juveniles. V.4.9 Court Appearances Code V.4.9.1 The court appearance function shall maintain a schedule of court appearances for which prisoners are due, and shall log information S related to prisoner transfers to and from the court. Proposal Forms -Functional Requirements Page V-7 i CITY OF REQUEST F0 PROPOSALS FOR A RENTO` POLICE Iti OPUNIATION SYSTEM i V.4.10 Release Code V.4.10.1 The release function shall record all information related to the release of prisoners including authorization, date and time. In S addition, the system shall check for any outstanding warrants on the prisoner prior to release. V.4.11 Reports Code V.4.11.1 The report module must provide at least the following reports for the jail management subsystem: IS Cell Population Jail Population Juvenile Offenders Arrest Blotter V.5 PROPERTY AND EVIDENCE MANAGEMENT Code V.5.1 The property and evidence management features shall relate each item of property and evidence to the relevant case, citation, reporting S officer, locations, owner, and suspects. The system shall index each item by number, and store a detailed identification including quantity, serial numbers, brand name, make, and physical description. The system shall ensure a complete and accurate record of the chain of custody by maintaining a detailed log of all property movement including date and time received or released, persons involved, purpose and destination. V.5.2 The clearance of a case shall trigger a reminder for the release of evidence associated with that case. itii+ V.5.3 The system should use bar-codes, and bar-code reading and venerating software, or similar technology to streamline the tracking S of property and evidence. v V.6 INVESTIGATIVE CASE MANAGEMENT Code Proposal Forms - Functional Requirements Paae V-8 CITY OF REQUESAOR-NLkTION PROPOSALS FOR A RENTON � POLICE SYSTEM V.6.1 Investigative Bureau supervisors shall be able to use the Police RMS to retrieve. review and prioritize cases, assign cases to investieators, S and monitor investigator progress and case status. V.6.2 Investigators shall be able to easily retrieve and analyze all information pertinent to each case, and log-all of their activities and S notes relative to the case. V.6.3 The system shall maintain an accurate record of the date assigned, investigator assigned, investigative activity to date, current status, and S final disposition. V.7 GANG ACTIVITY TRACKING Code V.7.1 The system shall support convenient storage, retrieval and-analysis of gang-related information. For each aana the system shall identify the S known gang members and aid in analysis of patterns of criminal activity. For each gang member the relevant information shall include the person's name, physical descriptors, monikers, AK—As, phone number, address, occupation, employer, vehicle data, and linkages to known aangs and associates. All of the gang activity tracking data shall be fully integrated with the other RMS modules. V.7.2 The system should include a gangs section of the regular RNIS data entry screen which will automatically activate (i.e. "togale") based on M+ the case type. V.7.3 The gangs database should integrate fully with the standard master names index. S V.8 PAWN SHOP Code V.8.1 The pawn shop module shall accept data entered manually by records clerks, or received electronically from pawn shop operators, listing M+ and describing pawned articles and identifying the owners. The data will be formatted in compliance with WACIC and NCIC standards. The module shall compare the pawned property against reported stolen property, as an aid in identifying possible stolen pawned property. V.8.2 The pawn shop module shall accept data on felony convictions provided by King County. The City will provide the'format to the S_ Proposal Forms -Functional Requirements Page V-9 CITY OF REQUEST 4 PROPOSALS FOR A RENTON POLICE LYFOPNLXTION SYSTEM successful proposer. The module shall compare pawned property owners against the list of felony convictions as an aid in identifying convicted felons who may have pawned property. V.8.3 The pawn shop module shall be capable of transmitting data to ACCESS and DISCIS for dissemination. Ni+ V.9 CRIME ANALYSIS AND RESOURCE ALLOCATION MODELLYG Code V.9.1 The Police RMS shall support statistical and geographic analysis of crime activity, and the development of resource deployment plans and S/1,I+ schedules. M+for crime resource deployment. V.9.2 The,statistical analysis capability shall include the full capabilities of a standard statistical analysis software package, including: New etil+ World's Crime Analysis module will create a file for downloading of statistical information from the records database. The customer would be responsible for creating any statistical analysis. • Computation of frequency distributions • Computation of medians, averages,deviations, and ranges • Analysis of samples, computation of confidence intervals • Hypothesis testing • Trend analysis and curve fitting • Regression analysis • Tabulations, charts and graphs V.9.3 The geographic analysis capability shall be integrated with or closely linked to the City's land-based information system. This capability Ali+ shall support the convenient preparation of "pin maps" and thematic maps to display information retrieved using any of the retrieval capabilities previously discussed. V.9.4 The resource deployment modeling and scheduling capabilities shall provide data and analytical support in designing patrol district LVI+ boundaries, assigning units to districts, and optimizing shift schedules. The current product does not include analytical support. V.10 TRUTIC RECORDS MANAGEMENT Code V.10.1 The traffic records module shall accept, store, process and report upon data from traffic warnings, citations, traffic incident and collision S Proposal Forms - Functional Requirements Page V-10 CITY OF REQUEST PROPOSALS FOR A RENTON POLICE L ORML-MON SYSTEM! reports, and investigation reports. Cp V.10.2 The traffic records module shall support investigative case management for traffic cases as a separate function from other types S Of case investigations. V.10.3 (Optional) 'The traffic records module should incorporate AutoCAD or similar drafting software to assist traffic investigators in preparing • . M+ accurately scaled accident scene diagrams. and for storing, retrieving and displaying photo images of traffic accident scenes and evidence. V.10.4 (Optional) The traffic records module should incorporate imaging software for storing, retrieving and displaying photo images of traffic S accident scenes and evidence. V.11 LrVENTORY ML NAGENIENT V.11.1 The inventory module shall be accessible from any authorized Code computer or terminal on the City network, and shall provide a user- S friendly graphical user interface with formatted data entry screens, automatic prompting and pull-down menus. The basic information stored for each item shall include (as appropriate): • Inventory category • Inventory identification number • Mlanufacturer • Serial number • Mlake, model, other description • Acquisition Source • Date acquired • Acquisition cost • Owner department • Physical location • Warranty and maintenance data V.11.2 For quartermaster items issued to employees (weapons, uniforms, etc.), the information shall also identify the date issued, person to S whom issued, and date returned. V.11.3 users shall be able to retrieve, display and .print .out individual l records, groups of records, and tabulations and totals by key fields or S combinations of key fields. Proposal Forms - Functional Requirements Page V-11 CITY OF REQUEST I&PROPOSALS FOR A REN TOr POLICE Lr ORNIATION SYSTEM V.12 TPUENI G RECORDS Code V.12.1 The training records module shall be accessible from any authorized computer or terminal on the City netwodc,'and shall provide a user- S friendly graphical user interface with formatted data entry screens, automatic prompting and pull-down menus. Information retrievable •. from the system shall include: • For each training course available: ID number Title Description Prerequisites Certifications P rovided Hours/CEUs to complete Hours/CEUs to maintain certification • Training class/drill history Class number Date Duration in hours Instructor ID Trainee IN • Trainee history: -- For each class attended: Class number Type Date Duration in hours Location Instructor/officer Attendance status -- For each certificationlqualification held Certification ID Date of certification Proposal Forms - Functional Requirements Page V-12 CITY OF REQUEST PROPOSALS FOR A REVTON 0 POLICE *, OR-N- L-kTION SYSTEM Date of expiration • Instructor training history, for each class taught: Class number Type Date Duration in hours Location Number of students • Training schedule V.12.2 Users shall be able to retrieve, display and print out individual records, groups of records, and tabulations and totals by key fields or S combinations of key fields. Standard reports shall include statistics on total training hours provided and received. V.13 MOBILE/PORTABLE COMPUTING V.13.1 General Requirements The system shall accept data from freestanding laptop, notebook, and "personal data assistant" computers and similar mobile and portable computers. In addition, the system shall be designed from the outset for interoperation with a future mobile/portable data communications system, as discussed below. V.13.2 Freestanding Mobile/Portable Computers V.13.2.1 The mobile/portable computing module shall enable users to prepare bode reports and other input data off-line for later batch entry n into the on- S line system. The off-line equipment will include laptop computers in police cars carried by officers. V.13.2.2 The off-line software shall operate as nearly identically to the on-line data entry modules as possible, with the same "look and feel'. S V.13.2.3 Data should be transferable to the on-line system via diskette, dial-up modem, wireless transmission, or temporary network connection S (e.g., via a"docking station"). V.133 Communicating llobile/Portable Computers Proposal Forms - Functional Requirements Page V-13 I CITY OF REQUEST F PROPOSALS FOR A RENTON POLICE LrORrUTIOY SYSTEM The City requires the option to upgrade its existing mobile data terminal system into a full mobile computer system, or implement a new system, at some point in the future. The upgraded or new system would include mobile, possibly portable, computers in Police and Fire vehicles transmitting and receiving data communications via mobile radio. The supporting radio infrastructure could be an extension-of the existing ValleyCom mobile data system, a commercial service such as those operated by AT&T, RAM or ARDIS; a new regional system shared with King County, Bellevue, or other neighboring communities; or a new private system. The system could be restricted to Police, or could be extended to other City departments as well. V.13.3.1 The mobile equipment and radio infrastructure requirements are Code outside the scope of the present specifications. However, the police _S information system currently being procured shall be fully capable of interoperating with a mobile data communications system at such time as one is implemented. Specific functions to be activated at that time may include: • Direct inquiry from the field into ACCESSAVACIC/NCIC for persons, vehicle, license and property checks. • Inquiry from the field into police records system files. • Exchange of electronic mail messages among the mobile and portable computers and computers on the City data communications network. Preparation and transmittal of reports and other input for the records system. I Supervisory re vrew d approval of reports. _ V.13.3._ The system should be compliant om liant with p the Federal NCIC 2000 standards and compatible with regional standards, when they are ,tit+ nalized. A compliant system would support mobile identification unit equipment and transmission of raster-scan imagery ch as mug snots. �' V.14 GEOFILE INUNAGEINIENT V.14.1 Tne City is developing a GIS based on GeoSQL commercial software Code and Oracle's relational database management system. The Police tit+ Proposal Forms - Functional Requirements Page V-14 CITY OF REQL-FAST,tR PROPOSALS FOR A REN�TO` POLICE Ir OR-NUTIOY SYSTEM Department map grids, district boundary definitions, and other geographic data will be maintained as layers in a GIS shared with other City departments. .The proposer shall fully describe how the GIS and police information would interact. V.15 LN"TERFACES TO EXTERNAL SYSTEMS V.15.1 The police information system shall interface to the City of Renton Code electronic mail system, to enable system operator to exchange S electronic mail messages with other City staff. However, the interface shall be implemented with "firewall" security to ensure that unauthorized City staff cannot access any other components of the police information system. V.15.2 The police information system shall interface to the°Washington State Patrol ACCESS network for access to the WACIC, `CIC, and other S database systems with which it interconnects. V.15.3 The police information system shall interface to the King County Sea- 7 King system for access to County public safety information, and as an S/M+ alternative means of connection to ACCESS. V.15.4 The police information system shall interface to the State of Washington Justice Information System for access to information SILV+ about the status of court cases. V.15.5 The police information system jail management module shall interface to the Kin; County master movement system for interchange M+ of information about prisoner movements. V.15.6 (Optional) The= police information system shall interface 'to the ValleyCom PRC CAD system. The interface shall transfer CAD M+ incident data directly into the police records management system where it shall be integrated with information from case reports and other data from the field. V.15.7 (Optional) The police information system shall interface to the City of Kent (OCS) police records system for exchange of records ctrl+ information. V.15.8 (Optional) The police information system shall interface to the-City of Tukwilla police records system for exchange of records LVI+ information. Proposal Forms -Functional Requirements Page V-15 CITY OF REQUEST I&PROPOSALS FOR A RENTON POLICE LNTOILNIATION SYSTEM V.15.9 (Optional) The police information system shall interface to the City of Auburn (Spillman) police records system for exchange of records information. I Proposal Forms -Functional Requirements Page V-16 CITY OF REQUEST R PROPOSALS FOR A REN TON MMMMMMMM� POLICE r ' CE L`FOR��L�TIOY SYSTE.-LVi SECTION `Z PROPOSAL FORMS - PERFOR'vLA_NCE REQMRENIEti•TS This section defines the public safety information system performance requirements with regard to response time, capacity, reliability/availability, and security. Those functions designates as "optional" are considered highly desirable by the City, but are not part of the minimum requirements for the system. If offered by the proposer, they should be priced separately where required in Section LY- Cost Proposal. The following coding system must be used in all places where a coded response is indicated: 1. S - Standard: Will be met and can be demonstrated as a standard feature of the product. ?. NI - Modified at No Cost: Will be met with minimal modification at no additional cost to the City within 60 days of installation. �. M+ - Modified at Extra Cost: Will be met only by modification with additional costs to the City (a detailed accounting of modification costs by item must be included as part of the cost proposal). 4. C - Cannot be NIet: Requirement cannot be met by the product as it is currently available (the vendor may address components or features currently under development provided a timeline for availability is also given). This coding scheme shall apply to all response sections where indicated. Acceptable alternatives to the requirement may be described as notes to the specification number. Vendors are required to Drovide narrative explanations with each of their coded responses. I Proposal Forms - Performance Requirements Page VI-1 CITY OF REQUEST PROPOSALS FOR A REr"TON POLICE LN OR`IATION SYSTE`i U-1 RESPONSE M E Response time is defined as the period of time elapsed from the time the operator releases data into the system by pressing a function key (pressing the "enter" key, clicking a mouse, etc.) until the system has completed its responding display of text and/or graphics. However, the response time does not include timd•required for data transmission to, processing, by, and response from outside systems such as ACCESS, WACIC and NCIC. as those are outside the control of the vendor. The desired response time requirements are: Code VI-1-1 The average response time to all inquiries shall be one (1) second or S_ less. VI.1.2 The maximum response time to 90% of all inquires shall be two (2) S seconds or less. VI.1.3 The maximum response time to 100% of all inquiries shall be five (5) seconds or Iess. TV.1.4 Describe the methodology used to estimate response time, the estimated times of your proposed configuration, and under what conditions the state response times will or will not be met. (dote that the City intends to use response time representations and guarantees in the final contract.) VI.2 CAPACITY VI.2.1 The public safety system as initially installed shall support the Code functional capacities shown in Exhibit VI-1, including the capability of retaining at least seven (7) years of detailed incident and records history on-line. VI.2.2 It shall support at least 50% expansion with only the addition of more ­ S memory, disk storage or peripheral devices of the type originally installed. VI.2.3 It shall support at least 100% expansion within the equipment "family" and architecture originally installed (e.g., by upgrading to - faster processors or higher-speed data communications-equipment). Proposal Forms - Performance Requirements Page VI-2 CITY OF • REQUEST Fe PROPOSALS FOR A RENTON POLICE IYFolLNIATION SYSTEM EXHIBIT VI-1 IrZTIAL FUNCTIONAL CAPACITIES Total employees 1996 Actual 2002 Estimated 117 140 Uniformed positions 87 100 Units on patrol at peak times 10 14 Districts 7 Reporting grids 159 159 Incidents dispatched per year 49,645 59,000 Case reports issued per year 13,700 18,000 Field interviews per year 3,400 . 4,500 Misdemeanor citations per year 11,000 14,000 Parkin;infractions per year 5,000 6,000 Bookings per year 3,400 4,000 Active warrants served 3,000 3,500 ACCESS inquiries per year ?0,000 30,000 Training classes-per year 15 22 4 Total training hours per year 9,600 10,000 Case narratives retained on-line,months 6 6 Case summaries retained on-line,years 7 7 VI 2.4 Describe how the City's storage capacity requirement will be met. Proposal Forms - Performance Requirements Page VI-3 CITY OF REQUEST PROPOSALS FOR A REti'TON POLICE >tOPUMATION SYS TE;v1 RELL-kBILITY AND AVAILABILITY The public safety information system will be vital to the safety and security of the citizens and employees of Renton. It will be subjected to continuous use, 24 hours per day, every day of the year. It therefore must maintain a very hi;h level of reliability and availability. VL3.1 Contingent upon full Code p power availability, the general availability __S_ requirement is that the system shall be fully available at'least 99.99% (i.e., no more than 88 hours unavailability per year). No single outage shall exceed four hours in duration. The system shall be considered fully available only when supporting all of its major functions in fully automatic mode and meeting all of -its response time. and other performance requirements. The major functions include: • Data entry • Data search and retrieval • Photo image processing • Bar code processing • Electronic mail • External database access • Management reporting VI.3.2 (Optional) The system shall use appropriate redundancy to ensure that *ILVI+ no single component failure will jeopardize any major function or performance capability. In the event of a system failure, there shall be no loss of data. Data currently in queues and on screens shall be retained. X Would require additional hardware for component failure protection. VL3.3 (Optional) The system shall be designed such that all necessary preventive and remedial maintenance can be performed without disrupting on-line operations. VI.3.4 (Optional) The system shall be able to continue operation in a degraded mode when major components or. subsystems fail. For_ example, if a server or controller fails, a backup unit shall automatically take over operation. If a network link fails, isolated workstations shall be able to continue at least limited operations independently. If a workstation fails, users shall be able to easily reassign the affected functions to any of the remaining workstations. * Would require additional hardware for server or network link failure. Proposal Forms - Performance Requirements Page VI4 CITY OF REQUEST F*PROPOSALS FOR A RENTON POLICE LN-FOR;,L-kTIOY SYSTEi I V1.3•5 Given the City's requirement for guaranteed uptime, describe below the guaranteed uptime of the proposed system, the methodology to be used in measuring availability and under what conditions or situations -availabilinr guarantees will or will not be met. VI.3.6 Describe the proposed method for providing a `high availability' system and the estimated switchover time, if any, between failure of a critical component in the entire integrated system and the resumption of no i, al operations. `IA SECL-RITY Public safety information systems obviously require a high level of access control and security. State and Federal law, for example, require that access to ACCESS, WACIC and NCIC be under the direct control of law enforcement officials. `7.4.1 Access control shall be implemented on an operator and function and Code operator basis. Control tables shall identify all authorized operators, and the functions each operator is authorized to perform, with the functions defined in a hierarchy from the system level down through subsystems, applications, databases, and files to the individual data field level. Only specially authorized supervisory personnel shall be able to access and update the control tables themselves. V1.4.2 The system shall require each operator to sign on to the system prior _S to operating any of the functions of the system. The purpose of the sign on shall be to identify the operator, define the functions to be performed by the operator in the current session, control access to functions by reference to the security control functions, and provide for"tagging" each transaction history record with the identification of the operator who performed the transaction. VI.4.3 The sign-on procedure shall include an identifier which uniquely S identifies the operator and designates the functions (supervisor, data entry, etc.) to be performed. The system shall validate the sign-on by reference to the access control tables. VI.4.4 A sign-off procedure shall functionally close down a workstation. In S addition, an automatic time-out shall functionally close down a r workstation in the event of an extended period of inactivity. A sign- on at a workstation alreadv signed on shall be treated as a sign-off followed by a sign-on. Proposal Forms - Performance Requirements Page VI-5 CITY OF RENT REQUEST SR PROPOS ALS FOR a O� POLICE MF'OR-NIATION SY S'TE_NI VIA5 Database security features shall be incorporated into the system to S _ accommodate access to the system database from authorized outside applications, while preventing unauthorized access. vIA5 Describe how the City's system security requirement will be met. Include reference to security features at the hardware, operating system, database and application levels. Proposal Forms - Performance Requirements Pave VI-6 EXHIBIT K PRELIMINARY IMPLEMENTATION PLAN TARGET DATE ACTIVITY Day 1 City of Renton executes contract A. Phase I Begins Police Records Project by Day 10 New World Systems Orders AS/400 System New World Project Manager contacts City of Renton Preliminary Implementation Plan reviewed by Day 20 New World Systems receives preliminary scheduled AS/400 ship date New World Systems schedules AMX for AS/400 install date and Client Access install New World Systems schedules Executive Planning Session by Day 50 AS/400 arrives at Renton by Day 55 AMX installs AS/400 and Client Access by Day 60 Install DDSI Stand Alone Photo Imaging by Day 65 Executive Planning Session Preliminary Records and Geo-File Conversion discussion Status Meeting by Day 75 Law Enforcement Master Files/Technical Training System Administration Training City of Renton begins file building by Day 100 System Master File Training and review Finalize Records Conversion files Finalize Geo File Conversion files Preliminary definition UCR/IBR Set Up Training Status Meeting and update by Day 120 NCIC Installation and Training by Day 135 Base Law Enforcement Training End User Training by Day 140 Status Meeting and Update Preliminary Go Live determination Preliminary testing of Geo File Conversion by Day 160 Records Acceptance Testing Geo File Conversion by Day 180 Records Go Live Status Meeting and update CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington i Exhibit K/PRELIMINARY IMPLEMENTATION PLAN Page 2 by Day 210 UCR/IBR Training and support UCR/IBR Testing and submission Install and train on remaining Records Modules by Day 210 Preliminary Records Conversion Test by Day 220 Records Conversion Run Software Specification Design Document for Pawn Shops Upload by Day 220 Corrections Master File Training by Day 240 Corrections Supervisor Training by Day 260 Corrections End User Training Corrections Acceptance Testing Status Meeting and update Order RS/6000 Message Switch by Day 270 Corrections and Daily Activity Training by Day 280 Corrections Acceptance Testing by Day 280 Integrated Photo Imaging Training by Day 290 Corrections Go Live Status Meeting Mobile Computing Planning Session by Day 300 Final Review and Acceptance Phase 1 Status Meeting and Update B. PHASE II MOBILE PROJECT by Day 330 Install RS/6000 and Message Switch by Day 340 Message Switch Systems Administration Training by Day 350 Test PRC Interface(if available) by Day 370 Mobile End User Training by Day 390 Message Switch Go Live by Day 400 Field Reporting Training Mobile Acceptance Testing by Day 410 Field Reporting Go Live by Day 420 Final Review&Acceptance of Phase II CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington 0 4 Exhibit K/PRELIMINARY IMPLEMENTATION PLAN Page 3 C. PHASE III PAWN SHOPS UPLOAD by Day 420 Install Pawn Shops and Pawn Shop Upload Train on Pawn Shops by Day 420 Train Pawn Shops on Upload CONFIDENTIAL (Rev S.L.&SA 11/95) City of Renton,Washington NIEW WORD Y$TW yo 888 West Big Beaver Road Suite 1100 Troy, MI 48084 (248) 269-1000 C, APPENDIX� APPENDIX 1 e AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES February 20, 1998 This agreement (Agreement) between City of Renton, Washington (Customer) and New World Systems® Corporation, (New World) is to cover the procurement of IBM products and services by New World for Customer. The attached configuration(Exhibit 1)describes the IBM products and services that Customer will be obtaining through New World. By their written approval below,Customer authorizes New World to order the Exhibit 1 products for delivery to: City of Renton Attn:Penny Bartley 200 Mill Avenue South Renton, WA 98055 Upon delivery and installation of the IBM products,Customer agrees that failure to pay the full amount within thirty(30)days will result in a daily finance charge equal to .1%(.001)of the Exhibit I cost. If applicable,the finance charge will be computed and invoiced separately based on the receipt of Customer's payment to New World for Exhibit 1 amounts due. Customer agrees to pay all applicable finance charges(if any)promptly. Customer is responsible for the site preparation and related costs to install the Exhibit 1 products. If Customer cancels the Agreement after,execution,Customer agrees to pay a cancellation fee equal to 15%of the Appendix 1 (Exhibit 1)total. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the change order will not be processed. In the event air shipment if requested by Customer, any additional charges shall be paid be Customer. Based on having done business with IBM previously,Customer shall or may be required to execute selected IBM Agreements promptly and New World shall not confirm with IBM the ordering of any Exhibit 1 products without Customer's authorized signature on the IBM Agreements.Customer shall receive the benefit of all warranties services,etc.provided for in the IBM Agreements. iG:\BDISKS\WASHL`IGT RENTON.WA\PROPOSAL'3CNTRCT.4001 CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES February 20, 1998 EXHIBIT 1 CONFIGURATION Cost Maintenance A. IBM HARDWARE 1. Computer Processor (1) AS/400 9406 Model 600-2134' . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . .. $53,163 . . . . . . . $1,824 - 32.5 CPW(Commercial Processor Workload Rate) 192 MB Memory - 21.0 GB RAID Disk Storage(16.8 GB Usable) - PCI RAID Disk Unit Controller - 7.0 GB 8mm Cartridge Tape Unit - 5 Communication Lines - (2)PCI Two-Line WAN IOA - PCI 10/100 Mbps Ethernet IOA - Base PCI WAN/Twinaxial IOA - PCI LAN/WAN/Workstation IOP - Base CD-ROM 1 Year Warranty 2. Modems (1) 7852-40Z Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 525 . . . . . . . . . . 54 - 33.6 Kbps - 1 Year Warranty 3. Uninterruptible Power Supply (1) 9910-B73 Fortress/II EXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,998 . . . . . . . . . N/A - Double Battery Cabinet - 2 Year Warranty 4. Terminals (1) 3488-VIZ Logic Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . . . 608 . . . . . . . . . . 57 - 122 Key Keyboard (1) 6546-OOZ G52 Color Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 439 . . .. . . . . . . 84 - 15"Color Monitor - 3 Year Warranty 5. Printers (1) 4230-41Z IPDS Impact Matrix Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . 3.596 . . . . . . . . . 504 - 600 CPS Fast Draft _. - 32K Memory - IPDS(Intelligent Printer Data Stream) - Twinaxial Attachment - 90 Day Warranty SUBTOTAL IBM HARDWARE ......................... ...........$60.329 ....... $21523 Supports up to 28 locally attached Twinax devices plus devices attached via Ethernet as currently configured. CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington Exhibit 1/CONFIGURATI0 Page 2 B. IBM SYSTEM SOFTWARE 1. System Software for IBM AS/400 Users IBM Operating System/400 ........................ . ... Unlimited ... . .. .. ... Included Client Access/400 ....... . . ....................... ...... (25) ...... .. .. .. .... 6,875 Application Development ToolSet/400 ............. .. . . . . N/A ....... . . . . . .... 2,875 Language Dictionaries .. . . . . .................... . . ... . .. N/A ...... .. . .... .... 495 Query/400 .. .. ... .. .... . ....................... . . ..... N/A ..... .. . . .... ... 1,600 ILE RPG/400 .... . ... . . ........................ . ...... N/A ...... .. . ....... 2.300 SUBTOTAL IBM SYSTEM SOFTWARE.................................... $141145 TOTAL IBM HARDWARE&SYSTEM SOFTWARE: ........................ $74.474 LESS GOVERNMENT DISCOUNT .................................. .. ......($17031 TOTAL IBM HARDWARE&SYSTEM SOFTWARE: ..................... $67.771 AS/400 INSTALLATION SUPPORT. .......... ......................Provided by AMX CONNECTIVITY TO NEW OR EXISTING NETWORKS . ..............Provided by AMX YEAR 1 AS/400 SUPPORT LINE ................. .... .............. . . . . . . ... $1.260 TOTAL IBM HARDWARE,SYSTEM SOFTWARE AND AS/400 INSTALLATION SUPPORT: .................................. $69.031 ........ S2S233 YEAR 2 OF AS/400 SUPPORT LINE COST .......... . . . .............. . ........ $1.260 YEAR 1 &2 OF IBM MAINTENANCE COST ....... .. .......... ...... .. . . ... .. $5.046 TOTAL EXHIBIT 1 COST ................................................ $75.337 2 New World Systems is not proposing installation and support as this will be provided locally. it 3 All proposed IBM hardware and peripherals include a minimum two years-of warranty cost;the annual maintenance fees for two years are included. IBM's Extended Maintenance Option(EMO)would represent a significant cost savings over the proposed standard annual maintenance. These savings are contingent on the pre payment of maintenance fees and acceptance of the provisions of IBM's Corporate Service Option. CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington Exhibit 1/CONFIGURATIO* Page 3 Hardware Maintenance Plan 5 Year Extended Maintenance Option(EMO)(estimate) . . . . . . . . . . . . . . . . . . . . $7.293 - Provides 5 Year of IBM Maintenance for qualified products (Warranty+Maintenance Term=5 Years) Notes: The above hardware and system software costs assume the licensing of New World Systems'application software and support as part of a complete solution. The processor has been configured based on the proposed software. Additional disk and/or memory maybe needed should the City of Renton elect to purchase additional software for the AS 1400. This configuration assumes the use of the City of Renton's existing peripherals. New World will be happy to assist in the acquisition of additional hardware which the City of Renton may wish to purchase. This configuration assumes that existing PC's operating on the LAN are equipped with Ethernet Cards. Any PC's which may be directly attached to the AS1400 will require 5250 Emulation Cards. Cabling has not been proposed. Due to the various requirements in terms of cabling and connections for different personal computers and printers as well as various local requirements, i.e. building codes, use of union personnel, use of electricians,New World recommends that the City of Renton contract with a local firm for any cabling requirements. New World Systems'works closely with local vendors in this context providing them with the required specifications and alerting them to any issues. System software costs are based on the number of concurrently signed-on users for each package. The above costs are for an unlimited number of users. Verification of the number of concurrent users is required as the price may vary from the above estimate. Defect support for IB:IAI's system software is provided by IBM at no charge. Telephone support for all system software to operate on a single processor, including electronic support, is available Monday through Friday from 8:00 AM to 5:00 PM. "AS 1400 Support Line"maybe obtained through New World Systems®and is required for ongoing software support. This provides support for operational usage, code related problems, and access to PTF's. The cost is$105 per month for the 600 series processor. The total annual cost for IBM's AS1400 Support Line is$1.260 as noted above. The above costs are subject to confirmation prior to contract execution. [G:\BDISKS\WASHINGT RENTON.WA\PROPOSAL\3CNTRCT.400j CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington NEW WORM S ° a` So 888 West Big Beaver Road Suite 1100 Troy. MI 48084 (248) 269-1000 . e APPENDIX 2 e AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES PHASE II February 20, 1998 This agreement (agreement) between City of Renton, Washington (Customer) and New World Systems® Corporation, (New World) is to cover the procurement of IBM products and services by New World for Customer. The attached configuration(Exhibit 1)describes the IBM products and services that Customer will be obtaining through New World. By their written approval below,Customer authorizes New World to order the Exhibit I products for delivery to: City of Renton Attn:Penny Bartley 200 Mill Avenue South Renton, WA 98055 This configuration will be ordered to meet the requirements of Phase II(see Exhibit K)upon written confirmation by Customer. The costs used will be list costs in effect at the time of the order. Discount(%)used will remain the same. Upon delivery and installation of the IBM products,Customer agrees that failure to pay the full amount within thirty (30)days will result in a daily finance charge equal to .1%(.001)of the Exhibit 1 cost. If applicable,the finance charge will be computed and invoiced separately based on the receipt of Customer's payment to New World for Exhibit I amounts due.Customer agrees to pay all applicable finance charges(if any)promptly. Customer is responsible for the site preparation and related costs to install the Exhibit 1 products. If Customer cancels the Agreement after, execution,Customer agrees to pay a cancellation fee equal to 15%of the Appendix 1 (Exhibit 1)total. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer ' of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the change order will not be processed. In the event air shipment if requested by Customer, any additional charges shall be paid be Customer. t Based on having done business with IBM previously,Customer shall or may be required to execute selected IBM Agreements promptly and New World shall not confirm with IBM the ordering of any Exhibit I products without Customer's authorized signature on the IBM Agreements. Customer shall receive the benefit of all warranties, services,etc.provided for in the IBM Agreements. [G:\BDISKS\W ASFIINGT,RENTON.W A\PROPOSAL\3CNTRCT.600] CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF IBM PRODUCTS AND SERVICES February 20, 1998 EXHIBIT 1 CONFIGURATION Cost Maintenance A. IBM HARDWARE 1. Computer Processor (1) RS/6000 Model 7043-140 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,863 . . . . . . . . $840 - 3.5" 1.44 MB Diskette Drive - Integrated Ethernet Adapter - Integrated SCSI-2 Controller - 4 Port Multiprotocol Communications Controller - 4 Port Multi Interface Cable - Power GXT110 Graphics Adapter - 8 Port RS232 Adapter - ASYNC Cable EIA-232 - PCI SCSI-2 Fast/Wide Single-End Controller - TerminaUPrinter Cable - 64 MB Memory - 166 MHZ PowerPC Turbo Select - IBM P70 Color Monitor - 13W3-15Pin D-Shell Converter Cable - 101 Key Keyboard,Mouse - 2.1 GB SCSI Disk Drive (1) 7207-012 1.2 GB 'A"Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .2,295 . . . . . . . . . 192 - SCSI Integrated Controller Cable - 1 Year Warranty 2. Modem (1)ASYNC 24.4 Kbps modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 3. Laser Printer (1) Lexmark Optra E Plus Printer. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . .. . . 499 -2 MB -6 PPM -600 DPI - 1 Year Warranty 4. Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 SUBTOTAL IBM HARDWARE ......... ........................... $151107 ....... $1.032 CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington r i Exhibit I/CONFIGURATION Page 2 B. IBM SYSTEM SOFTWARE 1. System Software for IBM RS/6000 AIX V/4.2.1 RS/6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Included AIX Communications Server/6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849 System Program Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 SUBTOTAL IBM SYSTEM SOFTWARE: .............................. $899 TOTAL IBM HARDWARE&SYSTEM SOFTWARE: ................. $16.006 LESS GOVERNMENT DISCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ($1.441) TOTAL IBM HARDWARE&SYSTEM SOFTWARE: ............. ..$14.565 RS/6000 SUPPORT LINE 1 YEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1.380 RS/60001NSTALLATION SUPPORT' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2.000 TOTAL IBM HARDWARE,SYSTEM SOFTWARE AND INSTALLATION COST: .............. ................... .... $17,945 ....... $1.032 YEAR I OF IBM MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1.032 YEAR 2 OF SUPPORT LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1.380 TOTAL COST ...... ... .............................. ......... $20.357 Notes: The above hardware and system software costs assume the licensing of New World Systems'application software and support as part of a complete solution. The system has been sized with 64 MB of memory to accommodate up to 200 devices with normal MDT/MCT usage loads. Should the City of Renton expand the profile system beyond 200 devices additional memory may be required Defect support for IBM's system software is provided by IBM at no charge. Telephone support for all system software to operate on a single processor, including electronic support, is available Monday through Friday from 8:00 AM to 5:00 PM. RS16000 Support Line may be obtained through New World Systems and is required for ongoing software support. The cost is$115 per month for the 7043 model group RS16000, $1,380 annually as noted above. The above costs are subject to confirmation prior to contract execution. [G:\BDISKS\WASHINGT\RENTON.WA\PROPOSAL\3CNTRCT.600] ] RS16000 Installation and Support includes: Standard system procedure;RS16000 to MDT/MCT (data management; Workflow/process of implementing mobile communications; External consideration; and Ongoing systems administration including updates, backups, database verification,forms creation, etc. CONFIDENTIAL (AAIBM 05/95) City of Renton,Washington NE R o 888 West Big Beaver Road Suite 1100 Troy, MI 48084 (248) 269-1000 o° `L APPENDIX 3 e AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF PROGRESS SOFTWARE PRODUCTS AND SERVICES February 20, 1998 This agreement (Agreement) between City of Renton, Washington (Customer) and New World Systems® Corporation,(New World)is to cover the procurement of Third Party products and services by New World for Customer. The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be obtaining through New World. By their written approval below,Customer authorizes New World to order the Exhibit 1 products for delivery to: City of Renton Attn: Penny Bartley 200 Mill Avenue South Renton, WA 98055 Upon delivery and installation of the IBM products,Customer agrees that failure to pay the full amount within thirty(30)days will result in a daily finance charge equal to .1%(.001)of the Exhibit 1 cost. If applicable,the finance charge will be computed and invoiced separately based on the receipt of Customer's payment to New World for Exhibit 1 amounts due.Customer agrees to pay all applicable finance charges(if any)promptly. Customer is responsible for the site preparation and related costs to install the Exhibit 1 products. If Customer cancels the Agreement after,execution,Customer agrees to pay a cancellation fee equal to 15%of the Appendix 1 (Exhibit 1)total. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the change order will not be processed. In the event air shipment if requested by Customer, any additional charges shall be paid be Customer. Based on having done business with Progress previously,Customer shall or may be required to execute selected Progress Agreements promptly and New World shall not confirm with Progress the ordering of any Exhibit 1 products without Customer's authorized signature on the Progress Agreements.Customer shall receive the benefit P gn � � of all warranties,services,etc. provided for in the Progress Agreements. [G.`•BDISKS%WASMNGTNRENTON.WA�ROPOSALVCNTRCT.PRGI CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF PROGRESS SOFTWARE CORPORATION PRODUCTS AND SERVICES February 20, 1998 EXHIBIT 1 CONFIGURATION Windows Software Environment(GUI)' (100 Licenses) $25.000 Progress Personal Database Software Progress Maintenance(Years 1 &2) Includes the Progress software license and the first two years of Progress Software maintenance for the number of units itemized above. Maintenance for Years 3, 4, and 5 will be invoiced on the anniversary date at SI00 1year per license. After five years, maintenance will be invoiced on an annual or multiple year basis. Progress maintenance provides the updates and fixes to their software to ensure a stable and successful environment over the long term. CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington NEW WORLD SYSF S° • 888 West Big Beaver Road Suite 1100 Troy. MI 48084 (248) 269-1000 moo` APPENDIX 4 e° AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF COMPUNETICS PRODUCTS AND SERVICES February 20, 1998 This agreement (Agreement) between City of Renton, Washington (Customer) and New World Systems® Corporation,(New World)is to cover the procurement of Third Party products and services by New World for Customer. The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be obtaining through New World. By their written approval below, Customer authorizes New World to order the Exhibit 1 products for delivery to: City of Renton Attn: Penny Bartley 200 Mill Avenue South Renton, WA 98055 Upon delivery and installation of the Compunetics products,Customer agrees that failure to pay the full amount within thirty(30)days will result in a daily finance charge equal to .1%(.001)of the Exhibit 1 cost. If applicable, the finance charge will be computed and invoiced separately based on the receipt of Customer's payment to New World for Exhibit 1 amounts due.Customer agrees to pay all applicable finance charges(if any)promptly. Customer is responsible for the site preparation and related costs to install the Exhibit 1 products. If Customer cancels the Agreement after,execution,Customer agrees to pay a cancellation fee equal to 15%of the Appendix 1 (Exhibit 1)total. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the change order will not be processed. In the event air shipment if requested by Customer, any additional charges shall be paid be Customer. Based on havins done business with Compunetics previously, Customer shall or may be.required to execute selected Compunetics Agreements promptly and New World shall not confirm with Compunetics the ordering of any Exhibit 1 products without Customer's authorized signature on the Compunetics Agreements.Customer shall receive the benefit of all warranties,services, etc.provided for in the Compunetics Agreements. [G:\BD[SKS\W ASHINGT\RENTON.W A\PROPOSAL\3CNTRCT.BAR] CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington f AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF THIRD PARTY PRODUCTS AND SERVICES February 20, 1998 EXHIBIT 1 CONFIGURATION Bar Coding Equipment (1) Base Laser Scanning System $1.395 -Laser Scanner -Interface Controller (1) Hand Held Laser Scanning System -LDT3805 256/64OKB Terminals(Hand Held Scanner) -Spare Battery -Null Modem Cable -Application Generator -Communication Cradle Cost Utilizing the Single Slot Cradle: $4.060 (1) Thermal Transfer Printer $1320 (prints the bar code) CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington NEW WOE SY Tom° r 4 888 West Big Beaver Road Suite 1100 Troy. MI 48084 (248) 269-1000 o� Li C APPENDIX 5 AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF DIGITAL DESCRIPTOR SYSTEMS INCORPORATED PRODUCTS AND SERVICES February 20, 1998 This agreement (agreement) between City of Renton, Washington (Customer) and New World Systems® Corporation,(New World)is to cover the procurement of Third Party products and services by New World for Customer. The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be obtaining through New World.By their written approval below,Customer authorizes New World to order the Exhibit 1 products for delivery to: City of Renton Attn: Penny Bartley 200 Mill Avenue South Renton, WA 98055 Upon delivery and installation of the DDSI products,Customer agrees that failure to pay the full amount within thirty(30) days will result in a daily finance charge equal to .1%(.001)of the Exhibit 1 cost. If applicable, the finance charge will be computed and invoiced separately based on the receipt of Customer's payment to New World for Exhibit 1 amounts due.Customer agrees to pay all applicable finance charges(if any)promptly. Customer is responsible for the site preparation and related costs to install the Exhibit 1 products. If Customer cancels the Agreement after,execution,Customer agrees to pay a cancellation fee equal to 15%of the Appendix 1 (Exhibit 1)total. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the change order will not be processed. In the event air shipment if requested by Customer, any additional charges shall be paid be Customer. Based on having done business with Digital Descriptor Systems Inc.(DDSI)previously,Customer shall or may be required to execute selected DDSI Agreements promptly and New World shall not confirm with DDSI the ordering of any Exhibit 1 products without Customer's authorized signature on the DDSI Agreements. Customer shall receive the benefit of all warranties,services,etc.provided for in the DDSI Agreements. [G:\BDISKS\WASHLNGT\RENTON.W A\PROPOSAL\3CNTRCT.PHO] CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF THIRD PARTY PRODUCTS AND SERVICES February 20, 1998 EXHIBIT 1 CONFIGURATION A. Compu-Capture 20000 Single Station Configuration(IBM AS/400 Host) 1. System Hardware Components: - Capture/Display Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,730 - NC KYF-55U3CCD Color Video Camera with AC Adapter, cables,6x auto focus zoom lens . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 7,360 - SONY Full Color Digital Printer . . . . . . . . . . . . . . . . . . . . . .. . . . .. . .. . . . . . . . . . . . 1,876 - SONY VP Print Pack NP-M100(100 Sheets) . . .. . . . . . . . . . .. . .. .. . . . . . . . . . . . . . . 85 - DDSI Capture Station Cabinet(includes lighting system and camera stand) . . . . . . . . . 1,646 - APC 7 Plug Surge Arrestor with Tel.Protection . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 24 - 1 gallon 18%gray scale paint/brush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 2. System Software Items - Compu-Capture Image Maintenance Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 - Compu-Capture 2000 Imaging Software/Hardware Image Capture Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,425 Compu-Capture 2000 Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.500 EQUIPMENT AND SOFTWARE SUB-TOTAL .................................. ... $42,882 B. Support 1. On-Site Installation&Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,600 -(Maximum 4 People for 4 Hours plus travel and expenses) 2. 1 st year Compu-Color Software Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,125 (Includes toll-free Phone Support during regular business hours,M-F 8am-5pm EST,and ongoing enhancements to Compu-Color System) 3. 1 Year Guaranteed Replacement Maintenance for Non-IBM Components . . . . . . . . . . . . . . . . 2,060 4.Emergency Maintenance Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.000 Provides 24-hour,toll-free phone support 7 days per week for emergency phone support services(In addition to 1st Year Software Maintenance) SUPPORT SUB-TOTAL.................................................... . . .. . 58,785 I t Pentium 200,LOha(Intel),32 MB memory(RAM),internal 4 GB hard drive, 1.44 MB 3 Y-"diskette drive,12X CD-RO,VI.,ifed Tower case,DOS. Windows 95,33.6k Internal FaxlModem, 101-key keyboard,mouse. ViewSonic 17GS 17"Color Display. IBAf PCI Ethernet Adapter. 1 Year,tifail Back Warranty on PC Hardware(CPU,Motherboard,Fan,Memory,Cache,Floppy Drives, Case/Power Supply,10 Cards,Disk Controller Cards,Parallel Cards) THE PC MAYBE PROVIDED BY CUSTOMER CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington Exhibit 1/CONFIGURATION Page 2 I Note: The Com P u-Capture Ima g e System described above is desi g ned to utilize disks P ace on the IBM AS1400 host com P uter f or stora g e of image files. The image files require approximately 65k of DA SD for each full screen front/side view (I GB/15,000 image files). The AS1400 backup device is utilized for image files.All cabling required to connect CPC workstation(s)to host AS 1400, IBM OS1400 ver 3.1 or higher,and including CLIENTACCESS 1400,is to be purchased and installed by customer. The customer is also responsible for installation of the lighting system,photo ID stand, and painting the background wall. C. Other Cost/Supplies 1.Box Color Video Prints(100 prints per box) 10 x$85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850 2. Shipping/Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555 OTHER SUB-TOTAL .......................................................... $1,405 TOTAL COMPU-CAPTURE SYSTEM COST ................................... $53,072 (One Capture Workstation) This configuration has been approved by DDSI and the price is guaranteed for 90 days. CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington c. N,E- W WORM.SY5 r �o 888 West Big Beaver Road Suite 1100 Troy, MI 48084 (248) 269-1000 moo` APPENDIX 6 e� AGREEMENT AND AUTHORIZATION FOR PROCUREMENT OF AMA SYSTEMS SERVICES i I February 20, 1998 This agreement(Agreement)between the City of Renton,Washington(Customer)and New World Systems' Corporation,(New World)is to cover the procurement of Third Party services by New World for Customer. The attached Statement of Work(Exhibit 1)describes the Third Party services and costs that Customer will be obtaining through New World. Customer's responsibilities are defined in Exhibit 1. After execution of this Agreement,the Exhibit 1 components and cost may be changed by mutual agreement of both parties. If a change order in the configuration requires additional costs,New World shall notify Customer of the additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval,the change order will not be processed. Based on having done business with AT1X Systems previously, Customer shall or may be required to execute selected AMX Systems Agreements promptly and New World shall not confirm with AMX Systems the ordering of any Exhibit 1 products without Customer's authorized signature on the AMX Systems Agreements.Customer shall receive the benefit of all warranties,services,etc.provided for in the AMX Systems Agreements. [G:\BDISKS\W ASE]LNGTRENTON.WA\PROPOSAL\iC`i rRCT..-'.Vq CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington EXHIBIT 1 AMX SYSTEMS STATEMENT OF WORK CITY OF RENTON AS/400 SMOOTH START AND PC IMPLEMENTATION February 20, 1998 SOW# 12179701 Overview The purpose of this effort is to both setup the new AS/400 customized with the latest level of operating system and setup the TCP/IP network connection. AMX Systems consultants will install the OS/400 operating system including the latest level of maintenance,customize the hardware configuration,establish the TCP/IP network connection,and customize the system with user profiles and basic security. This will include performing initial AS/400 system back ups and helping create operations procedures. AMX Systems consultants will also customize 53 work stations and 3 printers on the network including installing and customizing Client Access to support the connection to the AS/400. AMX Responsibilities: 1) AS/400 a) Inventory hardware and software. b) Install and configure OS/400 software on new AS/400. i) Device configurations. ii) User profiles. iii) Subsystem descriptions. iv) Network attributes. c) Customize start-up. d) Install cumulative fix tapes. e) Perform system back up. f) Enable and setup ECS connection. g) Enable RAID and mirroring. h) Connection of supported terminals and printers. i) Basic skill transfer j) Create documented binder with customization information and contacts. 2) Network and work station configuration a) Install Client Access on identified work stations and connect to AS/400 vin TCP/IP b) Establish connection for AS/400 to print to network printers. c) Document work station configuration process. The City of Renton Responsibilities: 1) Designate a representative to be the Project Owner. This representative will be the focal point for all communication relative to this project and will have the authority to act on behalf of the City of Renton in matters regarding this project. 2) Provide access to machine room and system. 3) Provide analog telephone line for ECS connection. 4) Provide individual to assume operations responsibilities upon completion of project. 5) Provide office space and phone access for AMX Systems consultants while on site at the City of Renton. 6) Identify work stations to be upgraded and provide access to those work stations for the upgrade and validation. 7) Provide TCP/IP address for all new devices on the network. I CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington Exhibit 1/CONFIGURATION Page 2 Cost: 1) The fixed price for the AS/400 implementation including any travel expenses is$3,500. 2) The fixed price to upgrade 53 workstations and connect 3 printers including all travel expenses is 511,150. Total Cost(including all travel expenses)_$14,650 x CONFIDENTIAL (AA3RD 05/95) City of Renton,Washington