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HomeMy WebLinkAboutContractAGREEMENT FOR STREETLOGIX ASSET MANAGEMENT MODULE AND ANNUAL DATA HOSTING (SOFTWARE AS A SERVICES AGREEMENT) THIS AGREEMENT (“Agreement”), dated for reference purposes only as October Ϯϱ, 2021, is by and between the City of Renton (the “City”), a Washington municipal corporation, and StreetScan, Inc. (“Vendor”), a Delaware corporation. The City and the Vendor are referred to collectively in this Agreement as the “Parties.” Once fully executed by the Parties, this Agreement is effective as of the last date signed by both parties (the “Effective Date”). 1. Scope of Work: Vendor agrees to provide access to their hosted Streetlogix Asset Management Module, to implement and host all City data required to successfully utilize the Streetlogix Asset Management Module, and to provide professional and support services required to successfully utilize the Streetlogix Asset Management Module as further described in Exhibits A, which are attached and incorporated herein and may hereinafter be referred to as the “Work.” Vendor shall provide the Work consistent with the requirements of the Service Level Agreement as set forth in Exhibit A. 2. Changes in Scope of Work: The City, without invalidating this Agreement, may order changes to the Work consisting of additions, deletions or modifications. Any such changes to the Work shall be ordered by the City in writing, and the Compensation shall be equitably adjusted consistent with the rates set forth in Exhibit A or as otherwise mutually agreed by the Parties. 3.Time of Performance:Vendor shall commence performance of the Agreement within 15 days of the Agreement’s execution. 4. Compensation: A. Amount. The amount of the Agreement is made up of two parts, “One-Time Costs” which apply to Phase 1 of the Work, and “Recurring Costs” which apply to Phase 2 of the Work. x One-Time Costs. The amount of the One Time Costs for this Agreement includes an initial implementation fee of $2,500.00 and an t initial annual subscription fee of $16,500.00, which combined shall not exceed $19,000.00 plus any applicable state and local sales taxes. Costs shall be paid based upon Work actually performed according to the rate(s) or amounts specified in Exhibit A.          CAG-21-255 PAGE 2 OF 12 x Recurring Costs. If both parties agree to renewal, the amount of the Recurring Costs shall be $16,500.00, plus any applicable state and local sales taxes, for the period starting one year from the Effective Date. Recurring Costs are to be billed annually and are not to exceed an increase of __3__% year over year unless otherwise agreed by both Parties. Except as specifically provided herein, the Vendor shall be solely responsible for payment of any taxes imposed as a result of the performance and payment of this Agreement. B. Method of Payment. On an annual basis during any year in which Work is performed, the Vendor shall submit a voucher or invoice in a form specified by the City, including a description of what Work has been performed, the name of the personnel performing such Work, and any hourly labor charge rate for such personnel. The Vendor shall also submit a final bill upon completion of all Work. Payment shall be made by the City for Workperformed within thirty (30) calendar days after receipt and approval by the appropriate City representative of the voucher or invoice. If the Vendor’s performancedoesnot meet the requirements of this Agreement, the Vendor will correct or modify its performance to comply with the Agreement. The City may withhold payment for work that does not meet the requirements of this Agreement. C. Effect of Payment. Payment for any part of the Work shall not constitute a waiver by the City of any remedies it may have against the Vendor for failure of the Vendor to perform the Work or for any breach of this Agreement by the Vendor. D. Non-Appropriation of Funds. If sufficient funds are not appropriated or allocated for payment under this Agreement for any future fiscal period, the City shall not be obligated to make payments for Workor amounts incurred after the end of the current fiscal period, and this Agreement will terminate upon the completion of all remaining Work for which funds are allocated. No penalty or expense shall accrue to the City in the event this provision applies. 5. Termination: A. The City reserves the right to terminate this Agreement at any time, with or without cause by giving ten (10) calendar days’ notice to the Vendor in writing. In the event of such termination or suspension, all finished or unfinished documents, data, studies, worksheets, models and reports, or other material prepared by the Vendor pursuant to this Agreement shall be submitted to the City, if any are required as part of the Work.          PAGE 3 OF 12 B. In the event this Agreement is terminated by the City, the Vendor shall be entitled to payment for all hours worked to the effective date of termination, less all payments previously made. If the Agreement is terminated by the City after partial performance of Work for which the agreed compensation isa fixed fee, the City shall pay the Vendor an equitable share of the fixed fee. This provision shall not prevent the City from seeking any legal remedies it may have for the violation or nonperformance of any of the provisions of this Agreement and such charges due to the City shall be deducted from the final payment due the Vendor. No payment shall be made by the City for any expenses incurred or work done following the effective date of termination unless authorized in advance in writing by the City. C. Return of Information. Upon the written request of City, Consultant shall return all of the City’s Information in a usable format agreed to by the City at no additional cost to the City. 6. Warranties and Right to Use Work Product: Vendor represents and warrants that Vendor will perform all Work identified in this Agreement in a professional and workmanlike manner and in accordance with all reasonable and professional standards and laws. Vendor further represents and warrants that all final work product created for and delivered to the City pursuant to this Agreement shall be the original work of the Vendor and free from any intellectual property encumbrance which would restrict the City from using the work product. Vendor grants to the City a non-exclusive, perpetual right and license to use, reproduce, distribute, adapt, modify, and display all final work product produced pursuant to this Agreement. The City’s or other’s adaptation, modification or use of the final work products other than for the purposes of this Agreement shall be without liability to the Vendor. The provisions of this section shall survive the expiration or termination of this Agreement. 7. Record Maintenance: The Vendor shall maintain accounts and records, which properly reflect all direct and indirect costs expended and Workprovided in the performance of this Agreement and retain such records for as long as may be required by applicable Washington State records retention laws, but in any event no less than six years after the termination of this Agreement. The Vendor agrees to provide access to and copies of any records related to this Agreement as required by the City to audit expenditures and charges and/or to comply with the Washington State Public Records Act (Chapter 42.56 RCW). The provisions of this section shall survive the expiration or termination of this Agreement. 8. Public Records Compliance: To the full extent the City determines necessary to comply with the Washington State Public Records Act, Vendor shall make a due diligent search of all records in its possession or control relating to this Agreement and the Work, including,          PAGE 4 OF 12 but not limited to, e-mail, correspondence, notes, saved telephone messages, recordings, photos, or drawings and provide them to the City for production. In the event Vendor believes said records need to be protected from disclosure, it may, at Vendor’s own expense, seek judicial protection. Vendor shall indemnify, defend, and hold harmless the City for all costs, including attorneys’ fees, attendant to any claim or litigation related to a Public Records Act request for which Vendor has responsive records and for which Vendor has withheld records or information contained therein, or not provided them to the City in a timely manner. Vendor shall produce for distribution any and all records responsive to the Public Records Act request in a timely manner, unless those records are protected by court order. The provisions of this section shall survive the expiration or termination of this Agreement. 9. Independent Contractor Relationship: A. The Vendor is retained by the City only for the purposes and to the extent set forth in this Agreement. The nature of the relationship between the Vendorand the City during the period of the Work shall be that of an independent contractor, not employee. The Vendor, not the City, shall have the power to control and direct the details, manner or means of Work. Specifically, but not by means of limitation, the Vendor shall have no obligation to work any particular hours or particular schedule, unless otherwise indicated in the Scope of Work or where scheduling of attendance or performance is mutually arranged due to the nature of the Work. Vendor shall retain the right to designate the means of performing the Work covered by this agreement, and the Vendorshall be entitled to employ other workers at such compensation and such other conditions as it may deem proper, provided, however, that any contract so made by the Vendor is to be paid by it alone, and that employing such workers, it is acting individually and not as an agent for the City. B. The City shall not be responsible for withholding or otherwise deducting federal income tax or Social Security or contributing to the State Industrial Insurance Program, or otherwise assuming the duties of an employer with respect to Vendor or any employee of the Vendor. C. If the Vendor is a sole proprietorship or if this Agreement is with an individual, the Vendor agrees to notify the City and complete any required form if the Vendor retired under a State of Washington retirement system and agrees to indemnify any losses the City may sustain through the Vendor’s failure to do so. 10. Hold Harmless: The Vendor agrees to release, indemnify, defend, and hold harmless the City, elected officials, employees, officers, representatives, and volunteers from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees, penalties,          PAGE 5 OF 12 expenses, attorney’s or attorneys’ fees, costs, and/or litigation expenses to or by any and all persons or entities, arising from, resulting from, or related to the negligent acts, errors or omissions of the Vendor in its performance of this Agreement or a breach of this Agreement by Vendor, except for that portion of the claims caused by the City’s sole negligence. Should a court of competent jurisdiction determine that this agreement is subject to RCW 4.24.115, (Validity of agreement to indemnify against liability for negligence relative to construction, alteration, improvement, etc., of structure or improvement attached to real estate…) then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Vendorand the City, its officers, officials, employees and volunteers, Vendor’s liability shall be only to the extent of Vendor’s negligence. It is further specifically and expressly understood that the indemnification provided in this Agreement constitute Vendor’s waiver of immunity under the Industrial Insurance Act, RCW Title 51, solely for the purposes of this indemnification. The Parties have mutually negotiated and agreed to this waiver. The provisions of this section shall survive the expiration or termination of this Agreement. 11. Gifts and Conflicts: The City’s Code of Ethics and Washington State law prohibit City employees from soliciting, accepting, or receiving any gift, gratuity or favor from any person, firm or corporation involved in a contract or transaction. To ensure compliance with the City’s Code of Ethics and state law, the Vendor shall not give a gift of any kind to City employees or officials. Vendor also confirms that Vendor does not have a business interest or a close family relationship with any City officer or employee who was, is, or will be involved in selecting the Vendor, negotiating or administering this Agreement, or evaluating the Vendor’s performance of the Work. 12. City of Renton Business License: Unless exempted by the Renton Municipal Code, Vendor shall obtain a City of Renton Business License prior to performing any Work and maintain the business license in good standing throughout the term of this agreement with the City. Information regarding acquiring a city business license can be found at: https://www.rentonwa.gov/Tax Information regarding State business licensing requirements can be found at: https://dor.wa.gov/doing-business/register-my-business          PAGE 6 OF 12 13. Insurance: Vendor shall secure and maintain: A. Commercial general liability insurance in the minimum amounts of $1,000,000 for each occurrence/$2,000,000 aggregate for the Term of this Agreement. B. In the event that Work delivered pursuant to this Agreement either directly or indirectly involve or require Professional Services, Professional Liability/ Errors and Omissions coverage shall be provided with minimum limits of $1,000,000 per occurrence. "Professional Services", for the purpose of this section, shall mean any Workprovided by a licensed professional or Workthat requiresa professional standard of care. C. Workers’ Compensation Coverage, as required by the Industrial Insurance laws of the State of Washington, shall also be secured. D. Commercial Automobile Liability for owned, leased, hired or non-owned, leased, hired or non-owned, with minimum limits of $1,000,000 per occurrence combined single limit, if there will be any use of Vendor’s vehicles on the City’s Premises by or on behalf of the City, beyond normal commutes. E. Cyber Liability Insurance is required, with limits not less than $1,000,000 per occurrence or claim, with $1,000,000 aggregate minimum. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by Vendor in this agreement and shall include, but not be limited to, coverage, including defense, for the following losses or services: claims involving infringement of intellectual property, infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security, coverage for unauthorized access and use, failure of security, breach of confidential information, or privacy perils. The policy shall provide coverage for breach response costs, to include but not limited to crisis management services, credit monitoring, public relations, legal service advice, notification of affected parties, independent information security forensics firm, and costs to re-secure, re-create and restore data or systems as well as regulatory fines and penalties with limits sufficient to respond to these obligations. F. Vendor shall name the City as an Additional Insured on its commercial general liability policy on a non-contributory primary basis. The City’s insurance policies shall not be a source for payment of any Vendor liability, nor shall the maintenance of any insurance required by this Agreementbe construed to limit the liability of Vendorto the coverage          PAGE 7 OF 12 provided by such insurance or otherwise limit the City’s recourse to any remedy available at law or in equity. Additional Insured requirements do not apply to Cyber Liability nor Professional Liability insurance, if applicable. G. Subject to the City’s review and acceptance, a certificate of insurance showing the proper endorsements, shall be delivered to the City before performing the Work. H. Vendor shall provide the City with written notice of any policy cancellation, within two (2) business days of their receipt of such notice. 14. Safeguarding of Personal Information; Intellectual Property: A. Personal Information: Vendor shall not use or disclose Personal Information, as defined in chapter 19.255 RCW, in any manner that would constitute a violation of federal law or applicable provisions of Washington State law. Vendoragrees to comply with all federal and state laws and regulations, as currently enacted or revised, regarding data security and electronic data interchange of Personal Information. Vendor shall ensure its directors, officers, employees, subcontractors or agents use Personal Information solely for the purposes of accomplishing the services set forth in the Agreement. Vendor shall protect Personal Information collected, used, or acquired in connection with the Agreement, against unauthorized use, disclosure, modification or loss. Vendor and its sub-providers agree not to release, divulge, publish, transfer, sell or otherwise make Personal Information known to unauthorized persons without the express written consent of City or as otherwise authorized by law. Vendor agrees to implement physical, electronic, and managerial policies, procedures, and safeguards to prevent unauthorized access, use, or disclosure of Personal Information. Vendorshall make the Personal Information available to amend as directed by Cityand incorporate any amendments into all the copies maintained by the Vendor or its subcontractors. Vendor shall certify its return or destruction upon expiration or termination of the Agreement and the Vendor shall retain no copies. If Vendor and City mutually determine that return or destruction is not feasible, the Vendor shall not use the Personal Information in a manner other than those permitted or authorized by state and federal laws.          PAGE 8 OF 12 Vendor shall notify City in writing immediately upon becoming aware of any unauthorized access, use or disclosure of Personal Information. Vendor shall take necessary steps to mitigate the harmful effects of such use or disclosure. Vendor is financially responsible for notification of any unauthorized access, use or disclosure. The details of the notification must be approved by City. Any breach of this clause may result in termination of the Agreement and the demand for return of all Personal Information. B. Intellectual Property: Each Party retains all right, title, and interest under applicable contractual, copyright and related laws to their respective Information, including the right to use such information for all purposes permissible by applicable laws, rules, and regulations. 15. Delays: Vendor is not responsible for delays caused by factors beyond the Vendor’s reasonable control. When such delays beyond the Vendor’s reasonable control occur, the City agrees the Vendor is not responsible for damages, nor shall the Vendor be deemed to be in default of the Agreement. 16. Successors and Assigns: Neither the City nor the Vendorshall assign, transfer or encumber any rights, duties or interests accruing from this Agreement without the written consent of the other. 17. Notices: Except for Service of Process, any notice required under this Agreement will be in writing, addressed to the appropriate party at the address which appears below (as modified in writing from time to time by such party), and given personally, by registered or certified mail, return receipt requested,by email, by facsimile or by nationally recognized overnight courier service. Time period for notices shall be deemed to have commenced upon the date of receipt, EXCEPT facsimile delivery will be deemed to have commenced on the first business day following transmission. Telephone may be used for purposes of administering the Agreementbutshould not be used to give any formal notice required by the Agreement. CITY OF RENTON Josh Boulware / GIS Manager 1055 South Grady Way Renton, WA 98057 425-430-6881 jboulware@rentonwa.gov VENDOR Jon-Erik Dillon CEO | StreetScan & Streetlogix 603 Salem St., Wakefield, MA 01880 514-497-7308 jonerik.dillon@streetscan.com          PAGE 9 OF 12 And to: Cityclerk@rentonwa.gov 18. Discrimination Prohibited: Except to the extent permitted by a bona fide occupational qualification, the Vendor agrees as follows: A. Vendor, and Vendor’s agents, employees, representatives, and volunteers with regard to the Work performed or to be performed under this Agreement, shall not discriminate on the basis of race, color, sex, religion, nationality, creed, marital status, sexual orientation or preference, age (except minimum age and retirement provisions), honorably discharged veteran or military status, or the presence of any sensory, mental or physical handicap, unless based upon a bona fide occupational qualification in relationship to hiring and employment, in employment or application for employment, the administration of the delivery of Work or any other benefits under this Agreement, or procurement of materials or supplies. B. The Vendorwill take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their race, creed, color, national origin, sex, age, sexual orientation, physical, sensory or mental handicaps, or marital status. Such action shall include, but not be limited to the following employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation and selection for training. C. If the Vendor fails to comply with any of this Agreement’s non-discrimination provisions, the City shall have the right, at its option, to cancel the Agreementin whole or in part. D. The Vendor is responsible to be aware of and in compliance with all federal, state and local laws and regulations that may affect the satisfactory completion of the project, which includes but is not limited to fair labor laws, worker's compensation, and Title VI of the Federal Civil Rights Act of 1964, and will comply with City of Renton Council Resolution Number 4085. 19. Miscellaneous:The parties hereby acknowledge: A. The City is not responsible to train or provide training for Vendor. B. Vendorwill not be reimbursed for job related expensesexcept to the extent specifically agreed within the attached exhibits.          PAGE 10 OF 12 C. Vendor shall furnish all tools and/or materials necessary to perform the Work except to the extent specifically agreed within the attached exhibits. D. In the event special training, licensing, or certification is required for Vendorto provide Work he/she will acquire or maintain such at his/her own expense and, if Vendor employs, sub-contracts, or otherwise assigns the responsibility to perform the Work, said employee/sub-contractor/assignee will acquire and or maintain such training, licensing, or certification. E. This is a non-exclusive agreement and Vendor is free to provide his/her Work to other entities, so long as there is no interruption or interference with the provision of Work called for in this Agreement. F. Vendor is responsible for his/her own insurance, including, but not limited to health insurance. G. Vendoris responsible for his/her own Worker’s Compensation coverage as well as that for any persons employed by the Vendor. 20. Other Provisions: A. Approval Authority. Each individual executing this Agreementon behalf of the City and Vendor represents and warrants that such individuals are duly authorized to execute and deliver this Agreement on behalf of the City or Vendor. B. General Administration and Management. The City’s project manager is Josh Boulware, GIS Manager (425-430-6881 – jboulware@rentonwa.gov). In providing Work, Vendor shall coordinate with the City’s contract manager or his/her designee. C. Amendment and Modification. This Agreement may be amended only by an instrument in writing, duly executed by both Parties. D. Conflicts. In the event of any inconsistencies between Vendor proposals and this Agreement, the terms of this Agreementshall prevail. Any exhibits/attachments to this Agreement are incorporated by reference only to the extent of the purpose for which they are referenced within this Agreement. To the extent a Vendor prepared exhibit conflicts with the terms in the body of this Agreement or contains terms that are extraneous to the purpose for which it is referenced, the terms in the body of this Agreement shall prevail and the extraneous terms shall not be incorporated herein. E. Governing Law. This Agreement shall be made in and shall be governed by and interpreted in accordance with the laws of the State of Washington and the City of          PAGE 11 OF 12 Renton. Vendor and all of the Vendor’s employees shall perform the Work in accordance with all applicable federal, state, county and city laws, codes and ordinances. F. Joint Drafting Effort. This Agreement shall be considered for all purposes as prepared by the joint efforts of the Parties and shall not be construed against one party or the other as a result of the preparation, substitution, submission or other event of negotiation, drafting or execution. G. Jurisdiction and Venue. Any lawsuit or legal action brought by any party to enforce or interpret this Agreement or any of its terms or covenants shall be brought in the King County Superior Court for the State of Washington at the Maleng Regional Justice Center in Kent, King County, Washington, or its replacement or successor. Vendor hereby expressly consents to the personal and exclusive jurisdiction and venue of such court even if Vendor is a foreign corporation not registered with the State of Washington. H. Severability. A court of competent jurisdiction’s determination that any provision or part of this Agreement is illegal or unenforceable shall not cancel or invalidate the remainder of this Agreement, which shall remain in full force and effect. I. Sole and Entire Agreement. This Agreement contains the entire agreement of the Parties and any representations or understandings, whether oral or written, not incorporated are excluded. J. Time is of the Essence. Time is of the essence of this Agreement and each and all of its provisions in which performance is a factor. Adherence to completion dates set forth in the description of the Work is essential to the Vendor’s performance of this Agreement. K. Third-Party Beneficiaries. Nothing in this Agreement is intended to, nor shall be construed to give any rights or benefits in the Agreement to anyone other than the Parties, and all duties and responsibilities undertaken pursuant to this Agreement will be for the sole and exclusive benefit of the Parties and no one else. L. Binding Effect. The Parties each bind themselves, their partners, successors, assigns, and legal representatives to the other party to this Agreement, and to the partners, successors, assigns, and legal representatives of such other party with respect to all covenants of the Agreement.          PAGE 12 OF 12 M. Waivers. All waivers shall be in writing and signed by the waiving party. Either party’s failure to enforce any provision of this Agreement shall not be a waiver and shall not prevent either the City or Vendor from enforcing that provision or any other provision of this Agreement in the future. Waiver of breach of any provision of this Agreement shall not be deemed to be a waiver of any prior or subsequent breach unless it is expressly waived in writing. N. Counterparts. The Parties may execute this Agreementin any number of counterparts, each of which shall constitute an original, and all of which will together constitute this one Agreement. IN WITNESS WHEREOF, the Parties have voluntarily entered into this Agreement as of the date last signed by the Parties below. CITY OF RENTON By:_____________________________ VENDOR By:____________________________ Kristi Rowland Deputy Chief Administrative Officer, Executive Services Department Jon-Erik Dillon CEO | StreetScan & Streetlogix _____________________________ Date _____________________________ Date Attest _____________________________ Jason A. Seth City Clerk Approved as to Legal Form By: __________________________ Shane Moloney City Attorney IT-Contract Template 6/17/2021 Clb 10-18-21 1697 ______________________ on-Erik Dillon October 25th 2021             ----------------------------- (approved via email from Cheryl Beyer) Customer ID Purchase Agreement ID -1-STREETSCAN, INC. Exhibit A The Addendums attached hereto, include: Addendum A – Support Services Addendum B – Professional Services Addendum C – Streetlogix Solutions Agreement Streetlogix’s proposed fees for this project are included in the summary below. Agreement Start Date Agreement Term September 14, 2021 12 Months Software & License Solution Unit Cost Quantity Price Streetlogix Asset Management Module and Annual Data Hosting $15,000 1 $15,000 Annual Data Hosting $1,500 1 $1,500 Professional Services Implementation Services (One-time) $2,500 1 $2,500 Total Price $19,000 Rate Structure for Additional System Personalization (if required) Sr. Implementation Project Manager $150/hour GIS Technician $85/hour          Customer ID Purchase Agreement ID -2-STREETSCAN, INC. Payment Terms and Conditions In consideration for the Solutions and Services provided by Streetlogix to Customer, Customer agrees to pay Streetlogix the Fees in U.S. Dollars as described below: 1. [This section is intentionally blank] 2.Services Scheduling: Customer agrees to work with Streetlogix to schedule Services in a timely manner. 3. [This section is intentionally blank] 4.Expenses: In providing the services included in this Purchase Agreement, Streetlogix shall be reimbursed for any reasonable out-of-pocket costs, including, but no limited to, travel, lodging, and meals. Out-of-pocket expenses are billed based on actual costs incurred and are due separately. 5. [This section is intentionally blank] 6. [This section is intentionally blank]          Customer ID Purchase Agreement ID -3-STREETSCAN, INC. Addendum A – Support Services The Support Services listed in Exhibit Aare specific Streetlogix Software Solutions which will be delivered to the Customer based on the descriptions below and on the terms and conditions and subject to the limitations set forth in this Addendum A and the applicable Purchase Agreement. Streetlogix will coordinate with the Customer on service delivery expectations and timeframes. As part of Customer’s subscription to access to and use of the Streetlogix Software Solutions, Customer will receive: 1.Support Services a.Unlimited Support: Streetlogix is equipped with in application support to assist customers with questions and inquiries. b.Help Documentation: Streetlogix maintains a help guide which is embedded within the solution and is designed to provide customers with a resource that helps them better understand the functions and capabilities of the software. c.Remote Support: Streetlogix maintains remote support tools to assist customers with problems that command an interactive troubleshooting approach or assistance in utilizing the software. 2.Training & Education Services a.Group Training: Streetlogix will hold monthly training webinars which allow customers to send new and existing staff for follow up training at no additional charge. 3.Releases & Upgrades a.New Software Releases: Streetlogix endeavors to release new and upgraded versions of Streetlogix biannually to enhance and add functionality for customer benefit. i.As a Software as a Service solution, Streetlogix will automatically upgrade when new releases become available. This ensures customers are able to benefit from the latest performance and feature enhancements. Streetlogix will provide the Support Services only to Customer, provided that Streetlogix reserves the right to contact any third party as necessary to facilitate the delivery of Support Services or other services relating to the Solutions. All Support Services are dependent upon the use by Customer of the Solutions in accordance with Streetlogix documentation and specifications for intent of use. Streetlogix is under no obligation to modify the Solutions so that the modified Solutions would depart from Streetlogix’s published documentation and intended use as defined by Streetlogix.          Customer ID Purchase Agreement ID -4-STREETSCAN, INC. Addendum B – Professional Services The Professional Services listed in the Exhibit A are specific Streetlogix Professional Services which will be delivered to the Customer based on the descriptions below and on the terms and conditions and subject to the limitations set forth in this Addendum B and the applicable Purchase Agreement. Streetlogix will coordinate with the Customer on service delivery expectations and timeframes. Setup and Training 1. Streetlogix will establish a remotely hosted production Streetlogix system to be made available to Customer. 2.Streetlogix will provide up to 8 Hours for requirements gathering, system personalization, training and technical guidance to enable the Customer team to effectively operate the system and gain the most value from the toolset. 3.Streetlogix will add any readily available and solution supported spatial data that will assist the customer in using Streetlogix. Commonly leveraged data layer include public and private infrastructure, parcels, wards, districts and other geographic designations.          Customer ID Purchase Agreement ID -5- STREETSCAN, INC. Addendum C – Solution Agreement Streetlogix provides certain hosted operations management and asset management solutions (the “Streetlogix Solutions” or “Solutions”). Customer desires to purchase a subscription to access and use certain of the Streetlogix Solutions for Customer’s own internal use and operations. 1. TERM [This section is intentionally blank] 2. SOLUTIONS. 2.1 FUNCTIONALITY. The Solutions will include the functionality described in the applicable Agreement or Addendum for each Solution. Streetlogix may from time to time update, change, or revise the functionality of the Solutions, provided the functionality of the Solutions is not materially decreased from that described in the applicable Purchase Agreement or Addendum to a Purchase Agreement. 2.2 SUBSCRIPTION. Subject to the terms and conditions of this Agreement, during the term of this Agreement Streetlogix will provide Customer with a non-exclusive, non-transferable, and non-sublicensable subscription to allow employees and independent contractors of Customer (“Users”) to access and use the Solutions, solely for purposes of Customer’s own internal use and operations. If Customer has purchased a per-user subscription, as indicated in the applicable Purchase Agreement, only the finite number of subscriptions indicated in each applicable Purchase Agreement have been purchased by Customer and only that finite number of Users may access and use the Solutions at any given time. If Customer has purchased an unlimited subscription, as indicated in the applicable Purchase Agreement, all Users associated with Customer are permitted to access and use the Solutions at any given time. In either case, the subscription applies only to the Users and does not allow access to or use of the Solutions by any affiliated entities or organizations, or any other entity unless approved in advance by Streetlogix in writing. 2.3 ACCESS. Customer may access the Solutions solely through the account established for Customer (an “Account”). Customer will be permitted to establish user identifications and passwords through which individual Users may access the Solutions through Customer’s Account (“User IDs”). Each User ID is issued to a specific User and may be used only by that User. Customer will ensure that all information about each User provided to Streetlogix in connection with establishing each User ID is accurate and complete and will maintain that information as accurate and complete throughout the term of this Agreement. Customer is and will remain solely responsible for all use of the Solutions by any User and for compliance by each User with the applicable terms of this Agreement. If Customer authorizes an independent contractor or consultant as a User, in addition to being responsible for such independent contractor’s or consultant’s actions as a User, Customer shall also require such independent contractor or consultant to agree to terms at least          Customer ID Purchase Agreement ID -6- STREETSCAN, INC. as protective of the Solutions as those contained in this Agreement prior to being granted access to the Solutions. Customer will ensure the security and confidentiality of each User ID and will use commercially reasonable efforts to prevent unauthorized access to or use of the Solutions. Customer will notify Streetlogix promptly of any such unauthorized access or use of the Solutions or if any User ID is lost, stolen, or otherwise compromised. Customer acknowledges that Customer is and will remain fully responsible for all costs, fees, liabilities, or damages incurred through any access to or use of the Solutions through Customer’s Account or by any User (whether lawful or unlawful) and that any Services used or transactions facilitated through Customer’s Account or under any User ID will be deemed to have been completed by Customer. In no event will Streetlogix be liable for the foregoing obligations or any failure by Customer to fulfill such obligations. 2.4 RESTRICTIONS. The Solutions, the software, hardware, databases, and other technology used by or on behalf of Streetlogix to provide the Solutions (the “Streetlogix Technology”), and their structure, organization, and underlying data, information, and source code, constitute valuable trade secrets of Streetlogix and its licensors. As a condition to the use of and access to the Solutions, Customer will not, and will not permit any User or other third party to: (a) access or use the Solutions except as expressly permitted by this Agreement; (b) access or use the Streetlogix Technology directly, except through the Solutions as expressly provided in this Agreement; (c) use the Solutions in any unlawful or illegal manner or in any other manner that could damage, disable, overburden or impair the Streetlogix Technology; (d) use automated scripts to collect information from or otherwise interact with the Streetlogix Technology; (e) alter, modify, reproduce, create derivative works of the Streetlogix Technology; (f) distribute, sell, resell, lend, loan, lease, license, sublicense, transfer, or otherwise make available the Solutions or any of Customer’s rights to access or use the Solutions or any Service to any third party; (g) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or method of operation of or any trade secrets embodied in the Streetlogix Technology; (h) attempt to circumvent or overcome any technological protection measures intended to restrict access to any portion of the Streetlogix Technology; (i) use the Streetlogix Technology for purposes of monitoring their availability, performance or functionality, or for any other benchmarking, business intelligence, data mining, or competitive purposes; or (j) interfere in any manner with the operation or hosting of the Streetlogix Technology. 2.5 [This section is intentionally blank] 3. SERVICES. If Customer enters into an Agreement, including any applicable Addendum specifying any of the following Services, Streetlogix will use commercially reasonable efforts to provide those Services to Customer during the term of this Agreement. All such Services are provided subject to the terms and conditions of this Agreement. Streetlogix has no obligation to provide any of the following Services unless specified in an Agreement or Addendum to this Agreement.          Customer ID Purchase Agreement ID -7- STREETSCAN, INC. 3.1 ON-SITE INSTALLATION SERVICES. Streetlogix will provide Customer with deployment and installation Services for the Solutions if indicated in a Purchase Agreement (“On-Site Installation Services”). On-Site Installation Services will be subject to scheduling in cooperation with Customer. Customer will provide all equipment and hardware stated in such Purchase Agreement, and any additional equipment and hardware reasonably necessary for the operation of the Solutions. Customer shall be responsible for maintaining the equipment and hardware, which shall include providing sufficient resources (e.g., electricity, HVAC, or other resources) necessary for the equipment and hardware to properly operate. Streetlogix’s warranties and indemnification obligations contained in this Agreement shall be limited to the extent that such obligation arises from Customer’s equipment and hardware. Customer shall coordinate with Streetlogix to provide Streetlogix with the level of access to the equipment and hardware to perform On-Site Installation Services and any other Services as specified in a Purchase Agreement. If no level of access is specified in a Purchase Agreement, then all access by Streetlogix to the equipment and hardware shall be remote access. Unless otherwise specified in a Purchase Agreement, Streetlogix shall have no obligation to perform the On-Site Installation Services, or any other Services, on Customer’s premises. If Streetlogix determines that it is necessary to perform any Services on Customer’s premises, Streetlogix shall first receive approval from Customer prior to performing such Services on Customer’s premises. Streetlogix shall have no responsibility to Customer for any liability to the extent that such liability arises from Customer’s failure to provide Streetlogix sufficient or timely access to the equipment or hardware. Customer understands that Customer does not receive any rights to the Streetlogix Technology separate and apart from Customer’s right to access the Solutions installed on-site by Streetlogix as described in this Agreement. If Customer requires additional rights to access the Solutions, Customer shall obtain Streetlogix’s prior written consent. Upon termination or expiration of this Agreement, Customer will immediately either return to Streetlogix or, at Streetlogix's discretion, destroy any Streetlogix Technology then in Customer’s possession or control and certify in writing signed by an officer of Customer that it has fully complied with the foregoing obligations. 3.2 SUPPORT SERVICES. Streetlogix will provide Customer with support Services for the Solutions as specified in Addendum A if such Addendum is attached to a Purchase Agreement (“Support Services”). 3.3 PROFESSIONAL SERVICES. Streetlogix will provide Customer with professional services for the Solutions as specified in Addendum B if such Addendum is attached to a Purchase Agreement (“Professional Services”). Professional Services will be subject to scheduling in cooperation with Customer. 3.4 DATA SERVICES. Streetlogix will provide Customer with the data collection Services for the Solutions as specified in Addendum D if such Addendum is attached to a Purchase Agreement (“Data Services”). Data Services will be subject to scheduling in cooperation with Customer.          Customer ID Purchase Agreement ID -8- STREETSCAN, INC. 3.5 PROFESSIONAL SERVICES. Streetlogix will perform any additional professional Services relating to the Solutions (“Professional Services”) if specified in any written statement of work mutually agreed to by both parties under this Agreement. Streetlogix will perform all Professional Services at the rates for those Professional Services set forth in each applicable statement of work, or, if no rates are set forth in an applicable statement of work, at Streetlogix’s then-current rates for those Professional Services. Professional Services shall be performed during the working hours stated in the statement of work applicable to those Professional Services, or, if no working hours are stated, the Professional Services will be provided during the hours of 9:00 a.m. to 5:00 p.m., Eastern Standard or Eastern Daylight Time, whichever is applicable, Monday through Friday excluding holidays. 4. SOFTWARE. Streetlogix may provide Customer with software in connection with the Solutions (“Software”). Unless any Software provided by Streetlogix in connection with the Solutions is subject to a license or other agreement separate from this Agreement that Customer has entered into (or may enter into) with Streetlogix (a “Software License Agreement”), Streetlogix grants Customer a limited, non-exclusive, non-transferrable, non-assignable, license solely to access and use the Software in accordance with the instructions provided by Streetlogix for Customer’s own internal use and operations in connection with Customer’s access to and use of the Solutions. Except as expressly set forth in the foregoing sentence (or any applicable Software License Agreement), Customer is granted no licenses or rights, whether by implication, estoppel, or otherwise, in or to any Software, and Customer may not modify, reproduce, perform, display, create derivative works from, republish, post, transmit, transfer, sell, distribute, or in any way exploit any Software without the prior written permission of Streetlogix. Except as set forth in this Agreement, the terms of any Software License Agreement will control in the event of a conflict between the terms of this Agreement and that Software License Agreement. Customer agrees that use of the Software is limited as described in the Purchase Agreement, as Browser Based User – Each browser based User is defined by User ID. Customer agrees that Streetlogix may audit Customer’s Software usage remotely or on-site upon reasonable notice and during standard business hours. Prevention of audit by Customer may be grounds for termination of this Agreement. Streetlogix and its licensors will not be responsible to Customer for loss of use of any Software or for any other liabilities arising from alterations, additions, adjustments, or repairs which are made to any Software by Customer or other third parties. Streetlogix reserves the right to terminate the licenses granted to any Software or any Services provided in connection with that Software upon written notice to Customer if any such alteration, addition, adjustment, or repair adversely affects Streetlogix’s ability to render Services. 5. FEES AND PAYMENT. 5.1 FEES. Customer agrees to pay Streetlogix all fees specified in Agreement and as otherwise specified in this Agreement (“Fees”).          Customer ID Purchase Agreement ID -9- STREETSCAN, INC. 5.2 [This section is intentionally blank] 5.3 [This section is intentionally blank] 5.4 [This section is intentionally blank] 5.5 EXPENSES. Customer shall reimburse Streetlogix for reasonable expenses incurred during the provision of Services. Reasonable expenses include, but are not limited to, travel, lodging, and meals. Expenses are billed based on actual costs incurred. Estimated expenses shall be included in each Purchase Agreement. Streetlogix shall not exceed the estimated expenses without written approval from Customer. 6. TERMINATION. 6.1 [This section is intentionally blank] 6.2 SERVICE DISCONTINUANCE. If Streetlogix at any time discontinues offering any Solutions or any Services to new customers, Streetlogix will give Customer reasonable advance notice of such discontinuation. Upon such date of discontinuation, Streetlogix will have the right to terminate this Agreement as to those Solutions or Services upon notice to Customer. As of the date of termination, Streetlogix will credit to Customer, on a pro-rated basis, any pre-paid Fees under this Agreement and Streetlogix shall have no further obligation to provide the Solutions or any Service under this Agreement. 6.3 [This section is intentionally blank] 6.4 [This section is intentionally blank] 6.5 TRANSITION SERVICES. Except in the case of a termination under Section 6.1 by Streetlogix, at any time prior to the effective date of any termination or expiration of this Agreement, Customer may request that Streetlogix continue to provide Customer with any Services then provided under this Agreement for purposes of transitioning and migrating Customer off of the Solutions (“Transition Services”). Upon such request, the parties will develop a mutually agreed to transition plan describing the Transition Services and each party’s respective obligations in connection with the transition and migration of Customer off of the Solutions (“Transition Plan”). Streetlogix will provide the Transition Services for the period agreed to in the Transition Plan, such period not to exceed 180 days following termination or expiration of this Agreement (the “Transition Period”). 7. OWNERSHIP. Streetlogix retains all right, title, and interest in and to the Solutions, Streetlogix Technology, Streetlogix Data, any additions, improvements, updates, new versions, or other modifications thereto created by either party, whether or not through the Services, alone, jointly, or with any          Customer ID Purchase Agreement ID -10-STREETSCAN, INC. third party, and all IPR (as defined below) therein and related thereto. Customer does not receive any ownership interest in or to any of the foregoing, and no right or license is granted to Customer to use any of the foregoing apart from Customer’s right to access and use the Solutions under this Agreement. Customer will perform all acts reasonably necessary to assist Streetlogix in perfecting and defending Streetlogix’s ownership interest in any of the foregoing. Without limiting the foregoing, Customer agrees to and does hereby make all assignments necessary to provide Streetlogix with the ownership rights set forth in this Section. All names and logos associated with the Solutions and other Services are trademarks of Streetlogix (or its third party providers) and no right or license is granted to Customer to use them. Any rights not expressly granted to Customer hereunder are reserved by Streetlogix. Customer will not remove or alter any proprietary rights legend on the Solutions, Streetlogix Technology, or Streetlogix Data. For purposes of this Agreement, “IPR” means any and all intellectual property and other proprietary rights throughout the world, including, all copyrights, trademarks, service marks, trade secrets, patent rights, moral rights, rights in data and databases, and contract rights. 8. DATA. 8.1 CUSTOMER DATA. As between Customer and Streetlogix, Customer retains ownership of all data, information, and other content provided to Streetlogix or through the Solutions by or on behalf of Customer (“Customer Data”). Customer is responsible for all Customer Data, including the accuracy, quality, integrity, legality, reliability, and appropriateness thereof. Customer will obtain and maintain all authorizations, approvals, permissions, and other rights necessary for Streetlogix to use and process all Customer Data in the performance of the Services and any other obligations of Streetlogix under this Agreement. Customer will maintain an adequate back-up of all Customer Data and, except for any express obligations of Streetlogix to maintain back-up copies of Customer Data, Streetlogix will not be responsible or liable for any deletion, correction, destruction, damage, loss, or failure to store or back-up any of Customer Data. 8.2 STREETLOGIX DATA. As between Streetlogix and Customer, Streetlogix retains ownership of all data, information, and other content provided to Customer through the Solutions and the other Services, excluding any Customer Data (“Customer Data”). Subject to the terms of this Agreement, Customer may access the Streetlogix Data without modification solely for Customer’s own internal business purposes in connection with Customer’s use of and access to the Solutions. Streetlogix uses commercially reasonable measures to ensure the accuracy and reliability of all Streetlogix Data, but except as expressly provided herein Streetlogix will not be responsible for any erroneous data, information, or content provided through the Solutions. Except as expressly provided in this Agreement, Customer is granted no rights in or to the Streetlogix Data. 8.3 DATA SECURITY. Streetlogix shall establish and maintain during the term an information security policy providing for reasonable administrative, technical, physical safeguards and security measures designed to protect against the unintended or unauthorized destruction, loss, alteration, or access of any          Customer ID Purchase Agreement ID -11- STREETSCAN, INC. Customer Data in the possession or control of Streetlogix, which safeguards and measures are compliant with applicable federal, state, provincial, or local laws, rules, and regulations (“Laws”). Customer will establish and maintain during the term reasonable and appropriate administrative, technical, and physical safeguards and security measures designed to protect against the unintended or unauthorized destruction, loss, alteration, or access of any Streetlogix Data in the possession or control of Customer, which safeguards and measures are consistent with applicable Laws. 8.4 [This section is intentionally blank] 9. REPRESENTATIONS AND WARRANTIES. 9.1 GENERAL. Each party represents, warrants, and covenants to the other party that it will procure all rights, certificates, licenses, permits, or other approvals required for its performance under this Agreement. 9.2 [This section is intentionally blank] 9.3 NON-INFRINGEMENT. Streetlogix represents and warrants to Customer that the use by Customer of the Solutions during the term and in accordance with this Agreement (the “Covered Services”) will not infringe any third party U.S. patent or copyright or misappropriate any third party trade secret in existence under any Laws of any state within the U.S. As Streetlogix’s sole obligation and Customer’s sole and exclusive remedy for of any failure by Streetlogix to comply with the foregoing sentence, Streetlogix will defend Customer against any such failure as set forth in Section 11.2. 10. DISCLAIMER. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE SOLUTIONS AND ALL SERVICES UNDER THIS AGREEMENT, AND ALL STREETLOGIX DATA PROVIDED THROUGH THE SOLUTIONS OR THOSE SERVICES, ARE PROVIDED TO CUSTOMER STRICTLY “AS IS” AND “AS AVAILABLE” AND STREETLOGIX AND ITS PROVIDERS EXPRESSLY DISCLAIM, AND CUSTOMER DISCLAIMS ANY RELIANCE ON, ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WITH REGARD THERETO OR TO ANY OTHER SUBJECT MATTER OF THIS AGREEMENT, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AVAILABILITY OR ERROR-FREE OPERATION. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY STREETLOGIX, ITS EMPLOYEES, DISTRIBUTORS, DEALERS, OR AGENTS WILL INCREASE THE SCOPE OF, OR CREATE ANY NEW WARRANTIES IN ADDITION TO, THE WARRANTIES EXPRESSLY SET FORTH IN THIS AGREEMENT. 11. INDEMNIFICATION. 11.1 [This section is intentionally blank]          Customer ID Purchase Agreement ID -12- STREETSCAN, INC. 11.2 NON-INFRINGEMENT. Streetlogix will defend Customer from and against any Action brought against Customer by a third party (other than a Customer Related Party) that the use by Customer of the Covered Services infringes any U.S. patent, or copyright or misappropriates any trade secret in existence under any Laws of any state within the U.S. Streetlogix will pay those Losses finally awarded against Customer in any such Action or those Losses agreed to in a monetary settlement of such Action, as applicable. If Customer is, or Streetlogix reasonably believes Customer may be, enjoined from using any Covered Service due to an Action covered by this Section, Streetlogix may procure the right for Customer to continue using the Covered Service, replace or modify the Covered Service so that it becomes non-infringing, or terminate this Agreement and provide Customer a refund of any pre-paid amounts applicable to the Covered Service (if any). 11.3 [This section is intentionally blank] 11.4 [This section is intentionally blank] 12. LIMITATION ON LIABILITY. [This section is intentionally blank] 13. INSURANCE. [This section is intentionally blank] 14. CONFIDENTIALITY. 14.1 [This section is intentionally blank] 14.2 [This section is intentionally blank] 14.3 [This section is intentionally blank] 15. GOVERNING LAW. [This section is intentionally blank] 16. FORCE MAJEURE. [This section is intentionally blank] 17. NOTICE. [This section is intentionally blank] 18. ADDITIONAL TERMS. [This section is intentionally blank]          Asset Management Software Proposal Renton, WA 11 ASSET MANAGEMENT MODULE DATA VISUALIZATION AND ANALYTICS Roads Sidewalks Municipal staff will be given access to Streetlogix, our GIS web-based application, in order to view and analyze all collected survey data in addition to data from other sources to assist in decision making. This provides staff an easy-to-use tool to quickly review PCI results, distress data and imagery along with pavement history and other data that the city wants to be integrated. All data is hosted in the cloud, allowing users to login from anywhere on any computer to view the results. Streetlogix has many data import and export features making it compatible with most asset management platforms. Streetlogix provides powerful data visualization and management tools including 360 viewer and extensive charts and dashboards (examples below). Municipalities are given access to our GIS web-based application, Streetlogix, in order to view and analyze all collected survey data in addition to data from other sources to assist in decision making. This provides clients an easy-to-use tool to quickly review sidewalk condition results, distresses and sidewalk images. All data is hosted in the cloud allowing users to login from anywhere on any computer to view the results. Streetlogix has many data import and export features making it compatible with any existing GIS solution. Streetlogix provides powerful data visualization and management tools including image viewer and extensive charts and dashboards (examples below). Portal view: Overall stats, available layers and PCI          Asset Management Software Proposal Renton, WA 12 MAINTENANCE PLANNING Roads Sidewalks Once the inventory condition database and GIS web-app have been finalized, the work on implementing the pavement management side of the software begins. While pavement condition indicators are concerned with the current condition of the network, the management side of the process concerns itself with the analysis of condition, prediction of future condition, generation of maintenance options and pavement management methods and associated costs are used to customize our road management modules. The results are compiled and reported to the client in our Streetlogix software and as a pdf document. Our decision-trees are highly customizable and we work with staff to tailor it to ensure our AI will provide the neccesarry maintenance and repair suggestions. All decision trees & underlying data will be editable by staff. Once the inventory condition database and GIS web-app have been finalized, the work on implementing the sidewalk management side of the software begins. While sidewalk condition indicators are concerned with the current condition of the network, the management side of the process concerns itself with the analysis of conditions, prediction of future conditions, generation of maintenance options and sidewalk management scenarios. methods and associated costs are used to customize our sidewalk management modules. The results are compiled and reported to the client in our Streetlogix software and as a pdf document. Roads: Sidewalks: